Retailing in Bosnia and Herzegovina

Retailing in Bosnia and Herzegovina

Retailing in Bosnia and Herzegovina remained affected by the political and economic situation in the country. Bosnia and Herzegovina ended 2021 in its biggest crisis since the Balkan Wars, 2022 is awaited with great uncertainty. Bosnia and Herzegovina is deeply divided and facing the biggest political crisis since the signing of the Dayton Accords. The ruling coalition, formed only 14 months after the October 2018 elections by the HDZ Bosnia and Herzegovina, the Party of Democratic Action (SDA)...

Euromonitor International's Retailing in Bosnia and Herzegovina report offers insight into key trends and developments driving the industry. The report examines all retail channels to provide sector insight. Channels include hypermarkets, supermarkets, discounters, convenience stores, mixed retailers, health and beauty retailers, clothing and footwear retailers, furniture and furnishing stores, DIY and hardware stores, durable goods retailers, leisure and personal goods retailers. There are profiles of leading retailers, with analysis of their performance and the challenges they face. There is also analysis of non-store retailing: vending; homeshopping; internet retailing; direct selling, as available.

Product coverage: Non-Store Retailing, Store-Based Retailing.

Data coverage: market sizes (historic and forecasts), company shares, brand shares and distribution data.

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* Get a detailed picture of the Retailing market;
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Retailing in Bosnia and Herzegovina
Euromonitor International
April 2022
List Of Contents And Tables
RETAILING IN BOSNIA AND HERZEGOVINA
EXECUTIVE SUMMARY
Retailing in 2021: The big picture
Fortenova Grupa reorganises management structure to strengthen retail synergies
Entry of Lidl is set to intensify the competition in retailing
What next for retailing?
OPERATING ENVIRONMENT
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2021
Physical retail landscape
Cash and carry
Seasonality
Christmas and New Year
International Women’s Day
Payments
Delivery and collections
Emerging business models
MARKET DATA
Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
Table 3 Sales in Store-Based Retailing by Channel: Value 2016-2021
Table 4 Sales in Store-Based Retailing by Channel: % Value Growth 2016-2021
Table 5 Store-Based Retailing Outlets by Channel: Units 2016-2021
Table 6 Store-Based Retailing Outlets by Channel: % Unit Growth 2016-2021
Table 7 Sales in Non-Store Retailing by Channel: Value 2016-2021
Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
Table 9 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
Table 10 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 11 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
Table 12 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
Table 13 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
Table 14 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
Table 15 Retailing GBO Company Shares: % Value 2017-2021
Table 16 Retailing GBN Brand Shares: % Value 2018-2021
Table 17 Store-based Retailing GBO Company Shares: % Value 2017-2021
Table 18 Store-based Retailing GBN Brand Shares: % Value 2018-2021
Table 19 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
Table 20 Non-Store Retailing GBO Company Shares: % Value 2017-2021
Table 21 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
Table 22 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
Table 23 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
Table 24 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
Table 25 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
Table 26 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
Table 27 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
Table 28 Forecast Sales in Store-Based Retailing by Channel: Value 2021-2026
Table 29 Forecast Sales in Store-Based Retailing by Channel: % Value Growth 2021-2026
Table 30 Forecast Store-Based Retailing Outlets by Channel: Units 2021-2026
Table 31 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
Table 32 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
Table 33 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
Table 34 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 35 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 36 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
Table 37 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
Table 38 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
Table 39 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
DISCLAIMER
SOURCES
Summary 2 Research Sources
MODERN GROCERY RETAILERS IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Modern grocery retailers continue to grow strongly and make gains from traditional grocery retailers
Fortenova Grupa invests in retailing strategies as the competition within discounters is set to intensify
Bingo Group continues strategic investment with the acquisition of Via Media
PROSPECTS AND OPPORTUNITIES
Expansion to maintain healthy retail value sales growth over the forecast period
Investments in discounters is set to intensify the competitive landscape in the forecast period
More modern grocery retailers to launch their own e-commerce websites to satisfy busy consumers
CHANNEL DATA
Table 40 Modern Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 41 Modern Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 42 Sales in Modern Grocery Retailers by Channel: Value 2016-2021
Table 43 Sales in Modern Grocery Retailers by Channel: % Value Growth 2016-2021
Table 44 Modern Grocery Retailers Outlets by Channel: Units 2016-2021
Table 45 Modern Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 46 Modern Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 47 Modern Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 48 Modern Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 49 Modern Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 50 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 51 Modern Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 52 Forecast Sales in Modern Grocery Retailers by Channel: Value 2021-2026
Table 53 Forecast Sales in Modern Grocery Retailers by Channel: % Value Growth 2021-2026
Table 54 Forecast Modern Grocery Retailers Outlets by Channel: Units 2021-2026
Table 55 Forecast Modern Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
TRADITIONAL GROCERY RETAILERS IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Shift to modern grocery retailers continues to hurt traditional grocery retailers in 2021
Number of traditional grocery outlets continues to decline as operators struggle to recover from the economic effects of the pandemic
The competitive landscape remains highly fragmented despite plans to consolidate iNovine’s portfolio
PROSPECTS AND OPPORTUNITIES
The decline trend is set to continue as modern retail development accelerates
Traditional grocery retailers must innovate and adjust to changing consumer trends
Operators need to figure out best ways to serve the emerging digital shopper
CHANNEL DATA
Table 56 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 57 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 58 Traditional Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 59 Traditional Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 60 Traditional Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 61 Traditional Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 62 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 63 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
APPAREL AND FOOTWEAR SPECIALIST RETAILERS IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Independent apparel and footwear specialists close in the wake of the economic fallout of the pandemic
New concept store opens at Delta Planet Banja Luka to add dynamism and prestige to the channel
International players continue their expansion in Bosnia and Herzegovina
PROSPECTS AND OPPORTUNITIES
Young, trendy consumers offer frequent sales opportunities for apparel and footwear specialists
The growing encroachment of large international specialists set to continue to force smaller enterprises out of business
Circular economy and e-commerce to become the main focus of apparel and footwear specialists
CHANNEL DATA
Table 64 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 65 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 66 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 67 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 68 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 69 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 70 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 71 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
HEALTH AND BEAUTY SPECIALIST RETAILERS IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Health and beauty specialist retailers derive further benefit from rising health awareness in 2021
Vitamins and dietary supplements specialist retailers rides health trend to post the fastest retail value growth in 2021
Luxury brands and e-commerce add dynamism to the channel’s offer
PROSPECTS AND OPPORTUNITIES
Rising health awareness and the return to out-of-home lifestyles augur well for health and beauty specialist retailers
Healthy and tech-savvy lifestyles to support vitamins and dietary supplements specialist retailers
Expanding e-commerce capabilities to cannibalise brick-and-mortar operations over the forecast period
CHANNEL DATA
Table 72 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 73 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 74 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
Table 75 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
Table 76 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 77 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 78 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 79 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 80 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 81 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 82 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
Table 83 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026
MIXED RETAILERS IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Limited participation reduces dynamism of mixed retailers
Rebound in 2021 as consumers return to non-essential purchases
Fis dominates mixed retailers with a wide product offer and discounts
PROSPECTS AND OPPORTUNITIES
Gradual slowdown as modern retail channels offer appealing alternatives
Studio Moderna to focus on digital transformation to embrace e-commerce and win back consumers
E-commerce set to cannibalise outdated mixed retailer concepts
CHANNEL DATA
Table 84 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 85 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 86 Sales in Mixed Retailers by Channel: Value 2016-2021
Table 87 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
Table 88 Mixed Retailers Outlets by Channel: Units 2016-2021
Table 89 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 90 Mixed Retailers GBO Company Shares: % Value 2017-2021
Table 91 Mixed Retailers GBN Brand Shares: % Value 2018-2021
Table 92 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
Table 93 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
Table 94 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 95 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 96 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
Table 97 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
Table 98 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
Table 99 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026
DIRECT SELLING IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Direct selling rebounds as pandemic restrictions ease
The leading players enjoy high consumer engagement and loyalty
Major direct sellers recruit younger people to drive sales
PROSPECTS AND OPPORTUNITIES
Overall retail value sales decline anticipated as the competition intensifies
Avon, Farmasi and Oriflame set to see a stronger challenge within direct selling
Shift to digital strategies as direct sellers adapt to remain competitive
CHANNEL DATA
Table 100 Direct Selling by Category: Value 2016-2021
Table 101 Direct Selling by Category: % Value Growth 2016-2021
Table 102 Direct Selling GBO Company Shares: % Value 2017-2021
Table 103 Direct Selling GBN Brand Shares: % Value 2018-2021
Table 104 Direct Selling Forecasts by Category: Value 2021-2026
Table 105 Direct Selling Forecasts by Category: % Value Growth 2021-2026
E-COMMERCE (GOODS) IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic boost for e-commerce continues in 2021, although there remains wide room for digital development
Fast development of the channel leads to the creation of the first e-commerce association in Bosnia and Herzegovina
Vendors from Bosnia and Herzegovina can sell via Amazon using their country’s name
PROSPECTS AND OPPORTUNITIES
E-commerce to benefit from changing consumer shopping habits
Legal hurdles remain in the way of e-commerce development in Bosnia and Herzegovina
E-commerce growth to be driven by convenience and the expansion of online selling platforms
CHANNEL DATA
Table 106 E-Commerce (Goods) by Channel and Category: Value 2016-2021
Table 107 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
Table 108 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
Table 109 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
Table 110 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
Table 111 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026
MOBILE E-COMMERCE (GOODS) IN BOSNIA AND HERZEGOVINA
KEY DATA FINDINGS
2021 DEVELOPMENTS
Exponential retail value growth for mobile e-commerce (goods) as the pandemic continues to influence shopping choices
Leading retailers focus on developing mobile e-commerce capabilities
Young consumers help pure players and 3rd Party Merchant-owned platforms dominate the competitive landscape in 2021
PROSPECTS AND OPPORTUNITIES
Growing mobile-savvy consumer base to drive development and growth in the forecast period
Modern grocery retailers to contribute to the rapid growth of mobile e-commerce
Further development of mobile e-commerce to result in fast sales growth over the forecast period
CHANNEL DATA
Table 112 Mobile E-Commerce (Goods): Value 2016-2021
Table 113 Mobile E-Commerce (Goods): % Value Growth 2016-2021
Table 114 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
Table 115 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026

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