Global SD-WAN and SASE Voice of Customer Research Insights

Global SD-WAN and SASE Voice of Customer Research Insights


Benefits of SD-WAN and SASE Adoption in Advancing Digital Transformation

In this research service, Frost & Sullivan analyzes the findings of the 2023 Global SD-WAN and SASE cross-vertical survey of 1,390 network decision-makers. Survey respondents comprised the C-suite and IT/network decision-makers from enterprises across verticals such as financial services, healthcare, retail, government, technology, and manufacturing.

Frost & Sullivan aimed to understand respondents’ evolving organizational priorities and the extent to which SD-WAN and SASE technology help them achieve their business objectives.

This Voice of the Customer report provides critical SD-WAN and SASE implementation and adoption findings. Digital transformation is a journey and a competitive advantage in this rich ecosystem. Survey data suggests that SD-WAN implementation is still considered complex, while internal hurdles block adoption. For SASE adoption, the results indicate it is a growing service as overall network budgets rose in 2023.

The results highlight enterprise decision processes, including the benefits of deploying SASE and SD-WAN and organizations’ purchasing preferences for SD-WAN and SASE.


  • Key Findings
    • Key Findings for SD-WAN and SASE Implementation and Adoption
  • Research Objectives and Methodology
    • Research Objectives and Methodology
    • Respondent Profile
    • Organizations' Network Services Budgets
  • Technology Drivers and Business Outcomes
    • Top Business Outcomes for Digital Transformation
    • Top Technology Trends for Businesses
  • SD-WAN Observations
    • SD-WAN Adoption and Deployment
    • Achieved Benefits of SD-WAN Deployment
    • SD-WAN Brings Cost Savings and Expansion
  • SD-WAN and SASE Observations
    • SASE Deployments Gain Traction
    • Key Reasons for Deploying SASE
    • SD-WAN and SASE Adoption Challenges
    • Buying Options for SD-WAN and SASE
  • Appendix
    • Growth Opportunities Fuel the Growth Pipeline Engine™
    • Why is it Increasingly Difficult to Grow?
    • The Strategic Imperative 8™

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