Global Cloud-based PBX Competitive Landscape Professional Research Report 2024

Global Cloud-based PBX Competitive Landscape Professional Research Report 2024



Research Summary

A cloud-based PBX, also known as hosted PBX or virtual PBX, is a modern phone system that operates entirely in the cloud. Unlike traditional PBX systems that require physical hardware and on-premises maintenance, a cloud-based PBX relies on internet connectivity to deliver telephony services. The phone system is hosted and managed by a third-party cloud service provider, which means businesses do not need to invest in expensive equipment or worry about system updates and maintenance. Cloud-based PBX offers a range of advanced features, such as virtual extensions, voicemail-to-email, call forwarding, auto-attendant, and conferencing capabilities, making it a versatile and cost-effective solution for businesses of all sizes. It also provides the flexibility for remote and mobile workers to connect seamlessly, improving collaboration and productivity. Additionally, cloud-based PBX offers scalability, allowing businesses to easily add or remove phone lines and features as their needs change. Overall, it is a modern and efficient communication solution that empowers businesses to enhance their communication capabilities while reducing the burden of traditional phone system management.

According to DIResearch's in-depth investigation and research, the global Cloud-based PBX market size will reach XX US$ Million in 2024, and is expected to reach XX US$ Million in 2030, with a CAGR of XX% (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be XX US$ Million, accounting for approximately XX% of the world. It is expected to reach XX US$ Million in 2030, and the global share will reach XX%.

The major global manufacturers of Cloud-based PBX include Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, Sangoma, 8x8, Panasonic, NetFortris, TPX Communications etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.

This report studies the market size, price trends and future development prospects of Cloud-based PBX. Focus on analysing the market share, product portfolio, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global Cloud-based PBX market. The report data covers historical data from 2019 to 2023, base year in 2024 and forecast data from 2025 to 2030.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the Cloud-based PBX market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Cloud-based PBX industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of Cloud-based PBX Include:

Microsoft

Cisco

Mitel Networks

RingCentral

Verizon

MegaPath

Nextiva

3CX

Estech Systems

Sangoma

8x8

Panasonic

NetFortris

TPX Communications

Cloud-based PBX Product Segment Include:

Unlimited Cloud PBX

Metered Cloud PBX

Cloud-based PBX Product Application Include:

SMEs

Large Enterprises

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global Cloud-based PBX Industry PESTEL Analysis

Chapter 3: Global Cloud-based PBX Industry Porter’s Five Forces Analysis

Chapter 4: Global Cloud-based PBX Major Regional Market Size and Forecast Analysis

Chapter 5: Global Cloud-based PBX Market Size and Forecast by Type and Application Analysis

Chapter 6: North America Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global Cloud-based PBX Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources


1 Cloud-based PBX Market Overview
1.1 Product Definition and Statistical Scope
1.2 Cloud-based PBX Product by Type
1.2.1 Global Cloud-based PBX Market Size by Type, 2023 VS 2024 VS 2030
1.2.2 Unlimited Cloud PBX
1.2.3 Metered Cloud PBX
1.3 Cloud-based PBX Product by Application
1.3.1 Global Cloud-based PBX Market Size by Application, 2023 VS 2024 VS 2030
1.3.2 SMEs
1.3.3 Large Enterprises
1.4 Global Cloud-based PBX Market Revenue Analysis (2019-2030)
1.5 Cloud-based PBX Market Development Status and Trends
1.5.1 Cloud-based PBX Industry Development Status Analysis
1.5.2 Cloud-based PBX Industry Development Trends Analysis
2 Cloud-based PBX Market PESTEL Analysis
2.1 Political Factors Analysis
2.2 Economic Factors Analysis
2.3 Social Factors Analysis
2.4 Technological Factors Analysis
2.5 Environmental Factors Analysis
2.6 Legal Factors Analysis
3 Cloud-based PBX Market Porter's Five Forces Analysis
3.1 Competitive Rivalry
3.2 Threat of New Entrants
3.3 Bargaining Power of Suppliers
3.4 Bargaining Power of Buyers
3.5 Threat of Substitutes
4 Global Cloud-based PBX Market Analysis by Regions
4.1 Cloud-based PBX Overall Market: 2023 VS 2024 VS 2030
4.2 Global Cloud-based PBX Revenue and Forecast Analysis (2019-2030)
4.2.1 Global Cloud-based PBX Revenue and Market Share by Region (2019-2024)
4.2.2 Global Cloud-based PBX Revenue Forecast by Region (2025-2030)
5 Global Cloud-based PBX Market Size by Type and Application
5.1 Global Cloud-based PBX Market Size by Type
5.2 Global Cloud-based PBX Market Size by Application
6 North America
6.1 North America Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
6.2 North America Key Manufacturers Analysis
6.3 North America Cloud-based PBX Market Size by Type
6.4 North America Cloud-based PBX Market Size by Application
6.5 North America Cloud-based PBX Market Size by Country
6.5.1 US
6.5.2 Canada
7 Europe
7.1 Europe Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
7.2 Europe Key Manufacturers Analysis
7.3 Europe Cloud-based PBX Market Size by Type
7.4 Europe Cloud-based PBX Market Size by Application
7.5 Europe Cloud-based PBX Market Size by Country
7.5.1 Germany
7.5.2 France
7.5.3 United Kingdom
7.5.4 Italy
7.5.5 Spain
7.5.6 Benelux
8 China
8.1 China Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
8.2 China Key Manufacturers Analysis
8.3 China Cloud-based PBX Market Size by Type
8.4 China Cloud-based PBX Market Size by Application
9 APAC (excl. China)
9.1 APAC (excl. China) Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
9.2 APAC (excl. China) Key Manufacturers Analysis
9.3 APAC (excl. China) Cloud-based PBX Market Size by Type
9.4 APAC (excl. China) Cloud-based PBX Market Size by Application
9.5 APAC (excl. China) Cloud-based PBX Market Size by Country
9.5.1 Japan
9.5.2 South Korea
9.5.3 India
9.5.4 Australia
9.5.5 Indonesia
9.5.6 Vietnam
9.5.7 Malaysia
9.5.8 Thailand
10 Latin America
10.1 Latin America Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
10.2 Latin America Key Manufacturers Analysis
10.3 Latin America Cloud-based PBX Market Size by Type
10.4 Latin America Cloud-based PBX Market Size by Application
10.5 Latin America Cloud-based PBX Market Size by Country
10.5.1 Mecixo
10.5.2 Brazil
11 Middle East & Africa
11.1 Middle East & Africa Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030)
11.2 Middle East & Africa Key Manufacturers Analysis
11.3 Middle East & Africa Cloud-based PBX Market Size by Type
11.4 Middle East & Africa Cloud-based PBX Market Size by Application
11.5 Middle East & Africa Cloud-based PBX Market Size by Country
11.5.1 Saudi Arabia
11.5.2 South Africa
12 Market Competition by Manufacturers
12.1 Global Cloud-based PBX Market Revenue by Key Manufacturers (2020-2024)
12.2 Cloud-based PBX Competitive Landscape Analysis and Market Dynamic
12.2.1 Cloud-based PBX Competitive Landscape Analysis
12.2.2 Global Key Manufacturers Headquarter and Key Area Sales
12.2.3 Market Dynamic
13 Key Companies Analysis
13.1 Microsoft
13.1.1 Microsoft Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.1.2 Microsoft Cloud-based PBX Product Portfolio
13.1.3 Microsoft Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.2 Cisco
13.2.1 Cisco Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.2.2 Cisco Cloud-based PBX Product Portfolio
13.2.3 Cisco Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.3 Mitel Networks
13.3.1 Mitel Networks Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.3.2 Mitel Networks Cloud-based PBX Product Portfolio
13.3.3 Mitel Networks Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.4 RingCentral
13.4.1 RingCentral Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.4.2 RingCentral Cloud-based PBX Product Portfolio
13.4.3 RingCentral Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.5 Verizon
13.5.1 Verizon Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.5.2 Verizon Cloud-based PBX Product Portfolio
13.5.3 Verizon Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.6 MegaPath
13.6.1 MegaPath Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.6.2 MegaPath Cloud-based PBX Product Portfolio
13.6.3 MegaPath Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.7 Nextiva
13.7.1 Nextiva Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.7.2 Nextiva Cloud-based PBX Product Portfolio
13.7.3 Nextiva Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.8 3CX
13.8.1 3CX Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.8.2 3CX Cloud-based PBX Product Portfolio
13.8.3 3CX Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.9 Estech Systems
13.9.1 Estech Systems Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.9.2 Estech Systems Cloud-based PBX Product Portfolio
13.9.3 Estech Systems Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.10 Sangoma
13.10.1 Sangoma Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.10.2 Sangoma Cloud-based PBX Product Portfolio
13.10.3 Sangoma Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.11 8x8
13.11.1 8x8 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.11.2 8x8 Cloud-based PBX Product Portfolio
13.11.3 8x8 Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.12 Panasonic
13.12.1 Panasonic Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.12.2 Panasonic Cloud-based PBX Product Portfolio
13.12.3 Panasonic Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.13 NetFortris
13.13.1 NetFortris Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.13.2 NetFortris Cloud-based PBX Product Portfolio
13.13.3 NetFortris Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.14 TPX Communications
13.14.1 TPX Communications Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.14.2 TPX Communications Cloud-based PBX Product Portfolio
13.14.3 TPX Communications Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
14 Industry Chain Analysis
14.1 Cloud-based PBX Industry Chain Analysis
14.2 Cloud-based PBX Industry Raw Material and Suppliers Analysis
14.2.1 Upstream Key Raw Material Supply Analysis
14.2.2 Raw Material Suppliers and Contact Information
14.3 Cloud-based PBX Typical Downstream Customers
14.4 Cloud-based PBX Sales Channel Analysis
15 Research Findings and Conclusion
16 Methodology and Data Source
16.1 Methodology/Research Approach
16.2 Research Scope
16.3 Benchmarks and Assumptions
16.4 Date Source
16.4.1 Primary Sources
16.4.2 Secondary Sources
16.5 Data Cross Validation
16.6 Disclaimer

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings