Category: Hotels & Lodging
Hotels & Lodging market research reports by Frost & Sullivan
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The Evolution from Mobility-as-a-Service to Mobility-as-a-Feature
The Evolution from Mobility-as-a-Service to Mobility-as-a-Feature Another Overhyped Buzzword or a Driver of True Value? Mobility-as-a-Feature (MaaF) is a concept introduced by David A. Hensher and Sampo Hietanen, and involves seamlessly embedding mobility services into existing platforms, such as in ... Read More
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CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025
CX Growth Opportunities in the Travel & Hospitality Industry 2024 to 2025 Customer Perspectives In 2023, the pent-up demand for travel boosted spending in this industry to almost back to pre-pandemic levels. With increasing demand and the need to recoup revenue lost during the 2020-2022 pandemic res ... Read More
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Top 10 Growth Opportunities in Residential, Commercial, HoReCa, and Institutional Water Solutions, 2024
Top 10 Growth Opportunities in Residential, Commercial, HoReCa, and Institutional Water Solutions, 2024 Sustainability and Efficiency are Driving Product Innovation and Growth The widespread impact of water stress has transformed how people, industries, and governments use water as a resource. This ... Read More
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CX Growth Opportunities in Travel & Hospitality: Global, 2023—A Customer Perspective
CX Growth Opportunities in Travel & Hospitality: Global, 2023—A Customer Perspective Pent-Up Demand Compels Businesses to Invest in AI and Automation The Travel and hospitality (T&H) industry was one of the hardest hit by the COVID-19 pandemic starting in 2020. Strict shelter-at-home regulations and ... Read More
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Growth Opportunities for Global Travel and Hospitality Customer Engagement
Growth Opportunities for Global Travel and Hospitality Customer Engagement Customer service underpins success in the travel and hospitality (T&H) industry. Undoubtedly, more than in any other industry, the voice of the customer expressed in rankings and reviews takes a prominent role. T&H organizati ... Read More