Voice of Customer: Global Enterprise Network Access Services
Businesses Prioritizing Network Access Flexibility that Translates into Transformational Growth
In May and June 2023, Frost & Sullivan conducted a global survey of network decision makers to understand businesses’ perceptions, decisions, and purchases regarding network access services. This analysis examines responses from businesses of different sizes across verticals including financial services, healthcare, retail, education, government, technology, and manufacturing.
Connectivity forms the basis of any network and technology, which is why businesses prioritize network access services in their network strategy planning. Frost & Sullivan aims to understand businesses’ perspectives on network access services including dedicated internet services, Ethernet, broadband, 4G/5G wireless cellular, private 4G/5G, fixed wireless broadband, and multiprotocol label switching.
The survey results provide a glimpse of plans to increase/decrease physical locations, procurement of wireline and wireless services, plans to use network access services in the next two years, access services used as a backup in branch and remote locations, applications that will drive bandwidth growth in the next two years, 5G adoption trends, and drivers and barriers of 5G adoption.
Research Objectives and Methodology
Respondent Profile
Key Findings
Digitalization Perspective and Network Access Service Trends
Businesses are Embracing Digitalization to Stay Competitive
How Businesses Purchase Network Access and Use It for Backup
Critical Factors in Businesses Network Strategy and Top Applications that Drive Bandwidth Growth in the Next Two Years
Network Access Services: Businesses' Current and Future Perspective
5G Adoption Trends
5G Adoption Trends and How Businesses Are Using 5G
Why Businesses are Embracing 5G
Perceived Barriers in Adoption of 5G
Businesses Willing to Pay a Premium for Additional 5G Functionality
Private Wireless Network
5G as Most Preferred Choice for Private Wireless Network
Mobile Operators as Top Choice to Deploy Private Wireless Network
Appendix
Growth Opportunities Fuel the Growth Pipeline Engine