Companies in this industry operate and maintain switching and transmission facilities to provide telecommunications services via airwaves. Major companies include AT&T, T-Mobile US, and Verizon (all based in the US), as well as América Móvil (Mexico), China Mobile (China), Deutsche Telekom (Germany), NTT DOCOMO (Japan), and Vodafone Group (UK).
COMPETITIVE LANDSCAPE
With some markets reaching saturation, competition has grown fierce as wireless telecommunications service providers fight to attract subscribers from other carriers to sustain revenue growth. Until recently, the proliferation of smartphones and tablets largely drove revenue and R&D growth. Companies can differentiate their services through pricing, network performance, customer service, and diversity of offerings, such as mobile, broadband, and TV services.
PRODUCTS, OPERATIONS & TECHNOLOGY
Major services include wireless voice telephone services which account for about 50% of the industry revenue, followed by residential wireless voice telephone services at about 40%. Other services include business wireless voice telephone services.
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