Enterprise Collaboration Service Market

Enterprise Collaboration Service Market, By Solution (Messaging, (Video Conferencing, Contact Centre), and Mobility/Telephony (Collaborative Tool)), By Deployment (On Premise, Off Premise and Hybrid), By Type (Hardware, Software, Consulting, Integration and Maintenance), By End-Use Industry (Banking, Financial services and Insurance (BFSI),Retail, Healthcare, Government, Education, Information Technology, Media and Entertainment, Other (Transportation and Manufacturing)), By Geography (North America, Latin America, Europe, Middle East & Africa, and Asia Pacific)

Enterprise collaboration is a system of communication among corporate workers that may include the use of enterprise social networking tools, collaboration platforms, the public internet, and the corporate internet. Enterprise collaboration services are comprehensive capabilities that allow employees in the organization to store, share, and jointly modify data and information with one another regardless of different geographical locations. Various technologies are used in collaboration services, including video conferencing, document sharing capabilities, groupware, etc. Moreover, enterprise communication may include phone, email, video conference, texting, web chat, etc. An adequately designed enterprise collaboration system simplifies the communication process, which has become complex for employees in an organization largely due to the expansion of the work environment. Moreover, ECS functions optimally in a collaborative working environment. Apart from employees, other stakeholders such as customers, vendors, contractors, and partners are all key contributors to work getting done. Hence, service providers are introducing software and hardware technologies for effective collaboration with other stakeholders in order to aid enterprises in achieving their designated targets.

Market Dynamics:

Growing demand for enterprise mobility and a mobile workforce is expected to drive growth of the global enterprise collaboration service market during the forecast period. Due to globalization, companies are trying to increase their global presence, which in turn is increasing the need for collaboration tools. These tools would enable effective communication among employees of the company. These tools provide facilities to store, share, and jointly modify data and information with one another regardless of different geographical locations. This helps employees to increase their productivity and provides flexibility across the business. Moreover, increasing penetration of mobile devices such as laptops, smart phones, tablets, and many others are expected to drive the global enterprise collaboration service market during the forecast period. Mobile devices act as platforms for enterprise software solutions. With the help of these devices, employees can share and access the shared data from anywhere, globally.

Key features of the study:

• This report provides an in-depth analysis of the global enterprise collaboration service market and provides market size (US$ Billion) and compound annual growth rate (CAGR %) for the forecast period (2023-2030), considering 2030 as the base year
• It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrix for this market
• This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, regional outlook, and competitive strategy adopted by leading players
• It profiles leading players in the global enterprise collaboration service market based on the following parameters – regulatory landscape, company overview, financial performance, product portfolio, geographical presence, distribution strategies, key developments and strategies, and future plans
• Key companies covered in the global enterprise collaboration service market includes Fuze Inc., Cisco Systems, Inc., GENBAND, Inc., IBM Corporation, Atlassian Corp PLC, Microsoft Corporation, Xura, Inc., Alcatel-Lucent SA (Nokia Networks), Vonage Networks LLC, Unify, Inc. (Atos SE), Tropo, Inc., Hewlett-Packard Development Company, L.P., Cafex Communications Inc., Mitel Networks Corporation, ShoreTel Inc., Polycom, Inc., and 8x8, Inc.
• These key market players are focusing on collaboration strategy with other market leaders to innovate and launch new products to meet the increasing needs and requirements of consumers.
• Insights from this report would allow marketers and management authorities of companies to make informed decision regarding future product launches, technology upgradation, market expansion, and marketing tactics
• The global enterprise collaboration service market report caters to various stakeholders in this industry including investors, suppliers, distributors, new entrants, and financial analysts
• Stakeholders would have ease in decision-making through the various strategy matrices used in analyzing the global enterprise collaboration service market.

Detailed Segmentation:

• Global Enterprise Collaboration Service Market, By Solution:
• Messaging
• Mobility/Telephony
• Global Enterprise Collaboration Service Market, By Deployment:
• On Premise
• Off Premise
• Hybrid
• Global Enterprise Collaboration Service Market, By Type:
• Hardware
• Software
• Consulting
• Integration
• Maintenance
• Global Enterprise Collaboration Service Market, By End-use Industry:
• Banking, Financial services and Insurance (BFSI)
• Retail
• Healthcare
• Government
• Education
• Information Technology
• Media and Entertainment
• Other (Transportation and Manufacturing)
• Global Enterprise Collaboration Service Market, By Region:
• North America
• Europe
• Asia Pacific
• Latin America
• Middle East and Africa
• Company Profiles:
• Fuze Inc.
• Cisco Systems, Inc.
• GENBAND, Inc.
• IBM Corporation
• Atlassian Corp PLC
• Microsoft Corporation
• Xura, Inc.
• Alcatel-Lucent SA (Nokia Networks)
• Vonage Networks LLC
• Unify, Inc. (Atos SE)
• Tropo, Inc.
• Hewlett-Packard Development Company
• L.P.,
• Cafex Communications Inc.
• Mitel Networks Corporation
• ShoreTel Inc.
• Polycom, Inc.
• 8x8, Inc