Kiosks Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
Growth Factors of Kiosks Market
The kiosks market size was valued at USD 20.29 billion in 2020, and the market is now projected to grow from USD 22.69 billion in 2021 to USD 51.05 billion by 2028, exhibiting a CAGR of 12.3% during the forecast period of 2021-2028.
The outbreak of the coronavirus has gravely affected the western countries affecting retail business, global tourism, and manufacturing sectors due to lack of workforce. These disturbances aggravate as the recovery durations lengthen, especially in large markets such as India, China, or Germany. In the long run though, the related industries are expected to recover, generating major demands for the equipment in the future years to come.
Annually vendors expected to keep communicating machines that offer internet shopping and advertise goods not available retail stores. This technology improves the buying experiences since it provides an appealing method of demonstrating products and selling them without the need to stock. For instance, in the year, Decathlon recently launched its high-tech store in Emeryville, California that allows customers to bypass checkouts lines directly getting in touch with the store associates. By using RFID, QR codes, smartphone transactions, shopping carts, watches, and gift cards, customers can pay using mobile devices at any point of interest in the store and classic methods.
It is becoming apparent that the kiosk market is in a space of growth thanks to emerging trends such as reliance on cloud computing for contactless payments and Near Field Communication (NFC) devices. These are single-modal usability kiosks which employ robotic analytics that require data storage formats, best served by cloud and AI technologies within safe, affordable spaces. Today there is a trend of integrating Cloud/Kiosk together where analytical programming is done very quickly through Analytics as a Service (AaS) without using any external storage. Due to this, these advancements are expected to significantly expand the market’s horizons.
Comprehensive Analysis of Kiosks Market
The kiosks market growth is also increasing exponentially because of the segmentation of its market. This market expansion rightly provides a thorough market breakdown near to the industry considering the leading supply and demand forces. These segmentations are methodically segregated by type analysis, and by industry analysis. By type analysis incudes retail, financial, QSR, tickets & billing, information, self-service kiosk, and others (photo, etc.). By industry analysis incudes retail, BFSI, hospitality, entertainment & gaming, airports & hotels, IT/ telecommunication, and others.
The Asia Pacific region lead the kiosks market share by benefitting a market size of USD 5.53 billion in 2020 due to increasing adoption of these in the banking and financial sector.
Top players in the market have their responsibility of machinery and equipment industrial prospectus growth of the retailing industry and the markets. These players include, ZIVELO, Meridian Kiosks, KIOSK Information Systems, SITA, NCR Corporation, Diebold Nixdorf, Inc., Advantech Co., Ltd., Embross, Glory Global Solutions (International) Limited, iQmetrix, REDYREF, DynaTouch, Peerless-AV, CSA Service Solutions, H32 Design and Development llc these market players provide a level-playing competitive landscape.
In April 2021, Irish startup Sensi launched an AI-based kiosk that rewards customers for recycling paper cups, aluminum cans, plastic bottles, and other common items.
Segmentation Table
ATTRIBUTE
DETAILS
Study Period
2017 - 2028
Base Year
2020
Forecast Period
2021-2028
Historical Period
2017-2019
Unit
Value (USD Billion)
Segmentation
Type, Industry, Region
By Type
Retail
Financial
QSR
Tickets & Billing
Information
Self Service
Others (Photo, etc.)
By Industry
Retail
BFSI
Hospitality
Entertainment & Gaming
Airports & Hotels
IT/ Telecommunication
Others (Luxury, etc.)
By Region
North America (By Type, Industry, and Country)
- The US (By Industry)
- Canada (By Industry)
- The U.K (By Industry)
- The Germany (By Industry)
- The France (By Industry)
- The Italy (By Industry)
- The Spain (By Industry)
- The Scandinavia (By Industry)
- Rest of Europe
- China (By Industry)
- Japan (By Industry)
- India (By Industry)
- Australia (By Industry)
- Southeast Asia (By Industry)
- Rest of Asia Pacific
- GCC (By Industry)
- South Africa (By Industry)
- Rest of Middle East & Africa (By Industry)
- Brazil (By Industry)
- Mexico (By Industry)
- Rest of Latin America
- 1. Introduction
- 1.1. Definition, By Segment
- 1.2. Research Approach
- 1.3. Sources
- 2. Executive Summary
- 3. Market Dynamics
- 3.1. Macro and Micro Economic Indicators
- 3.2. Drivers, Restraints, Opportunities and Trends
- 3.3. Impact of COVID-19
- 3.3.1. Short-term Impact
- 3.3.2. Long-term Impact
- 4. Competition Landscape
- 4.1. Business Strategies Adopted by Key Players
- 4.2. Consolidated SWOT Analysis of Key Players
- 4.3. Porter’s Five Forces Analysis
- 4.4. Global Kiosk Market Share Analysis and Matrix, 2020
- 5. Key Market Insights and Strategic Recommendations
- 6. Profiles of Key Players (Would be provided for 10 players only)
- 6.1. Overview
- 6.1.1. Key Management
- 6.1.2. Headquarters etc.
- 6.2. Offerings/Business Segments
- 6.3. Key Details (Key details are subjected to data availability in public domain and/or on paid databases)
- 6.3.1. Employee Size
- 6.3.2. Key Financials
- 6.3.2.1. Past and Current Revenue
- 6.3.2.2. Geographical Share
- 6.3.2.3. Business Segment Share
- 6.4. Recent Developments
- 7. Primary Interview Responses
- 8. Annexure / Appendix
- 8.1. Global Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.1.1. By Type (Value)
- 8.1.1.1. Retail Kiosk
- 8.1.1.2. Financial Kiosk
- 8.1.1.3. QSR Kiosk
- 8.1.1.4. Tickets & Billing Kiosk
- 8.1.1.5. Information Kiosk
- 8.1.1.6. Self Service Kiosk
- 8.1.1.7. Others (Photo Kiosk, etc.)
- 8.1.2. By Industry (Value)
- 8.1.2.1. Retail
- 8.1.2.2. BFSI
- 8.1.2.3. Hospitality
- 8.1.2.4. Entertainment & Gaming
- 8.1.2.5. Airports & Hotels
- 8.1.2.6. IT/ Telecommunication
- 8.1.2.7. Others (Luxury, etc.)
- 8.1.3. By Region (Value)
- 8.1.3.1. North America
- 8.1.3.2. Latin America
- 8.1.3.3. Europe
- 8.1.3.4. Middle East & Africa
- 8.1.3.5. Asia Pacific
- 8.2. North America Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.2.1. By Type (Value)
- 8.2.1.1. Retail Kiosk
- 8.2.1.2. Financial Kiosk
- 8.2.1.3. QSR Kiosk
- 8.2.1.4. Tickets & Billing Kiosk
- 8.2.1.5. Information Kiosk
- 8.2.1.6. Self Service Kiosk
- 8.2.1.7. Others (Photo Kiosk, etc.)
- 8.2.2. By Industry (Value)
- 8.2.2.1. Retail
- 8.2.2.2. BFSI
- 8.2.2.3. Hospitality
- 8.2.2.4. Entertainment & Gaming
- 8.2.2.5. Airports & Hotels
- 8.2.2.6. IT/ Telecommunication
- 8.2.2.7. Others (Luxury, etc.)
- 8.2.3. By Country (Value)
- 8.2.3.1. U.S.
- 8.2.3.1.1. By Industry (Value)
- 8.2.3.1.1.1. Retail
- 8.2.3.1.1.2. BFSI
- 8.2.3.1.1.3. Hospitality
- 8.2.3.1.1.4. Entertainment & Gaming
- 8.2.3.1.1.5. Airports & Hotels
- 8.2.3.1.1.6. IT/ Telecommunication
- 8.2.3.1.1.7. Others (Luxury, etc.)
- 8.2.3.2. Canada
- 8.2.3.2.1. By Industry (Value)
- 8.2.3.2.1.1. Retail
- 8.2.3.2.1.2. BFSI
- 8.2.3.2.1.3. Hospitality
- 8.2.3.2.1.4. Entertainment & Gaming
- 8.2.3.2.1.5. Airports & Hotels
- 8.2.3.2.1.6. IT/ Telecommunication
- 8.2.3.2.1.7. Others (Luxury, etc.)
- 8.3. Europe Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.3.1. By Type (Value)
- 8.3.1.1. Retail Kiosk
- 8.3.1.2. Financial Kiosk
- 8.3.1.3. QSR Kiosk
- 8.3.1.4. Tickets & Billing Kiosk
- 8.3.1.5. Information Kiosk
- 8.3.1.6. Self Service Kiosk
- 8.3.1.7. Others (Photo Kiosk, etc.)
- 8.3.2. By Industry (Value)
- 8.3.2.1. Retail
- 8.3.2.2. BFSI
- 8.3.2.3. Hospitality
- 8.3.2.4. Entertainment & Gaming
- 8.3.2.5. Airports & Hotels
- 8.3.2.6. IT/ Telecommunication
- 8.3.2.7. Others (Luxury, etc.)
- 8.3.3. By Country (Value)
- 8.3.3.1. U.K.
- 8.3.3.1.1. By Industry (Value)
- 8.3.3.1.1.1. Retail
- 8.3.3.1.1.2. BFSI
- 8.3.3.1.1.3. Hospitality
- 8.3.3.1.1.4. Entertainment & Gaming
- 8.3.3.1.1.5. Airports & Hotels
- 8.3.3.1.1.6. IT/ Telecommunication
- 8.3.3.1.1.7. Others (Luxury, etc.)
- 8.3.3.2. Germany
- 8.3.3.2.1. By Industry (Value)
- 8.3.3.2.1.1. Retail
- 8.3.3.2.1.2. BFSI
- 8.3.3.2.1.3. Hospitality
- 8.3.3.2.1.4. Entertainment & Gaming
- 8.3.3.2.1.5. Airports & Hotels
- 8.3.3.2.1.6. IT/ Telecommunication
- 8.3.3.2.1.7. Others (Luxury, etc.)
- 8.3.3.3. France
- 8.3.3.3.1. By Industry (Value)
- 8.3.3.3.1.1. Retail
- 8.3.3.3.1.2. BFSI
- 8.3.3.3.1.3. Hospitality
- 8.3.3.3.1.4. Entertainment & Gaming
- 8.3.3.3.1.5. Airports & Hotels
- 8.3.3.3.1.6. IT/ Telecommunication
- 8.3.3.3.1.7. Others (Luxury, etc.)
- 8.3.3.4. Italy
- 8.3.3.4.1. By Industry (Value)
- 8.3.3.4.1.1. Retail
- 8.3.3.4.1.2. BFSI
- 8.3.3.4.1.3. Hospitality
- 8.3.3.4.1.4. Entertainment & Gaming
- 8.3.3.4.1.5. Airports & Hotels
- 8.3.3.4.1.6. IT/ Telecommunication
- 8.3.3.4.1.7. Others (Luxury, etc.)
- 8.3.3.5. Spain
- 8.3.3.5.1. By Industry (Value)
- 8.3.3.5.1.1. Retail
- 8.3.3.5.1.2. BFSI
- 8.3.3.5.1.3. Hospitality
- 8.3.3.5.1.4. Entertainment & Gaming
- 8.3.3.5.1.5. Airports & Hotels
- 8.3.3.5.1.6. IT/ Telecommunication
- 8.3.3.5.1.7. Others (Luxury, etc.)
- 8.3.3.6. Scandinavia
- 8.3.3.6.1. By Industry (Value)
- 8.3.3.6.1.1. Retail
- 8.3.3.6.1.2. BFSI
- 8.3.3.6.1.3. Hospitality
- 8.3.3.6.1.4. Entertainment & Gaming
- 8.3.3.6.1.5. Airports & Hotels
- 8.3.3.6.1.6. IT/ Telecommunication
- 8.3.3.6.1.7. Others (Luxury, etc.)
- 8.3.3.7. Rest of Europe
- 8.4. Asia Pacific Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.4.1. By Type (Value)
- 8.4.1.1. Retail Kiosk
- 8.4.1.2. Financial Kiosk
- 8.4.1.3. QSR Kiosk
- 8.4.1.4. Tickets & Billing Kiosk
- 8.4.1.5. Information Kiosk
- 8.4.1.6. Self Service Kiosk
- 8.4.1.7. Others (Photo Kiosk, etc.)
- 8.4.2. By Industry (Value)
- 8.4.2.1. Retail
- 8.4.2.2. BFSI
- 8.4.2.3. Hospitality
- 8.4.2.4. Entertainment & Gaming
- 8.4.2.5. Airports & Hotels
- 8.4.2.6. IT/ Telecommunication
- 8.4.2.7. Others (Luxury, etc.)
- 8.4.3. By Country (Value)
- 8.4.3.1. China
- 8.4.3.1.1. By Industry (Value)
- 8.4.3.1.1.1. Retail
- 8.4.3.1.1.2. BFSI
- 8.4.3.1.1.3. Hospitality
- 8.4.3.1.1.4. Entertainment & Gaming
- 8.4.3.1.1.5. Airports & Hotels
- 8.4.3.1.1.6. IT/ Telecommunication
- 8.4.3.1.1.7. Others (Luxury, etc.)
- 8.4.3.2. Japan
- 8.4.3.2.1. By Industry (Value)
- 8.4.3.2.1.1. Retail
- 8.4.3.2.1.2. BFSI
- 8.4.3.2.1.3. Hospitality
- 8.4.3.2.1.4. Entertainment & Gaming
- 8.4.3.2.1.5. Airports & Hotels
- 8.4.3.2.1.6. IT/ Telecommunication
- 8.4.3.2.1.7. Others (Luxury, etc.)
- 8.4.3.3. India
- 8.4.3.3.1. By Industry (Value)
- 8.4.3.3.1.1. Retail
- 8.4.3.3.1.2. BFSI
- 8.4.3.3.1.3. Hospitality
- 8.4.3.3.1.4. Entertainment & Gaming
- 8.4.3.3.1.5. Airports & Hotels
- 8.4.3.3.1.6. IT/ Telecommunication
- 8.4.3.3.1.7. Others (Luxury, etc.)
- 8.4.3.4. Australia
- 8.4.3.4.1. By Industry (Value)
- 8.4.3.4.1.1. Retail
- 8.4.3.4.1.2. BFSI
- 8.4.3.4.1.3. Hospitality
- 8.4.3.4.1.4. Entertainment & Gaming
- 8.4.3.4.1.5. Airports & Hotels
- 8.4.3.4.1.6. IT/ Telecommunication
- 8.4.3.4.1.7. Others (Luxury, etc.)
- 8.4.3.5. Southeast Asia
- 8.4.3.5.1. By Industry (Value)
- 8.4.3.5.1.1. Retail
- 8.4.3.5.1.2. BFSI
- 8.4.3.5.1.3. Hospitality
- 8.4.3.5.1.4. Entertainment & Gaming
- 8.4.3.5.1.5. Airports & Hotels
- 8.4.3.5.1.6. IT/ Telecommunication
- 8.4.3.5.1.7. Others (Luxury, etc.)
- 8.4.3.6. Rest of Asia Pacific
- 8.5. Middle East & Africa Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.5.1. By Type (Value)
- 8.5.1.1. Retail Kiosk
- 8.5.1.2. Financial Kiosk
- 8.5.1.3. QSR Kiosk
- 8.5.1.4. Tickets & Billing Kiosk
- 8.5.1.5. Information Kiosk
- 8.5.1.6. Self Service Kiosk
- 8.5.1.7. Others (Photo Kiosk, etc.)
- 8.5.2. By Industry (Value)
- 8.5.2.1. Retail
- 8.5.2.2. BFSI
- 8.5.2.3. Hospitality
- 8.5.2.4. Entertainment & Gaming
- 8.5.2.5. Airports & Hotels
- 8.5.2.6. IT/ Telecommunication
- 8.5.2.7. Others (Luxury, etc.)
- 8.5.3. By Country (Value)
- 8.5.3.1. GCC
- 8.5.3.1.1. By Industry (Value)
- 8.5.3.1.1.1. Retail
- 8.5.3.1.1.2. BFSI
- 8.5.3.1.1.3. Hospitality
- 8.5.3.1.1.4. Entertainment & Gaming
- 8.5.3.1.1.5. Airports & Hotels
- 8.5.3.1.1.6. IT/ Telecommunication
- 8.5.3.1.1.7. Others (Luxury, etc.)
- 8.5.3.2. South Africa
- 8.5.3.2.1. By Industry (Value)
- 8.5.3.2.1.1. Retail
- 8.5.3.2.1.2. BFSI
- 8.5.3.2.1.3. Hospitality
- 8.5.3.2.1.4. Entertainment & Gaming
- 8.5.3.2.1.5. Airports & Hotels
- 8.5.3.2.1.6. IT/ Telecommunication
- 8.5.3.2.1.7. Others (Luxury, etc.)
- 8.5.3.3. Rest of Middle East & Africa
- 8.6. Latin America Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2017-2028
- 8.6.1. By Type (Value)
- 8.6.1.1. Retail Kiosk
- 8.6.1.2. Financial Kiosk
- 8.6.1.3. QSR Kiosk
- 8.6.1.4. Tickets & Billing Kiosk
- 8.6.1.5. Information Kiosk
- 8.6.1.6. Self Service Kiosk
- 8.6.1.7. Others (Photo Kiosk, etc.)
- 8.6.2. By Industry (Value)
- 8.6.2.1. Retail
- 8.6.2.2. BFSI
- 8.6.2.3. Hospitality
- 8.6.2.4. Entertainment & Gaming
- 8.6.2.5. Airports & Hotels
- 8.6.2.6. IT/ Telecommunication
- 8.6.2.7. Others (Luxury, etc.)
- 8.6.3. By Country (Value)
- 8.6.3.1. Brazil
- 8.6.3.1.1. By Industry (Value)
- 8.6.3.1.1.1. Retail
- 8.6.3.1.1.2. BFSI
- 8.6.3.1.1.3. Hospitality
- 8.6.3.1.1.4. Entertainment & Gaming
- 8.6.3.1.1.5. Airports & Hotels
- 8.6.3.1.1.6. IT/ Telecommunication
- 8.6.3.1.1.7. Others (Luxury, etc.)
- 8.6.3.2. Mexico
- 8.6.3.2.1. By Industry (Value)
- 8.6.3.2.1.1. Retail
- 8.6.3.2.1.2. BFSI
- 8.6.3.2.1.3. Hospitality
- 8.6.3.2.1.4. Entertainment & Gaming
- 8.6.3.2.1.5. Airports & Hotels
- 8.6.3.2.1.6. IT/ Telecommunication
- 8.6.3.2.1.7. Others (Luxury, etc.)
- 8.6.3.3. Rest of Latin America
- 9. List of some of the companies (to name a few and not limited to) considered in the scope for understanding the market ecosystem/value chain.
- 10. (Note that the purpose of the below list is to highlight the exhaustiveness of coverage. This does not necessarily mean that all the below companies would be profile in the scope. However, at the same, we are open to profile additional company(s) on specific request)
- 11. ZIVELO
- 12. Meridian Kiosk
- 13. KIOSK Information Systems
- 14. Olea Kiosk Inc.
- 15. SITA
- 16. NCR Corporation
- 17. Diebold Nixdorf, Inc.
- 18. Advantech Co., Ltd.
- 19. Embross
- 20. Glory Global Solutions (International) Limited
- 21. iQmetrix
- 22. REDYREF
- 23. DynaTouch
- 24. Peerless-AV
- 25. CSA Service Solutions
- 26. H32 Design and Development llc
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