Conversational AI Global Market Report 2025

Conversational AI Global Market Report 2025 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on conversational ai market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase

  • Gain a truly global perspective with the most comprehensive report available on this market covering 15 geographies.
  • Assess the impact of key macro factors such as conflict, pandemic and recovery, inflation and interest rate environment and the 2nd Trump presidency.
  • Create regional and country strategies on the basis of local data and analysis.
  • Identify growth segments for investment.
  • Outperform competitors using forecast data and the drivers and trends shaping the market.
  • Understand customers based on the latest market shares.
  • Benchmark performance against key competitors.
  • Suitable for supporting your internal and external presentations with reliable high quality data and analysis
  • Report will be updated with the latest data and delivered to you within 2-3 working days of order along with an Excel data sheet for easy data extraction and analysis.
  • All data from the report will also be delivered in an excel dashboard format.
Description:

Where is the largest and fastest growing market for conversational ai ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The conversational ai market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The forecasts are made after considering the major factors currently impacting the market. These include the Russia-Ukraine war, rising inflation, higher interest rates, and the legacy of the COVID-19 pandemic.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Type: IVA; Chatbots

2) By Component: Platform; Services

3) By Deployment: Cloud; On-Premises

4) By Technology: Machine Learning; Deep Learning; NLP; Automated Speech Recognition

5) By End User: BFSI; Retail and E-commerce; Healthcare and Life Science; Travel and Hospitality; Telecom; Media and Entertainment; Other End-Users

Subsegments:

1) By IVA (Intelligent Virtual Assistants): Voice-Activated Assistants; Personal Assistants; Enterprise Virtual Assistants

2) By Chatbots: Rule-Based Chatbots; AI-Powered Chatbots; Hybrid Chatbots

Companies Mentioned: Google LLC; International Business Machines Corporation (IBM); Amazon Web Services Inc.; Artificial Solutions Holding ASH AB; Baidu Inc.

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.

Please Note: Report will be updated with the latest data and delivered to you within 3-5 working days of order.


1. Executive Summary
2. Conversational AI Market Characteristics
3. Conversational AI Market Trends And Strategies
4. Conversational AI Market - Macro Economic Scenario Including The Impact Of Interest Rates, Inflation, Geopolitics And Covid And Recovery On The Market
5. Global Conversational AI Growth Analysis And Strategic Analysis Framework
5.1. Global Conversational AI PESTEL Analysis (Political, Social, Technological, Environmental and Legal Factors, Drivers and Restraints)
5.2. Analysis Of End Use Industries
5.3. Global Conversational AI Market Growth Rate Analysis
5.4. Global Conversational AI Historic Market Size and Growth, 2019 - 2024, Value ($ Billion)
5.5. Global Conversational AI Forecast Market Size and Growth, 2024 - 2029, 2034F, Value ($ Billion)
5.6. Global Conversational AI Total Addressable Market (TAM)
6. Conversational AI Market Segmentation
6.1. Global Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
IVA
Chatbots
6.2. Global Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Platform
Services
6.3. Global Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Cloud
On-Premises
6.4. Global Conversational AI Market, Segmentation By Technology, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Machine Learning
Deep Learning
NLP
Automated Speech Recognition
6.5. Global Conversational AI Market, Segmentation By End User, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
BFSI
Retail and E-commerce
Healthcare and Life Science
Travel and Hospitality
Telecom
Media and Entertainment
Other End-Users
6.6. Global Conversational AI Market, Sub-Segmentation Of IVA (Intelligent Virtual Assistants), By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Voice-Activated Assistants
Personal Assistants
Enterprise Virtual Assistants
6.7. Global Conversational AI Market, Sub-Segmentation Of Chatbots, By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
Rule-Based Chatbots
AI-Powered Chatbots
Hybrid Chatbots
7. Conversational AI Market Regional And Country Analysis
7.1. Global Conversational AI Market, Split By Region, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
7.2. Global Conversational AI Market, Split By Country, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8. Asia-Pacific Conversational AI Market
8.1. Asia-Pacific Conversational AI Market Overview
Region Information, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.3. Asia-Pacific Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
8.4. Asia-Pacific Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
9. China Conversational AI Market
9.1. China Conversational AI Market Overview
9.2. China Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.3. China Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
9.4. China Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F,$ Billion
10. India Conversational AI Market
10.1. India Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.2. India Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
10.3. India Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11. Japan Conversational AI Market
11.1. Japan Conversational AI Market Overview
11.2. Japan Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.3. Japan Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
11.4. Japan Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12. Australia Conversational AI Market
12.1. Australia Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.2. Australia Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
12.3. Australia Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13. Indonesia Conversational AI Market
13.1. Indonesia Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.2. Indonesia Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
13.3. Indonesia Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14. South Korea Conversational AI Market
14.1. South Korea Conversational AI Market Overview
14.2. South Korea Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.3. South Korea Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
14.4. South Korea Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15. Western Europe Conversational AI Market
15.1. Western Europe Conversational AI Market Overview
15.2. Western Europe Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.3. Western Europe Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
15.4. Western Europe Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16. UK Conversational AI Market
16.1. UK Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.2. UK Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
16.3. UK Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17. Germany Conversational AI Market
17.1. Germany Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.2. Germany Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
17.3. Germany Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18. France Conversational AI Market
18.1. France Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.2. France Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
18.3. France Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19. Italy Conversational AI Market
19.1. Italy Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.2. Italy Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
19.3. Italy Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20. Spain Conversational AI Market
20.1. Spain Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.2. Spain Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
20.3. Spain Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21. Eastern Europe Conversational AI Market
21.1. Eastern Europe Conversational AI Market Overview
21.2. Eastern Europe Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.3. Eastern Europe Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
21.4. Eastern Europe Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22. Russia Conversational AI Market
22.1. Russia Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.2. Russia Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
22.3. Russia Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23. North America Conversational AI Market
23.1. North America Conversational AI Market Overview
23.2. North America Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.3. North America Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
23.4. North America Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24. USA Conversational AI Market
24.1. USA Conversational AI Market Overview
24.2. USA Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.3. USA Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
24.4. USA Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25. Canada Conversational AI Market
25.1. Canada Conversational AI Market Overview
25.2. Canada Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.3. Canada Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
25.4. Canada Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26. South America Conversational AI Market
26.1. South America Conversational AI Market Overview
26.2. South America Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.3. South America Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
26.4. South America Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27. Brazil Conversational AI Market
27.1. Brazil Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.2. Brazil Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
27.3. Brazil Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28. Middle East Conversational AI Market
28.1. Middle East Conversational AI Market Overview
28.2. Middle East Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.3. Middle East Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
28.4. Middle East Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29. Africa Conversational AI Market
29.1. Africa Conversational AI Market Overview
29.2. Africa Conversational AI Market, Segmentation By Type, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.3. Africa Conversational AI Market, Segmentation By Component, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
29.4. Africa Conversational AI Market, Segmentation By Deployment, Historic and Forecast, 2019-2024, 2024-2029F, 2034F, $ Billion
30. Conversational AI Market Competitive Landscape And Company Profiles
30.1. Conversational AI Market Competitive Landscape
30.2. Conversational AI Market Company Profiles
30.2.1. Google LLC Overview, Products and Services, Strategy and Financial Analysis
30.2.2. International Business Machines Corporation (IBM) Overview, Products and Services, Strategy and Financial Analysis
30.2.3. Amazon Web Services Inc. Overview, Products and Services, Strategy and Financial Analysis
30.2.4. Artificial Solutions Holding ASH AB Overview, Products and Services, Strategy and Financial Analysis
30.2.5. Baidu Inc. Overview, Products and Services, Strategy and Financial Analysis
31. Conversational AI Market Other Major And Innovative Companies
31.1. Haptik
31.2. Microsoft Corporation
31.3. Oracle Corporation
31.4. SAP SE
31.5. Conversica Inc.
31.6. Nuance Communications Inc.
31.7. Rasa Technologies GmbH
31.8. Avaamo Inc.
31.9. Kore. ai Inc.
31.10. Cognitivescale Inc.
31.11. Kasisto Inc.
31.12. Creative Virtual Ltd.
31.13. Inbenta Technologies Inc.
31.14. Next IT Corporation
31.15. Verint Systems Inc.
32. Global Conversational AI Market Competitive Benchmarking And Dashboard
33. Key Mergers And Acquisitions In The Conversational AI Market
34. Recent Developments In The Conversational AI Market
35. Conversational AI Market High Potential Countries, Segments and Strategies
35.1 Conversational AI Market In 2029 - Countries Offering Most New Opportunities
35.2 Conversational AI Market In 2029 - Segments Offering Most New Opportunities
35.3 Conversational AI Market In 2029 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings