Global Small Business Marketing Software Market Report and Forecast 2024-2032

Global Small Business Marketing Software Market Report and Forecast 2024-2032


Global Small Business Marketing Software Market Report and Forecast 2024-2032

Market Outlook

According to the report by Expert Market Research (EMR), the global small business marketing software market size is projected to grow at a CAGR of 7.5% between 2024 and 2032. Aided by the escalating need for cost-effective, comprehensive marketing solutions that small businesses can utilise to increase their efficiency and market penetration, the market is expected to grow significantly by 2032.

Small business marketing software encompasses a range of tools designed to facilitate various marketing functions such as email marketing, social media management, customer relationship management (CRM), content creation, and analytics. These tools aim to streamline marketing efforts, reduce redundancies, and provide insights into customer behaviours and market trends. Typically, this software offers an integrated platform that allows small businesses to manage their marketing campaigns with greater precision and minimal resources.

The small business marketing software market growth is driven by several pivotal factors. First, the increasing digitisation of business operations compels small businesses to adopt digital marketing strategies. Additionally, the affordability and scalability of cloud-based marketing solutions have democratised access to advanced marketing technologies for small businesses. Another significant driver is the growing importance of data-driven decision-making. Marketing software provides analytics and reporting features that help businesses understand their market better and tailor their strategies accordingly.

As per the small business marketing software market analysis, the landscape of small business marketing software is continually evolving with technological advancements. Recent developments include the integration of artificial intelligence (AI) and machine learning algorithms, which enhance the software's ability to automate tasks, predict trends, and personalize customer interactions. Moreover, the integration of social media tools has become more sophisticated, allowing for seamless management of multiple platforms and more engaging customer interactions.

North America currently leads the small business marketing software market due to its high adoption of digital marketing solutions and the presence of several key players in the region. However, Asia-Pacific is expected to exhibit the highest growth rate over the forecast period, driven by the rapid digital transformation and increasing internet penetration in emerging economies such as China and India.

As AR and VR technologies become more accessible, small business marketing software is starting to incorporate these tools to offer immersive customer experiences. As per the small business marketing software market outlook, these technologies can be used for virtual product demos, interactive advertisements, or even virtual store tours, providing customers with a richer, more engaging interaction with brands.

The influencer marketing segment has witnessed substantial growth, and marketing software is evolving to include tools that help small businesses identify, connect with, and manage relationships with influencers. These tools streamline the process of campaign management, from influencer discovery and outreach to performance tracking and ROI analysis which fuels the small business marketing software market expansion.

Content continues to be king in digital marketing, and there is a growing trend towards integrating advanced content marketing platforms within broader marketing software solutions. These platforms help businesses plan, produce, publish, and analyse content across various channels, ensuring consistent messaging and maximising engagement.

Looking ahead, the small business marketing software market share is likely to witness the proliferation of AI-driven automation in marketing practices. Personalisation and customer experience are set to become focal points, with software offering more advanced tools to customize marketing messages and engage with customers on a more individual level. Furthermore, the use of analytics and big data will continue to grow, providing small businesses with actionable insights to refine their marketing strategies.

Market Segmentation

The market can be divided based on deployment, solution type, end-use, and region.

Market Breakup by Deployment
  • Cloud
  • On-Premises
Market Breakup by Solution Type
  • CRM Software
  • Email Marketing
  • Social Marketing
  • Search Marketing
  • Content Management
  • Marketing Automation
  • Campaign Management
  • Others
Market Breakup by End-Use
  • Automotive
  • Education
  • BFSI
  • Government
  • Healthcare
  • Media and Entertainment
  • Manufacturing
  • Others
Market Breakup by Region
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa
Competitive Landscape

The EMR report looks into the market shares, plant turnarounds, capacities, investments, and mergers and acquisitions, among other major developments, of the leading companies operating in the global small business marketing software market. Some of the major players explored in the report by Expert Market Research are as follows:
  • Salesforce, Inc.
  • HubSpot, Inc.
  • SendWorks (SendX Inc.)
  • Avochato, Inc.
  • ActiveCampaign, LLC
  • SugarCRM Inc.
  • Klaviyo, Inc.
  • OutboundEngine, Inc.
  • NextRoll, Inc.
  • GetResponse S.A.
  • Others
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*We at Expert Market Research always strive to provide you with the latest information. The numbers in the article are only indicative and may be different from the actual report.


1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Small Business Marketing Software Market Analysis
8.1 Key Industry Highlights
8.2 Global Small Business Marketing Software Historical Market (2018-2023)
8.3 Global Small Business Marketing Software Market Forecast (2024-2032)
8.4 Global Small Business Marketing Software Market by Deployment
8.4.1 Cloud
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 On-Premises
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Small Business Marketing Software Market by Solution Type
8.5.1 CRM Software
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 Email Marketing
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.5.3 Social Marketing
8.5.3.1 Historical Trend (2018-2023)
8.5.3.2 Forecast Trend (2024-2032)
8.5.4 Search Marketing
8.5.4.1 Historical Trend (2018-2023)
8.5.4.2 Forecast Trend (2024-2032)
8.5.5 Content Management
8.5.5.1 Historical Trend (2018-2023)
8.5.5.2 Forecast Trend (2024-2032)
8.5.6 Marketing Automation
8.5.6.1 Historical Trend (2018-2023)
8.5.6.2 Forecast Trend (2024-2032)
8.5.7 Campaign Management
8.5.7.1 Historical Trend (2018-2023)
8.5.7.2 Forecast Trend (2024-2032)
8.5.8 Others
8.6 Global Small Business Marketing Software Market by End-Use
8.6.1 Automotive
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Education
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.6.3 BFSI
8.6.3.1 Historical Trend (2018-2023)
8.6.3.2 Forecast Trend (2024-2032)
8.6.4 Government
8.6.4.1 Historical Trend (2018-2023)
8.6.4.2 Forecast Trend (2024-2032)
8.6.5 Healthcare
8.6.5.1 Historical Trend (2018-2023)
8.6.5.2 Forecast Trend (2024-2032)
8.6.6 Media and Entertainment
8.6.6.1 Historical Trend (2018-2023)
8.6.6.2 Forecast Trend (2024-2032)
8.6.7 Manufacturing
8.6.7.1 Historical Trend (2018-2023)
8.6.7.2 Forecast Trend (2024-2032)
8.6.8 Others
8.7 Global Small Business Marketing Software Market by Region
8.7.1 North America
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Europe
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Asia Pacific
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Latin America
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Middle East and Africa
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
9 North America Small Business Marketing Software Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Small Business Marketing Software Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Small Business Marketing Software Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Small Business Marketing Software Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Small Business Marketing Software Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Salesforce, Inc.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 HubSpot, Inc.
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 SendWorks (SendX Inc.)
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Avochato, Inc.
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 ActiveCampaign, LLC
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 SugarCRM Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Klaviyo, Inc.
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 OutboundEngine, Inc.
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 NextRoll, Inc.
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 GetResponse S.A.
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Small Business Marketing Software Market: Key Industry Highlights, 2018 and 2032
2. Global Small Business Marketing Software Historical Market: Breakup by Deployment (USD Million), 2018-2023
3. Global Small Business Marketing Software Market Forecast: Breakup by Deployment (USD Million), 2024-2032
4. Global Small Business Marketing Software Historical Market: Breakup by Solution Type (USD Million), 2018-2023
5. Global Small Business Marketing Software Market Forecast: Breakup by Solution Type (USD Million), 2024-2032
6. Global Small Business Marketing Software Historical Market: Breakup by End-Use (USD Million), 2018-2023
7. Global Small Business Marketing Software Market Forecast: Breakup by End-Use (USD Million), 2024-2032
8. Global Small Business Marketing Software Historical Market: Breakup by Region (USD Million), 2018-2023
9. Global Small Business Marketing Software Market Forecast: Breakup by Region (USD Million), 2024-2032
10. North America Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
11. North America Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
12. Europe Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
13. Europe Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
14. Asia Pacific Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
15. Asia Pacific Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
16. Latin America Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
17. Latin America Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
18. Middle East and Africa Small Business Marketing Software Historical Market: Breakup by Country (USD Million), 2018-2023
19. Middle East and Africa Small Business Marketing Software Market Forecast: Breakup by Country (USD Million), 2024-2032
20. Global Small Business Marketing Software Market Structure

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