PBX Market

PBX: Global Industry Analysis 2018-2022 and Opportunity Assessment 2023-2033

A recent market study published by FMI on PBX offers a global industry analysis for 2018-2022 and opportunity assessment for 2023-2033. The study offers a comprehensive assessment of the most important market dynamics. After conducting thorough research on the historical and current growth parameters, the growth prospects of the market are obtained with maximum precision.

Market Segmentation

By PBXType:

  • On-premises PBX
  • Cloud-Based PBX (Hosted PBX)
  • Hybrid PBX (Traditional PBX + VoIP)
By Solution:
  • PBX Devices
  • PBX Software
  • Services
By Enterprise Size:
  • Small Offices (1 to 9 employees)
  • Small Enterprises (10 to 99 employees)
  • Medium-sized Enterprises (100 to 499 employees)
  • Large Enterprises (500 to 999 employees)
  • Very Large Enterprises (1,000+ employees)
By Industry:
  • Finance
  • Manufacturing and Resources
  • Distribution Services
  • Services
  • Public Sector
  • Infrastructure
By Region:
  • North America
  • Latin America
  • Europe
  • South Asia & Pacific
  • East Asia
  • The Middle East & Africa (MEA)
Report Chapters

Executive Summary

The executive summary of the PBX includes the global market outlook, demand side trends, supply side trends and also include FMI analysis and recommendations of PBX.

Chapter 01 - Market Overview

Readers can find the detailed segmentation and definition of the PBX in this chapter, which will help to understand basic information about PBX. This section also highlights the market scope, taxonomy and limitations which help the reader understand the market coverage of PBX report.

Chapter 02 - Market Background

This chapter includes detailed analysis of the By PBX Type processing methods overview, consumer buying patterns & tendencies and policy developments and regulatory scenario. It also includes in depth analysis of macro-economic factors and covers topics like global GDP growth outlook, global industry value added, personal consumption, expenditures, modern trade penetration and consumer price indices. The chapter also covers forecast factors - relevance & impact, value chain analysis and market dynamics (drivers, restraints and opportunities) to better understand the market.

Chapter 03 - Global PBX Demand Analysis 2018-2022 and Forecast, 2023-2033

The chapter include historical market value (USD 22,818.9 million) analysis (2018-2022) and current and future market value (USD 104,627.0 million) and volume (11.3%) projections (2023-2033). The projections are based on the Y-O-Y growth trend analysis and absolute $ opportunity analysis country of operation.

Chapter 04 - Global PBX - Pricing Analysis

Based on By PBX Type, the pricing analysis chapter include Regional pricing analysis (USD/MT), global average pricing analysis benchmark, and key factors impacting the pricing.

Chapter 05 - Global PBX Analysis 2018-2022 and Forecast 2023-2033, By PBX Type

Based on By PBX Type, PBX is segmented into On-premises PBX, Cloud-Based PBX (Hosted PBX), Hybrid PBX (Traditional PBX + VoIP). Value forecast and Y-o-Y growth comparison will also be provided for above mentioned By PBX Type.

Chapter 06 - Global PBX Analysis 2018-2022 and Forecast 2023-2033, By Solution

Based on By Solution, PBX is segmented into PBX Devices, PBX Software, Services. This section also offers market attractiveness analysis based on By Solution. Value forecast and Y-o-Y growth comparison will also be provided for above mentioned By Solution.

Chapter 07 - Global PBX Analysis 2018-2022 and Forecast 2023-2033, By Enterprise Size

Based on By Enterprise Size, PBX is segmented into Small Offices (1 to 9 employees), Small Enterprises (10 to 99 employees), Medium-sized Enterprises (100 to 499 employees), Large Enterprises (500 to 999 employees), Very Large Enterprises (1,000+ employees). This section also offers market attractiveness analysis based on By Enterprise Size. Value forecast and Y-o-Y growth comparison will also be provided for above mentioned By Enterprise Size.

Chapter 08 - Global PBX Analysis 2018-2022 and Forecast 2023-2033, By Industry

Based on By Industry, PBX is segmented into Finance, Manufacturing and Resources, Distribution Services, Services, Public Sector, Infrastructure. Value forecast and Y-o-Y growth comparison will also be provided for above mentioned By Industry.

Chapter 09 - PBX Analysis 2018-2022 and Forecast 2023-2033, By Region

Based on By Region, PBX is segmented into North America, Latin America, Europe, East Asia, South Asia, Oceania and MEA. This section also offers market attractiveness analysis based on By Region. Readers can also find value forecast and Y-o-Y growth comparison for all above mentioned By Region.

Chapter 10 - North America PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of the PBX in the North American region, along with a country-wise assessment that includes the US and Canada. Readers can also find regional trends, regulations, and market growth based on different segment and countries in the North America region.

Chapter 11 - Latin America PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of PBX in the Latin America region, along with a country-wise assessment that includes the Brazil, Mexico, Chile, Argentina, Peru and Rest of Latin America. Readers can find detailed information about several factors, such as the pricing analysis and regional trends, which are impacting growth of the PBX in the Latin America region.

Chapter 12 - Europe PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of PBX in the European region, along with a country-wise assessment that includes the Germany, Italy, France, U.K., Spain, Russia, Nordic, Benelux and Rest of Europe. Readers can find detailed information about several factors, such as the pricing analysis and regional trends, which are impacting growth of the PBX in the regional market.

Chapter 13 - East Asia PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of PBX in the East Asia region, along with a country-wise assessment that includes the China, Japan, and South Korea. Readers can find detailed information about several factors, such as the pricing analysis and regional trends, which are impacting growth of the PBX in the regional market.

Chapter 14 - South Asia PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of PBX in the South Asia region, along with a country-wise assessment that includes the India, Indonesia, Malaysia, Thailand, and Rest of South Asia. Readers can find detailed information about several factors, such as the pricing analysis and regional trends, which are impacting growth of the PBX in the regional market.

Chapter 15 - Middle East and Africa PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter includes a detailed analysis of the growth of PBX in the MEA region, along with a country-wise assessment that includes the GCC Countries, South Africa, North Africa, Turkey and Rest of MEA. Readers can find detailed information about several factors, such as the pricing analysis and regional trends, which are impacting growth of the PBX in the regional market.

Chapter 16 - Key Countries PBX Analysis 2018-2022 and Forecast 2023-2033

This chapter offers insights into how the PBX is expected to grow in major countries globally.

Chapter 17 - Market Structure Analysis- Global Assessment

This chapter includes company dashboard, industry structure analysis by tier of companies, 2022E, company share analysis of top players, 2022E, and competition benchmarking- matrix.

Chapter 18 - Competition Deep Dive (Tentative List)

This chapter includes company overview, By PBX Type portfolio of companies, profitability by market segments, sales footprint, SWOT analysis and strategy overview of the companies being studied in the report. Some of the market players featured in the report are Cisco System; Poly; Panasonic; Avaya; Toshiba; NEC Corporation; RingCentral, Inc.; Nextiva; Zoom; CallHippo; Dialpad; Vonage; XO Communications (Verizon); 8x8 Inc.; Atlantech; Mitel Networks; GoToConnect; Five9; Phone.com

Chapter 19 - Assumptions and Acronyms

This chapter includes a list of acronyms and assumptions that provide a base to the information and statistics included in the PBX report.

Chapter 20 - Research Methodology

This chapter helps readers understand the research methodology followed to obtain various conclusions, as well as important qualitative and quantitative information, on PBX.


1. Executive Summary
2. Market Overview
3. Key Market Trends
4. Pricing Analysis
4.1. Pricing Analysis, By Market
4.2. Average Pricing Analysis Benchmark
5. Global Market Demand (in Value in US$ Million) Analysis 2018 to 2022 and Forecast, 2023 to 2033
6. Market Background
7. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Type
7.1. On-Premises PBX
7.2. Cloud-based (Hosted PBX)
7.3. Hybrid (Traditional + VoIP)
8. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Solution
8.1. Devices
8.1.1. Servers
8.1.2. VoIP Gateways
8.1.3. VoIP Phone Systems
8.2. Software
8.3. Services
8.3.1. IP Telephony Services
8.3.2. Unified Communication Services
8.3.3. Technology Consulting
8.3.4. Support and Maintenance
9. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Enterprise Size
9.1. Small Offices (1 to 9 employees)
9.2. Small Enterprises (10 to 99 employees)
9.3. Medium-sized Enterprises (100 to 499 employees)
9.4. Large Enterprises (500 to 999 employees)
9.5. Very Large Enterprises (1,000+ employees)
10. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Industry
10.1. Finance
10.1.1. Banking
10.1.2. Insurance
10.1.3. Investment/Securities
10.2. Manufacturing and Resources
10.2.1. Discrete Manufacturing
10.2.2. Process Manufacturing
10.2.3. Resource Industries
10.2.4. Agriculture
10.3. Distribution Services
10.3.1. Retail
10.3.2. Wholesales
10.3.3. Transportation / Logistics Services
10.3.4. Warehousing & Storage
10.3.5. Shipping
10.4. Services
10.4.1. IT/Professional Services
10.4.2. Consumer and Personal Services
10.4.3. Media, Entertainment & Publishing
10.4.4. Travel & Hospitality
10.4.5. Legal Services
10.5. Public Sector
10.5.1. Government (State/Central)
10.5.2. Education
10.5.3. Healthcare
10.5.4. Aerospace & Defence
10.5.5. Non-Profit
10.6. Infrastructure
10.6.1. Telecommunication
10.6.2. Energy & Utilities
10.6.3. Building & Construction
10.7. Market Attractiveness Analysis By Industry
11. Global Market Analysis 2018 to 2022 and Forecast 2023 to 2033, By Region
11.1. North America
11.2. Latin America
11.3. Europe
11.4. East Asia
11.5. South Asia Pacific
11.6. Middle East and Africa
12. North America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
13. Latin America Market Analysis 2018 to 2022 and Forecast 2023 to 2033
14. Europe Market Analysis 2018 to 2022 and Forecast 2023 to 2033
15. South Asia & Pacific Market Analysis 2018 to 2022 and Forecast 2023 to 2033
16. East Asia Market Analysis 2018 to 2022 and Forecast 2023 to 2033
17. Middle East and Africa Market Analysis 2018 to 2022 and Forecast 2023 to 2033
18. Key Countries Analysis- Market
19. Market Structure Analysis
20. Competition Analysis
20.1. Cisco System
20.2. Poly
20.3. Panasonic
20.4. Avaya
20.5. Toshiba
20.6. NEC Corporation
20.7. RingCentral, Inc.
20.8. Nextiva
20.9. Zoom
20.10. CallHippo
20.11. Vonage
20.12. Dialpad
20.13. XO Communications (Verizon)
20.14. 8x8 Inc.
20.15. Atlantech
20.16. Mitel Networks
20.17. GoToConnect
20.18. Five9
20.19. Phone.com
21. Assumptions and Acronyms Used
22. Research Methodology

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