Unified Communications and Collaboration (UC&C) Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
Growth Factors of Unified Communication & Collaboration (UC&C) Market
The Unified Communication & Collaboration (UC&C) market size was valued at USD 60.73billion in 2022, and the market is now projected to grow from USD 71.26 billion in 2023 to USD 222.61 billion by 2030, exhibiting a CAGR of 46.91% during the forecast period of 2023-2030.
The COVID-19 pandemic created vast possibilities for Unified Communication and Collaboration (UC&C) market growth. This COVID-19 has affected the worldwide economic system because the government round the sector has set stages of lock down, regulation.
The Unified Communication and Collaboration (UC&C) market share globally has increased because of the increasing income of unified communications and collaboration tools. As ways-off running has been found to have sizeable adoption throughout the globe, it has led to a momentous surge within the variety of unified communications and collaboration equipment clients.
Furthermore, there’s been a notable trend of remote working to be the most prominent trend. Since COVID-19, the UC&C answer has established global call, and the artwork-from-home or considerably flung working model will retain it robust within the precise near future.
Comprehensive Analysis of Unified Communication & Collaboration (UC&C) Market
The Unified Communication & Collaboration (UC&C) market and information & communication technology industry is rising at an exponential rate due to its market segmentation. This market expansion effectively provides a detailed regional assessment considering the dominant supply and demand forces that impact the information & communication technology industry. These segmentations are methodically segregated by types, deployment, organization size, and by industry. The types include, Telephony, Conferencing, Unified Messaging, and Others. However, the deployment is such as Hosted and Cloud.
The North American region is conducive to the global Unified Communication & Collaboration (UC&C) market, leading to a recall of USD 28.49 billion owing to dominant presence of key players in the region. Key gamers from North American countries are engaged in partnerships, mergers, and acquisitions with SMEs to strengthen their businesses and increase their patron base.
The top players in the market play a crucial role in the information & communication technology industry assuring industrial prospectus growth and setting market standards. These players include, Microsoft Corporation (U.S.), IBM Corporation (U.S.), Verizon Communication, Inc. (U.S.), Zoom Video Communications, Inc. (U.S.), 8x8, Inc. (U.S.), RingCentral, Inc. (U.S.), Cisco Systems, Inc. (U.S.), Avaya, Inc. (U.S.), Vonage Holdings Corp. (U.S.), and Google LLC (U.S.) these market players provide a level-playing competitive landscape.
In February 2023, Zoho Corporation launched the UC&C platform, particularly Trident, to reinforce digital adoption across businesses. It has included Zoho Cliq and Zoho Meeting apps to enhance communication abilities.
Segmentation Table
ATTRIBUTE DETAILS
Study Period 2019-2030
Base Year 2022
Estimated Year 2023
Forecast Period 2023-2030
Historical Period 2019-2021
Growth Rate CAGR of 17.7% from 2023 to 2030
Unit Value (USD billion)
Segmentation By Type, Deployment, Organization Size, Industry, and Region
By Type Telephony
Conferencing
Unified Messaging
Others (Contact Centers, Live Streaming)
By Deployment Hosted
Cloud
By Organization Size Small & Medium Size Enterprise
Large Enterprise
By Industry IT & Telecom
BFSI
Healthcare
Retail
Manufacturing
Education
Government
Others (Utilities, Travel & Hospitality)
By Region North America (By Type, Deployment, Organization Size, Industry, and Country)
- U.S.
- Canada
- Mexico
South America (By Type, Deployment, Organization Size, Industry, and Country)
- Brazil
- Argentina
- Rest of South America
Europe (By Type, Deployment, Organization Size, Industry, and Country)
- U.K.
- Germany
- France
- Italy
- Spain
- Russia
- Benelux
- Nordics
- Rest of Europe
Middle East & Africa (By Type, Deployment, Organization Size, Industry, and Country)
- Turkey
- Israel
- GCC
- North Africa
- South Africa
- Rest of the Middle East & Africa
Asia Pacific (By Type, Deployment, Organization Size, Industry, and Country)
- China
- India
- Japan
- Southeast Asia
- ASEAN
- Oceania
- Rest of Asia Pacific
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- 1. Introduction
- 1.1. Definition, By Segment
- 1.2. Research Methodology/Approach
- 1.3. Data Sources
- 2. Executive Summary
- 3. Market Dynamics
- 3.1. Macro and Micro Economic Indicators
- 3.2. Drivers, Restraints, Opportunities and Trends
- 3.3. Impact of COVID-19
- 4. Competition Landscape
- 4.1. Business Strategies Adopted by Key Players
- 4.2. Consolidated SWOT Analysis of Key Players
- 4.3. Global Unified Communication and Collaboration Key Players Market Share Insights and Analysis, 2022
- 5. Global Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 5.1. Key Findings
- 5.2. By Type (USD)
- 5.2.1. Telephony
- 5.2.2. Conferencing
- 5.2.3. Unified Messaging
- 5.2.4. Others (Contact Centers, Livestreaming)
- 5.3. By Deployment (USD)
- 5.3.1. Hosted
- 5.3.2. Cloud
- 5.4. By Organization Size (USD)
- 5.4.1. Small & Medium Enterprises
- 5.4.2. Large Enterprises
- 5.5. By Industry (USD)
- 5.5.1. IT & Telecom
- 5.5.2. Banking & Finance Services
- 5.5.3. Healthcare
- 5.5.4. Retail
- 5.5.5. Manufacturing
- 5.5.6. Education
- 5.5.7. Government
- 5.5.8. Others
- 5.6. By Region (USD)
- 5.6.1. North America
- 5.6.2. Europe
- 5.6.3. Asia Pacific
- 5.6.4. Middle East & Africa
- 5.6.5. South America
- 6. North America Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 6.1. Key Findings
- 6.2. By Type (USD)
- 6.2.1. Telephony
- 6.2.2. Conferencing
- 6.2.3. Unified Messaging
- 6.2.4. Others (Contact Centers, Livestreaming)
- 6.3. By Deployment (USD)
- 6.3.1. Hosted
- 6.3.2. Cloud
- 6.4. By Organization Size (USD)
- 6.4.1. Small & Medium Enterprises
- 6.4.2. Large Enterprises
- 6.5. By Industry (USD)
- 6.5.1. IT & Telecom
- 6.5.2. Banking & Finance Services
- 6.5.3. Healthcare
- 6.5.4. Retail
- 6.5.5. Manufacturing
- 6.5.6. Education
- 6.5.7. Government
- 6.5.8. Others
- 6.6. By Country (USD)
- 6.6.1. United States
- 6.6.2. Canada
- 6.6.3. Mexico
- 7. Europe Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 7.1. Key Findings
- 7.2. By Type (USD)
- 7.2.1. Telephony
- 7.2.2. Conferencing
- 7.2.3. Unified Messaging
- 7.2.4. Others (Contact Centers, Livestreaming)
- 7.3. By Deployment (USD)
- 7.3.1. Hosted
- 7.3.2. Cloud
- 7.4. By Organization Size (USD)
- 7.4.1. Small & Medium Enterprises
- 7.4.2. Large Enterprises
- 7.5. By Industry (USD)
- 7.5.1. IT & Telecom
- 7.5.2. Banking & Finance Services
- 7.5.3. Healthcare
- 7.5.4. Retail
- 7.5.5. Manufacturing
- 7.5.6. Education
- 7.5.7. Government
- 7.5.8. Others
- 7.6. By Country (USD)
- 7.6.1. United Kingdom
- 7.6.2. Germany
- 7.6.3. France
- 7.6.4. Italy
- 7.6.5. Spain
- 7.6.6. Russia
- 7.6.7. Benelux
- 7.6.8. Nordics
- 7.6.9. Rest of Europe
- 8. Asia Pacific Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 8.1. Key Findings
- 8.2. By Type (USD)
- 8.2.1. Telephony
- 8.2.2. Conferencing
- 8.2.3. Unified Messaging
- 8.2.4. Others (Contact Centers, Livestreaming)
- 8.3. By Deployment (USD)
- 8.3.1. Hosted
- 8.3.2. Cloud
- 8.4. By Organization Size (USD)
- 8.4.1. Small & Medium Enterprises
- 8.4.2. Large Enterprises
- 8.5. By Industry (USD)
- 8.5.1. IT & Telecom
- 8.5.2. Banking & Finance Services
- 8.5.3. Healthcare
- 8.5.4. Retail
- 8.5.5. Manufacturing
- 8.5.6. Education
- 8.5.7. Government
- 8.5.8. Others
- 8.6. By Country (USD)
- 8.6.1. China
- 8.6.2. India
- 8.6.3. Japan
- 8.6.4. South Korea
- 8.6.5. ASEAN
- 8.6.6. Oceania
- 8.6.7. Rest of Asia Pacific
- 9. Middle East & Africa Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 9.1. Key Findings
- 9.2. By Type (USD)
- 9.2.1. Telephony
- 9.2.2. Conferencing
- 9.2.3. Unified Messaging
- 9.2.4. Others (Contact Centers, Livestreaming)
- 9.3. By Deployment (USD)
- 9.3.1. Hosted
- 9.3.2. Cloud
- 9.4. By Organization Size (USD)
- 9.4.1. Small & Medium Enterprises
- 9.4.2. Large Enterprises
- 9.5. By Industry (USD)
- 9.5.1. IT & Telecom
- 9.5.2. Banking & Finance Services
- 9.5.3. Healthcare
- 9.5.4. Retail
- 9.5.5. Manufacturing
- 9.5.6. Education
- 9.5.7. Government
- 9.5.8. Others
- 9.6. By Country (USD)
- 9.6.1. Turkey
- 9.6.2. Israel
- 9.6.3. GCC
- 9.6.4. North Africa
- 9.6.5. South Africa
- 9.6.6. Rest of MEA
- 10. South America Unified Communication and Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2030
- 10.1. Key Findings
- 10.2. By Type (USD)
- 10.2.1. Telephony
- 10.2.2. Conferencing
- 10.2.3. Unified Messaging
- 10.2.4. Others (Contact Centers, Livestreaming)
- 10.3. By Deployment (USD)
- 10.3.1. Hosted
- 10.3.2. Cloud
- 10.4. By Organization Size (USD)
- 10.4.1. Small & Medium Enterprises
- 10.4.2. Large Enterprises
- 10.5. By Industry (USD)
- 10.5.1. IT & Telecom
- 10.5.2. Banking & Finance Services
- 10.5.3. Healthcare
- 10.5.4. Retail
- 10.5.5. Manufacturing
- 10.5.6. Education
- 10.5.7. Government
- 10.5.8. Others
- 10.6. By Country (USD)
- 10.6.1. Brazil
- 10.6.2. Argentina
- 10.6.3. Rest of South America
- 11. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)
- 11.1. Microsoft Corporation
- 11.1.1. Overview
- 11.1.1.1. Key Management
- 11.1.1.2. Headquarters
- 11.1.1.3. Offerings/Business Segments
- 11.1.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.1.2.1. Employee Size
- 11.1.2.2. Past and Current Revenue
- 11.1.2.3. Geographical Share
- 11.1.2.4. Business Segment Share
- 11.1.2.5. Recent Developments
- 11.2. IBM Corporation
- 11.2.1. Overview
- 11.2.1.1. Key Management
- 11.2.1.2. Headquarters
- 11.2.1.3. Offerings/Business Segments
- 11.2.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.2.2.1. Employee Size
- 11.2.2.2. Past and Current Revenue
- 11.2.2.3. Geographical Share
- 11.2.2.4. Business Segment Share
- 11.2.2.5. Recent Developments
- 11.3. Cisco Systems, Inc.
- 11.3.1. Overview
- 11.3.1.1. Key Management
- 11.3.1.2. Headquarters
- 11.3.1.3. Offerings/Business Segments
- 11.3.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.3.2.1. Employee Size
- 11.3.2.2. Past and Current Revenue
- 11.3.2.3. Geographical Share
- 11.3.2.4. Business Segment Share
- 11.3.2.5. Recent Developments
- 11.4. Zoom Video Communications, Inc.
- 11.4.1. Overview
- 11.4.1.1. Key Management
- 11.4.1.2. Headquarters
- 11.4.1.3. Offerings/Business Segments
- 11.4.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.4.2.1. Employee Size
- 11.4.2.2. Past and Current Revenue
- 11.4.2.3. Geographical Share
- 11.4.2.4. Business Segment Share
- 11.4.2.5. Recent Developments
- 11.5. 8x8, Inc.
- 11.5.1. Overview
- 11.5.1.1. Key Management
- 11.5.1.2. Headquarters
- 11.5.1.3. Offerings/Business Segments
- 11.5.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.5.2.1. Employee Size
- 11.5.2.2. Past and Current Revenue
- 11.5.2.3. Geographical Share
- 11.5.2.4. Business Segment Share
- 11.5.2.5. Recent Developments
- 11.6. RingCentral, Inc.
- 11.6.1. Overview
- 11.6.1.1. Key Management
- 11.6.1.2. Headquarters
- 11.6.1.3. Offerings/Business Segments
- 11.6.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.6.2.1. Employee Size
- 11.6.2.2. Past and Current Revenue
- 11.6.2.3. Geographical Share
- 11.6.2.4. Business Segment Share
- 11.6.2.5. Recent Developments
- 11.7. Verizon Communication, Inc.
- 11.7.1. Overview
- 11.7.1.1. Key Management
- 11.7.1.2. Headquarters
- 11.7.1.3. Offerings/Business Segments
- 11.7.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.7.2.1. Employee Size
- 11.7.2.2. Past and Current Revenue
- 11.7.2.3. Geographical Share
- 11.7.2.4. Business Segment Share
- 11.7.2.5. Recent Developments
- 11.8. Avaya, Inc.
- 11.8.1. Overview
- 11.8.1.1. Key Management
- 11.8.1.2. Headquarters
- 11.8.1.3. Offerings/Business Segments
- 11.8.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.8.2.1. Employee Size
- 11.8.2.2. Past and Current Revenue
- 11.8.2.3. Geographical Share
- 11.8.2.4. Business Segment Share
- 11.8.2.5. Recent Developments
- 11.9. Vonage Holdings Corp.
- 11.9.1. Overview
- 11.9.1.1. Key Management
- 11.9.1.2. Headquarters
- 11.9.1.3. Offerings/Business Segments
- 11.9.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.9.2.1. Employee Size
- 11.9.2.2. Past and Current Revenue
- 11.9.2.3. Geographical Share
- 11.9.2.4. Business Segment Share
- 11.9.2.5. Recent Developments
- 11.10. Google LL
- 11.10.1. Overview
- 11.10.1.1. Key Management
- 11.10.1.2. Headquarters
- 11.10.1.3. Offerings/Business Segments
- 11.10.2. Key Details (Key details are consolidated data and not product/service specific)
- 11.10.2.1. Employee Size
- 11.10.2.2. Past and Current Revenue
- 11.10.2.3. Geographical Share
- 11.10.2.4. Business Segment Share
- 11.10.2.5. Recent Developments
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