Global Content Services Platform Market Report and Forecast 2023-2028

Global Content Services Platform Market Report and Forecast 2023-2028


Market Outlook

According to the report by Expert Market Research (EMR), the global content services platform market reached a value of USD 51.73 billion in 2022. Aided by the digital transformation wave and the imperative need for businesses to manage extensive digital content efficiently, the market is projected to further grow at a CAGR of 13.36% between 2023 and 2028 to reach a value of USD 109.5 billion by 2028.

A Content Services Platform (CSP) is an evolved version of the Enterprise Content Management (ECM) systems. This cutting-edge software facilitates the creation, sharing, and management of content in multiple formats and media. Be it text, images, videos, or audio, CSP offers a unified platform where enterprises can seamlessly manage, retrieve, and store content. Integral to its functionality is the fusion of machine learning and artificial intelligence that bolsters content analysis, making it more intuitive, accessible, and user-friendly.

The burgeoning need for digital content management is a pivotal driver of the global content services platform market growth. The digital age has rendered data as the new gold, and enterprises are producing content at an unprecedented rate. This voluminous content, while a treasure trove of insights, can also be overwhelming. CSPs, with their advanced algorithms and cloud-native capacities, empower businesses to not just manage, but also derive actionable insights from this content, fuelling informed decision-making.

Moreover, with the surge in remote working patterns and decentralised workforces, the importance of a unified platform that offers real-time collaboration and accessibility has heightened. Content services platforms, being inherently cloud-based, answer this demand effectively, making collaboration and content accessibility a breeze irrespective of geographical boundaries.

The integration of Artificial Intelligence (AI) and Machine Learning (ML) in CSPs further escalates the content services platform market demand. These technologies, when amalgamated with content services, propel advanced content analytics, auto-categorisation, and intelligent search capabilities. Businesses can thus streamline workflows, automate repetitive tasks, and enhance content discoverability, driving operational efficiency.

Furthermore, the stringent regulatory environment, particularly concerning data privacy and security, pushes enterprises towards CSPs. Regulations like the General Data Protection Regulation (GDPR) necessitate businesses to exercise rigorous control over their data. CSPs, with their advanced encryption, audit trails, and versioning capabilities, ensure that businesses remain compliant while also safeguarding their digital assets.

Additionally, the customisability and scalability of content services platforms further drive their adoption. In the ever-evolving business landscape, enterprises need solutions that adapt and scale as they grow. CSPs, with their modular architecture, allow businesses to add functionalities as they expand, ensuring that their content management solutions remain robust, regardless of their size.

However, it's not just the corporate sector that is shaping the content services platform market dynamics. Other sectors, including healthcare, education, and government agencies, are recognising the prowess of these platforms. In healthcare, for instance, CSPs assist in managing patient records, streamlining workflows, and ensuring compliance with health data regulations. Similarly, in the education sector, they aid in e-learning content management, facilitating remote education, a trend that has gained monumental traction in recent years.

Market Segmentation

The market can be divided based on component, deployment type, organisation size, end-use, and region.

Market Breakup by Component
  • Solutions/Software
  • Services
Market Breakup by Deployment Type
  • On-Premises
  • Cloud
Market Breakup by Organisation Size
  • Small and Medium-Sized Enterprises
  • Large Enterprises
Market Breakup by End-Use
  • BFSI
  • Government and Public Sector
  • Healthcare and Life Sciences
  • IT and Telecom
  • Transportation and Logistics
  • Others
Market Breakup by Region
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa
Competitive Landscape

The EMR report looks into the market shares, plant turnarounds, capacities, investments, and acquisitions and mergers, among other major developments, of the global content services platform companies. Some of the major key players explored in the report by Expert Market Research are as follows:
  • Adobe, Inc
  • IBM Corporation
  • Microsoft Corporation
  • OpenText Corporation
  • Box, Inc
  • Oracle Corporation
  • Hyland Software, Inc
  • Compulink Management Center, Inc. (Laserfiche)
  • M-Files Oy
  • Newgen Software Technologies Limited
  • DocuWare GmbH
  • SER Group
  • Others
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*We at Expert Market Research always strive to provide you with the latest information. The numbers in the article are only indicative and may be different from the actual report.


1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Content Services Platform Market Analysis
8.1 Key Industry Highlights
8.2 Global Content Services Platform Historical Market (2018-2022)
8.3 Global Content Services Platform Market Forecast (2023-2028)
8.4 Global Content Services Platform Market by Component
8.4.1 Solutions/Software
8.4.1.1 Historical Trend (2018-2022)
8.4.1.2 Forecast Trend (2023-2028)
8.4.2 Services
8.4.2.1 Historical Trend (2018-2022)
8.4.2.2 Forecast Trend (2023-2028)
8.5 Global Content Services Platform Market by Deployment Type
8.5.1 On-Premises
8.5.1.1 Historical Trend (2018-2022)
8.5.1.2 Forecast Trend (2023-2028)
8.5.2 Cloud
8.5.2.1 Historical Trend (2018-2022)
8.5.2.2 Forecast Trend (2023-2028)
8.6 Global Content Services Platform Market by Organisation Size
8.6.1 Small and Medium-Sized Enterprises
8.6.1.1 Historical Trend (2018-2022)
8.6.1.2 Forecast Trend (2023-2028)
8.6.2 Large Enterprises
8.6.2.1 Historical Trend (2018-2022)
8.6.2.2 Forecast Trend (2023-2028)
8.7 Global Content Services Platform Market by End-Use
8.7.1 BFSI
8.7.1.1 Historical Trend (2018-2022)
8.7.1.2 Forecast Trend (2023-2028)
8.7.2 Government and Public Sector
8.7.2.1 Historical Trend (2018-2022)
8.7.2.2 Forecast Trend (2023-2028)
8.7.3 Healthcare and Life Sciences
8.7.3.1 Historical Trend (2018-2022)
8.7.3.2 Forecast Trend (2023-2028)
8.7.4 IT and Telecom
8.7.4.1 Historical Trend (2018-2022)
8.7.4.2 Forecast Trend (2023-2028)
8.7.5 Transportation and Logistics
8.7.5.1 Historical Trend (2018-2022)
8.7.5.2 Forecast Trend (2023-2028)
8.7.6 Others
8.8 Global Content Services Platform Market by Region
8.8.1 North America
8.8.1.1 Historical Trend (2018-2022)
8.8.1.2 Forecast Trend (2023-2028)
8.8.2 Europe
8.8.2.1 Historical Trend (2018-2022)
8.8.2.2 Forecast Trend (2023-2028)
8.8.3 Asia Pacific
8.8.3.1 Historical Trend (2018-2022)
8.8.3.2 Forecast Trend (2023-2028)
8.8.4 Latin America
8.8.4.1 Historical Trend (2018-2022)
8.8.4.2 Forecast Trend (2023-2028)
8.8.5 Middle East and Africa
8.8.5.1 Historical Trend (2018-2022)
8.8.5.2 Forecast Trend (2023-2028)
9 North America Content Services Platform Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2022)
9.1.2 Forecast Trend (2023-2028)
9.2 Canada
9.2.1 Historical Trend (2018-2022)
9.2.2 Forecast Trend (2023-2028)
10 Europe Content Services Platform Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2022)
10.1.2 Forecast Trend (2023-2028)
10.2 Germany
10.2.1 Historical Trend (2018-2022)
10.2.2 Forecast Trend (2023-2028)
10.3 France
10.3.1 Historical Trend (2018-2022)
10.3.2 Forecast Trend (2023-2028)
10.4 Italy
10.4.1 Historical Trend (2018-2022)
10.4.2 Forecast Trend (2023-2028)
10.5 Others
11 Asia Pacific Content Services Platform Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2022)
11.1.2 Forecast Trend (2023-2028)
11.2 Japan
11.2.1 Historical Trend (2018-2022)
11.2.2 Forecast Trend (2023-2028)
11.3 India
11.3.1 Historical Trend (2018-2022)
11.3.2 Forecast Trend (2023-2028)
11.4 ASEAN
11.4.1 Historical Trend (2018-2022)
11.4.2 Forecast Trend (2023-2028)
11.5 Australia
11.5.1 Historical Trend (2018-2022)
11.5.2 Forecast Trend (2023-2028)
11.6 Others
12 Latin America Content Services Platform Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2022)
12.1.2 Forecast Trend (2023-2028)
12.2 Argentina
12.2.1 Historical Trend (2018-2022)
12.2.2 Forecast Trend (2023-2028)
12.3 Mexico
12.3.1 Historical Trend (2018-2022)
12.3.2 Forecast Trend (2023-2028)
12.4 Others
13 Middle East and Africa Content Services Platform Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2022)
13.1.2 Forecast Trend (2023-2028)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2022)
13.2.2 Forecast Trend (2023-2028)
13.3 Nigeria
13.3.1 Historical Trend (2018-2022)
13.3.2 Forecast Trend (2023-2028)
13.4 South Africa
13.4.1 Historical Trend (2018-2022)
13.4.2 Forecast Trend (2023-2028)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Value Chain Analysis
16 Competitive Landscape
16.1 Market Structure
16.2 Company Profiles
16.2.1 Adobe, Inc
16.2.1.1 Company Overview
16.2.1.2 Product Portfolio
16.2.1.3 Demographic Reach and Achievements
16.2.1.4 Certifications
16.2.2 IBM Corporation
16.2.2.1 Company Overview
16.2.2.2 Product Portfolio
16.2.2.3 Demographic Reach and Achievements
16.2.2.4 Certifications
16.2.3 Microsoft Corporation
16.2.3.1 Company Overview
16.2.3.2 Product Portfolio
16.2.3.3 Demographic Reach and Achievements
16.2.3.4 Certifications
16.2.4 OpenText Corporation
16.2.4.1 Company Overview
16.2.4.2 Product Portfolio
16.2.4.3 Demographic Reach and Achievements
16.2.4.4 Certifications
16.2.5 Box, Inc
16.2.5.1 Company Overview
16.2.5.2 Product Portfolio
16.2.5.3 Demographic Reach and Achievements
16.2.5.4 Certifications
16.2.6 Oracle Corporation
16.2.6.1 Company Overview
16.2.6.2 Product Portfolio
16.2.6.3 Demographic Reach and Achievements
16.2.6.4 Certifications
16.2.7 Hyland Software, Inc
16.2.7.1 Company Overview
16.2.7.2 Product Portfolio
16.2.7.3 Demographic Reach and Achievements
16.2.7.4 Certifications
16.2.8 Compulink Management Center, Inc. (Laserfiche)
16.2.8.1 Company Overview
16.2.8.2 Product Portfolio
16.2.8.3 Demographic Reach and Achievements
16.2.8.4 Certifications
16.2.9 M-Files Oy
16.2.9.1 Company Overview
16.2.9.2 Product Portfolio
16.2.9.3 Demographic Reach and Achievements
16.2.9.4 Certifications
16.2.10 Newgen Software Technologies Limited
16.2.10.1 Company Overview
16.2.10.2 Product Portfolio
16.2.10.3 Demographic Reach and Achievements
16.2.10.4 Certifications
16.2.11 DocuWare GmbH
16.2.11.1 Company Overview
16.2.11.2 Product Portfolio
16.2.11.3 Demographic Reach and Achievements
16.2.11.4 Certifications
16.2.12 SER Group
16.2.12.1 Company Overview
16.2.12.2 Product Portfolio
16.2.12.3 Demographic Reach and Achievements
16.2.12.4 Certifications
16.2.13 Others
17 Key Trends and Developments in the Market

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