Next Generation OSS and BSS

Global Next Generation OSS and BSS Market to Reach US$237.3 Billion by 2030

The global market for Next Generation OSS and BSS estimated at US$106.4 Billion in the year 2024, is expected to reach US$237.3 Billion by 2030, growing at a CAGR of 14.3% over the analysis period 2024-2030. Revenue Management, one of the segments analyzed in the report, is expected to record a 13.5% CAGR and reach US$81.0 Billion by the end of the analysis period. Growth in the Service Fulfilment segment is estimated at 14.9% CAGR over the analysis period.

The U.S. Market is Estimated at US$29.4 Billion While China is Forecast to Grow at 13.5% CAGR

The Next Generation OSS and BSS market in the U.S. is estimated at US$29.4 Billion in the year 2024. China, the world`s second largest economy, is forecast to reach a projected market size of US$36.3 Billion by the year 2030 trailing a CAGR of 13.5% over the analysis period 2024-2030. Among the other noteworthy geographic markets are Japan and Canada, each forecast to grow at a CAGR of 12.3% and 11.9% respectively over the analysis period. Within Europe, Germany is forecast to grow at approximately 10.4% CAGR.

Global Next Generation OSS and BSS Market - Key Trends and Drivers Summarized

Why Are Next Generation OSS and BSS Essential for Telecom Evolution?

Next Generation Operations Support Systems (OSS) and Business Support Systems (BSS) are reshaping the telecommunications landscape by enabling operators to manage networks and customer interactions more efficiently. As telecom networks evolve to accommodate 5G, IoT, and cloud services, next-gen OSS and BSS provide the necessary infrastructure to manage complex workflows, automate processes, and enhance customer experiences. These systems integrate advanced features such as AI-driven analytics, real-time monitoring, and automated service provisioning, making them critical for managing modern telecom networks. With increasing competition and the need for agile service delivery, next-gen OSS and BSS have become central to telecom operators’ digital transformation efforts.

What Are The Key Segments in the Next Generation OSS and BSS Market?

Major components include software solutions and services, with software solutions covering network management, service assurance, billing, and customer relationship management (CRM). In terms of deployment, cloud-based solutions are witnessing rapid adoption due to their scalability, cost-effectiveness, and ease of integration with existing infrastructures, compared to on-premise deployments. Key end-users of next-gen OSS and BSS include telecom operators, internet service providers (ISPs), and managed network service providers, all of which require efficient systems to manage complex services, improve customer engagement, and drive revenue growth.

How Are Next-Gen OSS and BSS Transforming Telecom Operations?

Telecom operators use next-gen OSS and BSS to optimize network performance, manage billing processes, and enhance customer service. With the rise of 5G and IoT, these systems enable operators to deliver new services such as network slicing, real-time analytics, and automated troubleshooting. ISPs leverage next-gen OSS and BSS to manage broadband services, support network expansions, and streamline customer interactions. Managed service providers use these systems to deliver comprehensive solutions that cover network monitoring, billing, and customer support. The integration of AI and machine learning into OSS and BSS platforms has further improved predictive analytics, allowing telecom operators to detect network issues, manage demand, and enhance service delivery.

What Factors Are Driving the Growth in the Next Generation OSS and BSS Market?

The growth in the Next Generation OSS and BSS market is driven by several factors, including the rollout of 5G networks, which requires advanced support systems to manage increased network complexity. The growing demand for digital services, coupled with the need for improved customer experience, has accelerated the adoption of next-gen OSS and BSS solutions. The shift toward cloud-based deployments, driven by cost efficiency and operational flexibility, has further propelled market growth. Additionally, advancements in AI and automation have enhanced the capabilities of OSS and BSS systems, enabling predictive analytics and faster service provisioning. Regulatory mandates for data management and customer privacy are also contributing to the increased adoption of next-gen OSS and BSS systems across the telecom industry.

SCOPE OF STUDY:

The report analyzes the Next Generation OSS and BSS market in terms of units by the following Segments, and Geographic Regions/Countries:

Segments:
Architecture (Revenue Management, Service Fulfilment, Network Management Systems, Customer Management, Service Assurance); Network (Mobile, Cable & Satellite, Fixed & Wireless, MVNO / MVNE, Other Networks)

Geographic Regions/Countries:
World; United States; Canada; Japan; China; Europe (France; Germany; Italy; United Kingdom; and Rest of Europe); Asia-Pacific; Rest of World.

Select Competitors (Total 33 Featured) -

• Accenture plc
• Amdocs, Inc.
• Asia Info Holdings, Inc.
• Capgemini SE
• CSG Systems International, Inc.
• Dorado Software
• Hewlett Packard Enterprise Company
• Huawei Technologies Co., Ltd.
• IBM Corporation
• Infosys Limited
• Log Net Systems Ltd.
• NEC Corporation
• Nokia Corporation
• Oracle Corporation
• Sigma Systems

TARIFF IMPACT FACTOR

Our new release incorporates impact of tariffs on geographical markets as we predict a shift in competitiveness of companies based on HQ country, manufacturing base, exports and imports (finished goods and OEM). This intricate and multifaceted market reality will impact competitors by artificially increasing the COGS, reducing profitability, reconfiguring supply chains, amongst other micro and macro market dynamics.

We are diligently following expert opinions of leading Chief Economists (14,949), Think Tanks (62), Trade & Industry bodies (171) worldwide, as they assess impact and address new market realities for their ecosystems. Experts and economists from every major country are tracked for their opinions on tariffs and how they will impact their countries.

We expect this chaos to play out over the next 2-3 months and a new world order is established with more clarity. We are tracking these developments on a real time basis.

As we release this report, U.S. Trade Representatives are pushing their counterparts in 183 countries for an early closure to bilateral tariff negotiations. Most of the major trading partners also have initiated trade agreements with other key trading nations, outside of those in the works with the United States. We are tracking such secondary fallouts as supply chains shift.

To our valued clients, we say, we have your back. We will present a simplified market reassessment by incorporating these changes!

APRIL 2025: NEGOTIATION PHASE

Our April release addresses the impact of tariffs on the overall global market and presents market adjustments by geography. Our trajectories are based on historic data and evolving market impacting factors.

JULY 2025 FINAL TARIFF RESET

Complimentary Update: Our clients will also receive a complimentary update in July after a final reset is announced between nations. The final updated version incorporates clearly defined Tariff Impact Analyses.

Reciprocal and Bilateral Trade & Tariff Impact Analyses:

USA
CHINA
MEXICO
CANADA
EU
JAPAN
INDIA
176 OTHER COUNTRIES.

Leading Economists - Our knowledge base tracks 14,949 economists including a select group of most influential Chief Economists of nations, think tanks, trade and industry bodies, big enterprises, and domain experts who are sharing views on the fallout of this unprecedented paradigm shift in the global econometric landscape. Most of our 16,491+ reports have incorporated this two-stage release schedule based on milestones.

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