Malaysian Facility Management Growth Opportunities

Malaysian Facility Management Growth Opportunities

The Malaysian facility management (FM) market is considerably more advanced than its neighboring country markets (except Singapore) due to the extensive public sector participation and presence of global and regional companies. The high outsourcing culture in the public sector and support from government agencies have been instrumental in driving domestic FM development. New constructions support this development, contributing to the penetrable FM market base expansion. In addition, the domestic FM market is witnessing increasing familiarity with information technologies across most corporations. The evolving customer requirements and growing needs for cost and energy efficiency play an important role in FM demand fluctuation.

The high preference for in-house services among conservative end users affects the market. The manpower constraint is another concern for the labor-intensive market. The lack of regulation or guidelines related to building services resulted in an expectation gap between service providers and clients.

Malaysia has one of the more developed FM markets, in terms of outsourcing, among its Southeast Asian counterparts, owing to the public sector participation and relatively mature end users from commercial and institutional sectors. Soft FM dominates the Malaysian FM market, especially cleaning and security services. The top 3 end-user segments are institutional, government, and commercial sectors. The adoption of an integrated approach is still growing, supported by a few foreign and a handful of local service providers that have been at the forefront of introducing sophisticated IFM solutions.

This study analyzes the Malaysian FM market, covering market drivers, restraints, forecasts, trends, and the competitive landscape. It also provides competitive analysis for key market participants and discusses 3 growth opportunities. It covers the period from 2019 to 2027, with 2021 as the base year.


  • Strategic Imperatives
    • Why is it Increasingly Difficult to Grow?
    • The Strategic Imperative 8
    • The Impact of the Top 3 Strategic Imperatives on Facility Management
    • Growth Opportunities Fuel the Growth Pipeline Engine
  • Growth Opportunity Analysis
    • Scope of Analysis
    • Segmentation
    • Investments
    • Employment
    • Housing Data and Consumer Price Index
    • Construction
    • Impact of COVID-19
    • Key Growth Metrics
    • Growth Drivers
    • Growth Restraints
    • Revenue Forecast and Analysis
    • Revenue Forecast and Analysis by Service Type
    • Market Trend by Sub-Service Type
    • COVID-19 Pandemic: Impacts and Risks by Service Type
    • Revenue Forecast and Analysis by End User
    • Market Trend by Sub-end User
    • COVID-19 Pandemic: Impacts and Risks by End User
    • Outsourced FM Trend
    • IFM Penetration Trend
    • Technology and Application Focus in Malaysian FM Services
  • Competitive Analysis
    • Competition Framework
    • Competitive Environment
    • Mergers & Acquisitions
    • Competitive Landscape Analysis
    • Revenue Share
    • Key Market Participant Profile-UEM Edgenta Berhad: Overview
    • Key Market Participant Profile-UEM Edgenta Berhad: Segmentation Focus
    • Key Market Participant Profile-Radicare (M) Sdn Bhd: Overview
    • Key Market Participant Profile-Radicare (M) Sdn Bhd: Segmentation Focus
    • Key Market Participant Profile-Medivest Sdn Bhd: Overview
    • Key Market Participant Profile-Medivest Sdn Bhd: Segmentation Focus
    • Key Market Participant Profile-AWC Berhad: Overview
    • Key Market Participant Profile-AWC Berhad: Segmentation Focus
    • Key Market Participant Profile-CBRE GWS Sdn Bhd: Overview
    • Key Market Participant Profile-CBRE GWS Sdn Bhd: Segmentation Focus
    • Key Market Participant Profile-GFM Services Berhad: Overview
    • Key Market Participant Profile-GFM Services Berhad: Segmentation Focus
  • Growth Opportunity Universe
    • Growth Opportunity 1: Long Engagement Periods
    • Growth Opportunity 2: Technology-driven FM Solutions
    • Growth Opportunity 3: Data Analytics

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