Retailing in the United Kingdom

Retailing in the United Kingdom

The pandemic continued to have an impact on retailing in the UK in 2021. At the beginning of the year, the government imposed a national lockdown which lasted from 6 January to 8 March. From 8 March onwards, the government followed a 4-step roadmap, which ensured the gradual easing of restrictions. All social contact related restrictions were lifted on 21 June. The lockdown had a continued impact on consumers’ lifestyles, and shopping habits. In addition, it continued to restrict the operations...

Euromonitor International's Retailing in United Kingdom report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Non-Store Retailing, Store-Based Retailing.

Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

Why buy this report?
* Get a detailed picture of the Retailing market;
* Pinpoint growth sectors and identify factors driving change;
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Retailing in the United Kingdom
Euromonitor International
February 2022
List Of Contents And Tables
RETAILING IN THE UNITED KINGDOM
EXECUTIVE SUMMARY
Retailing in 2021: The big picture
The high street reopens
Technology remains key in attracting customers with personalised offers
What next for retailing?
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2021
Physical retail landscape
Cash and carry
Seasonality
Valentine's Day
Mother’s Day
Easter
Back to school
Black Friday/Cyber Monday/Cyber Weekend
Christmas
Payments
Delivery and collection
Emerging business models
MARKET DATA
Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
Table 3 Sales in Store-based Retailing by Channel: Value 2016-2021
Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2016-2021
Table 5 Store-based Retailing Outlets by Channel: Units 2016-2021
Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2016-2021
Table 7 Sales in Non-Store Retailing by Channel: Value 2016-2021
Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 11 Sales in Grocery Retailers by Channel: Value 2016-2021
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2016-2021
Table 13 Grocery Retailers Outlets by Channel: Units 2016-2021
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 17 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
Table 19 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 23 Sales in Mixed Retailers by Channel: Value 2016-2021
Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
Table 25 Mixed Retailers Outlets by Channel: Units 2016-2021
Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 27 Retailing GBO Company Shares: % Value 2017-2021
Table 28 Retailing GBN Brand Shares: % Value 2018-2021
Table 29 Store-based Retailing GBO Company Shares: % Value 2017-2021
Table 30 Store-based Retailing GBN Brand Shares: % Value 2018-2021
Table 31 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
Table 32 Non-Store Retailing GBO Company Shares: % Value 2017-2021
Table 33 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
Table 34 Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 35 Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 36 Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
Table 42 Mixed Retailers GBO Company Shares: % Value 2017-2021
Table 43 Mixed Retailers GBN Brand Shares: % Value 2018-2021
Table 44 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2021-2026
Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2021-2026
Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2021-2026
Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2021-2026
Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2021-2026
Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2021-2026
Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026
DISCLAIMER
SOURCES
Summary 2 Research Sources
CONVENIENCE STORES IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Convenience stores benefits both from lockdown and return to pre-pandemic habits
Forecourt convenience stores increase sales as mobility restrictions ease
New investment in to-go formats supports growth
PROSPECTS AND OPPORTUNITIES
Normalisation within grocery retailers to result in an early sales decline for convenience stores
HFSS regulation to encourage convenience stores to reconsider shelf space and layout
In-store experiences to attract customers to convenience stores
CHANNEL DATA
Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 74 Convenience Stores GBO Company Shares: % Value 2017-2021
Table 75 Convenience Stores GBN Brand Shares: % Value 2018-2021
Table 76 Convenience Stores LBN Brand Shares: Outlets 2018-2021
Table 77 Convenience Stores LBN Brand Shares: Selling Space 2018-2021
Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
DISCOUNTERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lingering price-sensitivity supports further positive growth for discounters in 2021
Changing competitive landscape intensifies competition between Aldi and Lidl
Digital remains an important aspect of discounters’ strategies
PROSPECTS AND OPPORTUNITIES
Discounters to benefit from store expansion and price sensitivity
Investment in technology to support seamless shopping at discounters
Health-conscious consumers in focus
CHANNEL DATA
Table 80 Discounters: Value Sales, Outlets and Selling Space 2016-2021
Table 81 Discounters: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 82 Discounters GBO Company Shares: % Value 2017-2021
Table 83 Discounters GBN Brand Shares: % Value 2018-2021
Table 84 Discounters LBN Brand Shares: Outlets 2018-2021
Table 85 Discounters LBN Brand Shares: Selling Space 2018-2021
Table 86 Discounters Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HYPERMARKETS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Hypermarkets continue to benefit from pandemic
Morrisons to be sold to a private equity group
Hypermarkets join the quick commerce competition
PROSPECTS AND OPPORTUNITIES
Return to pre-pandemic shopping habits to negatively impact hypermarket sales
Repositioning of hypermarkets is needed to attract customers back to stores
Tech innovation and sustainability to improve delivery systems
CHANNEL DATA
Table 88 Hypermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 89 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 90 Hypermarkets GBO Company Shares: % Value 2017-2021
Table 91 Hypermarkets GBN Brand Shares: % Value 2018-2021
Table 92 Hypermarkets LBN Brand Shares: Outlets 2018-2021
Table 93 Hypermarkets LBN Brand Shares: Selling Space 2018-2021
Table 94 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
SUPERMARKETS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic’s impact continues to benefit supermarkets in 2021
Omnichannel strategy becomes mainstream
Supermarkets commit to a healthier product offer
PROSPECTS AND OPPORTUNITIES
Convenience stores to attract customers away from supermarkets
Concessions to become integral part of supermarkets
Strategic focus on sustainability continues
CHANNEL DATA
Table 96 Supermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 97 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 98 Supermarkets GBO Company Shares: % Value 2017-2021
Table 99 Supermarkets GBN Brand Shares: % Value 2018-2021
Table 100 Supermarkets LBN Brand Shares: Outlets 2018-2021
Table 101 Supermarkets LBN Brand Shares: Selling Space 2018-2021
Table 102 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
TRADITIONAL GROCERY RETAILERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Sales of traditional grocery retailers decline due to online boom
Holland & Barrett leads the fragmented landscape, while Thorntons becomes online-only
Partnerships and new concepts boost retailers’ revenues in 2021
PROSPECTS AND OPPORTUNITIES
Modern channels to lure customers away from traditional grocery retailers
Demand for local could positively impact sales
Health and wellness at forefront of retailers’ strategies
CHANNEL DATA
Table 104 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 106 Traditional Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 107 Traditional Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 108 Traditional Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 109 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 110 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 111 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
APPAREL AND FOOTWEAR SPECIALIST RETAILERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Apparel and footwear giant Arcadia Group collapses
Increasing numbers of retailers fall into administration or permanently close stores
Fast fashion retailers perform relatively well
PROSPECTS AND OPPORTUNITIES
Further reduction in the number of outlets seems inevitable
Apparel and footwear specialist retailers need to be linked to e-commerce activities
Leading player Primark could launch online store
CHANNEL DATA
Table 112 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 113 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 114 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 115 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 116 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 117 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 118 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 119 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
ELECTRONICS AND APPLIANCE SPECIALIST RETAILERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Major players reconsider retail strategies in line with increasing popularity of e-commerce
Major changes at major player Currys Plc
Mobile phone retailers struggle to recover from impact of the pandemic
PROSPECTS AND OPPORTUNITIES
Retailers will need to identify ways to strengthen e-commerce presence
Mobile phone retailers unlikely to dramatically reduce number of outlets
Currys experiments with linking retail stores with online presence
CHANNEL DATA
Table 120 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 121 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 122 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 123 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 124 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 125 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 126 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 127 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HEALTH AND BEAUTY SPECIALIST RETAILERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Footfall struggles to completely recover in 2021
Health and beauty specialist retailers invest in more local retail concepts
Chemist/pharmacies records modest growth
PROSPECTS AND OPPORTUNITIES
Steady recovery is predicted for health and beauty specialist retailers
Major players invest in both physical stores as well as stronger online presence
Further penetration of e-commerce will limit stronger growth of health and beauty specialist retailers
CHANNEL DATA
Table 128 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 129 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 130 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
Table 131 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
Table 132 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 133 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 134 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 135 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 136 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 137 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 138 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
Table 139 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026
HOME AND GARDEN SPECIALIST RETAILERS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Home and garden specialist retailers perform relatively well as consumers invest in their homes
Homewares and home furnishing stores hit hard by pandemic and struggle to recover
Growth of e-commerce leads to an increase in number of outlets for some players
PROSPECTS AND OPPORTUNITIES
Rapid recovery for home improvement and gardening stores
Increasing number of furniture retailers expected to collapse
Home improvement specialists roll out small urban outlets
CHANNEL DATA
Table 140 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 141 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 142 Sales in Home and Garden Specialist Retailers by Channel: Value 2016-2021
Table 143 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2016-2021
Table 144 Home and Garden Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 145 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 146 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 147 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 148 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 149 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 150 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2021-2026
Table 151 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2021-2026
DEPARTMENT STORES IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Debenhams collapses after being in business for over 200 years
Department stores records strong rebound but does not recover to pre-pandemic levels
Department stores struggle to address competition from e-commerce
PROSPECTS AND OPPORTUNITIES
Bleak outlook for department stores with further closures likely
Polarising trends within department stores means stores with mid-positioning will struggle the most
Major players will analyse categories outside of the traditional scope of department stores
CHANNEL DATA
Table 152 Department Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 153 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 154 Department Stores GBO Company Shares: % Value 2017-2021
Table 155 Department Stores GBN Brand Shares: % Value 2018-2021
Table 156 Department Stores LBN Brand Shares: Outlets 2018-2021
Table 157 Department Stores LBN Brand Shares: Selling Space 2018-2021
Table 158 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 159 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
VARIETY STORES IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Essential classification determines performance of retailers during the pandemic
Store expansions and relocations impact competitive landscape
Concessions boost revenue of mixed variety stores
PROSPECTS AND OPPORTUNITIES
Number of physical variety stores set to further decline over forecast period
Could Mere challenge pricing strategy of variety stores?
Local variety store concept to emerge in the coming years
CHANNEL DATA
Table 160 Variety Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 161 Variety Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 162 Variety Stores GBO Company Shares: % Value 2017-2021
Table 163 Variety Stores GBN Brand Shares: % Value 2018-2021
Table 164 Variety Stores LBN Brand Shares: Outlets 2018-2021
Table 165 Variety Stores LBN Brand Shares: Selling Space 2018-2021
Table 166 Variety Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 167 Variety Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
WAREHOUSE CLUBS IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Costco remains the only player in warehouse clubs
Performance of Costco limited by negative effects of Brexit and pandemic
Private label range central to company strategy
PROSPECTS AND OPPORTUNITIES
Uncertainty could further encourage consumers to buy in bulk
New petrol filling stations will be used to drive growth of store performance
Costco likely to open new locations
CHANNEL DATA
Table 168 Warehouse Clubs: Value Sales, Outlets and Selling Space 2016-2021
Table 169 Warehouse Clubs: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 170 Warehouse Clubs GBO Company Shares: % Value 2017-2021
Table 171 Warehouse Clubs GBN Brand Shares: % Value 2018-2021
Table 172 Warehouse Clubs LBN Brand Shares: Outlets 2018-2021
Table 173 Warehouse Clubs LBN Brand Shares: Selling Space 2018-2021
Table 174 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 175 Warehouse Clubs Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
DIRECT SELLING IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic leads to a surge in online direct sales
Avon Cosmetics retains convincing leadership of fragmented competitive landscape
Changing consumer habits influence the popularity of certain product categories
PROSPECTS AND OPPORTUNITIES
Shift towards online drives a positive outlook for direct selling in the UK
Hybrid direct selling model is set to become the new norm
Fusion between direct selling and store-based retail is likely
CHANNEL DATA
Table 176 Direct Selling by Category: Value 2016-2021
Table 177 Direct Selling by Category: % Value Growth 2016-2021
Table 178 Direct Selling GBO Company Shares: % Value 2017-2021
Table 179 Direct Selling GBN Brand Shares: % Value 2018-2021
Table 180 Direct Selling Forecasts by Category: Value 2021-2026
Table 181 Direct Selling Forecasts by Category: % Value Growth 2021-2026
HOMESHOPPING IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Homeshopping becomes part of omnichannel strategy
Highly fragmented landscape dominated by small players
Food and drink homeshopping
PROSPECTS AND OPPORTUNITIES
E-commerce sales to attract traditional homeshopping’s target audience
Consolidation is unlikely going forward due to fragmented nature of the channel
CHANNEL DATA
Table 182 Homeshopping by Category: Value 2016-2021
Table 183 Homeshopping by Category: % Value Growth 2016-2021
Table 184 Homeshopping GBO Company Shares: % Value 2017-2021
Table 185 Homeshopping GBN Brand Shares: % Value 2018-2021
Table 186 Homeshopping Forecasts by Category: Value 2021-2026
Table 187 Homeshopping Forecasts by Category: % Value Growth 2021-2026
VENDING IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Increasing mobility and footfall supports rise in vending sales
VAT reduction favourably impacts sales, while competition remains stable
Pandemic accelerates product offer and tech innovation in vending
PROSPECTS AND OPPORTUNITIES
Higher share of foodservice providers to join vending competition
On-the-go to drive vending sales once again
Vending machines as part of micro markets
CHANNEL DATA
Table 188 Vending by Category: Value 2016-2021
Table 189 Vending by Category: % Value Growth 2016-2021
Table 190 Vending GBO Company Shares: % Value 2017-2021
Table 191 Vending GBN Brand Shares: % Value 2018-2021
Table 192 Vending Forecasts by Category: Value 2021-2026
Table 193 Vending Forecasts by Category: % Value Growth 2021-2026
E-COMMERCE (GOODS) IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Lockdown and permanent store closures continue to support e-commerce growth
Omnichannel strategy enters mainstream
New e-commerce VAT package after Brexit slows down cross-border sales
PROSPECTS AND OPPORTUNITIES
Increasing emphasis on sustainability to support e-commerce’s long-term growth
Investing in last mile distribution to remain at forefront of retailers’ strategies
New business and payment models to drive e-commerce growth going forward
CHANNEL DATA
Table 194 E-Commerce (Goods) by Channel and Category: Value 2016-2021
Table 195 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
Table 196 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
Table 197 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
Table 198 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
Table 199 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026
MOBILE E-COMMERCE (GOODS) IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Accelerated adoption of digital wallets increases sales of mobile e-commerce
Mobile is a fundamental element of omnichannel vision
Mobile e-commerce enables high level of personalisation of offers
PROSPECTS AND OPPORTUNITIES
Normalisation of consumer habits to further increase share of mobile e-commerce
Role that social media plays in mobile e-commerce to further strengthen
Voice commerce to foster mobile e-commerce
CHANNEL DATA
Table 200 Mobile E-Commerce (Goods): Value 2016-2021
Table 201 Mobile E-Commerce (Goods): % Value Growth 2016-2021
Table 202 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
Table 203 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026
FOOD AND DRINK E-COMMERCE IN THE UNITED KINGDOM
KEY DATA FINDINGS
2021 DEVELOPMENTS
Demand for groceries online remains high in 2021
Omnichannel strategy of grocery retailers is the new norm
Quick commerce is rewriting the grocery delivery landscape
PROSPECTS AND OPPORTUNITIES
Normalisation of consumer habits to slow down sales growth over forecast period
Grocery subscription services to contribute to online sales growth
Commitment to sustainable delivery is at the forefront of retailers’ strategies
CHANNEL DATA
Table 204 Food and Drink E-Commerce: Value 2016-2021
Table 205 Food and Drink E-Commerce: % Value Growth 2016-2021
Table 206 Food and Drink E-Commerce Forecasts: Value 2021-2026
Table 207 Food and Drink E-Commerce Forecasts: % Value Growth 2021-2026

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