Category: IT Spending
IT Spending market research reports by Frost & Sullivan
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2024 UCC Buyers’ Perspective
2024 UCC Buyers’ Perspective Digital Technology Investment Plans are Strong Amid Trying Macro Conditions As the pandemic fades there are questions about the sustainability of remote and hybrid work, how to modify office real estate to support remote work and better employee engagement. IT decision m ... Read More
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Frost Radar™: Infrastructure and Platforms as a Service, 2023
Frost Radar™: Infrastructure and Platforms as a Service, 2023 The infrastructure as a service and platform as a service (IaaS and PaaS) industry has undergone a significant evolution in the past year. Macroeconomic instability has negatively affected IT investments and cloud spend, ushering in a gro ... Read More
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Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022
Digital CX Investments Driven by the Quadruple Aim in Healthcare, Global, 2022 The healthcare industry was hit hard by the pandemic as it tackled the toughest of challenges around the globe- slowing down the virus, managing hospital capacity, keeping its staff safe, and ensuring patient privacy and ... Read More
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CX Investment Predictions for 2022
CX Investment Predictions for 2022 In a customer survey of 1,210 IT and telecom decision-makers around the world and across verticals (with 58% of respondents in a senior management position), improving customer experience is ranked as the top business objective in 2022, followed closely by improvin ... Read More