Growth Opportunities in the Global Professional Headset Market—Forecast to 2028
The global professional headset market earned revenues of $2.21 billion in 2021, a 6.4 percent increase over an unprecedented 2020 year.
Remote and hybrid work continued to trigger demand for professional headset products during 2021 with evolving communications and collaboration usage scenarios. The pandemic has reinforced the paradigm shift toward “work from anywhere” or hybrid/flexible working, with new usage scenarios proliferating in various industries, including healthcare, education, and government, creating long-term opportunities for professional headsets.
Despite continued supply chain issues faced by all leading professional headset providers during 2021, the market managed to grow driven mainly by growth in cordless Bluetooth PC USB and UCC headsets.
Growth in the cordless Bluetooth PC USB and UCC category in 2021 was triggered both from users needing products that can accommodate different work environments as well as from the manufacturers themselves, which when challenged by inventory issues and lower margins, pivoted customers from one product to another.
While impacted in 2021, corded PC USB and UCC headsets and cordless DECT PC USB and UCC headsets are expected to return to growth in 2022 and going forward.
Going forward, Frost & Sullivan estimates the total professional headset market to grow at a CAGR of 7.3 percent in terms of unit shipments and 9.0 percent in terms of sales from 2021 to 2028. Growth is expected to continue to come from cordless Bluetooth PC USB and UCC headsets, corded PC USB and UCC headsets, and cordless DECT PC USB and UCC headsets.
The growth of software-based business communications and collaboration services wil continue to drive demand for PC USB and UCC headset across the forecast period.
As part of this analysis, Frost & Sullivan has identified market drivers, restraints, competitive trends, and growth opportunities in the global professional headset market.
Through extensive primary and secondary research, this analysis provides enterprise communications providers and manufacturers with an in-depth perspective on the dynamics of a changing market. Frost & Sullivan expects that this analysis will provide vendors with valuable insights to accelerate their growth and expand their penetration opportunities within the headset marketplace.
- Strategic Imperatives
- Why is it Increasingly Difficult to Grow?
- The Strategic Imperative 8
- The Impact of the Top 3 Strategic Imperatives on the Professional Headset Industry
- Growth Opportunities Fuel the Growth Pipeline Engine
- Growth Opportunity Analysis
- Scope of Analysis
- Market Definitions
- Segmentation
- Key Competitors
- Growth Metrics
- Growth Drivers
- Growth Restraints
- Forecast Assumptions
- Revenue and Unit Shipment Forecast
- Table Professional Headset Market: Revenue and Unit Shipment Forecast, Global, 2019-2028
- Revenue and Unit Shipment Forecast by Configuration Type
- Table Professional Headset Market: Revenue and Unit Shipment Forecast by Configuration Type, Global, 2019-2028
- Revenue and Unit Shipment Forecast by Headset Type
- Table Professional Headset Market: Revenue and Unit Shipment Forecast by Headset Type, Global, 2019-2028
- Revenue and Unit Shipment Forecast by End-user Type
- Table Professional Headset Market: Revenue and Unit Shipment Forecast by End-user Type, Global, 2019-2028
- Percent Revenue by Product Category
- Percent Revenue by Wearing Style-Cordless Bluetooth PC USB and UCC Headsets
- Percent Revenue by Connectivity-Cordless DECT Headsets
- Percent Revenue by Active-Noise-Cancelling (ANC) Headsets
- Percent Revenue by Region
- Revenue and Unit Forecast Analysis
- Revenue Forecast Analysis by Region
- Pricing Trends and Forecast Analysis
- Competitive Environment
- Revenue Share
- Revenue Share Analysis
- Growth Opportunity Universe
- Growth Opportunities
- Growth Opportunity 1: Hybrid Work is the New Work
- Growth Opportunity 2: Bluetooth PC USB and UCC Headset Sales Continue to Increase
- Growth Opportunity 3: Microsoft, Zoom, Google and Cisco Dominating Cloud Meeting and Team Collaboration Services
- Growth Opportunity 4: Frontline Workers and Evolving Vertical Use Cases Expand Potential Sales of Professional Headsets
- Growth Opportunity 5: The Metaverse Potential Should be Explored
- Appendix: Additional Information
- Participants Included in "Others" in the Professional Headset Revenue Share Section
- Next Steps
- Your Next Steps
- Why Frost, Why Now?
Research Assistance
Learn how to effectively navigate the market research process to help guide your organization on the journey to success.
Download eBook