Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024

Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024

: 1) By Component: Software; Services2) By Deployment: Cloud-Based; On-Premises3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises4) By Application: Human Resources; Knowledge Process Outsourcing; Procurement & Supply Chain; Customer Services5) By Vertical: Banking, Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunication; Healthcare; Manufacturing; Retail; Transportation And LogisticsCovering: Accenture plc; Tata Consultancy Services Limited; Capgemini SE; NTT DATA Corporation; Cognizant Technology Solutions Corporation


Business Process Outsourcing (BPO) Business Analytics Global Market Report 2024 from The Business Research Company provides strategists, marketers and senior management with the critical information they need to assess the market.

This report focuses on business process outsourcing (BPO) business analytics market which is experiencing strong growth. The report gives a guide to the trends which will be shaping the market over the next ten years and beyond.

Reasons to Purchase
  • Gain a truly global perspective with the most comprehensive report available on this market covering 50+ geographies.
  • Understand how the market has been affected by the COVID-19 and how it is responding as the impact of the virus abates.
  • Assess the Russia – Ukraine war’s impact on agriculture, energy and mineral commodity supply and its direct and indirect impact on the market.
  • Measure the impact of high global inflation on market growth.
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Description:

Where is the largest and fastest growing market for business process outsourcing (BPO) business analytics ? How does the market relate to the overall economy, demography and other similar markets? What forces will shape the market going forward? The business process outsourcing (BPO) business analytics market global report from the Business Research Company answers all these questions and many more.

The report covers market characteristics, size and growth, segmentation, regional and country breakdowns, competitive landscape, market shares, trends and strategies for this market. It traces the market’s historic and forecast market growth by geography.
  • The market characteristics section of the report defines and explains the market.
  • The market size section gives the market size ($b) covering both the historic growth of the market, and forecasting its development.
  • The forecasts are made after considering the major factors currently impacting the market. These include:
  • The impact of sanctions, supply chain disruptions, and altered demand for goods and services due to the Russian Ukraine war, impacting various macro-economic factors and parameters in the Eastern European region and its subsequent effect on global markets.
  • The impact of higher inflation in many countries and the resulting spike in interest rates.
  • The continued but declining impact of COVID-19 on supply chains and consumption patterns.
  • Market segmentations break down the market into sub markets.
  • The regional and country breakdowns section gives an analysis of the market in each geography and the size of the market by geography and compares their historic and forecast growth. It covers the growth trajectory of COVID-19 for all regions, key developed countries and major emerging markets.
  • The competitive landscape chapter gives a description of the competitive nature of the market, market shares, and a description of the leading companies. Key financial deals which have shaped the market in recent years are identified.
  • The trends and strategies section analyses the shape of the market as it emerges from the crisis and suggests how companies can grow as the market recovers.
Scope

Markets Covered:1) By Component: Software; Services

2) By Deployment: Cloud-Based; On-Premises

3) By Organization Size: Small And Medium Enterprises (SMEs); Large Enterprises

4) By Application: Human Resources; Knowledge Process Outsourcing; Procurement & Supply Chain; Customer Services; Other Applications

5) By Vertical: Banking, Financial Services And Insurance (BFSI); Information Technology (IT) And Telecommunication; Healthcare; Manufacturing; Retail; Transportation And Logistics; Other Verticals

Companies Mentioned: Accenture plc; Tata Consultancy Services Limited; Capgemini SE; NTT DATA Corporation; Cognizant Technology Solutions Corporation

Countries: Australia; Brazil; China; France; Germany; India; Indonesia; Japan; Russia; South Korea; UK; USA; Canada; Italy; Spain

Regions: Asia-Pacific; Western Europe; Eastern Europe; North America; South America; Middle East; Africa

Time series: Five years historic and ten years forecast.

Data: Ratios of market size and growth to related markets, GDP proportions, expenditure per capita,

Data segmentations: country and regional historic and forecast data, market share of competitors, market segments.

Sourcing and Referencing: Data and analysis throughout the report is sourced using end notes.

Delivery format: PDF, Word and Excel Data Dashboard.


1. Executive Summary
2. Business Process Outsourcing (BPO) Business Analytics Market Characteristics
3. Business Process Outsourcing (BPO) Business Analytics Market Trends And Strategies
4. Business Process Outsourcing (BPO) Business Analytics Market - Macro Economic Scenario
4.1. Impact Of High Inflation On The Market
4.2. Ukraine-Russia War Impact On The Market
4.3. COVID-19 Impact On The Market
5. Global Business Process Outsourcing (BPO) Business Analytics Market Size and Growth
5.1. Global Business Process Outsourcing (BPO) Business Analytics Market Drivers and Restraints
5.1.1. Drivers Of The Market
5.1.2. Restraints Of The Market
5.2. Global Business Process Outsourcing (BPO) Business Analytics Historic Market Size and Growth, 2018 - 2023, Value ($ Billion)
5.3. Global Business Process Outsourcing (BPO) Business Analytics Forecast Market Size and Growth, 2023 - 2028, 2033F, Value ($ Billion)
6. Business Process Outsourcing (BPO) Business Analytics Market Segmentation
6.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Software
Services
6.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Cloud-Based
On-Premises
6.3. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Organization Size, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Small And Medium Enterprises (SMEs)
Large Enterprises
6.4. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Application, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Human Resources
Knowledge Process Outsourcing
Procurement & Supply Chain
Customer Services
Other Applications
6.5. Global Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
Banking, Financial Services And Insurance (BFSI)
Information Technology (IT) And Telecommunication
Healthcare
Manufacturing
Retail
Transportation And Logistics
Other Verticals
7. Business Process Outsourcing (BPO) Business Analytics Market Regional And Country Analysis
7.1. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Region, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
7.2. Global Business Process Outsourcing (BPO) Business Analytics Market, Split By Country, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market
8.1. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market Overview
Region Information, Impact Of COVID-19, Market Information, Background Information, Government Initiatives, Regulations, Regulatory Bodies, Major Associations, Taxes Levied, Corporate Tax Structure, Investments, Major Companies
8.2. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.3. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
8.4. Asia-Pacific Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
9. China Business Process Outsourcing (BPO) Business Analytics Market
9.1. China Business Process Outsourcing (BPO) Business Analytics Market Overview
9.2. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.3. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
9.4. China Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F,$ Billion
10. India Business Process Outsourcing (BPO) Business Analytics Market
10.1. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.2. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
10.3. India Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11. Japan Business Process Outsourcing (BPO) Business Analytics Market
11.1. Japan Business Process Outsourcing (BPO) Business Analytics Market Overview
11.2. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.3. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
11.4. Japan Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12. Australia Business Process Outsourcing (BPO) Business Analytics Market
12.1. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.2. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
12.3. Australia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13. Indonesia Business Process Outsourcing (BPO) Business Analytics Market
13.1. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.2. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
13.3. Indonesia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14. South Korea Business Process Outsourcing (BPO) Business Analytics Market
14.1. South Korea Business Process Outsourcing (BPO) Business Analytics Market Overview
14.2. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.3. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
14.4. South Korea Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15. Western Europe Business Process Outsourcing (BPO) Business Analytics Market
15.1. Western Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
15.2. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.3. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
15.4. Western Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16. UK Business Process Outsourcing (BPO) Business Analytics Market
16.1. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.2. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
16.3. UK Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17. Germany Business Process Outsourcing (BPO) Business Analytics Market
17.1. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.2. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
17.3. Germany Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18. France Business Process Outsourcing (BPO) Business Analytics Market
18.1. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.2. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
18.3. France Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19. Italy Business Process Outsourcing (BPO) Business Analytics Market
19.1. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.2. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
19.3. Italy Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20. Spain Business Process Outsourcing (BPO) Business Analytics Market
20.1. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.2. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
20.3. Spain Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market
21.1. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market Overview
21.2. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.3. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
21.4. Eastern Europe Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22. Russia Business Process Outsourcing (BPO) Business Analytics Market
22.1. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.2. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
22.3. Russia Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23. North America Business Process Outsourcing (BPO) Business Analytics Market
23.1. North America Business Process Outsourcing (BPO) Business Analytics Market Overview
23.2. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.3. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
23.4. North America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24. USA Business Process Outsourcing (BPO) Business Analytics Market
24.1. USA Business Process Outsourcing (BPO) Business Analytics Market Overview
24.2. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.3. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
24.4. USA Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25. Canada Business Process Outsourcing (BPO) Business Analytics Market
25.1. Canada Business Process Outsourcing (BPO) Business Analytics Market Overview
25.2. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.3. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
25.4. Canada Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26. South America Business Process Outsourcing (BPO) Business Analytics Market
26.1. South America Business Process Outsourcing (BPO) Business Analytics Market Overview
26.2. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.3. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
26.4. South America Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27. Brazil Business Process Outsourcing (BPO) Business Analytics Market
27.1. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.2. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
27.3. Brazil Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28. Middle East Business Process Outsourcing (BPO) Business Analytics Market
28.1. Middle East Business Process Outsourcing (BPO) Business Analytics Market Overview
28.2. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.3. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
28.4. Middle East Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29. Africa Business Process Outsourcing (BPO) Business Analytics Market
29.1. Africa Business Process Outsourcing (BPO) Business Analytics Market Overview
29.2. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Component, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.3. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Deployment, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
29.4. Africa Business Process Outsourcing (BPO) Business Analytics Market, Segmentation By Vertical, Historic and Forecast, 2018-2023, 2023-2028F, 2033F, $ Billion
30. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape And Company Profiles
30.1. Business Process Outsourcing (BPO) Business Analytics Market Competitive Landscape
30.2. Business Process Outsourcing (BPO) Business Analytics Market Company Profiles
30.2.1. Accenture plc
30.2.1.1. Overview
30.2.1.2. Products and Services
30.2.1.3. Strategy
30.2.1.4. Financial Performance
30.2.2. Tata Consultancy Services Limited
30.2.2.1. Overview
30.2.2.2. Products and Services
30.2.2.3. Strategy
30.2.2.4. Financial Performance
30.2.3. Capgemini SE
30.2.3.1. Overview
30.2.3.2. Products and Services
30.2.3.3. Strategy
30.2.3.4. Financial Performance
30.2.4. NTT DATA Corporation
30.2.4.1. Overview
30.2.4.2. Products and Services
30.2.4.3. Strategy
30.2.4.4. Financial Performance
30.2.5. Cognizant Technology Solutions Corporation
30.2.5.1. Overview
30.2.5.2. Products and Services
30.2.5.3. Strategy
30.2.5.4. Financial Performance
31. Business Process Outsourcing (BPO) Business Analytics Market Other Major And Innovative Companies
31.1. Infosys BPM Limited
31.2. Automatic Data Processing Inc.
31.3. DXC Technology Company
31.4. HCL Technologies Limited
31.5. Wipro Limited
31.6. CGI Inc.
31.7. Teleperformance SE
31.8. Sitel Group
31.9. Tech Mahindra Limited
31.10. Serco Group plc
31.11. Genpact Limited
31.12. Conduent Incorporated
31.13. TTEC Holdings Inc.
31.14. Alorica Inc.
31.15. Sykes Enterprises Incorporated
32. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Benchmarking
33. Global Business Process Outsourcing (BPO) Business Analytics Market Competitive Dashboard
34. Key Mergers And Acquisitions In The Business Process Outsourcing (BPO) Business Analytics Market
35. Business Process Outsourcing (BPO) Business Analytics Market Future Outlook and Potential Analysis
35.1 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Countries Offering Most New Opportunities
35.2 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Segments Offering Most New Opportunities
35.3 Business Process Outsourcing (BPO) Business Analytics Market In 2028 - Growth Strategies
35.3.1 Market Trend Based Strategies
35.3.2 Competitor Strategies
36. Appendix
36.1. Abbreviations
36.2. Currencies
36.3. Historic And Forecast Inflation Rates
36.4. Research Inquiries
36.5. The Business Research Company
36.6. Copyright And Disclaimer

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