VoIP Services Market, by Call Type (International VoIP Call Type and Domestic VoIP calls), by End-Use (Individual Use, Corporate Use (Small and Medium-sized Enterprises (SMEs) and large Enterprises)), by Configuration (Computer to Computer, Computer to Ph

VoIP Services Market, by Call Type (International VoIP Call Type and Domestic VoIP calls), by End-Use (Individual Use, Corporate Use (Small and Medium-sized Enterprises (SMEs) and large Enterprises)), by Configuration (Computer to Computer, Computer to Phone, and Phone to Phone), by Service (SIP Trunking Service, Hosted Business IP PBX Service, Managed IP PBX service, and Other Services), and by Geography (North America, Europe, Asia Pacific, and Latin America, Middle East & Africa) - Size, Share, Outlook, and Opportunity Analysis, 2022 - 2028

Voice over internet protocol or IP telephony is a technology that converts voice into digital signal thereby allowing to make a call directly from a VoIP phone, computer, or other data-driven devices. In layman’s terms, a VoIP is a phone service over the internet. It is a cost-effective technology to communicate with people around the globe. The technology makes use of internet as medium for digital signal propagation. The various related terms in VoIP are internet telephony, broadband telephony and IP telephony. These changes are expected to favor the market positively in near future by replacing the vertically separated networks from all IP converged Network. Furthermore, VoIP providers are introducing additional features to attract end users at both corporate and individual levels.
Market Dynamics
Rise in demand for high-speed internet for commercial applications is expected to propel the global VoIP services market growth during the forecast period. Various commercial sectors such as retail, banking and finance, real estate, and others ranging between high and low revenue generation use VoIP services that are being provided by high-speed internet to reduce operational expenses. For instance, digital banking service provided by the banks with internet technology can also provide rapid changes for traditional bank to improve customer service satisfaction and cross-selling ability where commercial banks in the city offer online to offline financial service repetition. Therefore, increasing demand for high-speed internet for commercial applications is expected to drive growth of the global VoIP services market over the forecast period.
However, low-quality service due to changing latencies and dropped packets are expected to hamper growth of the global VoIP services market during the forecast period
Market Taxonomy
This report segments the global VoIP services market on the basis of call type, end-use, configuration, and services. On the basis of call type, the global VoIP services market is segmented into international long distance VoIP calls and domestic VoIP calls. On the basis of end-use, the market is segmented into individual use and corporate use. On the basis of configuration, the market is segmented into computer to computer, computer to phone, and phone to phone. On the basis of services, the market is segmented into SIP Trunking service, Hosted Business IP PBX Service, Managed IP PBX service, and other services.
Key features of the study:
This report provides an in-depth analysis of the global VoIP services market and provides market size (US$ Million) and Compound Annual Growth Rate (CAGR %) for the forecast period (2022 - 2028), considering 2021 as the base year
It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
It profiles leading players in the global VoIP services market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
Key companies covered as a part of this study include Verizon Communications Inc., Vonage Holdings Corporation, ShoreTel, 8x8 Inc., Inphonex LLC, Nextiva Inc., Phone Power LLC, RingCentral Inc., Thinking Phone Networks, Inc., West Corporation, and Microsoft Corporation.
Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology up-gradation, market expansion, and marketing tactics
The global VoIP services market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global VoIP services market
Detailed Segmentation:
Global VoIP services Market, By Call Type:
International VoIP Call Type
Domestic VoIP calls
Global VoIP services Market, By End-Use:
Individual Use
Corporate Use
Small and Medium-sized Enterprises (SMEs)
Large Enterprises
Global VoIP services Market, By Configuration:
Computer to Computer
Computer to Phone
Phone to Phone
Global VoIP services Market, By Services:
SIP Trunking Service
Hosted Business IP PBX Service
Managed IP PBX service
Other Services
Company Profiles
Verizon Communications Inc.*
Company Overview
Product Portfolio
Financial Performance
Key Strategies
Recent Developments
Future Plans
Vonage Holdings Corporation
ShoreTel
8x8 Inc.
Inphonex LLC
Nextiva Inc.
Phone Power LLC
RingCentral Inc.
Thinking Phone Networks, Inc.
West Corporation
Microsoft Corporation
*Browse all the market data tables and figures on Global VoIP Services Market - Forecast to 2027”