US Shipping Boxes Consumer Insights

Shipping Boxes Consumer Insights

As more consumers interact with shipping boxes most notably via online shopping an analysis of consumer trends can give insight to marketing and product development opportunities.

This report contains analysis and data-driven discussions relating to shipping boxes, including a look at sustainability views and online shopping habits, behaviors, and attitudes.

This report includes analysis, data, trends, and customized cross tabs using two survey resources:

  •  data from The Freedonia Group's proprietary national online survey conducted in April-May 2020, August 2020, November-December 2020, February-March 2021, June 2021, August-September 2021, October-November 2021, November-December 2021, February 2022, and May 2022
  •  data from syndicated national consumer survey results from MRI-Simmons Spring 2022 Report


1. Introduction
2. Shipping Boxes Overview
     Corrugated Shipping Boxes
     Factors Affecting Corrugated Shipping Box Sales
     Industry Composition
     Market Share
     Sustainability
          Recycling & Recycled Content
          Compostability
          Renewable Resource & Forest Management
3. E-Commerce Overview
     E-Commerce Sales Outlook
          Right-Sizing & Shipping Container Optimization
          E-Commerce Ready Packaging
     Annual Parcels/Packages Shipped
          Leading Shipping Companies
          Shipping Containers
4. COVID-19 Trends
     Most Still Consider the Pandemic a Health Threat
     COVID-19 Variant Concerns
     Changes to Shopping Habits Due to the COVID-19 Pandemic
5. Online Shopping & Packaging Insights
     Online Shopping Habits
     What Consumers Are Ordering Via E-Commerce
     Prevalence of Boxes in E-Commerce Home Deliveries
     Ordering Items That Need to Be Kept Cool
     Views on Safety of Packaging for Online Orders
     Attitudes Toward the Unboxing Experience
6. Recycling & Sustainability Insights
     Recycling Awareness & Attitudes Toward Sustainability
     Consumer Attitudes on Recycling & Sustainability
          Attitudes by Gender
          Attitudes by Age Group
7. More Detailed Packaging Industry Coverage Available
List of Tables
3. E-Commerce Overview
     Table 3-1. E-Commerce Sales by Product Category, 2011, 2016, 2021, & 2026 (billion dollars)
     Table 3-2. Annual E-Commerce Sales by Product Category, 2018 - 2025 (billion dollars)
     Table 3-3. Annual Packages Shipped by Shipper, 2018 - 2021 (million packages)
     Table 3-4. Packages Shipped by Shipping Container, 2011, 2016, 2021, & 2026 (million packages & million dollars)
     Table 3-5. Annual Packages Shipped by Shipping Container, 2018 - 2025 (million packages)
4. COVID-19 Trends
     Table 4-1. Coronavirus Health Concerns: I am concerned about the..., 2020 - 2022 (% of consumers)
     Table 4-2. Changes to Shopping Habits Due to COVID-19 Pandemic, 2021 (% respondents)
5. Online Shopping & Packaging Insights
     Table 5-1. Do You Shop Online For Home Delivery? Online Shopping Habits by Age Group, 2021 (% respondents)
     Table 5-2 Do You Shop Online For Home Delivery? Online Shopping Habits by Rural vs. Urban Setting, 2021 (% respondents)
     Table 5-3. Do You Shop Online For Home Delivery? Online Shopping Habits by Household Income Bracket, 2021 (% respondents)
     Table 5-4. What do you shop for online? Online Shopping Habits by Age Group, 2022 (% respondents who shopped online in the last 12 months)
     Table 5-5. What do you shop for online? Online Shopping Habits by Rural vs. Urban Setting, 2022 (% respondents who shopped online in the last 12 months)
     Table 5-6. What do you shop for online? Online Shopping Habits by Household Income Bracket, 2022 (% respondents who shopped online in the last 12 months)
     Table 5-7. What Share of Your Online Purchases Would You Estimate Arrive in Boxes, Instead of Paper or Plastic Mailers? by Age Group, 2021 (% respondents who shop online for home delivery)
     Table 5-8. What Share of Your Online Purchases Would You Estimate Arrive in Boxes, Instead of Paper or Plastic Mailers? by Rural vs. Urban Setting, 2021 (% respondents who shop online for home delivery)
     Table 5-9. What Share of Your Online Purchases Would You Estimate Arrive in Boxes, Instead of Paper or Plastic Mailers? by Household Income Bracket, 2021 (% respondents who shop online for home delivery)
6. Recycling & Sustainability Insights
     Table 6-1. Recycling Awareness & Attitudes Toward Sustainability, 2022 (% respondents who shopped online in the last 12 months)
     Table 6-2. Consumer Attitudes on Recycling & Sustainability by Gender, 2022 (% respondents)
     Table 6-3. Consumer Attitudes on Recycling & Sustainability by Age Group, 2022 (% respondents)
7. More Detailed Packaging Industry Coverage Available
List of Figures
4. COVID-19 Trends
     Figure 4-1. Concerns about the Delta/Omicron Variant and Future Variants of COVID-19, 2021 - 2022 (% of consumers)
5. Online Shopping & Packaging Insights
     Figure 5-1. I frequently receive e-commerce shipments of things that need to be kept cool by Gender, Age Group, Income Bracket, & Rural vs. Urban Setting, 2021 (% of respondents)
     Figure 5-2. Boxes keep my e-commerce shipments safer than mailers/envelopes/bags. by Gender, Age Group, Income Bracket, & Rural vs. Urban Setting, 2021 (% of respondents)
     Figure 5-3. A positive 'unboxing' experience (easy opening, attractive packaging) makes me more likely to buy again from the same online company by Gender, Age Group, Income Bracket, & Rural vs. Urban Setting, 2021 (% of respondents)
7. More Detailed Packaging Industry Coverage Available
     © by The Freedonia Group, a division of MarketResearch.com

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