Human Resources Consulting Services

Human Resources Consulting Services

Brief Excerpt from Industry Overview Chapter:

Companies in this industry provide advice and assistance to businesses regarding human resources and personnel policies, employee compensation and benefit planning, and wage and salary administration. Major companies include Aon Hewitt and Mercer (both based in the US), Willis Towers Watson (based in Ireland), and divisions of global consulting firms such as Accenture and Deloitte.

COMPETITIVE LANDSCAPE

Demand is driven by the needs of businesses, nonprofit institutions, and government agencies for outside HR advice. The profitability of individual companies depends on the efficiency of their operations and their ability to maintain a steady flow of business. Large firms have advantages in being able to offer broad ranges of services and to take on more complex projects. Small firms can compete effectively by specializing. The US HR consulting services industry is concentrated: the top 50 companies account for about 60% of industry revenue.

PRODUCTS, OPERATIONS & TECHNOLOGY

Major services include strategic management consulting and implementation, which accounted for more than 50% of the industry revenue, and is followed by human resources management, which accounts for about 45%. Other services include compensation and benefits consulting and business strategy and planning.