Global BPO Business Analytics Competitive Landscape Professional Research Report 2024

Global BPO Business Analytics Competitive Landscape Professional Research Report 2024



Research Summary

BPO (Business Process Outsourcing) Business Analytics refers to the application of data analytics and advanced techniques in the field of business process outsourcing. BPO companies often handle large volumes of data and perform various processes on behalf of their clients, such as customer support, finance and accounting, human resources, and more. BPO Business Analytics involves the systematic analysis of this data to gain valuable insights, identify patterns, and make data-driven decisions to improve operational efficiency, enhance customer satisfaction, optimize resource allocation, and drive business growth. It involves employing statistical analysis, data mining, predictive modeling, machine learning, and other analytical methodologies to extract meaningful information and generate actionable recommendations. BPO Business Analytics plays a vital role in enabling BPO companies to leverage data as a strategic asset, drive performance improvements, and deliver valuable insights to their clients.

According to DIResearch's in-depth investigation and research, the global BPO Business Analytics market size will reach XX US$ Million in 2024, and is expected to reach XX US$ Million in 2030, with a CAGR of XX% (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be XX US$ Million, accounting for approximately XX% of the world. It is expected to reach XX US$ Million in 2030, and the global share will reach XX%.

The major global manufacturers of BPO Business Analytics include Accenture, Cognizant, Genpact, IBM, TCS, Tech Mahindra, Capgemini, Wipro, EXL, NTT DATA (Dell), WNS Global, Concentrix, Infosys, Mu Sigma, StarTe, 95TELEWEB INFORMATION, CDG, CPI Data Services, Huatuo, Sunyard System Engineering, transcosmos inc., BEYONDSOFT etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.

This report studies the market size, price trends and future development prospects of BPO Business Analytics. Focus on analysing the market share, product portfolio, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global BPO Business Analytics market. The report data covers historical data from 2019 to 2023, base year in 2024 and forecast data from 2025 to 2030.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the BPO Business Analytics market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of BPO Business Analytics industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of BPO Business Analytics Include:

Accenture

Cognizant

Genpact

IBM

TCS

Tech Mahindra

Capgemini

Wipro

EXL

NTT DATA (Dell)

WNS Global

Concentrix

Infosys

Mu Sigma

StarTe

95TELEWEB INFORMATION

CDG

CPI Data Services

Huatuo

Sunyard System Engineering

transcosmos inc.

BEYONDSOFT

BPO Business Analytics Product Segment Include:

HR

procurement

Sales & Marketing

Logistics

Training

Product Engineering

F & A

BPO Business Analytics Product Application Include:

BFSI

Manufacturing

Healthcare

Retail

Telecom

Others

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global BPO Business Analytics Industry PESTEL Analysis

Chapter 3: Global BPO Business Analytics Industry Porter’s Five Forces Analysis

Chapter 4: Global BPO Business Analytics Major Regional Market Size and Forecast Analysis

Chapter 5: Global BPO Business Analytics Market Size and Forecast by Type and Application Analysis

Chapter 6: North America BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa BPO Business Analytics Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global BPO Business Analytics Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources


1 BPO Business Analytics Market Overview
1.1 Product Definition and Statistical Scope
1.2 BPO Business Analytics Product by Type
1.2.1 Global BPO Business Analytics Market Size by Type, 2023 VS 2024 VS 2030
1.2.2 HR
1.2.3 procurement
1.2.4 Sales & Marketing
1.2.5 Logistics
1.2.6 Training
1.2.7 Product Engineering
1.2.8 F & A
1.3 BPO Business Analytics Product by Application
1.3.1 Global BPO Business Analytics Market Size by Application, 2023 VS 2024 VS 2030
1.3.2 BFSI
1.3.3 Manufacturing
1.3.4 Healthcare
1.3.5 Retail
1.3.6 Telecom
1.3.7 Others
1.4 Global BPO Business Analytics Market Revenue Analysis (2019-2030)
1.5 BPO Business Analytics Market Development Status and Trends
1.5.1 BPO Business Analytics Industry Development Status Analysis
1.5.2 BPO Business Analytics Industry Development Trends Analysis
2 BPO Business Analytics Market PESTEL Analysis
2.1 Political Factors Analysis
2.2 Economic Factors Analysis
2.3 Social Factors Analysis
2.4 Technological Factors Analysis
2.5 Environmental Factors Analysis
2.6 Legal Factors Analysis
3 BPO Business Analytics Market Porter's Five Forces Analysis
3.1 Competitive Rivalry
3.2 Threat of New Entrants
3.3 Bargaining Power of Suppliers
3.4 Bargaining Power of Buyers
3.5 Threat of Substitutes
4 Global BPO Business Analytics Market Analysis by Regions
4.1 BPO Business Analytics Overall Market: 2023 VS 2024 VS 2030
4.2 Global BPO Business Analytics Revenue and Forecast Analysis (2019-2030)
4.2.1 Global BPO Business Analytics Revenue and Market Share by Region (2019-2024)
4.2.2 Global BPO Business Analytics Revenue Forecast by Region (2025-2030)
5 Global BPO Business Analytics Market Size by Type and Application
5.1 Global BPO Business Analytics Market Size by Type
5.2 Global BPO Business Analytics Market Size by Application
6 North America
6.1 North America BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
6.2 North America Key Manufacturers Analysis
6.3 North America BPO Business Analytics Market Size by Type
6.4 North America BPO Business Analytics Market Size by Application
6.5 North America BPO Business Analytics Market Size by Country
6.5.1 US
6.5.2 Canada
7 Europe
7.1 Europe BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
7.2 Europe Key Manufacturers Analysis
7.3 Europe BPO Business Analytics Market Size by Type
7.4 Europe BPO Business Analytics Market Size by Application
7.5 Europe BPO Business Analytics Market Size by Country
7.5.1 Germany
7.5.2 France
7.5.3 United Kingdom
7.5.4 Italy
7.5.5 Spain
7.5.6 Benelux
8 China
8.1 China BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
8.2 China Key Manufacturers Analysis
8.3 China BPO Business Analytics Market Size by Type
8.4 China BPO Business Analytics Market Size by Application
9 APAC (excl. China)
9.1 APAC (excl. China) BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
9.2 APAC (excl. China) Key Manufacturers Analysis
9.3 APAC (excl. China) BPO Business Analytics Market Size by Type
9.4 APAC (excl. China) BPO Business Analytics Market Size by Application
9.5 APAC (excl. China) BPO Business Analytics Market Size by Country
9.5.1 Japan
9.5.2 South Korea
9.5.3 India
9.5.4 Australia
9.5.5 Indonesia
9.5.6 Vietnam
9.5.7 Malaysia
9.5.8 Thailand
10 Latin America
10.1 Latin America BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
10.2 Latin America Key Manufacturers Analysis
10.3 Latin America BPO Business Analytics Market Size by Type
10.4 Latin America BPO Business Analytics Market Size by Application
10.5 Latin America BPO Business Analytics Market Size by Country
10.5.1 Mecixo
10.5.2 Brazil
11 Middle East & Africa
11.1 Middle East & Africa BPO Business Analytics Market Size and Growth Rate Analysis (2019-2030)
11.2 Middle East & Africa Key Manufacturers Analysis
11.3 Middle East & Africa BPO Business Analytics Market Size by Type
11.4 Middle East & Africa BPO Business Analytics Market Size by Application
11.5 Middle East & Africa BPO Business Analytics Market Size by Country
11.5.1 Saudi Arabia
11.5.2 South Africa
12 Market Competition by Manufacturers
12.1 Global BPO Business Analytics Market Revenue by Key Manufacturers (2020-2024)
12.2 BPO Business Analytics Competitive Landscape Analysis and Market Dynamic
12.2.1 BPO Business Analytics Competitive Landscape Analysis
12.2.2 Global Key Manufacturers Headquarter and Key Area Sales
12.2.3 Market Dynamic
13 Key Companies Analysis
13.1 Accenture
13.1.1 Accenture Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.1.2 Accenture BPO Business Analytics Product Portfolio
13.1.3 Accenture BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.2 Cognizant
13.2.1 Cognizant Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.2.2 Cognizant BPO Business Analytics Product Portfolio
13.2.3 Cognizant BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.3 Genpact
13.3.1 Genpact Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.3.2 Genpact BPO Business Analytics Product Portfolio
13.3.3 Genpact BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.4 IBM
13.4.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.4.2 IBM BPO Business Analytics Product Portfolio
13.4.3 IBM BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.5 TCS
13.5.1 TCS Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.5.2 TCS BPO Business Analytics Product Portfolio
13.5.3 TCS BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.6 Tech Mahindra
13.6.1 Tech Mahindra Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.6.2 Tech Mahindra BPO Business Analytics Product Portfolio
13.6.3 Tech Mahindra BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.7 Capgemini
13.7.1 Capgemini Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.7.2 Capgemini BPO Business Analytics Product Portfolio
13.7.3 Capgemini BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.8 Wipro
13.8.1 Wipro Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.8.2 Wipro BPO Business Analytics Product Portfolio
13.8.3 Wipro BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.9 EXL
13.9.1 EXL Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.9.2 EXL BPO Business Analytics Product Portfolio
13.9.3 EXL BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.10 NTT DATA (Dell)
13.10.1 NTT DATA (Dell) Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.10.2 NTT DATA (Dell) BPO Business Analytics Product Portfolio
13.10.3 NTT DATA (Dell) BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.11 WNS Global
13.11.1 WNS Global Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.11.2 WNS Global BPO Business Analytics Product Portfolio
13.11.3 WNS Global BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.12 Concentrix
13.12.1 Concentrix Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.12.2 Concentrix BPO Business Analytics Product Portfolio
13.12.3 Concentrix BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.13 Infosys
13.13.1 Infosys Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.13.2 Infosys BPO Business Analytics Product Portfolio
13.13.3 Infosys BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.14 Mu Sigma
13.14.1 Mu Sigma Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.14.2 Mu Sigma BPO Business Analytics Product Portfolio
13.14.3 Mu Sigma BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.15 StarTe
13.15.1 StarTe Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.15.2 StarTe BPO Business Analytics Product Portfolio
13.15.3 StarTe BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.16 95TELEWEB INFORMATION
13.16.1 95TELEWEB INFORMATION Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.16.2 95TELEWEB INFORMATION BPO Business Analytics Product Portfolio
13.16.3 95TELEWEB INFORMATION BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.17 CDG
13.17.1 CDG Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.17.2 CDG BPO Business Analytics Product Portfolio
13.17.3 CDG BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.18 CPI Data Services
13.18.1 CPI Data Services Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.18.2 CPI Data Services BPO Business Analytics Product Portfolio
13.18.3 CPI Data Services BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.19 Huatuo
13.19.1 Huatuo Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.19.2 Huatuo BPO Business Analytics Product Portfolio
13.19.3 Huatuo BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.20 Sunyard System Engineering
13.20.1 Sunyard System Engineering Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.20.2 Sunyard System Engineering BPO Business Analytics Product Portfolio
13.20.3 Sunyard System Engineering BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.21 transcosmos inc.
13.21.1 transcosmos inc. Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.21.2 transcosmos inc. BPO Business Analytics Product Portfolio
13.21.3 transcosmos inc. BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
13.22 BEYONDSOFT
13.22.1 BEYONDSOFT Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.22.2 BEYONDSOFT BPO Business Analytics Product Portfolio
13.22.3 BEYONDSOFT BPO Business Analytics Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)
14 Industry Chain Analysis
14.1 BPO Business Analytics Industry Chain Analysis
14.2 BPO Business Analytics Industry Raw Material and Suppliers Analysis
14.2.1 Upstream Key Raw Material Supply Analysis
14.2.2 Raw Material Suppliers and Contact Information
14.3 BPO Business Analytics Typical Downstream Customers
14.4 BPO Business Analytics Sales Channel Analysis
15 Research Findings and Conclusion
16 Methodology and Data Source
16.1 Methodology/Research Approach
16.2 Research Scope
16.3 Benchmarks and Assumptions
16.4 Date Source
16.4.1 Primary Sources
16.4.2 Secondary Sources
16.5 Data Cross Validation
16.6 Disclaimer

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