Companies in this industry provide grooming, specialized training, and boarding services for companion animals. Major US companies include Best Friends Pet Care, PETCO Animal Supplies, and PetSmart.
COMPETITIVE LANDSCAPE
Demand is driven mainly by the number of cats and dogs kept as pets, which is affected by demographics and economic conditions. The profitability of an individual pet care company depends on marketing skills, reputation, and the range of services offered. Large companies enjoy economies of scale in marketing as well as better access to capital to invest in boarding and grooming equipment and in training programs. Small practices can compete effectively by specializing in particular animals or types of grooming or training, or by serving an exclusive area.
PRODUCTS, OPERATIONS & TECHNOLOGY
Major industry revenue in the US comes from pet boarding (about 45%) and pet grooming (about 30%) services. Other services include pet sitting, dog walking, and training services for household pets.