Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services),

Workforce Management Market, By Deployment (On-Premise and Cloud), By End User (BFSI, Media and Entertainment, Retail and E-commerce, IT and Telecom, Government, Healthcare, Transportation and Logistics, and Others), By Component (Software and Services), By Application (Workforce Analytics, Workforce Scheduling, Time and Attendance Management, and Others), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)


The workforce management market has witnessed significant growth in the recent years owing to growing digitization of various businesses and the need for efficient workforce scheduling and optimization. Workforce management involves planning, forecasting, scheduling, tracking, and optimizing the work done by employees across an organization. It helps businesses in increasing productivity, reducing labor costs and improving customer experience. With increasing complexity in business operations and evolving workforce expectations, businesses are looking at advanced workforce management tools and solutions to centrally manage their dynamic workforce. This is expected to drive the demand for workforce management systems in the coming years.

Market Dynamics

The global workforce management market is driven by the need for optimized scheduling of human resources and the demand for improved operational efficiency. Majority of businesses now operate on a 24/7 basis with complex scheduling needs. This has increased the demand for automated workforce management tools that can centrally manage employee shifts, holidays, vacations, and other leave requests. They help in ensuring sufficient staffing for smooth operations. Moreover, the capabilities of workforce analytics solutions allow businesses to match employee skills with task requirements, forecast labor demand, and right size headcount according to business needs. However, high initial investment and integration costs associated with deploying workforce management systems are expected to restrain market growth. On the positive side, the growing adoption of cloud-based workforce management solutions owing to their cost benefits and capability to be accessed from anywhere is expected to create new opportunities in the market.

Key Features of the Study:
  • This report provides in-depth analysis of the global workforce management market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024–2031), considering 2023 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approvals, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global workforce management market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include Kronos, Inc., Oracle Corporation, SAP SE, Automatic Data Processing, Inc.,Workday, Inc. WorkForce Software, LLC., Ultimate Software, Cornerstone OnDemand, Inc. IBM Corporation, Verint, Infor, and NetSuite, Inc.
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global workforce management market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global workforce management market
Market Segmentation
  • By Deployment Insights (Revenue, USD Bn, 2019 - 2031)
  • On-Premise
  • Cloud
  • By End User Insights (Revenue, USD Bn, 2019 - 2031)
  • BFSI
  • Media and Entertainment
  • Retail and E-commerce
  • IT and Telecom
  • Government
  • Healthcare
  • Transportation and Logistics
  • Others
  • By Component Insights (Revenue, USD Bn, 2019 - 2031)
  • Software
  • Services
  • By Application Insights (Revenue, USD Bn, 2019 - 2031)
  • Workforce Analytics
  • Workforce Scheduling
  • Time and Attendance Management
  • Others
  • Regional Insights (Revenue, USD Bn, 2019 - 2031)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • Kronos, Inc.
  • Oracle Corporation
  • SAP SE
  • Automatic Data Processing, Inc.
  • Workday, Inc.
  • WorkForce Software, LLC.
  • Ultimate Software
  • Cornerstone OnDemand, Inc.
  • IBM Corporation
  • Verint
  • Infor
  • NetSuite, Inc.


1. Research Objectives and Assumptions
Research Objectives
Assumptions
Abbreviations
2. Market Purview
Report Description
Market Definition and Scope
Executive Summary
Workforce Management Market, By Deployment
Workforce Management Market, By End User
Workforce Management Market, By Component
Workforce Management Market, By Application
Workforce Management Market, By Region
3. Market Dynamics, Regulations, And Trends Analysis
Market Dynamics
Impact Analysis
Key Highlights
Regulatory Scenario
Product Launches/Approvals
PEST Analysis
PORTER’s Analysis
Merger and Acquisition Scenario
Industry Trends
4. Workforce Management Market, By Deployment, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
On-Premise
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Cloud
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
5. Workforce Management Market, By End User, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
BFSI
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Media and Entertainment
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Retail and E-commerce
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
IT and Telecom
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Government
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Healthcare
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Transportation and Logistics
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Others
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
6. Workforce Management Market, By Component, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
Software
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Services
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
7. Workforce Management Market, By Application, 2019-2031, (USD Bn)
Introduction
Market Share Analysis, 2024 and 2031 (%)
Y-o-Y Growth Analysis, 2020 - 2031
Segment Trends
Workforce Analytics
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Workforce Scheduling
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Time and Attendance Management
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
Others
Introduction
Market Size and Forecast, and Y-o-Y Growth, 2019-2031, (USD Bn)
8. Global Workforce Management Market, By Region, 2019 - 2031, Value (USD Bn)
Introduction
Market Share (%) Analysis, 2024,2027 & 2031, Value (USD Bn)
Market Y-o-Y Growth Analysis (%), 2020 - 2031, Value (USD Bn)
Regional Trends
North America
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
U.S.
Canada
Latin America
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
Brazil
Argentina
Mexico
Rest of Latin America
Europe
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
Germany
U.K.
Spain
France
Italy
Russia
Rest of Europe
Asia Pacific
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
China
India
Japan
Australia
South Korea
ASEAN
Rest of Asia Pacific
Middle East
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country, 2019 - 2031, Value (USD Bn)
GCC Countries
Israel
Rest of Middle East
Africa
Introduction
Market Size and Forecast, By Deployment, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By End User, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Component, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Application, 2019 - 2031, Value (USD Bn)
Market Size and Forecast, By Country/Region, 2019 - 2031, Value (USD Bn)
South Africa
North Africa
Central Africa
9. Competitive Landscape
Kronos, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Oracle Corporation
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
SAP SE
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Automatic Data Processing, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Workday, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
WorkForce Software, LLC.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Ultimate Software
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
Cornerstone OnDemand, Inc.
Company Highlights
Product Portfolio
Key Developments
Financial Performance
Strategies
IBM Corporation
Verint
Infor
NetSuite, Inc.
10. Analyst Recommendations
Wheel of Fortune
Analyst View
Coherent Opportunity Map
11. References and Research Methodology
References
Research Methodology
About us
*Browse 32 market data tables and 28 figures on 'Workforce Management Market' - Global forecast to 2031

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