Voice Over Internet Protocol (VoIP) Services Global Market Report 2025

Voice Over Internet Protocol (VoIP) Services Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on voice over internet protocol (voip) services market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Description:

Where is the largest and fastest growing market for voice over internet protocol (voip) services ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The voice over internet protocol (voip) services market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Type: Session Initiation Protocol (SIP) Trunking; Hosted IP PBX; Managed IP PBX

2) By Call Type: International VoIP Calls; Domestic VoIP Calls

3) By Configuration: Computer-To-Computer; Computer-To-Phone; Phone-To-Phone

4) By Industry Vertical: Information Technology (IT) And Telecom; Healthcare; Banking, Financial Services And Insurance (BFSI); Retail; Hospitality; Government And Public Sector; Education; Manufacturing; Other Industry Verticals

Subsegments:

1) By Session Initiation Protocol (SIP) Trunking: Hosted SIP Trunking; On-Premise SIP Trunking

2) By Hosted IP PBX: Cloud-Based Hosted IP PBX; Hybrid Hosted IP PBX

3) By Managed IP PBX: Cloud-Based Managed IP PBX; On-Premise Managed IP PBX

Companies Mentioned: Alphabet Inc.; Microsoft Corporation; Verizon Communications Inc.; AT&T Inc.; Cisco Systems Inc.

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.


1. Executive Summary
2. Voice Over Internet Protocol (VoIP) Services Market Characteristics
3. Voice Over Internet Protocol (VoIP) Services Market Trends And Strategies
4. Voice Over Internet Protocol (VoIP) Services Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics, Covid And Recovery On The Market
5. Global Voice Over Internet Protocol (VoIP) Services Growth Analysis And Strategic Analysis Framework
5.1. Global Voice Over Internet Protocol (VoIP) Services PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Voice Over Internet Protocol (VoIP) Services Market Growth Rate Analysis
5.4. Global Voice Over Internet Protocol (VoIP) Services Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Voice Over Internet Protocol (VoIP) Services Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Voice Over Internet Protocol (VoIP) Services Total Addressable Market (TAM)
6. Voice Over Internet Protocol (VoIP) Services Market Segmentation
6.1. Global Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Session Initiation Protocol (SIP) Trunking
Hosted IP PBX
Managed IP PBX
6.2. Global Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
International VoIP Calls
Domestic VoIP Calls
6.3. Global Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Computer-To-Computer
Computer-To-Phone
Phone-To-Phone
6.4. Global Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Industry Vertical, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Information Technology (IT) And Telecom
Healthcare
Banking, Financial Services And Insurance (BFSI)
Retail
Hospitality
Government And Public Sector
Education
Manufacturing
Other Industry Verticals
6.5. Global Voice Over Internet Protocol (VoIP) Services Market, Sub-Segmentation Of Session Initiation Protocol (SIP) Trunking, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Hosted SIP Trunking
On-Premise SIP Trunking
6.6. Global Voice Over Internet Protocol (VoIP) Services Market, Sub-Segmentation Of Hosted IP PBX, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud-Based Hosted IP PBX
Hybrid Hosted IP PBX
6.7. Global Voice Over Internet Protocol (VoIP) Services Market, Sub-Segmentation Of Managed IP PBX, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud-Based Managed IP PBX
On-Premise Managed IP PBX
7. Voice Over Internet Protocol (VoIP) Services Market Regional And Country Analysis
7.1. Global Voice Over Internet Protocol (VoIP) Services Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Voice Over Internet Protocol (VoIP) Services Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Voice Over Internet Protocol (VoIP) Services Market
8.1. Asia-Pacific Voice Over Internet Protocol (VoIP) Services Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Voice Over Internet Protocol (VoIP) Services Market
9.1. China Voice Over Internet Protocol (VoIP) Services Market Overview
9.2. China Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Voice Over Internet Protocol (VoIP) Services Market
10.1. India Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Voice Over Internet Protocol (VoIP) Services Market
11.1. Japan Voice Over Internet Protocol (VoIP) Services Market Overview
11.2. Japan Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Voice Over Internet Protocol (VoIP) Services Market
12.1. Australia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Voice Over Internet Protocol (VoIP) Services Market
13.1. Indonesia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Voice Over Internet Protocol (VoIP) Services Market
14.1. South Korea Voice Over Internet Protocol (VoIP) Services Market Overview
14.2. South Korea Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Voice Over Internet Protocol (VoIP) Services Market
15.1. Western Europe Voice Over Internet Protocol (VoIP) Services Market Overview
15.2. Western Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Voice Over Internet Protocol (VoIP) Services Market
16.1. UK Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Voice Over Internet Protocol (VoIP) Services Market
17.1. Germany Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Voice Over Internet Protocol (VoIP) Services Market
18.1. France Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Voice Over Internet Protocol (VoIP) Services Market
19.1. Italy Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Voice Over Internet Protocol (VoIP) Services Market
20.1. Spain Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Voice Over Internet Protocol (VoIP) Services Market
21.1. Eastern Europe Voice Over Internet Protocol (VoIP) Services Market Overview
21.2. Eastern Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Voice Over Internet Protocol (VoIP) Services Market
22.1. Russia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Voice Over Internet Protocol (VoIP) Services Market
23.1. North America Voice Over Internet Protocol (VoIP) Services Market Overview
23.2. North America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Voice Over Internet Protocol (VoIP) Services Market
24.1. USA Voice Over Internet Protocol (VoIP) Services Market Overview
24.2. USA Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Voice Over Internet Protocol (VoIP) Services Market
25.1. Canada Voice Over Internet Protocol (VoIP) Services Market Overview
25.2. Canada Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Voice Over Internet Protocol (VoIP) Services Market
26.1. South America Voice Over Internet Protocol (VoIP) Services Market Overview
26.2. South America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Voice Over Internet Protocol (VoIP) Services Market
27.1. Brazil Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Voice Over Internet Protocol (VoIP) Services Market
28.1. Middle East Voice Over Internet Protocol (VoIP) Services Market Overview
28.2. Middle East Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Voice Over Internet Protocol (VoIP) Services Market
29.1. Africa Voice Over Internet Protocol (VoIP) Services Market Overview
29.2. Africa Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Call Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Voice Over Internet Protocol (VoIP) Services Market, Segmentation By Configuration, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Voice Over Internet Protocol (VoIP) Services Market Competitive Landscape And Company Profiles
30.1. Voice Over Internet Protocol (VoIP) Services Market Competitive Landscape
30.2. Voice Over Internet Protocol (VoIP) Services Market Company Profiles
30.2.1. Alphabet Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.2. Microsoft Corporation Overview, Products and Services, Strategy and Financial Analysis
30.2.3. Verizon Communications Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.4. AT&T Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.5. Cisco Systems Inc. Overview, Products and Services, Strategy and Financial Analysis
31. Voice Over Internet Protocol (VoIP) Services Market Other Major And Innovative Companies
31.1. Orange S.A.
31.2. Rakuten Inc.
31.3. Zoom Video Communications Inc.
31.4. Twilio Inc.
31.5. Tata Communications Ltd.
31.6. RingCentral Inc.
31.7. Ribbon Communications Inc.
31.8. Ooma Inc.
31.9. Aircall SAS
31.10. 8x8 Inc.
31.11. Mitel Networks Corporation
31.12. LogMeIn Inc.
31.13. Nextiva Inc.
31.14. Intermedia.net Inc.
31.15. Lifesize Inc.
32. Global Voice Over Internet Protocol (VoIP) Services Market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Voice Over Internet Protocol (VoIP) Services Market
34. Recent Developments In The Voice Over Internet Protocol (VoIP) Services Market
35. Voice Over Internet Protocol (VoIP) Services Market High Potential Countries, Segments and Strategies
35.1 Voice Over Internet Protocol (VoIP) Services Market In 2029 - Countries Offering Most New Opportunities
35.2 Voice Over Internet Protocol (VoIP) Services Market In 2029 - Segments Offering Most New Opportunities
35.3 Voice Over Internet Protocol (VoIP) Services Market In 2029 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer

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