Intelligent Process Automation

Global Intelligent Process Automation Market to Reach US$72.9 Billion by 2030

The global market for Intelligent Process Automation estimated at US$44.3 Billion in the year 2023, is expected to reach US$72.9 Billion by 2030, growing at a CAGR of 7.4% over the analysis period 2023-2030. Solutions Component, one of the segments analyzed in the report, is expected to record a 8.3% CAGR and reach US$58.7 Billion by the end of the analysis period. Growth in the Services Component segment is estimated at 4.2% CAGR over the analysis period.

The U.S. Market is Estimated at US$12.0 Billion While China is Forecast to Grow at 6.2% CAGR

The Intelligent Process Automation market in the U.S. is estimated at US$12.0 Billion in the year 2023. China, the world`s second largest economy, is forecast to reach a projected market size of US$10.8 Billion by the year 2030 trailing a CAGR of 6.2% over the analysis period 2023-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 6.4% and 5.3% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 3.5% CAGR.

Global Intelligent Process Automation Market - Key Trends and Drivers Summarized

Why Is Intelligent Process Automation Revolutionizing Business Operations?

Intelligent Process Automation (IPA) is transforming business operations by integrating artificial intelligence (AI), robotic process automation (RPA), and machine learning (ML) to automate complex workflows. Unlike traditional automation, which focuses on repetitive tasks, IPA can handle more sophisticated processes that involve cognitive decision-making, data interpretation, and learning from previous interactions. This technology is being adopted across industries such as banking, insurance, healthcare, and manufacturing, where the need for streamlining operations, improving efficiency, and reducing human error is critical. IPA solutions can enhance productivity by automating not only back-office tasks but also customer-facing activities, allowing companies to deliver more responsive and personalized services.

How Are Technological Advancements Shaping the Intelligent Process Automation Market?

Technological advancements are significantly accelerating the capabilities and adoption of intelligent process automation. AI and ML are enabling IPA systems to learn from data and improve over time, which is crucial for handling dynamic, data-intensive processes. Natural Language Processing (NLP) is also enhancing IPA solutions by allowing them to interact with users through conversational interfaces, enabling automation in customer service and support. The convergence of IPA with cloud computing is another key development, allowing organizations to scale their automation capabilities without heavy investments in infrastructure. As IPA systems become more intelligent, they are increasingly used in decision-making processes, transforming industries like finance, healthcare, and retail by improving operational speed, accuracy, and flexibility.

How Do Market Segments Define the Growth of the Intelligent Process Automation Market?

Key components include software and services, with software solutions such as AI-based analytics tools and RPA platforms dominating the market due to their role in process automation and decision-making. Applications of IPA range from workflow automation and predictive analytics to customer service automation, with workflow automation being the largest segment as businesses prioritize operational efficiency. End-use industries include banking & financial services, healthcare, retail, and manufacturing, with the banking sector leading the market due to the need for automating compliance, fraud detection, and customer onboarding processes. Geographically, North America and Europe are key regions for IPA adoption due to high levels of digital transformation, while Asia-Pacific is emerging as a significant growth region.

What Factors Are Driving the Growth in the Intelligent Process Automation Market?

The growth in the intelligent process automation market is driven by several factors, including the rising demand for operational efficiency, advancements in AI and machine learning technologies, and the increasing need for digital transformation across industries. As businesses look to enhance their agility and competitiveness, IPA offers a way to automate complex processes, reduce manual interventions, and improve accuracy. Technological innovations, particularly in AI, NLP, and RPA, are making IPA systems smarter and more adaptable, enabling their use in decision-making and predictive analytics. Additionally, the shift towards digital transformation and the growing importance of customer experience are pushing organizations to adopt IPA solutions to streamline workflows, optimize resources, and reduce costs.

Select Competitors (Total 14 Featured) -
  • Accenture
  • Atos
  • Avanade
  • Avasant
  • Blue Prism
  • Capgemini
  • CGI
  • Cognizant
  • EXL
  • Genpact
  • Happiest Minds
  • HCL Technologies
  • IBM
  • Infosys
  • KPMG
  • Pegasystems
  • Sutherland Global Services
  • Symphony Ventures
  • Syntel
  • TCS
  • Tech Mahindra
  • Thoughtonomy
  • UiPath
  • Virtual Operations
  • Wipro
  • Xerox
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I. METHODOLOGY
II. EXECUTIVE SUMMARY
1. MARKET OVERVIEW
Influencer Market Insights
World Market Trajectories
Global Economic Update
Intelligent Process Automation – Global Key Competitors Percentage Market Share in 2024 (E)
Competitive Market Presence - Strong/Active/Niche/Trivial for Players Worldwide in 2024 (E)
2. FOCUS ON SELECT PLAYERS
3. MARKET TRENDS & DRIVERS
Technological Advancements in AI and Machine Learning Strengthen Business Case for Automation
Increasing Adoption of Robotic Process Automation (RPA) Drives Market Expansion
Growing Focus on Enhancing Business Agility and Productivity Propels Automation Adoption
Expansion of Digital Transformation Initiatives Expands Addressable Market for Intelligent Process Automation
Rising Demand for Workflow Automation in Banking and Financial Services Drives Market Growth
Technological Innovations in Natural Language Processing and Cognitive Automation Propel Growth
Focus on Reducing Human Error and Improving Compliance Fuels Adoption of Intelligent Automation
Growing Use of Intelligent Automation in Customer Service and Support Expands Market Opportunities
Rising Trend of Hyperautomation and End-to-End Process Automation Drives Demand
Increasing Integration of AI with RPA Strengthens Market for Intelligent Process Automation Solutions
Focus on Enhancing Employee Productivity Through Automation Propels Adoption
Expansion of Automation in Healthcare, Retail, and Manufacturing Industries Fuels Market Growth
Growing Use of Cloud-Based Automation Platforms Expands Opportunities for Intelligent Process Automation
4. GLOBAL MARKET PERSPECTIVE
TABLE 1: World Recent Past, Current & Future Analysis for Intelligent Process Automation by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 2: World 7-Year Perspective for Intelligent Process Automation by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets for Years 2024 & 2030
TABLE 3: World Recent Past, Current & Future Analysis for Solutions by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 4: World 7-Year Perspective for Solutions by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 5: World Recent Past, Current & Future Analysis for Services by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 6: World 7-Year Perspective for Services by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 7: World Recent Past, Current & Future Analysis for Other Verticals by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 8: World 7-Year Perspective for Other Verticals by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 9: World Recent Past, Current & Future Analysis for BFSI by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 10: World 7-Year Perspective for BFSI by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 11: World Recent Past, Current & Future Analysis for IT & Telecom by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 12: World 7-Year Perspective for IT & Telecom by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 13: World Recent Past, Current & Future Analysis for Retail & eCommerce by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 14: World 7-Year Perspective for Retail & eCommerce by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 15: World Recent Past, Current & Future Analysis for Manufacturing by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 16: World 7-Year Perspective for Manufacturing by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 17: World Recent Past, Current & Future Analysis for Healthcare & Life Sciences by Geographic Region - USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 18: World 7-Year Perspective for Healthcare & Life Sciences by Geographic Region - Percentage Breakdown of Value Sales for USA, Canada, Japan, China, Europe, Asia-Pacific and Rest of World for Years 2024 & 2030
TABLE 19: World Intelligent Process Automation Market Analysis of Annual Sales in US$ Million for Years 2012 through 2030
III. MARKET ANALYSIS
UNITED STATES
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United States for 2024 (E)
TABLE 20: USA Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 21: USA 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 22: USA Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 23: USA 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
CANADA
TABLE 24: Canada Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 25: Canada 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 26: Canada Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 27: Canada 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
JAPAN
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Japan for 2024 (E)
TABLE 28: Japan Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 29: Japan 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 30: Japan Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 31: Japan 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
CHINA
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in China for 2024 (E)
TABLE 32: China Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 33: China 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 34: China Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 35: China 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
EUROPE
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Europe for 2024 (E)
TABLE 36: Europe Recent Past, Current & Future Analysis for Intelligent Process Automation by Geographic Region - France, Germany, Italy, UK and Rest of Europe Markets - Independent Analysis of Annual Sales in US$ Million for Years 2023 through 2030 and % CAGR
TABLE 37: Europe 7-Year Perspective for Intelligent Process Automation by Geographic Region - Percentage Breakdown of Value Sales for France, Germany, Italy, UK and Rest of Europe Markets for Years 2024 & 2030
TABLE 38: Europe Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 39: Europe 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 40: Europe Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 41: Europe 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
FRANCE
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in France for 2024 (E)
TABLE 42: France Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 43: France 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 44: France Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 45: France 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
GERMANY
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Germany for 2024 (E)
TABLE 46: Germany Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 47: Germany 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 48: Germany Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 49: Germany 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
ITALY
TABLE 50: Italy Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 51: Italy 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 52: Italy Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 53: Italy 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
UNITED KINGDOM
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in the United Kingdom for 2024 (E)
TABLE 54: UK Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 55: UK 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 56: UK Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 57: UK 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
REST OF EUROPE
TABLE 58: Rest of Europe Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 59: Rest of Europe 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 60: Rest of Europe Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 61: Rest of Europe 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
ASIA-PACIFIC
Intelligent Process Automation Market Presence - Strong/Active/Niche/Trivial - Key Competitors in Asia-Pacific for 2024 (E)
TABLE 62: Asia-Pacific Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 63: Asia-Pacific 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 64: Asia-Pacific Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 65: Asia-Pacific 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
REST OF WORLD
TABLE 66: Rest of World Recent Past, Current & Future Analysis for Intelligent Process Automation by Component - Solutions and Services - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 67: Rest of World 7-Year Perspective for Intelligent Process Automation by Component - Percentage Breakdown of Value Sales for Solutions and Services for the Years 2024 & 2030
TABLE 68: Rest of World Recent Past, Current & Future Analysis for Intelligent Process Automation by Vertical - BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals - Independent Analysis of Annual Sales in US$ Million for the Years 2023 through 2030 and % CAGR
TABLE 69: Rest of World 7-Year Perspective for Intelligent Process Automation by Vertical - Percentage Breakdown of Value Sales for BFSI, IT & Telecom, Retail & eCommerce, Manufacturing, Healthcare & Life Sciences and Other Verticals for the Years 2024 & 2030
IV. COMPETITION

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