Customer Success Platforms Global Market Report 2024

Customer Success Platforms Global Market Report 2024

Including: 1) By Component: Platforms; Services 2) By Deployment Mode: Cloud; On-Premises 3) By Organization Size: SMEs; Large Enterprises 4) By Application: Sales And Marketing Optimization; Reporting And Analytics; Customer Segmentation; Risk and Compliance Management; Customer Service; Customer Onboarding 5) By End-user: BFSI; Retail And e-Commerce; Transportation And Logistics; Healthcare; Telecom And IT; Government And Public SectorCovering: Gainsight Inc.; Salesforce.com Inc.; Totango Ltd.; Strikedeck Inc.; ClientSuccess LLC


Customer Success Platforms Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on customer success platforms market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase
  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the coronavirus and how it is responding as the impact of the virus abates.
  • Assess the Russia – Ukraine war’s impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 3-5 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.
Description:

Where is the largest and fastest growing market for customer success platforms? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The customer success platforms market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.

Scope

Markets Covered:1) By Component: Platforms; Services

2) By Deployment Mode: Cloud; On-Premises

3) By Organization Size: SMEs; Large Enterprises

4) By Application: Sales And Marketing Optimization; Reporting And Analytics; Customer Segmentation; Risk and Compliance Management; Customer Service; Customer Onboarding; Other Applications

5) By End-user: BFSI; Retail And e-Commerce; Transportation And Logistics; Healthcare; Telecom And IT; Government And Public Sector; Other End-Users

Companies Mentioned: Gainsight Inc.; Salesforce.com Inc.; Totango Ltd.; Strikedeck Inc.; ClientSuccess LLC

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.

Please Note: Report will be updated with the latest data and delivered to you within 3-5 working days of order.


1. Executive Summary
2. Customer Success Platforms Market Characteristics
3. Customer Success Platforms Market Trends And Strategies
4. Customer Success Platforms Market - Macro Economic Scenario
4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market
5. Global Customer Success Platforms Market Size and Growth
5.1. Global Customer Success Platforms Market Drivers and Restraints
5.1.1. Drivers Of The Market
5.1.2. Restraints Of The Market
5.2. Global Customer Success Platforms Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Customer Success Platforms Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)
6. Customer Success Platforms Market Segmentation
6.1. Global Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Platform
Services
6.2. Global Customer Success Platforms Market, Segmentation By Deployment Mode, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud
On-Premises
6.3. Global Customer Success Platforms Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
SMEs
Large Enterprises
6.4. Global Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Sales And Marketing Optimization
Reporting And Analytics
Customer Segmentation
Risk and Compliance Management
Customer Service
Customer Onboarding
Other Applications
6.5. Global Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
BFSI
Retail And e-Commerce
Transportation And Logistics
Healthcare
Telecom And IT
Government And Public Sector
Other End-Users
7. Customer Success Platforms Market Regional And Country Analysis
7.1. Global Customer Success Platforms Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Customer Success Platforms Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. Asia-Pacific Customer Success Platforms Market
8.1. Asia-Pacific Customer Success Platforms Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
9. China Customer Success Platforms Market
9.1. China Customer Success Platforms Market Overview
9.2. China Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
10. India Customer Success Platforms Market
10.1. India Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11. Japan Customer Success Platforms Market
11.1. Japan Customer Success Platforms Market Overview
11.2. Japan Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12. Australia Customer Success Platforms Market
12.1. Australia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13. Indonesia Customer Success Platforms Market
13.1. Indonesia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14. South Korea Customer Success Platforms Market
14.1. South Korea Customer Success Platforms Market Overview
14.2. South Korea Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. Western Europe Customer Success Platforms Market
15.1. Western Europe Customer Success Platforms Market Overview
15.2. Western Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16. UK Customer Success Platforms Market
16.1. UK Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17. Germany Customer Success Platforms Market
17.1. Germany Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. France Customer Success Platforms Market
18.1. France Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19. Italy Customer Success Platforms Market
19.1. Italy Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20. Spain Customer Success Platforms Market
20.1. Spain Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. Eastern Europe Customer Success Platforms Market
21.1. Eastern Europe Customer Success Platforms Market Overview
21.2. Eastern Europe Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22. Russia Customer Success Platforms Market
22.1. Russia Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. North America Customer Success Platforms Market
23.1. North America Customer Success Platforms Market Overview
23.2. North America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. USA Customer Success Platforms Market
24.1. USA Customer Success Platforms Market Overview
24.2. USA Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. Canada Customer Success Platforms Market
25.1. Canada Customer Success Platforms Market Overview
25.2. Canada Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. South America Customer Success Platforms Market
26.1. South America Customer Success Platforms Market Overview
26.2. South America Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27. Brazil Customer Success Platforms Market
27.1. Brazil Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. Middle East Customer Success Platforms Market
28.1. Middle East Customer Success Platforms Market Overview
28.2. Middle East Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. Africa Customer Success Platforms Market
29.1. Africa Customer Success Platforms Market Overview
29.2. Africa Customer Success Platforms Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Customer Success Platforms Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Customer Success Platforms Market, Segmentation By End User, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
30. Customer Success Platforms Market Competitive Landscape And Company Profiles
30.1. Customer Success Platforms Market Competitive Landscape
30.2. Customer Success Platforms Market Company Profiles
30.2.1. Gainsight Inc.
30.2.1.1. Overview
30.2.1.2. Products and Services
30.2.1.3. Strategy
30.2.1.4. Financial Performance
30.2.2. Salesforce.com Inc.
30.2.2.1. Overview
30.2.2.2. Products and Services
30.2.2.3. Strategy
30.2.2.4. Financial Performance
30.2.3. Totango Ltd.
30.2.3.1. Overview
30.2.3.2. Products and Services
30.2.3.3. Strategy
30.2.3.4. Financial Performance
30.2.4. Strikedeck Inc.
30.2.4.1. Overview
30.2.4.2. Products and Services
30.2.4.3. Strategy
30.2.4.4. Financial Performance
30.2.5. ClientSuccess LLC
30.2.5.1. Overview
30.2.5.2. Products and Services
30.2.5.3. Strategy
30.2.5.4. Financial Performance
31. Global Customer Success Platforms Market Competitive Benchmarking
32. Global Customer Success Platforms Market Competitive Dashboard
33. Key Mergers And Acquisitions In The Customer Success Platforms Market
34. Customer Success Platforms Market Future Outlook and Potential Analysis
34.1 Customer Success Platforms Market In 2028 - Countries Offering Most New Opportunities
34.2 Customer Success Platforms Market In 2028 - Segments Offering Most New Opportunities
34.3 Customer Success Platforms Market In 2028 - Growth Strategies
34.3.1 Market Trend Based Strategies
34.3.2 Competitor Strategies
35. Appendix
35.1. Abbreviations
35.2. Currencies
35.3. Historic And Forecast Inflation Rates
35.4. Research Inquiries
35.5. The Business Research Company
35.6. Copyright And Disclaimer

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