Healthcare BPO Global Market Report 2025

Healthcare BPO Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on healthcare bpo market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

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Description:

Where is the largest and fastest growing market for healthcare bpo ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The healthcare bpo market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Provider Service: Revenue Cycle Management; Patient Enrollment And Strategic Planning; Patient Care

2) By Payer Service: Human Resource Management; Claims Management; Customer Relationship Management (CRM); Operational/Administrative Management; Care Management; Provider Management; Other Payer Services

3) By Pharmaceutical Service: Research And Development; Manufacturing; Non-clinical Service

Subsegments:

1) By Revenue Cycle Management (RCM): Medical Billing; Accounts Receivable Management; Claims Processing; Coding Services; Denial Management

2) By Patient Enrollment And Strategic Planning: Patient Registration Services; Eligibility Verification; Enrollment Services For Health Plans; Market Research And Strategic Consulting

3) By Patient Care: Telehealth Services; Care Management; Patient Support Services; Medical Transcription; Patient Engagement Solutions

Companies Mentioned: Accenture; Cognizant Technology Solutions; Infosys BPM; WNS Global Services; EXL Service

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.


1. Executive Summary
2. Healthcare BPO Market Characteristics
3. Healthcare BPO Market Trends And Strategies
4. Healthcare BPO Market - Macro Economic Scenario Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Healthcare BPO Growth Analysis And Strategic Analysis Framework
5.1. Global Healthcare BPO PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Healthcare BPO Market Growth Rate Analysis
5.4. Global Healthcare BPO Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Healthcare BPO Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Healthcare BPO Total Addressable Market (TAM)
6. Healthcare BPO Market Segmentation
6.1. Global Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Revenue Cycle Management
Patient Enrollment And Strategic Planning
Patient Care
6.2. Global Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Human Resource Management
Claims Management
Customer Relationship Management (CRM)
Operational/Administrative Management
Care Management
Provider Management
Other Payer Services
6.3. Global Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Research And Development
Manufacturing
Non-clinical Service
6.4. Global Healthcare BPO Market, Sub-Segmentation Of Revenue Cycle Management (RCM), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Medical Billing
Accounts Receivable Management
Claims Processing
Coding Services
Denial Management
6.5. Global Healthcare BPO Market, Sub-Segmentation Of Patient Enrollment And Strategic Planning, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Patient Registration Services
Eligibility Verification
Enrollment Services For Health Plans
Market Research And Strategic Consulting
6.6. Global Healthcare BPO Market, Sub-Segmentation Of Patient Care, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Telehealth Services
Care Management
Patient Support Services
Medical Transcription
Patient Engagement Solutions
7. Healthcare BPO Market Regional And Country Analysis
7.1. Global Healthcare BPO Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Healthcare BPO Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Healthcare BPO Market
8.1. Asia-Pacific Healthcare BPO Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Healthcare BPO Market
9.1. China Healthcare BPO Market Overview
9.2. China Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Healthcare BPO Market
10.1. India Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Healthcare BPO Market
11.1. Japan Healthcare BPO Market Overview
11.2. Japan Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Healthcare BPO Market
12.1. Australia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Healthcare BPO Market
13.1. Indonesia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Healthcare BPO Market
14.1. South Korea Healthcare BPO Market Overview
14.2. South Korea Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Healthcare BPO Market
15.1. Western Europe Healthcare BPO Market Overview
15.2. Western Europe Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Healthcare BPO Market
16.1. UK Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Healthcare BPO Market
17.1. Germany Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Healthcare BPO Market
18.1. France Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Healthcare BPO Market
19.1. Italy Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Healthcare BPO Market
20.1. Spain Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Healthcare BPO Market
21.1. Eastern Europe Healthcare BPO Market Overview
21.2. Eastern Europe Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Healthcare BPO Market
22.1. Russia Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Healthcare BPO Market
23.1. North America Healthcare BPO Market Overview
23.2. North America Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Healthcare BPO Market
24.1. USA Healthcare BPO Market Overview
24.2. USA Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Healthcare BPO Market
25.1. Canada Healthcare BPO Market Overview
25.2. Canada Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Healthcare BPO Market
26.1. South America Healthcare BPO Market Overview
26.2. South America Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Healthcare BPO Market
27.1. Brazil Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Healthcare BPO Market
28.1. Middle East Healthcare BPO Market Overview
28.2. Middle East Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Healthcare BPO Market
29.1. Africa Healthcare BPO Market Overview
29.2. Africa Healthcare BPO Market, Segmentation By Provider Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Healthcare BPO Market, Segmentation By Payer Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Healthcare BPO Market, Segmentation By Pharmaceutical Service, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Healthcare BPO Market Competitive Landscape And Company Profiles
30.1. Healthcare BPO Market Competitive Landscape
30.2. Healthcare BPO Market Company Profiles
30.2.1. Accenture Overview, Products and Services, Strategy and Financial Analysis
30.2.2. Cognizant Technology Solutions Overview, Products and Services, Strategy and Financial Analysis
30.2.3. Infosys BPM Overview, Products and Services, Strategy and Financial Analysis
30.2.4. WNS Global Services Overview, Products and Services, Strategy and Financial Analysis
30.2.5. EXL Service Overview, Products and Services, Strategy and Financial Analysis
31. Healthcare BPO Market Other Major And Innovative Companies
31.1. Tata Consultancy Services
31.2. Conduent Inc.
31.3. HCL Technologies
31.4. Genpact
31.5. Omega Healthcare
31.6. Sutherland Global Services
31.7. GeBBS Healthcare Solutions
31.8. R1 RCM Inc.
31.9. IBM Corporation
31.10. Allscripts Healthcare Solutions
31.11. NTT Data Services
31.12. UnitedHealth Group (Optum)
31.13. TriZetto Healthcare Products
31.14. CitiusTech
31.15. MedData
32. Global Healthcare BPO Market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Healthcare BPO Market
34. Recent Developments In The Healthcare BPO Market
35. Healthcare BPO Market High Potential Countries, Segments and Strategies
35.1 Healthcare BPO Market In 2029 - Countries Offering Most New Opportunities
35.2 Healthcare BPO Market In 2029 - Segments Offering Most New Opportunities
35.3 Healthcare BPO Market In 2029 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer

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