Enterprise Collaboration Market

Enterprise Collaboration Market



Growth Factors of Enterprise Collaboration Market

The enterprise collaboration market size was valued at USD 49.14 billion in 2023, and the market is now projected to grow from USD 53.93 billion in 2024 to USD 132.64 billion by 2032, exhibiting a CAGR of 11.9% during the forecast period of 2024-2032.

During the COVID-19 pandemic, businesses have adopted remote work cultures and applied virtual communique channels for higher collaboration. During the pandemic, the range of collaboration programs established on place of job devices accelerated through 176%, leading to extended organizational productiveness driving enterprise collaboration market growth. Researchers expect that during 2021, there could be a giant growth in demand for live chat, video conferencing, messaging, and email apps to enhance verbal exchange for remote employees. During the pandemic, demand for ECS surged dramatically to improve hard work productiveness.

Enterprise Collaboration Systems (ECS) are an increasing number of being adopted with the aid of massive companies to enhance communication and collaboration between corporations and employees. The use of cloud smartphone structures, videoconferencing, and report sharing technology quickens data glide, permitting actual-time feedback and centralized messaging. This method addresses the evolving needs of personnel in massive corporations by using minimizing e-mail dependence and growing verbal exchange. The growth of remote and hybrid work cultures and the demand for connectivity solutions are riding agencies to conform to modern virtual workspaces.

Augmented Reality (AR) and Virtual Reality (VR) technology are revolutionizing Electronic Commerce (ECS) through offering immersive experiences for remote operating groups. These technologies enable actual-time conversation between personnel and companies, streamlining workflows, and boosting productiveness. AR and VR-powered ECS may be particularly beneficial in manufacturing and healthcare sectors, in which personnel can research complex machineries and scientific strategies in virtual surroundings. This increases engagement prices and improves paintings performance. The developing integration of AR and VR technology with ECS can enhance training in a 3D surroundings, permitting employees to work on a professional schedule and streamline operational approaches.

Comprehensive Analysis of Enterprise Collaboration Market

The market for enterprise collaboration software is divided into unified communication and project management and workflow automation. Unified Communication (IJC) is expected to experience the highest growth rate due to its features like instant messaging, audio/telephonic services, and video collaboration services. Project management and workflow automation hold the largest market share in 2023, mainly used by large enterprises to align projects with organizational strategies. The market is divided into on-premises and cloud deployments, with cloud-based ECPs expected to record the highest CAGR. The small & medium enterprises segment will record the highest CAGR due to the need for cost-efficient and scalable collaboration tools. The BFSI sector is projected to record the highest CAGR due to its use in real-time communications, secure data sharing, and compliance. The IT & telecommunication segment holds the largest market share in 2023 due to increased investment in digital workplaces and improved operational productivity.

The North America region lead the enterprise collaboration market share by benefitting a market size of USD 20.62 billion in 2023 due to call for enterprise collaboration software will increase due to technological improvements and the presence of providers like Adobe Inc., IBM Corporation, Microsoft Corporation, and Slack Technologies, LLC in countries just like the U.S., Canada, and Mexico.

Enterprise collaboration solutions companies like Wrike, Cisco Systems, Zebra Technologies, Adobe, IBM, Microsoft, and Slack Technologies awareness on worker conversation. They make bigger globally thru acquisitions, partnerships, mergers, and collaborations. Key companies profiled encompass Huawei Technologies, Wrike, Cisco Systems, Zebra Technologies, Adobe, IBM, Microsoft, Slack, Staffbase, Citrix Systems, and Open Text Corporation.

In March 2024, Dialpad, Inc. Partnered with T-Mobile to create Al Recaps, a customer insight platform powered with the aid of Al, to enhance video calling stories for its consumers.

Segmentation Table

ATTRIBUTE DETAILS

Study Period 2019-2032

Base Year 2023

Estimated Year 2024

Forecast Period 2024-2032

Historical Period 2019-2022

Growth Rate CAGR of 11.9% from 2024 to 2032

Unit Value (USD billion)

Segmentation By Type

- Unified Communication

- Project Management and Workflow Automation

By Deployment

- On-premise

- Cloud

By Enterprise Type

- Small & Medium Enterprises

- Large Enterprises

By Industry

- BFSI

- Manufacturing

- Retail & Consumer Goods

- Education

- IT & Telecommunication

- Energy & Utilities

- Public Sector

- Healthcare

- Other (Travel & Hospitality, Automotive, etc.)

By Region

- North America (By Type, By Deployment, By Enterprise Type, By Industry, and By Country)
  • U.S.
  • Canada
  • Mexico
- Europe (By Type, By Deployment, By Enterprise Type, By Industry, and By Country)
  • U.K.
  • Germany
  • France
  • Italy
  • Spain
  • Russia
  • Benelux
  • Nordics
  • Rest of Europe
- Asia Pacific (By Type, By Deployment, By Enterprise Type, By Industry, and By Country)
  • China
  • India
  • Japan
  • South Korea
  • ASEAN
  • Oceania
  • Rest of Asia Pacific
- Middle East & Africa (By Type, By Deployment, By Enterprise Type, By Industry, and By Country)
  • Turkey
  • Israel
  • GCC
  • South Africa
  • North Africa
  • Rest of the Middle East & Africa
- South America (By Type, By Deployment, By Enterprise Type, By Industry, and By Country)
  • Brazil
  • Argentina
  • Rest of South America


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1. Introduction
1.1. Definition, By Segment
1.2. Research Methodology/Approach
1.3. Data Sources
2. Executive Summary
3. Market Dynamics
3.1. Macro and Micro Economic Indicators
3.2. Drivers, Restraints, Opportunities and Trends
3.3. Impact of Generative AI
4. Competition Landscape
4.1. Business Strategies Adopted by Key Players
4.2. Consolidated SWOT Analysis of Key Players
4.3. Global Enterprise Collaboration Key Players Market Share/Ranking, 2023
5. Global Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
5.1. Key Findings
5.2. By Type (USD)
5.2.1. Unified Communication
5.2.2. Project Management and Workflow Automation
5.3. By Deployment (USD)
5.3.1. On-premise
5.3.2. Cloud
5.4. By Enterprise Type (USD)
5.4.1. Small & Medium Enterprises
5.4.2. Large Enterprises
5.5. By Industry (USD)
5.5.1. BFSI
5.5.2. Manufacturing
5.5.3. Retail & Consumer Goods
5.5.4. Education
5.5.5. IT & Telecommunication
5.5.6. Energy & Utilities
5.5.7. Public Sector
5.5.8. Healthcare
5.5.9. Other (Travel & Hospitality, Automotive, etc.)
5.6. By Region (USD)
5.6.1. North America
5.6.2. Europe
5.6.3. Asia Pacific
5.6.4. Middle East & Africa
5.6.5. South America
6. North America Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
6.1. Key Findings
6.2. By Type (USD)
6.2.1. Unified Communication
6.2.2. Project Management and Workflow Automation
6.3. By Deployment (USD)
6.3.1. On-premise
6.3.2. Cloud
6.4. By Enterprise Type (USD)
6.4.1. Small & Medium Enterprises
6.4.2. Large Enterprises
6.5. By Industry (USD)
6.5.1. BFSI
6.5.2. Manufacturing
6.5.3. Retail & Consumer Goods
6.5.4. Education
6.5.5. IT & Telecommunication
6.5.6. Energy & Utilities
6.5.7. Public Sector
6.5.8. Healthcare
6.5.9. Other (Travel & Hospitality, Automotive, etc.)
6.6. By Country (USD)
6.6.1. United States
6.6.2. Canada
6.6.3. Mexico
7. Europe Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
7.1. Key Findings
7.2. By Type (USD)
7.2.1. Unified Communication
7.2.2. Project Management and Workflow Automation
7.3. By Deployment (USD)
7.3.1. On-premise
7.3.2. Cloud
7.4. By Enterprise Type (USD)
7.4.1. Small & Medium Enterprises
7.4.2. Large Enterprises
7.5. By Industry (USD)
7.5.1. BFSI
7.5.2. Manufacturing
7.5.3. Retail & Consumer Goods
7.5.4. Education
7.5.5. IT & Telecommunication
7.5.6. Energy & Utilities
7.5.7. Public Sector
7.5.8. Healthcare
7.5.9. Other (Travel & Hospitality, Automotive, etc.)
7.6. By Country (USD)
7.6.1. United Kingdom
7.6.2. Germany
7.6.3. France
7.6.4. Italy
7.6.5. Spain
7.6.6. Russia
7.6.7. Benelux
7.6.8. Nordics
7.6.9. Rest of Europe
8. Asia Pacific Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
8.1. Key Findings
8.2. By Type (USD)
8.2.1. Unified Communication
8.2.2. Project Management and Workflow Automation
8.3. By Deployment (USD)
8.3.1. On-premise
8.3.2. Cloud
8.4. By Enterprise Type (USD)
8.4.1. Small & Medium Enterprises
8.4.2. Large Enterprises
8.5. By Industry (USD)
8.5.1. BFSI
8.5.2. Manufacturing
8.5.3. Retail & Consumer Goods
8.5.4. Education
8.5.5. IT & Telecommunication
8.5.6. Energy & Utilities
8.5.7. Public Sector
8.5.8. Healthcare
8.5.9. Other (Travel & Hospitality, Automotive, etc.)
8.6. By Country (USD)
8.6.1. China
8.6.2. India
8.6.3. Japan
8.6.4. South Korea
8.6.5. ASEAN
8.6.6. Oceania
8.6.7. Rest of Asia Pacific
9. Middle East & Africa Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
9.1. Key Findings
9.2. By Type (USD)
9.2.1. Unified Communication
9.2.2. Project Management and Workflow Automation
9.3. By Deployment (USD)
9.3.1. On-premise
9.3.2. Cloud
9.4. By Enterprise Type (USD)
9.4.1. Small & Medium Enterprises
9.4.2. Large Enterprises
9.5. By Industry (USD)
9.5.1. BFSI
9.5.2. Manufacturing
9.5.3. Retail & Consumer Goods
9.5.4. Education
9.5.5. IT & Telecommunication
9.5.6. Energy & Utilities
9.5.7. Public Sector
9.5.8. Healthcare
9.5.9. Other (Travel & Hospitality, Automotive, etc.)
9.6. By Country (USD)
9.6.1. Turkey
9.6.2. Israel
9.6.3. GCC
9.6.4. North Africa
9.6.5. South Africa
9.6.6. Rest of MEA
10. South America Enterprise Collaboration Market Size Estimates and Forecasts, By Segments, 2019-2032
10.1. Key Findings
10.2. By Type (USD)
10.2.1. Unified Communication
10.2.2. Project Management and Workflow Automation
10.3. By Deployment (USD)
10.3.1. On-premise
10.3.2. Cloud
10.4. By Enterprise Type (USD)
10.4.1. Small & Medium Enterprises
10.4.2. Large Enterprises
10.5. By Industry (USD)
10.5.1. BFSI
10.5.2. Manufacturing
10.5.3. Retail & Consumer Goods
10.5.4. Education
10.5.5. IT & Telecommunication
10.5.6. Energy & Utilities
10.5.7. Public Sector
10.5.8. Healthcare
10.5.9. Other (Travel & Hospitality, Automotive, etc.)
10.6. By Country (USD)
10.6.1. Brazil
10.6.2. Argentina
10.6.3. Rest of South America
11. Company Profiles for Top 10 Players (Based on data availability in public domain and/or on paid databases)
11.1. Huawei Technologies Co., Ltd
11.1.1. Overview
11.1.1.1. Key Management
11.1.1.2. Headquarters
11.1.1.3. Offerings/Business Segments
11.1.2. Key Details (Key details are consolidated data and not product/service specific)
11.1.2.1. Employee Size
11.1.2.2. Past and Current Revenue
11.1.2.3. Geographical Share
11.1.2.4. Business Segment Share
11.1.2.5. Recent Developments
11.2. Wrike, Inc.
11.2.1. Overview
11.2.1.1. Key Management
11.2.1.2. Headquarters
11.2.1.3. Offerings/Business Segments
11.2.2. Key Details (Key details are consolidated data and not product/service specific)
11.2.2.1. Employee Size
11.2.2.2. Past and Current Revenue
11.2.2.3. Geographical Share
11.2.2.4. Business Segment Share
11.2.2.5. Recent Developments
11.3. Cisco Systems, Inc.
11.3.1. Overview
11.3.1.1. Key Management
11.3.1.2. Headquarters
11.3.1.3. Offerings/Business Segments
11.3.2. Key Details (Key details are consolidated data and not product/service specific)
11.3.2.1. Employee Size
11.3.2.2. Past and Current Revenue
11.3.2.3. Geographical Share
11.3.2.4. Business Segment Share
11.3.2.5. Recent Developments
11.4. SAP SE
11.4.1. Overview
11.4.1.1. Key Management
11.4.1.2. Headquarters
11.4.1.3. Offerings/Business Segments
11.4.2. Key Details (Key details are consolidated data and not product/service specific)
11.4.2.1. Employee Size
11.4.2.2. Past and Current Revenue
11.4.2.3. Geographical Share
11.4.2.4. Business Segment Share
11.4.2.5. Recent Developments
11.5. Adobe Inc.
11.5.1. Overview
11.5.1.1. Key Management
11.5.1.2. Headquarters
11.5.1.3. Offerings/Business Segments
11.5.2. Key Details (Key details are consolidated data and not product/service specific)
11.5.2.1. Employee Size
11.5.2.2. Past and Current Revenue
11.5.2.3. Geographical Share
11.5.2.4. Business Segment Share
11.5.2.5. Recent Developments
11.6. IBM Corporation
11.6.1. Overview
11.6.1.1. Key Management
11.6.1.2. Headquarters
11.6.1.3. Offerings/Business Segments
11.6.2. Key Details (Key details are consolidated data and not product/service specific)
11.6.2.1. Employee Size
11.6.2.2. Past and Current Revenue
11.6.2.3. Geographical Share
11.6.2.4. Business Segment Share
11.6.2.5. Recent Developments
11.7. Microsoft Corporation
11.7.1. Overview
11.7.1.1. Key Management
11.7.1.2. Headquarters
11.7.1.3. Offerings/Business Segments
11.7.2. Key Details (Key details are consolidated data and not product/service specific)
11.7.2.1. Employee Size
11.7.2.2. Past and Current Revenue
11.7.2.3. Geographical Share
11.7.2.4. Business Segment Share
11.7.2.5. Recent Developments
11.8. Slack Technologies, LLC.
11.8.1. Overview
11.8.1.1. Key Management
11.8.1.2. Headquarters
11.8.1.3. Offerings/Business Segments
11.8.2. Key Details (Key details are consolidated data and not product/service specific)
11.8.2.1. Employee Size
11.8.2.2. Past and Current Revenue
11.8.2.3. Geographical Share
11.8.2.4. Business Segment Share
11.8.2.5. Recent Developments
11.9. Staffbase
11.9.1. Overview
11.9.1.1. Key Management
11.9.1.2. Headquarters
11.9.1.3. Offerings/Business Segments
11.9.2. Key Details (Key details are consolidated data and not product/service specific)
11.9.2.1. Employee Size
11.9.2.2. Past and Current Revenue
11.9.2.3. Geographical Share
11.9.2.4. Business Segment Share
11.9.2.5. Recent Developments
11.10. Citrix Systems, Inc.
11.10.1. Overview
11.10.1.1. Key Management
11.10.1.2. Headquarters
11.10.1.3. Offerings/Business Segments
11.10.2. Key Details (Key details are consolidated data and not product/service specific)
11.10.2.1. Employee Size
11.10.2.2. Past and Current Revenue
11.10.2.3. Geographical Share
11.10.2.4. Business Segment Share
11.10.2.5. Recent Developments
12. Key Takeaways

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