Business Processes Outsourcing Global Market Opportunities And Strategies To 2032

Best Price Guarantee	Length	Publisher	Published Date	SKU
from $4,000	228 Pages	The Business Research Company	March, 2023	BRC17808689

Best Price Guarantee
Price	from $4,000
Length	228 Pages
Publisher	The Business Research Company
Published Date	March, 2023
SKU	BRC17808689

Business Processes Outsourcing Global Market Opportunities And Strategies To 2032

Business Processes Outsourcing Global Market Opportunities And Strategies To 2032 from The Business Research Company provides the strategists; marketers and senior management with the critical information they need to assess the global business processes outsourcing market as it emerges from the COVID 19 shut down.

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Understand how the market is being affected by the coronavirus and how it is likely to emerge and grow as the impact of the virus abates. Create regional and country strategies on the basis of local data and analysis. Identify growth segments for investment. Outperform competitors using forecast data and the drivers and trends shaping the market. Understand customers based on the latest market research findings. Benchmark performance against key competitors. Utilize the relationships between key data sets for superior strategizing. Suitable for supporting your internal and external presentations with reliable high-quality data and analysis Report will be updated with the latest data and delivered to you within 3-5 working days of order.Description:
Where is the largest and fastest-growing market for business processes outsourcing? How does the market relate to the overall economy; demography and other similar markets? What forces will shape the market going forward? The business processes outsourcing market global report from the Business Research Company answers all these questions and many more.
The report covers market characteristics; size and growth; segmentation; regional and country breakdowns; competitive landscape; market shares; trends and strategies for this market. It traces the market’s history and forecasts market growth by geography. It places the market within the context of the wider business processes outsourcing market; and compares it with other markets.

The report covers the following chapter.

Introduction and Market Characteristics

Brief introduction to the segmentations covered in the market, definitions and explanations about the wealth management market.

Supply Chain

The supply chain section of the report defines and explains the key players in the wealth management industry supply chain.

Customer Information

This chapter covers recent customers’ trends/preferences in the global wealth management market.

Key Trends

Highlights the major trends shaping the global wealth management market. This section also highlights likely future developments in the market.

PESTEL Analysis

This chapter describes the market opportunity assessment through PESTEL analysis.

Global Market Size and Growth

Global historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and drivers and restraints that support and control the growth of the market in the historic and forecast periods.

Regional Analysis

Historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values and growth and market share comparison by region.

Market Segmentation

Contains the market values (2017-2032) and analysis for each segment by type of source, by end use industry, by automation type, and by service provider’s location in the market.

Regional Market Size and Growth

Regional market size (2022), historic (2017-2022) and forecast (2022-2027), and (2027-2032) market values, and growth and market share comparison of countries within the region. This report includes information on the regions Asia-Pacific, Western Europe, Eastern Europe, North America, South America, Middle East and Africa and major countries within each region.

Competitive Landscape

Details on the competitive landscape of the market, estimated market shares and company profiles of the leading players.

Fastest Emerging Companies

This section provides information about emerging mid-sized companies in the business processes outsourcing marke.

Key Mergers and Acquisitions

Information on recent mergers and acquisitions in the market covered in the report. This section gives key financial details of mergers and acquisitions, which have shaped the market in recent years.

Market Opportunities And Strategies

Describes market opportunities and strategies based on findings of the research, with information on growth opportunities across countries, segments and strategies to be followed in those markets.

Conclusions And Recommendations

Includes recommendations for business processes outsourcing providers in terms of product/service offerings geographic expansion, marketing strategies and target groups.

Appendix

This section includes details on the NAICS codes covered, abbreviations and currencies codes used in this report

Scope
Markets Covered:
1) By Service Type: CRM (Customer Relationship Management) BPO; HRO (Human Resources Outsourcing) BPO; Finance And Administration (F&A) BPO; Other BPO Services
2) By End-Use Industry: Banking, Financial Services And Insurance (BFSI); Retail; Information Technology (IT) And Telecom; Manufacturing; Healthcare; Other End-Uses
3) By Automation Type: Automated BPO Services; Non-Automated BPO Services
3) By Service Provider’s Location: North America; Asia-Pacific; Western Europe; Eastern Europe; Rest Of World

Companies Mentioned: ADP; Teleperformance; Concentrix; Paychex; Conduent

Countries: China; Australia; India; Indonesia; Japan; South Korea; USA; Brazil; France; Germany; UK; Russia

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time-series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets; GDP proportions; expenditure per capita; business processes outsourcing indicators comparison.

Data segmentations: country and regional historic and forecast data; market share of competitors; market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

1. Executive Summary
2. Table of Contents
3. List of Figures
4. List of Tables
5. Report Structure
6. Introduction and Market Characteristics: 6.1. General Market Definition; 6.2. Summary; 6.3. Business Processes Outsourcing Market Definition And Segmentations; 6.4. Market Segmentation By Service Type; 6.4.1. CRM BPO; 6.4.2. HRO BPO; 6.4.3. Finance And Administration (F&A) BPO; 6.4.4. Other BPO Services; 6.5. Market Segmentation By End-Use Industry; 6.5.1. Banking, Financial Services And Insurance (BFSI); 6.5.2. Retail; 6.5.3. Information Technology (IT) And Telecom; 6.5.4. Manufacturing; 6.5.5. Healthcare; 6.5.6. Other End Uses; 6.6. Market Segmentation By Automation Type; 6.6.1. Automated BPO Services; 6.6.2. Manual BPO Services; 6.7. Market Segmentation By Service Provider’s Location; 6.7.1. North America; 6.7.2. Asia-Pacific; 6.7.3. Western Europe; 6.7.4. Eastern Europe; 6.7.5. Rest Of World
7. Supply Chain: 7.1.1. Resources; 7.1.2. BPO Service Providers; 7.1.3. Other Service Providers; 7.1.4. End Users
8. Customer Information: 8.1. Surge In Small Business Outsourcing; 8.2. Business Process Outsourcing Drives Flexibility; 8.3. Financial Advisors Are Highly Satisfied With External Investment Solutions; 8.4. Technology Strategies Are The Most Outsourced Activity; 8.5. Knowledgeable Advisors And Customer Feedback Is Most Valued; 8.6. BPO Shift To Work-From-Home Model; 8.7. Negligence Is The Biggest Cybersecurity Risk; 8.8. IT Continues To Be The Most Commonly Outsourced Business Function/ IT Continues To Lead The BPO Market
9. Major Market Trends: 9.1. Use Of Artificial Intelligence; 9.2. Leveraging Social Media Customer Experience; 9.3. Cloud-Based Communication; 9.4. Voice Analytics; 9.5. Unified Communication; 9.6. Strategic Partnerships; 9.7. Investments
10. Automation And Artificial Intelligence in The BPO Industry: 10.1. Robotic Process Automation; 10.1.1. Chatbots; 10.1.2. Cloud Computing; 10.2. Artificial Intelligence (AI); 10.2.1. Call Center AI; 10.2.2. Automatic Speech Recognition; 10.2.3. Natural Language Processing
11. PESTEL Analysis: 11.1. Political; 11.1.1. Government Incentives; 11.1.2. Digitization Initiatives By Governments; 11.1.3. Changing Political Scenarios; 11.2. Economical; 11.2.1. Emerging Markets; 11.2.2. Volatile Exchange Rates; 11.2.3. High Interest Rates; 11.3. Social; 11.3.1. Skilled Populations In The Asia-Pacific Region; 11.3.2. Quality Over Cost Behavior; 11.4. Technological; 11.4.1. Cybersecurity Threats; 11.4.2. Development Of Telecom Infrastructure; 11.4.3. Technological Advances; 11.5. Environmental; 11.5.1. Climate Change – COVID-19; 11.5.2. Natural Disasters; 11.6. Legal; 11.6.1. Highly Regulated Environment; 11.6.2. Privacy And Security Laws
12. Global Business Processes Outsourcing Market Size And Growth: 12.1. Market Size; 12.2. Historic Market Growth, 2017 – 2022, Value ($ Billion); 12.2.1. Market Drivers 2017 – 2022; 12.2.2. Market Restraints 2017 – 2022; 12.3. Forecast Market Growth, 2022 – 2027, 2032F Value ($ Billion); 12.3.1. Market Drivers 2022 – 2027; 12.3.2. Market Restraints 2022 – 2027
13. Business Processes Outsourcing Market, Regional Analysis: 13.1. Global Business Processes Outsourcing Market, By Region, Historic and Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 13.2. Global Business Processes Outsourcing Market, 2017 – 2027, Historic And Forecast, By Region; 13.3. Global Business Processes Outsourcing Market, 2022 – 2027, Growth And Market Share Comparison, By Region; 13.4. Global Business Processes Outsourcing Market, By Country, Historic and Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 13.5. Global Business Processes Outsourcing Market, 2017 – 2027, Historic And Forecast, By Country; 13.6. Global Business Processes Outsourcing Market, 2022 – 2027, Growth And Market Share Comparison, By Country
14. Global Market Segmentation: 14.1. Global Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 14.2. Global Business Processes Outsourcing Market, Segmentation By End-Use Industry, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 14.3. Global Business Processes Outsourcing Market, Segmentation By Automation Type, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 14.4. Global Business Processes Outsourcing Market, Segmentation By Service Provider’s Location, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
15. Market Comparison with Macro Economic Factors: 15.1. Business Processes Outsourcing Market Size, Percentage Of GDP, Global; 15.2. Per Capita Average Business Processes Outsourcing Market Expenditure, Global
16. Market Comparison With Macro Economic Factors Across Countries: 16.1. Business Processes Outsourcing Market Size, Percentage Of GDP, 2022, Major Countries; 16.2. Business Processes Outsourcing Per Capita Expenditure, 2022, Major Countries
17. Business Processes Outsourcing Services Market Comparison With Industry Metrics: 17.1. Average Spending On Business Processes Outsourcing Services Market By Total Enterprises, 2022, By Country
18. Asia-Pacific Market: 18.1. Summary; 18.2. Market Overview; 18.2.1. Region Information; 18.2.2. Market Information; 18.2.3. Background Information; 18.2.4. Government Initiatives; 18.2.5. Regulations; 18.2.6. Regulatory Bodies; 18.2.7. Major Associations; 18.2.8. Taxes Levied; 18.2.9. Corporate Tax Structure; 18.2.10. Investments; 18.2.11. Major Companies; 18.3. Asia-Pacific Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 18.4. Asia-Pacific Business Processes Outsourcing Market: Country Analysis; 18.5. Australia Market; 18.6. Australia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 18.7. China Market; 18.8. Summary; 18.9. Market Overview; 18.9.1. Country Information; 18.9.2. Market Information; 18.9.3. Background Information; 18.9.4. Government Initiatives; 18.9.5. Regulations; 18.9.6. Regulatory Bodies; 18.9.7. Major Associations; 18.9.8. Taxes levied; 18.9.9. Corporate Tax Structure; 18.9.10. Investments; 18.9.11. Major Companies; 18.10. China Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 18.11. India Market; 18.12. India Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 18.13. Japan Market; 18.14. Japan Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
19. Western Europe Market: 19.1. Summary; 19.2. Market Overview; 19.2.1. Region Information; 19.2.2. Market Information; 19.2.3. Background Information; 19.2.4. Government Initiatives; 19.2.5. Regulations; 19.2.6. Regulatory Bodies; 19.2.7. Major Associations; 19.2.8. Taxes Levied; 19.2.9. Corporate Tax Structure; 19.2.10. Investments; 19.2.11. Major Companies; 19.3. Western Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 19.4. Western Europe Business Processes Outsourcing Market: Country Analysis; 19.5. France Market; 19.6. France Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 19.7. Germany Market; 19.8. Germany Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 19.9. Italy Market; 19.10. Italy Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 19.11. Spain Market; 19.12. Spain Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 19.13. UK Market; 19.14. UK Business Processes Outsourcing Market, Segmentation By Type Of Service, 2017-2022, 2022-2027F, 2032F, Value ($ Billion)
20. Eastern Europe Market: 20.1. Summary; 20.2. Market Overview; 20.2.1. Region Information; 20.2.2. Market Information; 20.2.3. Background Information; 20.2.4. Government Initiatives; 20.2.5. Regulations; 20.2.6. Regulatory Bodies; 20.2.7. Major Associations; 20.2.8. Taxes Levied; 20.2.9. Corporate Tax Structure; 20.2.10. Investments; 20.2.11. Major Companies; 20.3. Eastern Europe Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 20.4. Eastern Europe Business Processes Outsourcing Market: Country Analysis; 20.5. Russia Market; 20.6. Russia Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
21. North America Market: 21.1. Summary; 21.2. Market Overview; 21.2.1. Region Information; 21.2.2. Market Information; 21.2.3. Background Information; 21.2.4. Government Initiatives; 21.2.5. Regulations; 21.2.6. Regulatory Bodies; 21.2.7. Major Associations; 21.2.8. Taxes Levied; 21.2.9. Corporate Tax Structure; 21.2.10. Investments; 21.2.11. Major Companies; 21.3. North America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 21.4. North America Business Processes Outsourcing Market: Country Analysis; 21.5. USA Market; 21.6. Summary; 21.7. Market Overview; 21.7.1. Country Information; 21.7.2. Market Information; 21.7.3. Background Information; 21.7.4. Government Initiatives; 21.7.5. Regulations; 21.7.6. Regulatory Bodies; 21.7.7. Major Associations; 21.7.8. Taxes Levied; 21.7.9. Corporate Tax Structure; 21.7.10. Investments; 21.7.11. Major Companies; 21.8. USA Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
22. South America Market: 22.1. Summary; 22.2. Market Overview; 22.2.1. Region Information; 22.2.2. Market Information; 22.2.3. Background Information; 22.2.4. Government Initiatives; 22.2.5. Regulations; 22.2.6. Regulatory Bodies; 22.2.7. Major Associations; 22.2.8. Taxes Levied; 22.2.9. Corporate Tax Structure; 22.2.10. Investments; 22.2.11. Major Companies; 22.3. South America Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion); 22.4. South America Business Processes Outsourcing Market: Country Analysis; 22.5. Brazil Market; 22.6. Brazil Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
23. Middle East Market: 23.1. Summary; 23.2. Market Overview; 23.2.1. Region Information; 23.2.2. Market Information; 23.2.3. Background Information; 23.2.4. Government Initiatives; 23.2.5. Regulations; 23.2.6. Regulatory Bodies; 23.2.7. Major Associations; 23.2.8. Taxes Levied; 23.2.9. Corporate Tax Structure; 23.2.10. Investments; 23.2.11. Major Companies; 23.3. Middle East Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
24. Africa Market: 24.1. Summary; 24.2. Market Overview; 24.2.1. Region Information; 24.2.2. Market Information; 24.2.3. Background Information; 24.2.4. Government Initiatives; 24.2.5. Regulations; 24.2.6. Regulatory Bodies; 24.2.7. Major Associations; 24.2.8. Taxes Levied; 24.2.9. Corporate Tax Structure; 24.2.10. Investments; 24.2.11. Major Companies; 24.3. Africa Business Processes Outsourcing Market, Segmentation By Type Of Service, Historic And Forecast, 2017 – 2022, 2027F, 2032F, Value ($ Billion)
25. Competitive Landscape And Company Profiles: 25.1. Company Profiles; 25.2. Automatic Data Processing, Inc. (ADP); 25.2.1. Company Overview; 25.2.2. Products And Services; 25.2.3. Business Strategy; 25.2.4. Financial Overview; 25.3. Teleperformance SE; 25.3.1. Company Overview; 25.3.2. Products And Services; 25.3.3. Business Strategy; 25.3.4. Financial Overview; 25.4. Concentrix; 25.4.1. Company Overview; 25.4.2. Products And Services; 25.4.3. Business Strategy; 25.4.4. Financial Overview; 25.5. Paychex Inc; 25.5.1. Company Overview; 25.5.2. Products And Services; 25.5.3. Business Strategy; 25.5.4. Financial Overview; 25.6. Conduent; 25.6.1. Company Overview; 25.6.2. Products And Services; 25.6.3. Business Strategy; 25.6.4. Financial Overview
26. Fastest Emerging Mid-Sized Companies: 26.1. WNS (Holdings) Limited; 26.2. Willis Tower Watson; 26.3. ExlService Holdings, Inc.; 26.4. ManpowerGroup, Inc.; 26.5. Kelly Services, Inc.
27. Key Mergers and Acquisitions: 27.1. Solutions by STC Acquired ccc by STC.; 27.2. Bain Capital Private Equity Acquired VXI Global Solutions; 27.3. Majorel Acquired Alembo; 27.4. EAG Acquired Quorum; 27.5. Gi Group Holding Acquired Focun Group; 27.6. Teleperformance Acquired Senture, LLC.; 27.7. iSON Xperiences Acquired Altron People Solutions.; 27.8. MetaSource Acquired Digiscribe.; 27.9. Accenture Acquired Enterprise System Partners (ESP); 27.10. TAKE Solutions Acquired DataCeutics; 27.11. AION Capital Acquired InterGlobe Technologies
28. Market Background: Software And BPO Services Market: 28.1. Software And BPO Services Market Characteristics; 28.2. Market Definition; 28.3. Key Segmentation; 28.4. Global Software And BPO Services Market, Segmentation By Type, 2017 – 2027, Value ($ Billion); 28.5. Global Software And BPO Services Market, 2022, By Region, Value ($ Billion); 28.6. Global Software And BPO Services Market, 2017 – 2027, Historic And Forecast, By Region
29. Opportunities And Strategies: 29.1. Global Business Processes Outsourcing Market In 2027 – Countries Offering Most New Opportunities; 29.2. Global Business Processes Outsourcing Market In 2027 – Segments Offering Most New Opportunities; 29.3. Global Business Processes Outsourcing Market In 2027 – Growth Strategies; 29.3.1. Market Trend Based Strategies; 29.3.2. Competitor Strategies
30. Business Process Outsourcing Market, Conclusions And Recommendations: 30.1. Conclusions; 30.2. Recommendations; 30.2.1. Product; 30.2.2. Place; 30.2.3. Price; 30.2.4. Promotion; 30.2.5. People
31. Appendix: 31.1. Market Data Sources; 31.2. Research Methodology; 31.3. Currencies; 31.4. The Business Research Company; 31.5. Copyright and Disclaimer