Artificial Intelligence in E Commerce Market, By Technology (Machine Learning, Natural Language Processing (NLP), Computer Vision, and Chatbots and Virtual Assistants), By Deployment (On-premises and Cloud-based), By Vertical (B2B and B2C), By Geography (

Artificial Intelligence in E Commerce Market, By Technology (Machine Learning, Natural Language Processing (NLP), Computer Vision, and Chatbots and Virtual Assistants), By Deployment (On-premises and Cloud-based), By Vertical (B2B and B2C), By Geography (North America, Latin America, Asia Pacific, Europe, Middle East, and Africa)


Artificial Intelligence (AI) is revolutionizing almost every industry by making processes more efficient through machine learning and predictive analysis. In the rapidly growing e-commerce industry, AI is enabling personalized shopping experiences for customers through recommendation engines, product search, predictive analytics, customer service chatbots, and more. AI algorithms can analyze massive online shopping datasets to understand individual customer preferences and buying patterns. This data driven personalized approach is helping e-commerce companies increase sales and build stronger customer loyalty in the highly competitive online retail space. AI is poised to transform the trillion-dollar global e-commerce industry by improving operations, logistics, supply chain management and delivering enhanced digital shopping experiences.

Market Dynamics:

The global artificial intelligence in e commerce market is driven by the ability of AI to analyze huge volumes of customer shopping data and transactions to offer personalized product recommendations and digital experiences. AI improves customer retention by understanding buying habits and preferences. Ease of integrating AI solutions is also boosting the market. However, lack of qualified AI skills and high costs of deployment are restraining the market growth. The opportunity lies in adoption of AI across emerging markets and integration of computer vision and natural language processing for advanced customer support.

Key features of the study:
  • This report provides in-depth analysis of the global artificial intelligence in e-commerce market, and provides market size (US$ Bn) and compound annual growth rate (CAGR%) for the forecast period (2024–2031), considering 2023 as the base year
  • It elucidates potential revenue opportunities across different segments and explains attractive investment proposition matrices for this market
  • This study also provides key insights about market drivers, restraints, opportunities, new product launches or approval, market trends, regional outlook, and competitive strategies adopted by key players
  • It profiles key players in the global artificial intelligence in e-commerce market based on the following parameters – company highlights, products portfolio, key highlights, financial performance, and strategies
  • Key companies covered as a part of this study include Amazon.com, Inc., AntVoice SAS, Appier Inc., Celect, Inc., Cortexica Vision Systems Ltd., Crobox B.V., Deepomatic SAS, Dynamic Yield Ltd., Eversight, Inc., Granify Inc., LivePerson, Inc., Manthan Software Services Pvt. Ltd., PayPal, Inc., Reflektion, Inc., and Riskified
  • Insights from this report would allow marketers and the management authorities of the companies to make informed decisions regarding their future product launches, type up-gradation, market expansion, and marketing tactics
  • The global artificial intelligence in e-commerce market report caters to various stakeholders in this industry including investors, suppliers, product manufacturers, distributors, new entrants, and financial analysts
  • Stakeholders would have ease in decision-making through various strategy matrices used in analyzing the global artificial intelligence in e-commerce market.

  • Detailed Segmentation-
  • By Technology Insights (Revenue, USD Bn, 2019 - 2031)
  • Machine Learning
  • Natural Language Processing (NLP)
  • Computer Vision
  • Chatbots and Virtual Assistants
  • By Deployment Insights (Revenue, USD Bn, 2019 - 2031)
  • On-premises
  • Cloud-based
  • By Vertical Insights (Revenue, USD Bn, 2019 - 2031)
  • B2B (Business to Business)
  • B2C (Business to Consumer)
  • Regional Insights (Revenue, USD Bn, 2019 - 2031)
  • North America
  • U.S.
  • Canada
  • Latin America
  • Brazil
  • Argentina
  • Mexico
  • Rest of Latin America
  • Europe
  • Germany
  • U.K.
  • Spain
  • France
  • Italy
  • Russia
  • Rest of Europe
  • Asia Pacific
  • China
  • India
  • Japan
  • Australia
  • South Korea
  • ASEAN
  • Rest of Asia Pacific
  • Middle East
  • GCC Countries
  • Israel
  • Rest of Middle East
  • Africa
  • South Africa
  • North Africa
  • Central Africa
  • Key Players Insights
  • AntVoice SAS
  • Appier Inc.
  • Celect, Inc.
  • Cortexica Vision Systems Ltd.
  • Crobox B.V.
  • Deepomatic SAS
  • Dynamic Yield Ltd.
  • Eversight, Inc.
  • Granify Inc.
  • LivePerson, Inc.
  • Manthan Software Services Pvt. Ltd.
  • PayPal, Inc.
  • Reflektion, Inc.
  • Riskified

  • 1. Research Objectives and Assumptions
    Research Objectives
    Assumptions
    Abbreviations
    2. Market Purview
    Report Description
    Market Definition and Scope
    Executive Summary
    Market Snippet, By Technology
    Market Snippet, By Deployment
    Market Snippet, By Vertical
    Market Snippet, By Region
    3. Market Dynamics, Regulations, and Trends Analysis
    Market Dynamics
    Drivers
    Restraints
    Market Opportunities
    Regulatory Scenario
    Industry Trend
    Merger and Acquisitions
    New System Launches/Approvals
    Impact of COVID-19 Pandemic
    4. Global Artificial Intelligence in E Commerce Market, By Technology, 2019-2031, (US$ Bn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    Machine Learning
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    Natural Language Processing (NLP)
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    Computer Vision
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    Chatbots and Virtual Assistants
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    5. Global Artificial Intelligence in E Commerce Market, By Deployment, 2019-2031, (US$ Bn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    On-premises
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    Cloud-based
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    6. Global Artificial Intelligence in E Commerce Market, By Vertical, 2019-2031, (US$ Bn)
    Introduction
    Market Share Analysis, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    Segment Trends
    B2B (Business to Business)
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    B2C (Business to Consumer)
    Introduction
    Market Size and Forecast, 2019–2031, (US$ Bn)
    7. Global Artificial Intelligence in E Commerce Market, By Region, 2019-2031, (US$ Bn)
    Introduction
    Market Share Analysis, By Region, 2024 and 2031 (%)
    Y-o-Y Growth Analysis, 2020-2031
    North America
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    U.S.
    Canada
    Europe
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    Germany
    U.K.
    Spain
    France
    Italy
    Russia
    Rest of Europe
    Asia Pacific
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    China
    India
    Japan
    ASEAN
    Australia
    South Korea
    Rest of Asia Pacific
    Latin America
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    Brazil
    Argentina
    Mexico
    Rest of Latin America
    Middle East
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    Israel
    GCC Countries
    Rest of the Middle East
    Africa
    Regional Trends
    Market Size and Forecast, By Technology, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Deployment, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Vertical, 2019–2031, (US$ Bn)
    Market Size and Forecast, By Country, 2019–2031, (US$ Bn)
    South Africa
    North Africa
    Central Africa
    8. Competitive Landscape
    Company Profiles
    Amazon.com, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    AntVoice SAS
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Appier Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Celect, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Cortexica Vision Systems Ltd.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Crobox B.V.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Deepomatic SAS
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Dynamic Yield Ltd.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Eversight, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Granify Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    LivePerson, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Manthan Software Services Pvt. Ltd.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    PayPal, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Reflektion, Inc.
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    Riskified
    Company Overview
    Product Portfolio
    Financial Performance
    Key Strategies
    Recent Developments/Updates
    9. Analyst Recommendations
    Wheel of Fortune
    Analyst View
    Coherent Opportunity Map
    10. Research Methodology
    References
    Research Methodology
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