North America IT Services Market Report and Forecast 2024-2032

North America IT Services Market Report and Forecast 2024-2032



Market Outlook

According to the report by Expert Market Research (EMR), the North America IT services market is projected to grow at a CAGR of 5.8% between 2024 and 2032. Aided by increasing adoption of cloud-based solutions and heightened demand for IT services, the market is expected to grow significantly by 2032.

IT services comprise a wide array of services including consulting, system integration, software development, data management, cybersecurity, cloud computing, and IT support, among others. These services help businesses modernise their operations, enhance productivity, and secure their information systems.

As per the North America IT services market analysis, the modern business environment in North America is becoming increasingly complex and competitive. To keep up, companies are continually seeking ways to innovate, streamline operations, and engage customers more effectively. IT services play a pivotal role in this, enabling businesses to leverage technology to meet these evolving needs. Digital transformation is another significant market driver, as companies across various industries are looking to digitise their operations to maintain a competitive edge.

One of the remarkable North America IT services market trends is the surging adoption of cloud computing. Cloud services provide businesses with the ability to access sophisticated IT resources without the need for significant capital expenditure, making it a compelling option for both large and small organisations alike.

As businesses become more reliant on digital technologies, the need for robust cybersecurity measures has surged. North American businesses are investing heavily in IT services that can protect them from the increasing threats of cyber-attacks, data breaches, and other forms of cybercrime.

The North America IT services market is characterised by the presence of several prominent players. These key players compete based on their service offerings, expertise, regional presence, and pricing strategies.

As businesses in North America continue to embrace digital transformation, opportunities for IT service providers are expected to multiply. Emerging technologies, such as Artificial Intelligence (AI), Internet of Things (IoT), and blockchain, are likely to shape the future of IT services in North America significantly. The continuous evolution of the business landscape, coupled with technological advancements, will continue to drive the North America IT services market demand.

Market Segmentation

The market can be divided based on service type, organisation size, business function, end use, and country.

Market Breakup by Service Type
  • Professional Services
  • System Integration
  • Training and Education
  • Consulting
  • Managed Services
  • Telecom Services
Market Breakup by Organisation Size
  • Large Enterprises
  • Small and Medium Enterprises
Market Breakup by Business Function
  • Human Resources
  • Finance and Accounting
  • Sales and Marketing
  • Supply Chain Management
  • Operation and Support
  • Manufacturing
Market Breakup by End Use
  • Healthcare
  • BFSI
  • Media and Entertainment
  • Government and Defence
  • Consumer Goods and Retail
  • IT and Telecom
  • Others
Market Breakup by Country
  • United States of America
  • Canada
Competitive Landscape

The EMR report looks into the market shares, plant turnarounds, capacities, investments, and mergers and acquisitions, among other major developments, of the leading companies operating in the North America IT services market. Some of the major players explored in the report by Expert Market Research are as follows:
  • IBM Corporation
  • Microsoft Corporation
  • Accenture plc
  • Wipro Limited
  • Infosys Limited
  • Tata Consultancy Services Limited
  • Capgemini SE
  • HCL Technologies
  • Cognizant Technology Solutions Corp
  • Oracle Corporation
  • Tech Mahindra Limited
  • Hewlett Packard Enterprise Development LP
  • Others
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*We at Expert Market Research always strive to provide you with the latest information. The numbers in the article are only indicative and may be different from the actual report.


1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
7 Opportunities and Challenges in the Market
8 Global IT Services Market Overview
8.1 Key Industry Highlights
8.2 Global IT Services Historical Market (2018-2023)
8.3 Global IT Services Market Forecast (2024-2032)
8.4 Global IT Services Market Share by Region
8.4.1 North America
8.4.2 Europe
8.4.3 Asia Pacific
8.4.4 Latin America
8.4.5 Middle East and Africa
9 North America IT Services Market Overview
9.1 Key Industry Highlights
9.2 North America IT Services Historical Market (2018-2023)
9.3 North America IT Services Market Forecast (2024-2032)
10 North America IT Services Market by Service Type
10.1 Professional Services
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.1.3 Breakup by Type
10.1.3.1 System Integration
10.1.3.2 Training and Education
10.1.3.3 Consulting
10.2 Managed Services
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 Telecom Services
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
11 North America IT Services Market by Organisation Size
11.1 Large Enterprises
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Small and Medium Enterprises
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
12 North America IT Services Market by Business Function
12.1 Human Resources
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Finance and Accounting
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Sales and Marketing
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Supply Chain Management
12.4.1 Historical Trend (2018-2023)
12.4.2 Forecast Trend (2024-2032)
12.5 Operation and Support
12.5.1 Historical Trend (2018-2023)
12.5.2 Forecast Trend (2024-2032)
12.6 Manufacturing
12.6.1 Historical Trend (2018-2023)
12.6.2 Forecast Trend (2024-2032)
13 North America IT Services Market by End Use
13.1 Healthcare
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 BFSI
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Media and Entertainment
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 Government and Defence
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Consumer Goods and Retail
13.5.1 Historical Trend (2018-2023)
13.5.2 Forecast Trend (2024-2032)
13.6 IT and Telecom
13.6.1 Historical Trend (2018-2023)
13.6.2 Forecast Trend (2024-2032)
13.7 Others
14 North America IT Services Market by Country
14.1 United States of America
14.1.1 Market Share
14.1.2 Historical Trend (2018-2023)
14.1.3 Forecast Trend (2024-2032)
14.2 Canada
14.2.1 Market Share
14.2.2 Historical Trend (2018-2023)
14.2.3 Forecast Trend (2024-2032)
15 Market Dynamics
15.1 SWOT Analysis
15.1.1 Strengths
15.1.2 Weaknesses
15.1.3 Opportunities
15.1.4 Threats
15.2 Porter’s Five Forces Analysis
15.2.1 Supplier’s Power
15.2.2 Buyer’s Power
15.2.3 Threat of New Entrants
15.2.4 Degree of Rivalry
15.2.5 Threat of Substitutes
15.3 Key Indicators of Demand
15.4 Key Indicators of Price
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 IBM Corporation
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 Microsoft Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Accenture plc
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 Wipro Limited
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Infosys Limited
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 Tata Consultancy Services Limited
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 Capgemini SE
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 HCL Technologies
16.2.8.1 Company Overview
16.2.8.2 Product Portfolio
16.2.8.3 Demographic Reach and Achievements
16.2.8.4 Certifications
16.2.9 Cognizant Technology Solutions Corp
16.2.9.1 Company Overview
16.2.9.2 Product Portfolio
16.2.9.3 Demographic Reach and Achievements
16.2.9.4 Certifications
16.2.10 Oracle Corporation
16.2.10.1 Company Overview
16.2.10.2 Product Portfolio
16.2.10.3 Demographic Reach and Achievements
16.2.10.4 Certifications
16.2.11 Tech Mahindra Limited
16.2.11.1 Company Overview
16.2.11.2 Product Portfolio
16.2.11.3 Demographic Reach and Achievements
16.2.11.4 Certifications
16.2.12 Hewlett Packard Enterprise Development LP
16.2.12.1 Company Overview
16.2.12.2 Product Portfolio
16.2.12.3 Demographic Reach and Achievements
16.2.12.4 Certifications
16.2.13 Others
17 Key Trends and Developments in the Market
List of Key Figures and
Tables
1. Global IT Services Market: Key Industry Highlights, 2018 and 2032
2. North America IT Services Market: Key Industry Highlights, 2018 and 2032
3. North America IT Services Historical Market: Breakup by Service Type (USD Billion), 2018-2023
4. North America IT Services Market Forecast: Breakup by Service Type (USD Billion), 2024-2032
5. North America IT Services Historical Market: Breakup by Organization Size (USD Billion), 2018-2023
6. North America IT Services Market Forecast: Breakup by Organization Size (USD Billion), 2024-2032
7. North America IT Services Historical Market: Breakup by Business Function (USD Billion), 2018-2023
8. North America IT Services Market Forecast: Breakup by Business Function (USD Billion), 2024-2032
9. North America IT Services Historical Market: Breakup by End Use (USD Billion), 2018-2023
10. North America IT Services Market Forecast: Breakup by End Use (USD Billion), 2024-2032
11. North America IT Services Historical Market: Breakup by Country (USD Billion), 2018-2023
12. North America IT Services Market Forecast: Breakup by Country (USD Billion), 2024-2032
13. North America IT Services Market Structure

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