Interactive kiosk Market Size, Share, Growth and Global Industry Analysis By Type & Application, Regional Insights and Forecast to 2024-2032
Growth Factors of Interactive Kiosk Market
The Interactive kiosk market size was valued at USD 16.10 billion in 2019. The market is projected to grow from USD 55.74 billion in 2032, exhibiting a CAGR of 9.3% during the forecast period of 2020-2027.
The COVID-19 pandemic had a considerable terrible effect on the interactive kiosk market due to decreased client interplay and stringent hygiene concerns. Lockdowns, social distancing measures, and worry of virus transmission confined using contact-primarily based kiosks in public spaces like retail shops, airports, and eating places. Many agencies postponed kiosk installations as priorities shifted to safety measures and operational value-slicing. Supply chain disruptions and manufacturing halts similarly not on time kiosk manufacturing and deployment. Additionally, decreased foot visitors in business regions reduced kiosk utilization, hampering revenue. However, the marketplace is getting better with the adoption of contactless and touchless technology publish-pandemic.
A primary fashion within the interactive kiosk marketplace is the fast adoption of contactless and touchless technologies. Driven with the aid of publish-pandemic hygiene worries and the call for seamless consumer experiences, businesses are integrating advanced solutions like gesture popularity, voice control, and QR code scanning. These technologies decrease bodily touch, enhancing safety and customer self-belief. Additionally, kiosks geared up with AI and IoT skills are permitting customized, data-driven interactions in sectors like retail, healthcare, and hospitality. The developing use of mobile price systems and NFC era in kiosks in addition streamlines transactions, positioning touchless answers as a key driver of innovation inside the marketplace.
A key riding thing for the interactive kiosk market is the increasing call for self-service solutions across industries. Businesses are adopting kiosks to beautify purchaser revel in, improve operational efficiency, and decrease exertions prices. Interactive kiosks permit brief, person-pleasant offerings consisting of self-checkout, ticketing, information access, and payment processing, reducing wait instances and boosting patron pride. Industries like retail, healthcare, transportation, and hospitality are witnessing extensive increase in kiosk adoption to fulfill evolving customer options for comfort and contactless interactions. Technological improvements, together with touchless interfaces, AI integration, and steady payment structures, further drive the call for interactive kiosks globally.
Comprehensive Analysis of Interactive kiosk market
The Interactive kiosk market growth is rising at an exponential rate due to its marketplace segmentation. This market expansion correctly affords a detailed local assessments thinking about the dominant supply and call for forces that effect the enterprise. These segmentations are methodically segregated by type include public information kiosks, financial service kiosks, ticketing kiosks, hospital registration kiosks, check-in kiosks, and other, by industry include retail, bfsi, healthcare, hospitality, airports, it/telecommunication, and others.
The North America location lead the Interactive kiosk market share percentage via benefitting a marketplace size of USD 4.95 billion due to significant investments in digital signage by local players are anticipated to create innovative kiosks with various options and features based on the prevalent market trends.
The top players in the market play a crucial role in the industry assuring market growth and setting market standards. These players include, Diebold Nixdorf, Inc., Advantech Co., Ltd., Embross, Glory Global Solutions, iQmetrix, REDYREF.
July 2021: US-based totally kiosk producer imageHOLDERS unveiled new touchless kiosks to provide steady, touch-unfastened operations within the submit-pandemic technology. These kiosks respond handy and finger actions in front of the screen. Developed in collaboration with Ultraleap, imageHOLDERS integrates Ultraleap's camera module and software, allowing gesture-based totally interplay and enhancing protection and consumer enjoy in numerous industries.
Segmentation Table
ATTRIBUTE DETAILS
Study Period 2016-2027
Base Year 2019
Forecast Period 2020-2027
Historical Period 2016-2018
Unit Value (USD billion)
Segmentation Type, Industry, Geography
By Type
Public Information Kiosks
Financial Service Kiosks
Ticketing Kiosks
Hospital Registration Kiosks
Check-in Kiosks
Others (Photo Kiosks, etc.)
By Industry
Retail
BFSI
Healthcare
Hospitality
Airports
IT/Telecommunication
Others (Entertainment, etc.)
By Geography
North America (By Type; By Industry, and By Country)
The U.S. (By Industry)
Canada (By Industry)
South America (By Type; By Industry, and By Country)
Brazil (By Industry)
Mexico (By Industry)
Rest of South America
Europe (By Type; By Industry, and By Country)
Germany (By Industry)
United Kingdom (By Industry)
France (By Industry)
Italy (By Industry)
Spain (By Industry)
Scandinavia (By Industry)
Rest of Europe
The Middle East & Africa (By Type; By Industry, and By Country)
GCC (By Industry)
South Africa (By Industry)
Rest of the Middle East & Africa
Asia Pacific (By Type; By Industry, and By Country)
China (By Industry)
Japan (By Industry)
India (By Industry)
Australia (By Industry)
Southeast Asia (By Industry)
Rest of Asia Pacific
- 1. Introduction
- 1.1. Definition, By Segment
- 1.2. Research Approach
- 1.3. Sources
- 2. Executive Summary
- 3. Market Dynamics
- 3.1. Macro and Micro Economic Indicators
- 3.2. Drivers, Restraints, Opportunities and Trends
- 3.3. Impact of COVID-19
- 3.3.1. Short-term Impact
- 3.3.2. Long-term Impact
- 4. Competition Landscape
- 4.1. Business Strategies Adopted by Key Players
- 4.2. Consolidated SWOT Analysis of Key Players
- 4.3. Porter’s Five Force Analysis
- 4.4. Global Market Share Analysis and Matrix, 2019
- 5. Key Market Insights and Strategic Recommendations
- 6. Profiles of Key Players (Would be provided for 10 players only)
- 6.1. Overview
- 6.1.1. Key Management
- 6.1.2. Headquarters etc.
- 6.2. Offerings/Business Segments
- 6.3. Key Details (Key details are subjected to data availability in public domain and/or on paid databases)
- 6.3.1. Employee Size
- 6.3.2. Key Financials
- 6.3.2.1. Past and Current Revenue
- 6.3.2.2. Gross Margin
- 6.3.2.3. Geographical Share
- 6.3.2.4. Business Segment Share
- 6.4. Recent Developments
- 7. Annexure / Appendix
- 8.
- 8.1. Global Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.1.1. By Type (Value)
- 8.1.1.1. Public Information Kiosks
- 8.1.1.2. Financial Service Kiosks
- 8.1.1.3. Ticketing Kiosks
- 8.1.1.4. Hospital Registration Kiosks
- 8.1.1.5. Check-in Kiosks
- 8.1.1.6. Others (Photo Kiosks, etc.)
- 8.1.2. By Industry (Value)
- 8.1.2.1. Retail
- 8.1.2.2. BFSI
- 8.1.2.3. Healthcare
- 8.1.2.4. Hospitality
- 8.1.2.5. Airports
- 8.1.2.6. IT/Telecommunication
- 8.1.2.7. Others (Entertainment, etc.)
- 8.1.3. By Region (Value)
- 8.1.3.1. North America
- 8.1.3.2. South America
- 8.1.3.3. Europe
- 8.1.3.4. Middle East & Africa
- 8.1.3.5. Asia Pacific
- 8.2. North America Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.2.1. By Type (Value)
- 8.2.1.1. Public Information Kiosks
- 8.2.1.2. Financial Service Kiosks
- 8.2.1.3. Ticketing Kiosks
- 8.2.1.4. Hospital Registration Kiosks
- 8.2.1.5. Check-in Kiosks
- 8.2.1.6. Others (Photo Kiosks, etc.)
- 8.2.2. By Industry (Value)
- 8.2.2.1. Retail
- 8.2.2.2. BFSI
- 8.2.2.3. Healthcare
- 8.2.2.4. Hospitality
- 8.2.2.5. Airports
- 8.2.2.6. IT/Telecommunication
- 8.2.2.7. Others (Entertainment, etc.)
- 8.2.3. By Country (Value)
- 8.2.3.1. U.S.
- 8.2.3.1.1. By Industry (Value)
- 8.2.3.1.1.1. Retail
- 8.2.3.1.1.2. BFSI
- 8.2.3.1.1.3. Healthcare
- 8.2.3.1.1.4. Hospitality
- 8.2.3.1.1.5. Airports
- 8.2.3.1.1.6. IT/Telecommunication
- 8.2.3.1.1.7. Others (Entertainment, etc.)
- 8.2.3.2. Canada
- 8.2.3.2.1. By Industry (Value)
- 8.2.3.2.1.1. Retail
- 8.2.3.2.1.2. BFSI
- 8.2.3.2.1.3. Healthcare
- 8.2.3.2.1.4. Hospitality
- 8.2.3.2.1.5. Airports
- 8.2.3.2.1.6. IT/Telecommunication
- 8.2.3.2.1.7. Others (Entertainment, etc.)
- 8.3. Europe Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.3.1. By Type (Value)
- 8.3.1.1. Public Information Kiosks
- 8.3.1.2. Financial Service Kiosks
- 8.3.1.3. Ticketing Kiosks
- 8.3.1.4. Hospital Registration Kiosks
- 8.3.1.5. Check-in Kiosks
- 8.3.1.6. Others (Photo Kiosks, etc.)
- 8.3.2. By Industry (Value)
- 8.3.2.1. Retail
- 8.3.2.2. BFSI
- 8.3.2.3. Healthcare
- 8.3.2.4. Hospitality
- 8.3.2.5. Airports
- 8.3.2.6. IT/Telecommunication
- 8.3.2.7. Others (Entertainment, etc.)
- 8.3.3. By Country (Value)
- 8.3.3.1. UK
- 8.3.3.1.1. By Industry (Value)
- 8.3.3.1.1.1. Retail
- 8.3.3.1.1.2. BFSI
- 8.3.3.1.1.3. Healthcare
- 8.3.3.1.1.4. Hospitality
- 8.3.3.1.1.5. Airports
- 8.3.3.1.1.6. IT/Telecommunication
- 8.3.3.1.1.7. Others (Entertainment, etc.)
- 8.3.3.2. Germany
- 8.3.3.2.1. By Industry (Value)
- 8.3.3.2.1.1. Retail
- 8.3.3.2.1.2. BFSI
- 8.3.3.2.1.3. Healthcare
- 8.3.3.2.1.4. Hospitality
- 8.3.3.2.1.5. Airports
- 8.3.3.2.1.6. IT/Telecommunication
- 8.3.3.2.1.7. Others (Entertainment, etc.)
- 8.3.3.3. Italy
- 8.3.3.3.1. By Industry (Value)
- 8.3.3.3.1.1. Retail
- 8.3.3.3.1.2. BFSI
- 8.3.3.3.1.3. Healthcare
- 8.3.3.3.1.4. Hospitality
- 8.3.3.3.1.5. Airports
- 8.3.3.3.1.6. IT/Telecommunication
- 8.3.3.3.1.7. Others (Entertainment, etc.)
- 8.3.3.4. France
- 8.3.3.4.1. By Industry (Value)
- 8.3.3.4.1.1. Retail
- 8.3.3.4.1.2. BFSI
- 8.3.3.4.1.3. Healthcare
- 8.3.3.4.1.4. Hospitality
- 8.3.3.4.1.5. Airports
- 8.3.3.4.1.6. IT/Telecommunication
- 8.3.3.4.1.7. Others (Entertainment, etc.)
- 8.3.3.5. Spain
- 8.3.3.5.1. By Industry (Value)
- 8.3.3.5.1.1. Retail
- 8.3.3.5.1.2. BFSI
- 8.3.3.5.1.3. Healthcare
- 8.3.3.5.1.4. Hospitality
- 8.3.3.5.1.5. Airports
- 8.3.3.5.1.6. IT/Telecommunication
- 8.3.3.5.1.7. Others (Entertainment, etc.)
- 8.3.3.6. Scandinavia
- 8.3.3.6.1. By Industry (Value)
- 8.3.3.6.1.1. Retail
- 8.3.3.6.1.2. BFSI
- 8.3.3.6.1.3. Healthcare
- 8.3.3.6.1.4. Hospitality
- 8.3.3.6.1.5. Airports
- 8.3.3.6.1.6. IT/Telecommunication
- 8.3.3.6.1.7. Others (Entertainment, etc.)
- 8.3.3.7. Rest of Europe
- 8.4. Asia Pacific Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.4.1. By Type (Value)
- 8.4.1.1. Public Information Kiosks
- 8.4.1.2. Financial Service Kiosks
- 8.4.1.3. Ticketing Kiosks
- 8.4.1.4. Hospital Registration Kiosks
- 8.4.1.5. Check-in Kiosks
- 8.4.1.6. Others (Photo Kiosks, etc.)
- 8.4.2. By Industry (Value)
- 8.4.2.1. Retail
- 8.4.2.2. BFSI
- 8.4.2.3. Healthcare
- 8.4.2.4. Hospitality
- 8.4.2.5. Airports
- 8.4.2.6. IT/Telecommunication
- 8.4.2.7. Others (Entertainment, etc.)
- 8.4.3. By Country (Value)
- 8.4.3.1. China
- 8.4.3.1.1. By Industry (Value)
- 8.4.3.1.1.1. Retail
- 8.4.3.1.1.2. BFSI
- 8.4.3.1.1.3. Healthcare
- 8.4.3.1.1.4. Hospitality
- 8.4.3.1.1.5. Airports
- 8.4.3.1.1.6. IT/Telecommunication
- 8.4.3.1.1.7. Others (Entertainment, etc.)
- 8.4.3.2. Japan
- 8.4.3.2.1. By Industry (Value)
- 8.4.3.2.1.1. Retail
- 8.4.3.2.1.2. BFSI
- 8.4.3.2.1.3. Healthcare
- 8.4.3.2.1.4. Hospitality
- 8.4.3.2.1.5. Airports
- 8.4.3.2.1.6. IT/Telecommunication
- 8.4.3.2.1.7. Others (Entertainment, etc.)
- 8.4.3.3. India
- 8.4.3.3.1. By Industry (Value)
- 8.4.3.3.1.1. Retail
- 8.4.3.3.1.2. BFSI
- 8.4.3.3.1.3. Healthcare
- 8.4.3.3.1.4. Hospitality
- 8.4.3.3.1.5. Airports
- 8.4.3.3.1.6. IT/Telecommunication
- 8.4.3.3.1.7. Others (Entertainment, etc.)
- 8.4.3.4. Australia
- 8.4.3.4.1. By Industry (Value)
- 8.4.3.4.1.1. Retail
- 8.4.3.4.1.2. BFSI
- 8.4.3.4.1.3. Healthcare
- 8.4.3.4.1.4. Hospitality
- 8.4.3.4.1.5. Airports
- 8.4.3.4.1.6. IT/Telecommunication
- 8.4.3.4.1.7. Others (Entertainment, etc.)
- 8.4.3.5. Southeast Asia
- 8.4.3.5.1. By Industry (Value)
- 8.4.3.5.1.1. Retail
- 8.4.3.5.1.2. BFSI
- 8.4.3.5.1.3. Healthcare
- 8.4.3.5.1.4. Hospitality
- 8.4.3.5.1.5. Airports
- 8.4.3.5.1.6. IT/Telecommunication
- 8.4.3.5.1.7. Others (Entertainment, etc.)
- 8.4.3.6. Rest of Asia Pacific
- 8.5. Middle East & Africa Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.5.1. By Type (Value)
- 8.5.1.1. Public Information Kiosks
- 8.5.1.2. Financial Service Kiosks
- 8.5.1.3. Ticketing Kiosks
- 8.5.1.4. Hospital Registration Kiosks
- 8.5.1.5. Check-in Kiosks
- 8.5.1.6. Others (Photo Kiosks, etc.)
- 8.5.2. By Industry (Value)
- 8.5.2.1. Retail
- 8.5.2.2. BFSI
- 8.5.2.3. Healthcare
- 8.5.2.4. Hospitality
- 8.5.2.5. Airports
- 8.5.2.6. IT/Telecommunication
- 8.5.2.7. Others (Entertainment, etc.)
- 8.5.3. By Country (Value)
- 8.5.3.1. South Africa
- 8.5.3.1.1. By Industry (Value)
- 8.5.3.1.1.1. Retail
- 8.5.3.1.1.2. BFSI
- 8.5.3.1.1.3. Healthcare
- 8.5.3.1.1.4. Hospitality
- 8.5.3.1.1.5. Airports
- 8.5.3.1.1.6. IT/Telecommunication
- 8.5.3.1.1.7. Others (Entertainment, etc.)
- 8.5.3.2. GCC
- 8.5.3.2.1. By Industry (Value)
- 8.5.3.2.1.1. Retail
- 8.5.3.2.1.2. BFSI
- 8.5.3.2.1.3. Healthcare
- 8.5.3.2.1.4. Hospitality
- 8.5.3.2.1.5. Airports
- 8.5.3.2.1.6. IT/Telecommunication
- 8.5.3.2.1.7. Others (Entertainment, etc.)
- 8.5.3.3. Rest of Middle East & Africa
- 8.6. South America Interactive Kiosk Market Size Estimates and Forecasts (Quantitative Data), By Segments, 2016-2027
- 8.6.1. By Type (Value)
- 8.6.1.1. Public Information Kiosks
- 8.6.1.2. Financial Service Kiosks
- 8.6.1.3. Ticketing Kiosks
- 8.6.1.4. Hospital Registration Kiosks
- 8.6.1.5. Check-in Kiosks
- 8.6.1.6. Others (Photo Kiosks, etc.)
- 8.6.2. By Industry (Value)
- 8.6.2.1. Retail
- 8.6.2.2. BFSI
- 8.6.2.3. Healthcare
- 8.6.2.4. Hospitality
- 8.6.2.5. Airports
- 8.6.2.6. IT/Telecommunication
- 8.6.2.7. Others (Entertainment, etc.)
- 8.6.3. By Country (Value)
- 8.6.3.1. Brazil
- 8.6.3.1.1. By Industry (Value)
- 8.6.3.1.1.1. Retail
- 8.6.3.1.1.2. BFSI
- 8.6.3.1.1.3. Healthcare
- 8.6.3.1.1.4. Hospitality
- 8.6.3.1.1.5. Airports
- 8.6.3.1.1.6. IT/Telecommunication
- 8.6.3.1.1.7. Others (Entertainment, etc.)
- 8.6.3.2. Mexico
- 8.6.3.2.1. By Industry (Value)
- 8.6.3.2.1.1. Retail
- 8.6.3.2.1.2. BFSI
- 8.6.3.2.1.3. Healthcare
- 8.6.3.2.1.4. Hospitality
- 8.6.3.2.1.5. Airports
- 8.6.3.2.1.6. IT/Telecommunication
- 8.6.3.2.1.7. Others (Entertainment, etc.)
- 8.6.3.3. Rest of South America
- 9. List of some of the companies (to name a few and not limited to) considered in the scope for understanding the market ecosystem/value chain.
- 10. (Note that the purpose of the below list is to highlight the exhaustiveness of coverage. This does not necessarily mean that all the below companies would be profile in the scope. However, at the same, we are open to profile additional company(s) on specific request)
- 11. ZIVELO
- 12. Meridian Kiosks
- 13. KIOSK Information Systems
- 14. Olea Kiosks Inc.
- 15. SITA
- 16. NCR Corporation
- 17. Diebold Nixdorf, Inc.
- 18. Advantech Co., Ltd.
- 19. Embross
- 20. Glory Global Solutions (International) Limited
- 21. iQmetrix
- 22. REDYREF
- 23. DynaTouch
- 24. Peerless-AV
- 25. CSA Service Solutions
- 26. H32 Design and Development, LLC
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