Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services),
Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services), By Application (Workforce Analytics, Workforce Scheduling, Time and Attendance Management, and Others), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)
The workforce management market has witnessed significant growth in the recent years owing to growing digitization of various businesses and the need for efficient workforce scheduling and optimization. Workforce management involves planning, forecasting, scheduling, tracking, and optimizing the work done by employees across an organization. It helps businesses in increasing productivity, reducing labor costs and improving customer experience. With increasing complexity in business operations and evolving workforce expectations, businesses are looking at advanced workforce management tools and solutions to centrally manage their dynamic workforce. This is expected to drive the demand for workforce management systems in the coming years.
Market Dynamics
The global workforce management market is driven by the need for optimized scheduling of human resources and the demand for improved operational efficiency. Majority of businesses now operate on a 24/7 basis with complex scheduling needs. This has increased the demand for automated workforce management tools that can centrally manage employee shifts, holidays, vacations, and other leave requests. They help in ensuring sufficient staffing for smooth operations. Moreover, the capabilities of workforce analytics solutions allow businesses to match employee skills with task requirements, forecast labor demand, and right size headcount according to business needs. However, high initial investment and integration costs associated with deploying workforce management systems are expected to restrain market growth. On the positive side, the growing adoption of cloud-based workforce management solutions owing to their cost benefits and capability to be accessed from anywhere is expected to create new opportunities in the market.
Key Features of the Study:
This report provides in-depth analysis of the global workforce management market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024–2031), considering 2023 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
It profiles key players in the global workforce management market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
Key companies covered as a part of this study include Kronos, Inc., Oracle Corporation, SAP SE, Automatic Data Processing, Inc.,Workday, Inc. WorkForce Software, LLC., Ultimate Software, Cornerstone OnDemand, Inc. IBM Corporation, Verint, Infor, and NetSuite, Inc.
Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
The global workforce management market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global workforce management market
Market Segmentation
By Deployment Insights (Revenue, USD Bn, 2019 - 2031)
On-Premise
Cloud
By End User Insights (Revenue, USD Bn, 2019 - 2031)
BFSI
Media and Entertainment
Retail and E-commerce
IT and Telecom
Government
Healthcare
Transportation and Logistics
Others
By Component Insights (Revenue, USD Bn, 2019 - 2031)
Software
Services
By Application Insights (Revenue, USD Bn, 2019 - 2031)
Workforce Analytics
Workforce Scheduling
Time and Attendance Management
Others
Regional Insights (Revenue, USD Bn, 2019 - 2031)
North America
U.S.
Canada
Latin America
Brazil
Argentina
Mexico
Rest of Latin America
Europe
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
China
India
Japan
Australia
South Korea
ASEAN
Rest of Asia Pacific
Middle East
GCC Countries
Israel
Rest of Middle East
Africa
South Africa
North Africa
Central Africa
Key Players Insights
Kronos, Inc.
Oracle Corporation
SAP SE
Automatic Data Processing, Inc.
Workday, Inc.
WorkForce Software, LLC.
Ultimate Software
Cornerstone OnDemand, Inc.
IBM Corporation
Verint
Infor
NetSuite, Inc.
1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Workforce Management Market, By Deployment
Workforce Management Market, By End User
Workforce Management Market, By Component
Workforce Management Market, By Application
Workforce Management Market, By Region
3. Market Dynamics, Regulations, And Trends Analysis
Market Dynamics
Impact Analysis
Key Highlights
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER’s Analysis
Merger and Acquisition Scenario
Industry Trends
4. Workforce Management Market, By Deployment, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
On-Premise
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Cloud
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
5. Workforce Management Market, By End User, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
BFSI
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Media and Entertainment
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Retail and E-commerce
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
IT and Telecom
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Government
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Healthcare
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Transportation and Logistics
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Others
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
6. Workforce Management Market, By Component, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
Software
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Services
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
7. Workforce Management Market, By Application, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
Workforce Analytics
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Workforce Scheduling
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Time and Attendance Management
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Others
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
8. Global Workforce Management Market, By Region, 2019 - 2031, Value (USD Bn)
Introduction
Market Share (%) Analysis, 2024,2027 & 2031, Value (USD Bn)