Freight Forwarding Services

Freight Forwarding Services

Brief Excerpt from Industry Overview Chapter:

Companies in this industry provide freight forwarding and customs brokerage services. Major companies include CH Robinson, Expeditors International, and UPS Supply Chain Solutions (all based in the US), along with CEVA Logistics (France); DB Schenker and DHL Supply Chain (both based in Germany); Kuehne + Nagel (Switzerland); Nippon Express (Japan); and Sinotrans (China).

COMPETITIVE LANDSCAPE

Demand is driven by domestic manufacturing output and levels of international trade. The profitability of individual companies depends on efficient operations, extensive relationships in shipper and carrier networks, and industry expertise. Large companies have advantages in account relationships and access to advanced logistics technologies. Small operations can compete effectively by serving a local market, specializing in cargo transfer with specific countries, and facilitating the transport of unusual goods. The US industry is fragmented: the top 50 companies account for 30% of the industry's revenue.

PRODUCTS, OPERATIONS & TECHNOLOGY

Customs brokers add another layer of expertise by facilitating the clearing of goods through international customs barriers. Most companies specialize in either freight forwarding or customs brokering, though some provide both. Major revenue services include freight transportation arrangement and brokerage services for about 95% of the industry's revenue. Other services include management and operation services, warehousing and storage services, and handling services for goods.