Voice of Customer Survey-India Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions Market

Voice of Customer Survey-India Logistics Service Delivery Fleet, Asset Tracking, and Shipment Monitoring Solutions Market


Logistics Companies are Prioritizing Investments in Warehouse Automation, Sustainability, and IoT

A survey was conducted to understand fleet, asset tracking, and shipment monitoring in the Indian logistics service delivery market. It included decision makers and key influencers of fleet and logistics asset or shipment monitoring associated with multinational and local second-party logistics (2PL), third-party logistics (3PL), and fourth-party logistics (4PL) organizations. A sample size of 20 organizations helped understand customer sentiments, factors behind adoption, major pain points, unmet needs, and emerging supply chain and logistics technology trends of fleet and logistics asset tracking and shipment monitoring solutions.

This survey includes data points for fleet, heavy, returnable, and other warehouse assets. The study covers the types of assets tracked, connectivity technologies and platforms currently used, plan to implement IoT technologies, likeliness to deploy logistics service delivery asset tracking solutions in the next 2 years, key motivations behind the purchase of a fleet tracking solution, key motivations when considering the purchase of a logistics service delivery asset tracking solution, and major pain points/unmet needs. The questionnaire on shipment monitoring covers connectivity technologies currently used for monitoring shipment/cargo, types of platforms currently used, likeliness to deploy shipment/cargo monitoring solutions in the next 2 years, key motivations when considering the purchase of a new solution, and major pain points/unmet needs.

In addition, the questionnaire on emerging technology trends reveals that logistic companies will prioritize warehouse automation, electric vehicles, and IoT for resource allocation and investment during the next 2 years.


  • Strategic Imperatives
    • Why is it Increasingly Difficult to Grow?
    • The Strategic Imperative 8™
    • Growth Opportunities Fuel the Growth Pipeline Engine™
  • Research Definitions, Objectives, and Methodology
    • Research Definitions
    • Research Objectives
    • Research Methodology
    • Research Hypotheses
  • Fleet + Logistics Asset Tracking— India Findings
    • An Overview of Tracked Fleet and Logistics Assets
    • Connectivity Technologies Used for Fleet Tracking
    • Connectivity Technologies Used for Tracking Logistics Service Delivery Assets
    • Implementation of IoT Technologies for Tracking Logistics Service Delivery Assets
    • Platforms Used for Tracking Logistics Service Delivery Assets
    • Deployment of Logistics Service Delivery Asset Tracking Solutions
    • Key Motivators Influencing the Purchase of Fleet Tracking Solutions
    • Key Motivators Influencing the Purchase of Logistics Service Delivery Asset Tracking Solutions
    • Major Pain Points/unmet Needs in Logistics Service Delivery Asset Tracking Solutions
  • Shipment Monitoring
    • Connectivity Technologies Used for Monitoring Shipment/Cargo
    • Platforms Used for Monitoring Shipment/Cargo
    • Deployment of Shipment/Cargo Monitoring Solutions
    • Key Motivators Influencing Purchase of Shipment/Cargo Monitoring Solutions
    • Major Pain Points/Unmet Needs in Shipment/Cargo Monitoring Solutions
  • Emerging Technology Trends
    • Investments in Future Technologies for Supply Chain and Logistics
  • Key Takeaways
    • Key Takeaways—Fleet and Logistics Asset Tracking
    • Key Takeaways—Shipment/cargo Monitoring
  • Appendix

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