Global User Experience (UX) Research Software Competitive Landscape Professional Research Report 2025

Research Summary

User Experience (UX) research software refers to tools and applications designed to facilitate the process of gathering, analyzing, and interpreting data related to the user experience of digital products and services. UX researchers use these software solutions to conduct studies, surveys, usability tests, and collect user feedback to better understand how individuals interact with a website, application, or other digital interfaces. These tools often include features for creating and managing surveys, analyzing user behavior through metrics and analytics, and organizing qualitative data obtained from interviews or user testing sessions. The goal is to gain insights into user preferences, behaviors, and pain points, helping designers and developers make informed decisions to enhance the overall user experience of a product. Popular UX research software includes tools for user testing, heat mapping, analytics, and prototyping.

According to DIResearch's in-depth investigation and research, the global User Experience (UX) Research Software market size was valued at XX Million USD in 2024 and is projected to reach XX Million USD by 2032, with a CAGR of XX% (2025-2032). Notably, the China market has changed rapidly in the past few years. By 2024, China's market size is expected to be XX Million USD, representing approximately XX% of the global market share. By 2032, it is anticipated to grow further to XX Million USD, contributing XX% to the worldwide market share.

The major global  manufacturers of User Experience (UX) Research Software include UserTesting, Qualtrics, Hotjar, Lookback, UserZoom, Validately, Userlytics, UsabilityHub, TryMyUI, Woopra, Usabilla, TechSmith, 20 | 20, User Interviews etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.

This report studies the market size, price trends and future development prospects of User Experience (UX) Research Software. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global User Experience (UX) Research Software market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the User Experience (UX) Research Software market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of User Experience (UX) Research Software industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.  

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of User Experience (UX) Research Software Include:

UserTesting

Qualtrics

Hotjar

Lookback

UserZoom

Validately

Userlytics

UsabilityHub

TryMyUI

Woopra

Usabilla

TechSmith

20 | 20

User Interviews

User Experience (UX) Research Software Product Segment Include:

Cloud Based

On-Premises

User Experience (UX) Research Software Product Application Include:

Large Enterprises

SMEs

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global User Experience (UX) Research Software Industry PESTEL Analysis

Chapter 3: Global User Experience (UX) Research Software Industry Porter’s Five Forces Analysis

Chapter 4: Global User Experience (UX) Research Software Major Regional Market Size and Forecast Analysis

Chapter 5: Global User Experience (UX) Research Software Market Size and Forecast by Type and Application Analysis

Chapter 6: North America Passenger User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa User Experience (UX) Research Software Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global User Experience (UX) Research Software Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources