UK Facility Management Growth Opportunities

UK Facility Management Growth Opportunities

The facility management (FM) market in the United Kingdom is transforming, driven by technology innovations, new business models, emerging value propositions, sustainability, and creative service offerings. The UK FM market is the largest in Europe and one of the most developed, dynamic, and mature in the world. It has a highly competitive international supply base, with both growth and margins under pressure. With FM services commoditizing and organic growth hard to achieve, companies need to innovate to keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity.

COVID-19 has had a severe effect on all customer sectors. The UK FM market saw a revenue drop of 5.8% in 2020 because of the impact of the pandemic. The market revenue did not reach 2019 levels until 2022 and the market is now affected by high inflation and economic uncertainty. There are opportunities for companies that target the highest growth services and sectors and significant challenges for those that fail to adapt. Collaborations and partnerships are increasingly critical as the UK market becomes disrupted by technology and new business models.


  • Strategic Imperatives
    • Why is it Increasingly Difficult to Grow?
    • The Strategic Imperative 8
    • The Impact of the Top 3 Strategic Imperatives on the UK Facility Management (FM) Industry
    • Growth Opportunities Fuel the Growth Pipeline Engine
  • Growth Environment
    • Key Findings and the CEO's 360-degree Perspective
    • UK FM Market in Numbers
      • Table FM Market: Revenues by Service Delivery Model, United Kingdom, 2019, 2020, 2022, and 2027
    • Percent Revenue by Segment
    • CAGR by Segment
    • Top Growth Opportunities
    • Predictions
    • Conclusions
  • Research Scope, Definitions, and Segmentation
    • Scope of Analysis
    • Market Services Segmentation
    • Market Definitions
    • Market Segmentation
    • Questions This Study Will Answer
  • Growth Opportunity Analysis
    • UK FM Market Overview
    • UK FM Market Growth Outlook
    • Top 5 FM Developments
    • Future FM Trends
    • Key Competitors
    • Growth Metrics
    • Growth Drivers
    • Growth Restraints
    • Economic Uncertainty in the United Kingdom-Areas of Impact
    • UK FM Market Universe
      • Table FM Market: Revenue by Service Delivery, United Kingdom, 2022
    • Revenue Forecast
      • Table FM Market: Revenue Forecast, United Kingdom, 2018-2027
    • Revenue Forecast Analysis
    • Revenue Forecast by Service Delivery Model
      • Table FM Market: Revenue Forecast by Service Delivery Model, United Kingdom, 2018-2027
    • Revenue Forecast Analysis by Service Delivery Model
    • UK FM Market by Customer Sector
      • Table Total FM Market: Revenue Forecast by Customer Sector, United Kingdom, 2019, 2020, 2022, and 2027
    • Revenue Forecast Analysis by Customer Sector
    • COVID-19 Pandemic-Market Recovery Profile by Customer Sector
    • UK FM Market by Service Type
      • Table FM Market: Key Metrics by Service Type, United Kingdom, 2022
      • Table Total FM Market: Revenue Forecast by Service Type, United Kingdom, 2019, 2020, 2022, and 2027
    • Revenue Forecast Analysis by Service Type
    • COVID-19 Pandemic-Market Recovery Profile by Service Type
    • UK FM Market by Region
    • Short-term Growth Opportunities
    • Medium-term Growth Opportunities
    • Long-term Growth Opportunities
  • Competitive Analysis
    • UK Competition Trends
    • Key Competitors
    • Competitive Environment
    • Revenue Share
    • Companies to Action
    • M&A Activities 2020-2022
  • Growth Opportunity Universe- Short-term Opportunities
    • Growth Opportunity 1: A Productive Hybrid Workforce
    • Growth Opportunity 2: Healthy Buildings
    • Growth Opportunity 3: New Work Environments
    • Growth Opportunity 4: Customer Alignment
    • Growth Opportunity 5: Remote Services
  • Growth Opportunity Universe- Medium-term Opportunities
    • Growth Opportunity 1: Organizational Resilience
    • Growth Opportunity 2: Sustainability
    • Growth Opportunity 3: Healthy and Safe Buildings
    • Growth Opportunity 4: Augmented Operations
    • Growth Opportunity 5: Contactless Services
  • Growth Opportunity Universe- Long-term Opportunities
    • Growth Opportunity 1: Workplace Optimization and WCM
    • Growth Opportunity 2: Energy Management
    • Growth Opportunity 3: Data Analytics
    • Growth Opportunity 4: Hard Services
    • Growth Opportunity 5: Service Integration
  • Next Steps
    • Your Next Steps
    • Why Frost, Why Now?

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