Global Marketing Automation Market Report and Forecast 2024-2032

Global Marketing Automation Market Report and Forecast 2024-2032


Market Outlook

According to the report by Expert Market Research (EMR), the global marketing automation market size attained approximately USD 6.36 billion in 2023. Aided by the integration of artificial intelligence (AI) and machine learning, the market is estimated to grow at a CAGR of 11.8% in the forecast period of 2024-2032, reaching a value of around USD 17.36 billion by 2032.

The global marketing automation market is a dynamic and rapidly evolving sector that encompasses software and technologies designed to effectively segment, target, and manage marketing tasks and workflows. Marketing automation tools streamline, automate, and measure marketing tasks and workflows so that companies can increase operational efficiency and grow revenue faster. This market segment has become increasingly important as businesses seek to optimise marketing efforts in the digital age.

Marketing automation refers to software platforms and technologies that help marketers and organisations more effectively market on multiple channels online (such as email, social media, websites, etc.) and automate repetitive tasks. These systems are designed to streamline the marketing process, reducing the need for manual inputs and enabling personalised and timely marketing strategies. Key components of marketing automation include email marketing, customer relationship management (CRM) integration, lead nurturing and scoring, content management, and analytics.

One of the biggest marketing automation market trends is the integration of artificial intelligence (AI) and machine learning. These technologies enhance the capabilities of marketing automation tools by enabling more personalised content, predictive analytics, customer segmentation, and real-time decision-making. AI can automate complex processes such as content curation and campaign optimisation, providing a more personalised experience to users.

As digital marketing grows, there is an increasing demand for personalisation in the marketing automation market. Marketing automation tools are equipped with advanced data analytics capabilities to deliver highly targeted content to individual users based on their behaviours, preferences, and past interactions. This capability is crucial in improving customer engagement rates and overall marketing effectiveness.

Organisations are increasingly adopting an omnichannel approach that provides a seamless customer experience across all channels. The marketing automation market value is increasing as the platforms are essential in managing this complexity, as they enable marketers to coordinate campaigns across different channels and ensure consistent messaging.

There is a growing trend towards using automation tools to enhance the overall customer experience, not just to automate marketing tasks. Tools that help insights into customer journeys and behaviours businesses craft more customer-centric strategies, ultimately improving satisfaction and loyalty.

With the enforcement of regulations like GDPR in Europe and CCPA in California, marketing automation tools are evolving to help businesses comply with these laws. Privacy compliance has become a significant part of marketing automation strategies, ensuring that customer data is collected, stored, and used in compliance with legal standards.

The North America marketing automation market is currently the largest region for marketing automation, driven by a well-established digital infrastructure, the presence of major industry players, and a strong focus on innovations in marketing technologies. Europe follows, with growth supported by stringent data protection laws that push companies towards sophisticated and compliant marketing automation solutions.

The Asia Pacific is expected to exhibit the highest growth rate in the global marketing automation market due to increasing technological adoption, digital transformation initiatives, and expanding retail and eCommerce sectors, especially in emerging economies like China and India.

Market Segmentation

The global marketing automation market can be divided based on component, deployment, organisation size, application, end use, and region.

Market Breakup by Component
  • Software
  • Services
Market Breakup by Deployment
  • Cloud
  • On-premise
Market Breakup by Organisation Size
  • Small and Medium Enterprises (SMEs)
  • Large Enterprises
Market Breakup by Application
  • Campaign Management
  • Email Marketing
  • Inbound Marketing
  • Mobile Applications
  • Lead Nurturing and Lead Scoring
  • Reporting and Analytics
  • Social Media Marketing
  • Others
Market Breakup by End Use
  • BFSI
  • Retail
  • Healthcare
  • Telecom and IT
  • Discrete Manufacturing
  • Government and Education
  • Others
Market Breakup by Region
  • North America
  • Europe
  • Asia Pacific
  • Latin America
  • Middle East and Africa
Competitive Landscape

The EMR report looks into the market shares, plant turnarounds, capacities, investments, and mergers and acquisitions, among other major developments, of the leading companies operating in the global marketing automation market. Some of the major players explored in the report by Expert Market Research are as follows:
  • Adobe Inc.
  • IBM Corporation
  • Oracle Corporation
  • Microsoft Corporation
  • Salesforce, Inc.
  • HubSpot, Inc.
  • Infusion Software, Inc. (Keap)
  • Teradata Corporation
  • SAS Institute Inc.
  • Klaviyo, Inc.
  • Others
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*We at Expert Market Research always strive to provide you with the latest information. The numbers in the article are only indicative and may be different from the actual report.


1 Preface
2 Report Coverage – Key Segmentation and Scope
3 Report Description
3.1 Market Definition and Outlook
3.2 Properties and Applications
3.3 Market Analysis
3.4 Key Players
4 Key Assumptions
5 Executive Summary
5.1 Overview
5.2 Key Drivers
5.3 Key Developments
5.4 Competitive Structure
5.5 Key Industrial Trends
6 Market Snapshot
6.1 Global
6.2 Regional
7 Opportunities and Challenges in the Market
8 Global Marketing Automation Market Analysis
8.1 Key Industry Highlights
8.2 Global Marketing Automation Historical Market (2018-2023)
8.3 Global Marketing Automation Market Forecast (2024-2032)
8.4 Global Marketing Automation Market by Component
8.4.1 Software
8.4.1.1 Historical Trend (2018-2023)
8.4.1.2 Forecast Trend (2024-2032)
8.4.2 Services
8.4.2.1 Historical Trend (2018-2023)
8.4.2.2 Forecast Trend (2024-2032)
8.5 Global Marketing Automation Market by Deployment
8.5.1 Cloud
8.5.1.1 Historical Trend (2018-2023)
8.5.1.2 Forecast Trend (2024-2032)
8.5.2 On-premise
8.5.2.1 Historical Trend (2018-2023)
8.5.2.2 Forecast Trend (2024-2032)
8.6 Global Marketing Automation Market by Organisation Size
8.6.1 Small and Medium Enterprises (SMEs)
8.6.1.1 Historical Trend (2018-2023)
8.6.1.2 Forecast Trend (2024-2032)
8.6.2 Large Enterprises
8.6.2.1 Historical Trend (2018-2023)
8.6.2.2 Forecast Trend (2024-2032)
8.7 Global Marketing Automation Market by Application
8.7.1 Campaign Management
8.7.1.1 Historical Trend (2018-2023)
8.7.1.2 Forecast Trend (2024-2032)
8.7.2 Email Marketing
8.7.2.1 Historical Trend (2018-2023)
8.7.2.2 Forecast Trend (2024-2032)
8.7.3 Inbound Marketing
8.7.3.1 Historical Trend (2018-2023)
8.7.3.2 Forecast Trend (2024-2032)
8.7.4 Mobile Applications
8.7.4.1 Historical Trend (2018-2023)
8.7.4.2 Forecast Trend (2024-2032)
8.7.5 Lead Nurturing and Lead Scoring
8.7.5.1 Historical Trend (2018-2023)
8.7.5.2 Forecast Trend (2024-2032)
8.7.6 Reporting and Analytics
8.7.6.1 Historical Trend (2018-2023)
8.7.6.2 Forecast Trend (2024-2032)
8.7.7 Social Media Marketing
8.7.7.1 Historical Trend (2018-2023)
8.7.7.2 Forecast Trend (2024-2032)
8.7.8 Others
8.8 Global Marketing Automation Market by End Use
8.8.1 BFSI
8.8.1.1 Historical Trend (2018-2023)
8.8.1.2 Forecast Trend (2024-2032)
8.8.2 Retail
8.8.2.1 Historical Trend (2018-2023)
8.8.2.2 Forecast Trend (2024-2032)
8.8.3 Healthcare
8.8.3.1 Historical Trend (2018-2023)
8.8.3.2 Forecast Trend (2024-2032)
8.8.4 Telecom and IT
8.8.4.1 Historical Trend (2018-2023)
8.8.4.2 Forecast Trend (2024-2032)
8.8.5 Discrete Manufacturing
8.8.5.1 Historical Trend (2018-2023)
8.8.5.2 Forecast Trend (2024-2032)
8.8.6 Government and Education
8.8.6.1 Historical Trend (2018-2023)
8.8.6.2 Forecast Trend (2024-2032)
8.8.7 Others
8.9 Global Marketing Automation Market by Region
8.9.1 North America
8.9.1.1 Historical Trend (2018-2023)
8.9.1.2 Forecast Trend (2024-2032)
8.9.2 Europe
8.9.2.1 Historical Trend (2018-2023)
8.9.2.2 Forecast Trend (2024-2032)
8.9.3 Asia Pacific
8.9.3.1 Historical Trend (2018-2023)
8.9.3.2 Forecast Trend (2024-2032)
8.9.4 Latin America
8.9.4.1 Historical Trend (2018-2023)
8.9.4.2 Forecast Trend (2024-2032)
8.9.5 Middle East and Africa
8.9.5.1 Historical Trend (2018-2023)
8.9.5.2 Forecast Trend (2024-2032)
9 North America Marketing Automation Market Analysis
9.1 United States of America
9.1.1 Historical Trend (2018-2023)
9.1.2 Forecast Trend (2024-2032)
9.2 Canada
9.2.1 Historical Trend (2018-2023)
9.2.2 Forecast Trend (2024-2032)
10 Europe Marketing Automation Market Analysis
10.1 United Kingdom
10.1.1 Historical Trend (2018-2023)
10.1.2 Forecast Trend (2024-2032)
10.2 Germany
10.2.1 Historical Trend (2018-2023)
10.2.2 Forecast Trend (2024-2032)
10.3 France
10.3.1 Historical Trend (2018-2023)
10.3.2 Forecast Trend (2024-2032)
10.4 Italy
10.4.1 Historical Trend (2018-2023)
10.4.2 Forecast Trend (2024-2032)
10.5 Others
11 Asia Pacific Marketing Automation Market Analysis
11.1 China
11.1.1 Historical Trend (2018-2023)
11.1.2 Forecast Trend (2024-2032)
11.2 Japan
11.2.1 Historical Trend (2018-2023)
11.2.2 Forecast Trend (2024-2032)
11.3 India
11.3.1 Historical Trend (2018-2023)
11.3.2 Forecast Trend (2024-2032)
11.4 ASEAN
11.4.1 Historical Trend (2018-2023)
11.4.2 Forecast Trend (2024-2032)
11.5 Australia
11.5.1 Historical Trend (2018-2023)
11.5.2 Forecast Trend (2024-2032)
11.6 Others
12 Latin America Marketing Automation Market Analysis
12.1 Brazil
12.1.1 Historical Trend (2018-2023)
12.1.2 Forecast Trend (2024-2032)
12.2 Argentina
12.2.1 Historical Trend (2018-2023)
12.2.2 Forecast Trend (2024-2032)
12.3 Mexico
12.3.1 Historical Trend (2018-2023)
12.3.2 Forecast Trend (2024-2032)
12.4 Others
13 Middle East and Africa Marketing Automation Market Analysis
13.1 Saudi Arabia
13.1.1 Historical Trend (2018-2023)
13.1.2 Forecast Trend (2024-2032)
13.2 United Arab Emirates
13.2.1 Historical Trend (2018-2023)
13.2.2 Forecast Trend (2024-2032)
13.3 Nigeria
13.3.1 Historical Trend (2018-2023)
13.3.2 Forecast Trend (2024-2032)
13.4 South Africa
13.4.1 Historical Trend (2018-2023)
13.4.2 Forecast Trend (2024-2032)
13.5 Others
14 Market Dynamics
14.1 SWOT Analysis
14.1.1 Strengths
14.1.2 Weaknesses
14.1.3 Opportunities
14.1.4 Threats
14.2 Porter’s Five Forces Analysis
14.2.1 Supplier’s Power
14.2.2 Buyer’s Power
14.2.3 Threat of New Entrants
14.2.4 Degree of Rivalry
14.2.5 Threat of Substitutes
14.3 Key Indicators for Demand
14.4 Key Indicators for Price
15 Competitive Landscape
15.1 Market Structure
15.2 Company Profiles
15.2.1 Adobe Inc.
15.2.1.1 Company Overview
15.2.1.2 Product Portfolio
15.2.1.3 Demographic Reach and Achievements
15.2.1.4 Certifications
15.2.2 IBM Corporation
15.2.2.1 Company Overview
15.2.2.2 Product Portfolio
15.2.2.3 Demographic Reach and Achievements
15.2.2.4 Certifications
15.2.3 Oracle Corporation
15.2.3.1 Company Overview
15.2.3.2 Product Portfolio
15.2.3.3 Demographic Reach and Achievements
15.2.3.4 Certifications
15.2.4 Microsoft Corporation
15.2.4.1 Company Overview
15.2.4.2 Product Portfolio
15.2.4.3 Demographic Reach and Achievements
15.2.4.4 Certifications
15.2.5 Salesforce, Inc.
15.2.5.1 Company Overview
15.2.5.2 Product Portfolio
15.2.5.3 Demographic Reach and Achievements
15.2.5.4 Certifications
15.2.6 HubSpot, Inc.
15.2.6.1 Company Overview
15.2.6.2 Product Portfolio
15.2.6.3 Demographic Reach and Achievements
15.2.6.4 Certifications
15.2.7 Infusion Software, Inc. (Keap)
15.2.7.1 Company Overview
15.2.7.2 Product Portfolio
15.2.7.3 Demographic Reach and Achievements
15.2.7.4 Certifications
15.2.8 Teradata Corporation
15.2.8.1 Company Overview
15.2.8.2 Product Portfolio
15.2.8.3 Demographic Reach and Achievements
15.2.8.4 Certifications
15.2.9 SAS Institute Inc.
15.2.9.1 Company Overview
15.2.9.2 Product Portfolio
15.2.9.3 Demographic Reach and Achievements
15.2.9.4 Certifications
15.2.10 Klaviyo, Inc.
15.2.10.1 Company Overview
15.2.10.2 Product Portfolio
15.2.10.3 Demographic Reach and Achievements
15.2.10.4 Certifications
15.2.11 Others
16 Key Trends and Developments in the Market
List of Key Figures and Tables
1. Global Marketing Automation Market: Key Industry Highlights, 2018 and 2032
2. Global Marketing Automation Historical Market: Breakup by Component (USD Billion), 2018-2023
3. Global Marketing Automation Market Forecast: Breakup by Component (USD Billion), 2024-2032
4. Global Marketing Automation Historical Market: Breakup by Deployment (USD Billion), 2018-2023
5. Global Marketing Automation Market Forecast: Breakup by Deployment (USD Billion), 2024-2032
6. Global Marketing Automation Historical Market: Breakup by Organization Size (USD Billion), 2018-2023
7. Global Marketing Automation Market Forecast: Breakup by Organization Size (USD Billion), 2024-2032
8. Global Marketing Automation Historical Market: Breakup by Application (USD Billion), 2018-2023
9. Global Marketing Automation Market Forecast: Breakup by Application (USD Billion), 2024-2032
10. Global Marketing Automation Historical Market: Breakup by End Use (USD Billion), 2018-2023
11. Global Marketing Automation Market Forecast: Breakup by End Use (USD Billion), 2024-2032
12. Global Marketing Automation Historical Market: Breakup by Region (USD Billion), 2018-2023
13. Global Marketing Automation Market Forecast: Breakup by Region (USD Billion), 2024-2032
14. North America Marketing Automation Historical Market: Breakup by Country (USD Billion), 2018-2023
15. North America Marketing Automation Market Forecast: Breakup by Country (USD Billion), 2024-2032
16. Europe Marketing Automation Historical Market: Breakup by Country (USD Billion), 2018-2023
17. Europe Marketing Automation Market Forecast: Breakup by Country (USD Billion), 2024-2032
18. Asia Pacific Marketing Automation Historical Market: Breakup by Country (USD Billion), 2018-2023
19. Asia Pacific Marketing Automation Market Forecast: Breakup by Country (USD Billion), 2024-2032
20. Latin America Marketing Automation Historical Market: Breakup by Country (USD Billion), 2018-2023
21. Latin America Marketing Automation Market Forecast: Breakup by Country (USD Billion), 2024-2032
22. Middle East and Africa Marketing Automation Historical Market: Breakup by Country (USD Billion), 2018-2023
23. Middle East and Africa Marketing Automation Market Forecast: Breakup by Country (USD Billion), 2024-2032
24. Global Marketing Automation Market Structure

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