Voice of Customer: Global Healthcare Cybersecurity Trends

Voice of Customer: Global Healthcare Cybersecurity Trends



Typically, healthcare sector organizations have managed to keep themselves isolated from cybersecurity threats by air-gapping their internal systems. As the result of continual digitalization initiatives and the rapid adoption of bring-your-own-device and Internet of Things-enabled devices, however, the healthcare sector has found itself connected to a vast digital ecosystem and vulnerable to a myriad of new threats.

In this fast-evolving threat landscape, healthcare organizations globally are becoming aware of their vulnerability and ready to make significant investments to secure their operations, patient data, and facilities from potential harm. Cybersecurity investments quickly topped the list of security priorities at the height of the COVID-19 pandemic, and the willingness to safeguard healthcare data and operational continuity remains a key objective for security teams.

Frost & Sullivan conducted a Voice of Customer survey of healthcare organizations globally to understand their cybersecurity operations, organizational management, technology investment, threat awareness, and other factors that play into the decision-making process for new cybersecurity purchases. Of the healthcare representatives surveyed, 40% have a C-level position at their organization, followed by manager level and VP level positions at 21% and 20%, respectively.


Objectives and Methodology
Key Objectives
Research Methodology
Total Survey Sample Structure
Sample Structure for Healthcare
Respondent Profile
Key Findings
Cybersecurity Teams in Healthcare Organizations
Introduction to Survey Responses on Cybersecurity Teams in Healthcare
Who Determines the Best Security Solution
Profiles of Decision-Makers
Profiles of Decision-Makers
Operations
Employment Nature, Ratio Size, and Growth
Cybersecurity Teams in Healthcare—Budget
Introduction to Survey Responses on Cybersecurity Budgets in Healthcare
Healthcare Organizations’ Cybersecurity Budgets
Healthcare Organizations’ Cybersecurity Budgets
Cybersecurity Budget by Country
Cybersecurity Budget Allocation—2023
Russo-Ukrainian War—Influence on Cybersecurity Budget
Growth, Challenges, & Concerns
Introduction to Survey Responses on Cybersecurity Growth, Challenges, and Concerns in Healthcare
Growth Drivers of Cybersecurity in Healthcare
Challenges
Challenges
Concerns
Risk Exposure
Cyberattacks
Tools & Technologies
Introduction to Survey Responses on Cybersecurity Tools and Technologies in Healthcare
Key Objectives
Key Objectives
2023 Focus Areas
Network Security
Data Security
Security Services
Solutions Likely Added in 2024
Solutions Likely Added in 2024
Solutions Likely Added in 2024
Conclusions
Appendix
Growth Opportunities Fuel the Growth Pipeline Engine™
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
Next Steps
Your Next Steps
Why Frost, Why Now?
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