Global Smart Retail Competitive Landscape Professional Research Report 2025

Research Summary

Smart retail refers to the integration of advanced technologies and data analytics into the retail environment to optimize operations, enhance customer experiences, and drive business growth. This concept encompasses various innovations such as artificial intelligence, Internet of Things (IoT) devices, augmented reality, and data analytics tools to personalize marketing strategies, improve inventory management, and streamline the shopping journey. Smart retail solutions often include features like cashierless checkout systems, interactive displays, personalized recommendations based on customer data analysis, and real-time inventory tracking to ensure product availability. By leveraging these technologies, smart retail aims to create seamless and efficient shopping experiences while empowering retailers to make data-driven decisions and adapt to evolving consumer preferences and market trends.

According to DIResearch's in-depth investigation and research, the global Smart Retail market size was valued at XX Million USD in 2024 and is projected to reach XX Million USD by 2032, with a CAGR of XX% (2025-2032). Notably, the China market has changed rapidly in the past few years. By 2024, China's market size is expected to be XX Million USD, representing approximately XX% of the global market share. By 2032, it is anticipated to grow further to XX Million USD, contributing XX% to the worldwide market share.

The major global  manufacturers of Smart Retail include Amazon, Alibaba, SES-imagotag, IBM Corporation, Shinsegae I&C, Google, SOLUM ESL, Pricer, Intel Corporation, NEC Corporation, Cisco Systems, Wipro Technologies, Displaydata, Trax, Telit, Bossa Nova Robotics, Adastra Corporation, AWM etc. The global players competition landscape in this report is divided into three tiers. The first tier comprises global leading enterprises that command a substantial market share, hold a dominant industry position, possess strong competitiveness and influence, and generate significant revenue. The second tier includes companies with a notable market presence and reputation; these firms actively follow industry leaders in product, service, or technological innovation and maintain a moderate revenue scale. The third tier consists of smaller companies with limited market share and lower brand recognition, primarily focused on local markets and generating comparatively lower revenue.

This report studies the market size, price trends and future development prospects of Smart Retail. Focus on analysing the market share, product portfolio, prices, sales, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global Smart Retail market. The report data covers historical data from 2020 to 2024, based year in 2025 and forecast data from 2026 to 2032.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the Smart Retail market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Smart Retail industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.  

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of Smart Retail Include:

Amazon

Alibaba

SES-imagotag

IBM Corporation

Shinsegae I&C

Google

SOLUM ESL

Pricer

Intel Corporation

NEC Corporation

Cisco Systems

Wipro Technologies

Displaydata

Trax

Telit

Bossa Nova Robotics

Adastra Corporation

AWM

Smart Retail Product Segment Include:

Hardware

Software

Service

Smart Retail Product Application Include:

Supermarket

Convenience Store

Others

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global Smart Retail Industry PESTEL Analysis

Chapter 3: Global Smart Retail Industry Porter’s Five Forces Analysis

Chapter 4: Global Smart Retail Major Regional Market Size and Forecast Analysis

Chapter 5: Global Smart Retail Market Size and Forecast by Type and Application Analysis

Chapter 6: North America Passenger Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa Smart Retail Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global Smart Retail Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources


1 Social Business Intelligence Market Overview
1.1 Product Definition and Statistical Scope
1.2 Social Business Intelligence Product by Type
1.2.1 Cloud-Based
1.2.2 On-Premises
1.3 Social Business Intelligence Product by Application
1.3.1 SMEs
1.3.2 Large Enterprises
1.3.3 Government Organizations
1.4 Global Social Business Intelligence Market Size Analysis (2020-2032)
1.5 Social Business Intelligence Market Development Status and Trends
1.5.1 Social Business Intelligence Industry Development Status Analysis
1.5.2 Social Business Intelligence Industry Development Trends Analysis
2 Social Business Intelligence Market PESTEL Analysis
2.1 Political Factors Analysis
2.2 Economic Factors Analysis
2.3 Social Factors Analysis
2.4 Technological Factors Analysis
2.5 Environmental Factors Analysis
2.6 Legal Factors Analysis
3 Social Business Intelligence Market Porter's Five Forces Analysis
3.1 Competitive Rivalry
3.2 Threat of New Entrants
3.3 Bargaining Power of Suppliers
3.4 Bargaining Power of Buyers
3.5 Threat of Substitutes
4 Global Social Business Intelligence Market Analysis by Regions
4.1 Global Social Business Intelligence Overall Market: 2024 VS 2025 VS 2032
4.2 Global Social Business Intelligence Revenue and Forecast Analysis (2020-2032)
4.2.1 Global Social Business Intelligence Revenue and Market Share by Region (2020-2025)
4.2.2 Global Social Business Intelligence Revenue Forecast by Region (2026-2032)
5 Global Social Business Intelligence Market Size by Type and Application
5.1 Global Social Business Intelligence Market Size by Type (2020-2032)
5.2 Global Social Business Intelligence Market Size by Application (2020-2032)
6 North America
6.1 North America Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
6.2 North America Key Manufacturers Analysis
6.3 North America Social Business Intelligence Market Size by Type
6.4 North America Social Business Intelligence Market Size by Application
6.5 North America Social Business Intelligence Market Size by Country
6.5.1 US
6.5.2 Canada
7 Europe
7.1 Europe Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
7.2 Europe Key Manufacturers Analysis
7.3 Europe Social Business Intelligence Market Size by Type
7.4 Europe Social Business Intelligence Market Size by Application
7.5 Europe Social Business Intelligence Market Size by Country
7.5.1 Germany
7.5.2 France
7.5.3 United Kingdom
7.5.4 Italy
7.5.5 Spain
7.5.6 Benelux
8 China
8.1 China Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
8.2 China Key Manufacturers Analysis
8.3 China Social Business Intelligence Market Size by Type
8.4 China Social Business Intelligence Market Size by Application
9 APAC (excl. China)
9.1 APAC (excl. China) Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
9.2 APAC (excl. China) Key Manufacturers Analysis
9.3 APAC (excl. China) Social Business Intelligence Market Size by Type
9.4 APAC (excl. China) Social Business Intelligence Market Size by Application
9.5 APAC (excl. China) Social Business Intelligence Market Size by Country
9.5.1 Japan
9.5.2 South Korea
9.5.3 India
9.5.4 Australia
9.5.5 Southeast Asia
10 Latin America
10.1 Latin America Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
10.2 Latin America Key Manufacturers Analysis
10.3 Latin America Social Business Intelligence Market Size by Type
10.4 Latin America Social Business Intelligence Market Size by Application
10.5 Latin America Social Business Intelligence Market Size by Country
10.5.1 Mexico
10.5.2 Brazil
11 Middle East & Africa
11.1 Middle East & Africa Social Business Intelligence Market Size and Growth Rate Analysis (2020-2032)
11.2 Middle East & Africa Key Manufacturers Analysis
11.3 Middle East & Africa Social Business Intelligence Market Size by Type
11.4 Middle East & Africa Social Business Intelligence Market Size by Application
11.5 Middle East & Africa Social Business Intelligence Market Size by Country
11.5.1 Saudi Arabia
11.5.2 South Africa
12 Competition by Manufacturers
12.1 Global Social Business Intelligence Market Revenue by Key Manufacturers (2021-2025)
12.2 Social Business Intelligence Competitive Landscape Analysis and Market Dynamic
12.2.1 Social Business Intelligence Competitive Landscape Analysis
12.2.2 Global Key Manufacturers Headquarter Location and Key Area Sales
12.2.3 Market Dynamic
13 Key Companies Analysis
13.1 IBM
13.1.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.1.2 IBM Social Business Intelligence Product Portfolio
13.1.3 IBM Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.2 Oracle
13.2.1 Oracle Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.2.2 Oracle Social Business Intelligence Product Portfolio
13.2.3 Oracle Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.3 SAP
13.3.1 SAP Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.3.2 SAP Social Business Intelligence Product Portfolio
13.3.3 SAP Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.4 SAS Institute
13.4.1 SAS Institute Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.4.2 SAS Institute Social Business Intelligence Product Portfolio
13.4.3 SAS Institute Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.5 Adobe Systems
13.5.1 Adobe Systems Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.5.2 Adobe Systems Social Business Intelligence Product Portfolio
13.5.3 Adobe Systems Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.6 Attensity Group
13.6.1 Attensity Group Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.6.2 Attensity Group Social Business Intelligence Product Portfolio
13.6.3 Attensity Group Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.7 Beevolve
13.7.1 Beevolve Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.7.2 Beevolve Social Business Intelligence Product Portfolio
13.7.3 Beevolve Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.8 Clarabridge
13.8.1 Clarabridge Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.8.2 Clarabridge Social Business Intelligence Product Portfolio
13.8.3 Clarabridge Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.9 Crimson Hexagon
13.9.1 Crimson Hexagon Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.9.2 Crimson Hexagon Social Business Intelligence Product Portfolio
13.9.3 Crimson Hexagon Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.10 Evolve24
13.10.1 Evolve24 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.10.2 Evolve24 Social Business Intelligence Product Portfolio
13.10.3 Evolve24 Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.11 Google
13.11.1 Google Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.11.2 Google Social Business Intelligence Product Portfolio
13.11.3 Google Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.12 HP
13.12.1 HP Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.12.2 HP Social Business Intelligence Product Portfolio
13.12.3 HP Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.13 Kapow Software/ Kofax
13.13.1 Kapow Software/ Kofax Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.13.2 Kapow Software/ Kofax Social Business Intelligence Product Portfolio
13.13.3 Kapow Software/ Kofax Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.14 NetBase Solutions
13.14.1 NetBase Solutions Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.14.2 NetBase Solutions Social Business Intelligence Product Portfolio
13.14.3 NetBase Solutions Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.15 Lithium Technologies
13.15.1 Lithium Technologies Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.15.2 Lithium Technologies Social Business Intelligence Product Portfolio
13.15.3 Lithium Technologies Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.16 Radian6/Salesforce
13.16.1 Radian6/Salesforce Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.16.2 Radian6/Salesforce Social Business Intelligence Product Portfolio
13.16.3 Radian6/Salesforce Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.17 Cision
13.17.1 Cision Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.17.2 Cision Social Business Intelligence Product Portfolio
13.17.3 Cision Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
13.18 Sysomos
13.18.1 Sysomos Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.18.2 Sysomos Social Business Intelligence Product Portfolio
13.18.3 Sysomos Social Business Intelligence Market Data Analysis (Revenue, Gross Margin and Market Share) (2021-2025)
14 Industry Chain Analysis
14.1 Social Business Intelligence Industry Chain Analysis
14.2 Social Business Intelligence Industry Raw Material and Suppliers Analysis
14.2.1 Social Business Intelligence Key Raw Material Supply Analysis
14.2.2 Raw Material Suppliers and Contact Information
14.3 Social Business Intelligence Typical Downstream Customers
14.4 Social Business Intelligence Sales Channel Analysis
15 Research Findings and Conclusion
16 Methodology and Data Source
16.1 Methodology/Research Approach
16.2 Research Scope
16.3 Benchmarks and Assumptions
16.4 Date Source
16.4.1 Primary Sources
16.4.2 Secondary Sources
16.5 Data Cross Validation
16.6 Disclaimer

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