E-banking Market, By Service Type (Online Banking, Mobile Banking, Telephone Banking, Digital Payment Services, and Others), By Application (Payments, Processing Services, Customer and Channel Management, Risk Management, and Others), By End User (Individ

E-banking Market, By Service Type (Online Banking, Mobile Banking, Telephone Banking, Digital Payment Services, and Others), By Application (Payments, Processing Services, Customer and Channel Management, Risk Management, and Others), By End User (Individual Customers, Small and Medium Enterprises (SMEs), and Large Enterprises), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)


Global e-banking market has been witnessing significant growth in the past decade due the rising adoption of digital technologies among banks and customers. E-banking refers to the delivery of banking products and services through electronic channels without visiting a brick-and-mortar branch. It provides customers with convenience and allows them to manage their finances from anywhere using internet banking, mobile banking apps, ATMs, phone banking and other digital platforms. While traditional banking dominated the industry for a long time, the COVID-19 pandemic has further accelerated the digital transformation of banking as customers shifted to remote banking solutions for their day to day financial needs.

Market Dynamics:

Global e-banking market is driven by the rising internet and smartphone penetration worldwide coupled with growing customer preference for convenience offered by digital banking services. However, cybersecurity threats associated with online banking and data privacy concerns pose significant challenges to the market growth. Moreover, lack of digital skills in certain demographics also restrains the adoption of e-banking services. On the positive side, advancing technologies such as AI, Blockchain, and biometrics are opening new opportunities for market players to develop innovative products and enhance security features. Furthermore, initiation of government policies promoting financial inclusion are expected to boost the e-banking adoption across developing regions over the forecast period.

Key Features of the Study:
  • This report provides in-depth analysis of the global e-banking market, and provides market size (US$ Tn) and compound annual growth rate (CAGR%) for the forecast period (2024–2031), considering 2023 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global e-banking market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include JPMorgan Chase & Co., Bank of America, Wells Fargo & Co., Citigroup Inc., HSBC Holdings plc, Goldman Sachs Group, Inc., American Express Company, PayPal Holdings, Inc., Square, Inc. (Block, Inc.), Barclays PLC, UBS Group AG, Standard Chartered PLC, TNP Paribas, ING Group, and Ally Financial Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global e-banking market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global e-banking market

  • Detailed Segmentation-
  • By Service Type Insights (Revenue, US$ Tn, 2019 - 2031)
  • Online Banking
  • Mobile Banking
  • Telephone Banking
  • Digital Payment Services
  • Others
  • By Application Insights (Revenue, US$ Tn, 2019 - 2031)
  • Payments
  • Processing Services
  • Customer and Channel Management
  • Risk Management
  • Others
  • By End User Insights (Revenue, US$ Tn, 2019 - 2031)
  • Individual Customers
  • Small and Medium Enterprises (SMEs)
  • Large Enterprises
  • Regional Insights (Revenue, US$ Tn, 2019 - 2031)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • JPMorgan Chase & Co.
  • Bank of America
  • Wells Fargo & Co.
  • Citigroup Inc.
  • HSBC Holdings plc
  • Goldman Sachs Group, Inc.
  • American Express Company
  • PayPal Holdings, Inc.
  • Square, Inc. (Block, Inc.)
  • Barclays PLC
  • UBS Group AG
  • Standard Chartered PLC
  • TNP Paribas
  • ING Group
  • Ally Financial Inc.

  • 1. Research Objectives and Assumptions
    Research Objectives
    Assumptions
    Abbreviations
    2. Market Purview
    Report Description
    Market Definition and Scope
    Executive Summary
    Market Snippet, By Service Type
    Market Snippet, By Application
    Market Snippet, By End User
    Market Snippet, By Region
    3. Market Dynamics, Regulations, and Trends Analysis
    Market Dynamics
    Drivers
    Restraints
    Market Opportunities
    Regulatory Scenario
    Industry Trend
    Merger and Acquisitions
    New System Launches/Approvals
    Impact of COVID-19 Pandemic
    4. Global E-banking Market, By Service Type, 2019-2031, (US$ Tn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    Online Banking
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Mobile Banking
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Telephone Banking
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Digital Payment Services
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Others
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    5. Global E-banking Market, By Application, 2019-2031, (US$ Tn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    Payments
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Processing Services
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Customer and Channel Management
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Risk Management
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Others
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    6. Global E-banking Market, By End User, 2019-2031, (US$ Tn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    Individual Customers
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Small and Medium Enterprises (SMEs)
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    Large Enterprises
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Tn)
    7. Global E-banking Market, By Region, 2019-2031, (US$ Tn)
    Introduction
    Market Share Analysis, By Region, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    North America
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    U.S.
    Canada
    Europe
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    Germany
    U.K.
    Spain
    France
    Italy
    Russia
    Rest of Europe
    Asia Pacific
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    China
    India
    Japan
    ASEAN
    Australia
    South Korea
    Rest of Asia Pacific
    Latin America
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    Brazil
    Argentina
    Mexico
    Rest of Latin America
    Middle East
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    Israel
    GCC Countries
    Rest of the Middle East
    Africa
    Regional Trends
    Market Size and Forecast, By Service Type, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Application, 2019–2031, (US$ Tn)
    Market Size and Forecast, By End User, 2019–2031, (US$ Tn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Tn)
    South Africa
    North Africa
    Central Africa
    8. Competitive Landscape
    Company Profiles
    JPMorgan Chase & Co.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Bank of America
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Wells Fargo & Co.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Citigroup Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    HSBC Holdings plc
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Goldman Sachs Group, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    American Express Company
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    PayPal Holdings, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Square, Inc. (Block, Inc.)
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Barclays PLC
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    UBS Group AG
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Standard Chartered PLC
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    TNP Paribas
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    ING Group
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Ally Financial Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    9. Analyst Recommendations
    Wheel of Fortune
    Analyst View
    Coherent Opportunity Map
    10. Research Methodology
    References
    Research Methodology
    About us and Sales Contact
    *Browse 60 market data tables and 40 figures on E-banking Market - Global forecast to 2031

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