Category: Software & Enterprise Computing
Software & Enterprise Computing market research reports by First Research, Inc.
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Telephone Call Centers
Telephone Call Centers Brief Excerpt from Industry Overview Chapter: Companies in this industry operate telephone call centers that provide telemarketing, customer care, and other outsourced business services on a contract basis. Major companies include Alorica, Conduent, Concentrix, FoundEver, and ... Read More
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Sales Promotion Services
Sales Promotion Services Brief Excerpt from Industry Overview Chapter: Companies in this industry provide promotional products imprinted with the name, logo, or marketing message of clients. Major companies include BDA, HALO Branded Solutions, and Staples (all based in the US), as well as Aimia (bas ... Read More
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Content & Document Management Software
Content & Document Management Software Brief Excerpt from Industry Overview Chapter: Companies in this industry develop content and document management software. Major companies include IBM and Microsoft (based in the US), along with Fabasoft (Austria), M-Files (Finland), Newgen Software (India), Ob ... Read More
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Computer Software
Computer Software Brief Excerpt from Industry Overview Chapter: Companies in this industry design and publish computer software. Major companies in the US include Activision Blizzard, Adobe, IBM, Microsoft, NortonLifeLock, Oracle, and Salesforce; as well as Dassault Systèmes (France), Sage Gr ... Read More
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Security System Services
Security System Services Brief Excerpt from Industry Overview Chapter: Companies in the security systems services industry sell, install, and monitor commercial and residential electronic security alarm systems. Major companies include US-based ADT and Johnson Controls, along with G4S (UK), Secom (J ... Read More
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Business Intelligence Software
Business Intelligence Software Brief Excerpt from Industry Overview Chapter: Companies in this industry design, develop, publish, and support software used to collect, store, report, and analyze data from various operations of a business. Major companies include Confluence, Insightsoftware, MicroStr ... Read More
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Wireless Telecommunications Equipment Manufacturing
Wireless Telecommunications Equipment Manufacturing Brief Excerpt from Industry Overview Chapter: Companies in this industry produce radio and television broadcast and wireless communications equipment. Major companies include Apple and Cisco (both based in the US); as well as Ericsson (Sweden); Hua ... Read More
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Development Tools, Operating Systems & Utilities Software
Development Tools, Operating Systems & Utilities Software Brief Excerpt from Industry Overview Chapter: Companies in this industry design and publish development tools, operating systems, and utilities software. Major companies include Apple, Google, Hewlett-Packard Enterprise, IBM, Intel, Microsoft ... Read More
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Information & Records Management Services
Information & Records Management Services Brief Excerpt from Industry Overview Chapter: Companies in this industry store an organization's physical documents and provide related services. Major companies include Exela Technologies, and Iron Mountain (all based in the US); Restore Digital and Wil ... Read More
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Managed Application & Network Services
Managed Application & Network Services Brief Excerpt from Industry Overview Chapter: Companies in this industry provide application hosting and data storage services, data processing, time-sharing computing services, and related infrastructure and network services. Major companies include Amazon Web ... Read More
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Multimedia, Graphics & Publishing Software
Multimedia, Graphics & Publishing Software Brief Excerpt from Industry Overview Chapter: Companies in this industry design and publish computer software for multimedia production, editing, and distribution; graphics and web design; and desktop and online publishing. Major companies include Adobe Sys ... Read More
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Entertainment & Games Software
Entertainment & Games Software Brief Excerpt from Industry Overview Chapter: Companies in this industry create video games and other entertainment software. Major companies include Activision Blizzard, Electronic Arts, and Microsoft (all based in the US); Bandai Namco, Konami, Nintendo, and SEGA (al ... Read More
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Internet Publishing, Broadcasting & Search Portals
Internet Publishing, Broadcasting & Search Portals Brief Excerpt from Industry Overview Chapter: Companies in this industry publish and/or broadcast content on the internet, or operate websites designed to help people find content online. Major companies include Alphabet, Meta, Netflix, and X (all b ... Read More
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Wireless Telecommunications Equipment Manufacturing
Wireless Telecommunications Equipment Manufacturing Brief Excerpt from Industry Overview Chapter: Companies in this industry produce radio and television broadcast and wireless communications equipment. Major companies include Apple and Cisco (both based in the US); as well as Ericsson (Sweden); Hua ... Read More
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