Global AI Chatbots Competitive Landscape Professional Research Report 2024

Global AI Chatbots Competitive Landscape Professional Research Report 2024



Research Summary

AI Chatbots are computer programs or artificial intelligence applications designed to simulate human interaction in order to provide automated assistance or communication with people. They are designed to interpret and understand natural language queries or requests, and to respond with pre-programmed answers or actions. AI Chatbots can be used for a variety of purposes, such as customer support, automated sales, or even personal assistance. They use machine learning algorithms and natural language processing technologies to provide human-like interactions and improve their ability to understand and respond to users' needs over time.

According to DIResearch's in-depth investigation and research, the global AI Chatbots market size will reach XX US$ Million in 2024, and is expected to reach XX US$ Million in 2030, with a CAGR of XX% (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be XX US$ Million, accounting for approximately XX% of the world. It is expected to reach XX US$ Million in 2030, and the global share will reach XX%.

The major global manufacturers of AI Chatbots include IBM, [24]7.ai, Google, Nuance Communications, AWS, LogMeIn, Inbenta, Kore.ai, Gupshup, AIVO, Yellow Messenger, CogniCor Technologies, Passage AI, Chatfuel, SmartBots.ai etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.

This report studies the market size, price trends and future development prospects of AI Chatbots. Focus on analysing the market share, product portfolio, prices, sales volume, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global AI Chatbots market. The report data covers historical data from 2019 to 2023, based year in 2024 and forecast data from 2025 to 2030.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the AI Chatbots market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of AI Chatbots industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.    

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of AI Chatbots Include:

IBM

[24]7.ai

Google

Nuance Communications

AWS

LogMeIn

Inbenta

Kore.ai

Gupshup

AIVO

Yellow Messenger

CogniCor Technologies

Passage AI

Chatfuel

SmartBots.ai

AI Chatbots Product Segment Include:

Messengers

Web Widgets

Others

AI Chatbots Product Application Include:

Large Enterprises

SMEs

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global AI Chatbots Industry PESTEL Analysis

Chapter 3: Global AI Chatbots Industry Porter’s Five Forces Analysis

Chapter 4: Global AI Chatbots Major Regional Market Size (Revenue, Sales, Price) and Forecast Analysis

Chapter 5: Global AI Chatbots Market Size and Forecast by Type and Application Analysis

Chapter 6: North America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa AI Chatbots Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global AI Chatbots Competitive Analysis of Key Manufacturers (Sales, Revenue, Market Share, Price, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Sales, Revenue, Price and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources


1 AI Chatbots Market Overview
1.1 Product Definition and Statistical Scope
1.2 AI Chatbots Product by Type
1.2.1 Global AI Chatbots Market Size by Type, 2023 VS 2024 VS 2030
1.2.2 Messengers
1.2.3 Web Widgets
1.2.4 Others
1.3 AI Chatbots Product by Application
1.3.1 Global AI Chatbots Market Size by Application, 2023 VS 2024 VS 2030
1.3.2 Large Enterprises
1.3.3 SMEs
1.4 Global AI Chatbots Market Revenue and Sales Analysis
1.4.1 Global AI Chatbots Market Size Analysis (2019-2030)
1.4.2 Global AI Chatbots Market Sales Analysis (2019-2030)
1.4.3 Global AI Chatbots Market Sales Price Trend Analysis (2019-2030)
1.5 AI Chatbots Market Development Status and Trends
1.5.1 AI Chatbots Industry Development Status Analysis
1.5.2 AI Chatbots Industry Development Trends Analysis
2 AI Chatbots Market PESTEL Analysis
2.1 Political Factors Analysis
2.2 Economic Factors Analysis
2.3 Social Factors Analysis
2.4 Technological Factors Analysis
2.5 Environmental Factors Analysis
2.6 Legal Factors Analysis
3 AI Chatbots Market Porter's Five Forces Analysis
3.1 Competitive Rivalry
3.2 Threat of New Entrants
3.3 Bargaining Power of Suppliers
3.4 Bargaining Power of Buyers
3.5 Threat of Substitutes
4 Global AI Chatbots Market Analysis by Regions
4.1 AI Chatbots Overall Market: 2023 VS 2024 VS 2030
4.2 Global AI Chatbots Revenue and Forecast Analysis (2019-2030)
4.2.1 Global AI Chatbots Revenue and Market Share by Region (2019-2024)
4.2.2 Global AI Chatbots Revenue Forecast by Region (2025-2030)
4.3 Global AI Chatbots Sales and Forecast Analysis (2019-2030)
4.3.1 Global AI Chatbots Sales and Market Share by Region (2019-2024)
4.3.2 Global AI Chatbots Sales Forecast by Region (2025-2030)
4.4 Global AI Chatbots Sales Price Trend Analysis (2019-2030)
5 Global AI Chatbots Market Size by Type and Application
5.1 Global AI Chatbots Market Size by Type
5.1.1 Global AI Chatbots Revenue and Forecast Analysis by Type (2019-2030)
5.1.2 Global AI Chatbots Sales and Forecast Analysis by Type (2019-2030)
5.2 Global AI Chatbots Market Size by Application
5.2.1 Global AI Chatbots Revenue and Forecast Analysis by Application (2019-2030)
5.2.2 Global AI Chatbots Sales and Forecast Analysis by Application (2019-2030)
6 North America
6.1 North America AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
6.2 North America Key Manufacturers Analysis
6.3 North America AI Chatbots Market Size by Type
6.3.1 North America AI Chatbots Sales by Type (2019-2030)
6.3.2 North America AI Chatbots Revenue by Type (2019-2030)
6.4 North America AI Chatbots Market Size by Application
6.4.1 North America AI Chatbots Sales by Application (2019-2030)
6.4.2 North America AI Chatbots Revenue by Application (2019-2030)
6.5 North America AI Chatbots Market Size by Country
6.5.1 US
6.5.2 Canada
7 Europe
7.1 Europe AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
7.2 Europe Key Manufacturers Analysis
7.3 Europe AI Chatbots Market Size by Type
7.3.1 Europe AI Chatbots Sales by Type (2019-2030)
7.3.2 Europe AI Chatbots Revenue by Type (2019-2030)
7.4 Europe AI Chatbots Market Size by Application
7.4.1 Europe AI Chatbots Sales by Application (2019-2030)
7.4.2  Europe AI Chatbots Revenue by Application (2019-2030)
7.5 Europe AI Chatbots Market Size by Country
7.5.1 Germany
7.5.2 France
7.5.3 United Kingdom
7.5.4 Italy
7.5.5 Spain
7.5.6 Benelux
8 China
8.1 China AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
8.2 China Key Manufacturers Analysis
8.3 China AI Chatbots Market Size by Type
8.3.1 China AI Chatbots Sales by Type (2019-2030)
8.3.2 China AI Chatbots Revenue by Type (2019-2030)
8.4 China AI Chatbots Market Size by Application
8.4.1 China AI Chatbots Sales by Application (2019-2030)
8.4.2 China AI Chatbots Revenue by Application (2019-2030)
9 APAC (excl. China)
9.1 APAC (excl. China) AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
9.2 APAC (excl. China) Key Manufacturers Analysis
9.3 APAC (excl. China) AI Chatbots Market Size by Type
9.3.1 APAC (excl. China) AI Chatbots Sales by Type (2019-2030)
9.3.2 APAC (excl. China) AI Chatbots Revenue by Type (2019-2030)
9.4 APAC (excl. China) AI Chatbots Market Size by Application
9.4.1 APAC (excl. China) AI Chatbots Sales by Application (2019-2030)
9.4.2 APAC (excl. China) AI Chatbots Revenue by Application (2019-2030)
9.5 APAC (excl. China) AI Chatbots Market Size by Country
9.5.1 Japan
9.5.2 South Korea
9.5.3 India
9.5.4 Australia
9.5.5 Indonesia
9.5.6 Vietnam
9.5.7 Malaysia
9.5.8 Thailand
10 Latin America
10.1 Latin America AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
10.2 Latin America Key Manufacturers Analysis
10.3 Latin America AI Chatbots Market Size by Type
10.3.1 Latin America AI Chatbots Sales by Type (2019-2030)
10.3.2 Latin America AI Chatbots Revenue by Type (2019-2030)
10.4 Latin America AI Chatbots Market Size by Application
10.4.1 Latin America AI Chatbots Sales by Application (2019-2030)
10.4.2 Latin America AI Chatbots Revenue by Application (2019-2030)
10.5 Latin America AI Chatbots Market Size by Country
10.5.1 Mexico
10.5.2 Brazil
11 Middle East & Africa
11.1 Middle East & Africa AI Chatbots Market Size and Growth Rate Analysis (2019-2030)
11.2 Middle East & Africa Key Manufacturers Analysis
11.3 Middle East & Africa AI Chatbots Market Size by Type
11.3.1 Middle East & Africa AI Chatbots Sales by Type (2019-2030)
11.3.2 Middle East & Africa AI Chatbots Revenue by Type (2019-2030)
11.4 Middle East & Africa AI Chatbots Market Size by Application
11.4.1 Middle East & Africa AI Chatbots Sales by Application (2019-2030)
11.4.2 Middle East & Africa AI Chatbots Revenue by Application (2019-2030)
11.5 Middle East & Africa AI Chatbots Market Size by Country
11.5.1 Saudi Arabia
11.5.2 South Africa
12 Competition by Manufacturers
12.1 Global AI Chatbots Market Sales, Revenue and Price by Key Manufacturers (2020-2024)
12.1.1 Global AI Chatbots Market Sales by Key Manufacturers (2020-2024)
12.1.2 Global AI Chatbots Market Revenue by Key Manufacturers (2020-2024)
12.1.3 Global AI Chatbots Average Sales Price by Manufacturers (2020-2024)
12.2 AI Chatbots Competitive Landscape Analysis and Market Dynamic
12.2.1 AI Chatbots Competitive Landscape Analysis
12.2.2 Global Key Manufacturers Headquarter Location and Key Area Sales
12.2.3 Market Dynamic
13 Key Companies Analysis
13.1 IBM
13.1.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.1.2 IBM AI Chatbots Product Portfolio
13.1.3 IBM AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.2 [24]7.ai
13.2.1 [24]7.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.2.2 [24]7.ai AI Chatbots Product Portfolio
13.2.3 [24]7.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.3 Google
13.3.1 Google Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.3.2 Google AI Chatbots Product Portfolio
13.3.3 Google AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.4 Nuance Communications
13.4.1 Nuance Communications Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.4.2 Nuance Communications AI Chatbots Product Portfolio
13.4.3 Nuance Communications AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.5 AWS
13.5.1 AWS Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.5.2 AWS AI Chatbots Product Portfolio
13.5.3 AWS AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.6 LogMeIn
13.6.1 LogMeIn Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.6.2 LogMeIn AI Chatbots Product Portfolio
13.6.3 LogMeIn AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.7 Inbenta
13.7.1 Inbenta Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.7.2 Inbenta AI Chatbots Product Portfolio
13.7.3 Inbenta AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.8 Kore.ai
13.8.1 Kore.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.8.2 Kore.ai AI Chatbots Product Portfolio
13.8.3 Kore.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.9 Gupshup
13.9.1 Gupshup Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.9.2 Gupshup AI Chatbots Product Portfolio
13.9.3 Gupshup AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.10 AIVO
13.10.1 AIVO Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.10.2 AIVO AI Chatbots Product Portfolio
13.10.3 AIVO AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.11 Yellow Messenger
13.11.1 Yellow Messenger Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.11.2 Yellow Messenger AI Chatbots Product Portfolio
13.11.3 Yellow Messenger AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.12 CogniCor Technologies
13.12.1 CogniCor Technologies Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.12.2 CogniCor Technologies AI Chatbots Product Portfolio
13.12.3 CogniCor Technologies AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.13 Passage AI
13.13.1 Passage AI Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.13.2 Passage AI AI Chatbots Product Portfolio
13.13.3 Passage AI AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.14 Chatfuel
13.14.1 Chatfuel Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.14.2 Chatfuel AI Chatbots Product Portfolio
13.14.3 Chatfuel AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
13.15 SmartBots.ai
13.15.1 SmartBots.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)
13.15.2 SmartBots.ai AI Chatbots Product Portfolio
13.15.3 SmartBots.ai AI Chatbots Market Data Analysis (Revenue, Sales, Price, Gross Margin and Market Share) (2020-2024)
14 Industry Chain Analysis
14.1 AI Chatbots Industry Chain Analysis
14.2 AI Chatbots Industry Upstream Supply Analysis
14.2.1 Upstream Key Raw Material Supply Analysis
14.2.2 Raw Material Suppliers and Contact Information
14.3 AI Chatbots Typical Downstream Customers
14.4 AI Chatbots Sales Channel Analysis
15 Research Findings and Conclusion
16 Methodology and Data Source
16.1 Methodology/Research Approach
16.2 Research Scope
16.3 Benchmarks and Assumptions
16.4 Date Source
16.4.1 Primary Sources
16.4.2 Secondary Sources
16.5 Data Cross Validation
16.6 Disclaimer

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