Global Utilities’ Customer Information System (CIS) Software Market Research Report 2024(Status and Outlook)

Global Utilities’ Customer Information System (CIS) Software Market Research Report 2024(Status and Outlook)



Report Overview:

Utilities’ Customer Information System (CIS) Software is a type of software designed to manage and maintain customer accounts and billing systems for utility companies. A CIS is a software application that enables electric, gas, and water utilities to manage and share customer data with external organizations such as billing agents and state regulatory agencies. A CIS typically covers functions such as account management, order processing, product and service management, rate design, billing, credit and collections, accounts receivable, statement preparation, payment processing, customer service, and revenue analysis. A CIS is a key component of the meter-to-cash (M2C) value chain for utilities that offer metered delivery of commodities.

The Global Utilities’ Customer Information System (CIS) Software Market Size was estimated at USD 622.28 million in 2023 and is projected to reach USD 992.98 million by 2029, exhibiting a CAGR of 8.10% during the forecast period.

This report provides a deep insight into the global Utilities’ Customer Information System (CIS) Software market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porter’s five forces analysis, value chain analysis, etc.

The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Utilities’ Customer Information System (CIS) Software Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.

In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Utilities’ Customer Information System (CIS) Software market in any manner.

Global Utilities’ Customer Information System (CIS) Software Market: Market Segmentation Analysis

The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.

Key Company

Oracle

SAP

CIS Infinity

Cayenta

Datalogic

efluid

EnergyCIS

Fluentgrid

Gentrack

Market Segmentation (by Type)

Cloud Based

Web Based

Market Segmentation (by Application)

Large Enterprises

SMEs

Geographic Segmentation
  • North America (USA, Canada, Mexico)
  • Europe (Germany, UK, France, Russia, Italy, Rest of Europe)
  • Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)
  • South America (Brazil, Argentina, Columbia, Rest of South America)
  • The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)
Key Benefits of This Market Research:
  • Industry drivers, restraints, and opportunities covered in the study
  • Neutral perspective on the market performance
  • Recent industry trends and developments
  • Competitive landscape & strategies of key players
  • Potential & niche segments and regions exhibiting promising growth covered
  • Historical, current, and projected market size, in terms of value
  • In-depth analysis of the Utilities’ Customer Information System (CIS) Software Market
  • Overview of the regional outlook of the Utilities’ Customer Information System (CIS) Software Market:
Key Reasons to Buy this Report:
  • Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change
  • This enables you to anticipate market changes to remain ahead of your competitors
  • You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents
  • The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly
  • Provision of market value (USD Billion) data for each segment and sub-segment
  • Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market
  • Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region
  • Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled
  • Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players
  • The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions
  • Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis
  • Provides insight into the market through Value Chain
  • Market dynamics scenario, along with growth opportunities of the market in the years to come
  • 6-month post-sales analyst support
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Note: this report may need to undergo a final check or review and this could take about 48 hours.

Chapter Outline

Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.

Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Utilities’ Customer Information System (CIS) Software Market and its likely evolution in the short to mid-term, and long term.

Chapter 3 makes a detailed analysis of the Market's Competitive Landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.

Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.

Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.

Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.

Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.

Chapter 12 is the main points and conclusions of the report.


1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Utilities’ Customer Information System (CIS) Software
1.2 Key Market Segments
1.2.1 Utilities’ Customer Information System (CIS) Software Segment by Type
1.2.2 Utilities’ Customer Information System (CIS) Software Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Utilities’ Customer Information System (CIS) Software Market Overview
2.1 Global Market Overview
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Utilities’ Customer Information System (CIS) Software Market Competitive Landscape
3.1 Global Utilities’ Customer Information System (CIS) Software Revenue Market Share by Company (2019-2024)
3.2 Utilities’ Customer Information System (CIS) Software Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.3 Company Utilities’ Customer Information System (CIS) Software Market Size Sites, Area Served, Product Type
3.4 Utilities’ Customer Information System (CIS) Software Market Competitive Situation and Trends
3.4.1 Utilities’ Customer Information System (CIS) Software Market Concentration Rate
3.4.2 Global 5 and 10 Largest Utilities’ Customer Information System (CIS) Software Players Market Share by Revenue
3.4.3 Mergers & Acquisitions, Expansion
4 Utilities’ Customer Information System (CIS) Software Value Chain Analysis
4.1 Utilities’ Customer Information System (CIS) Software Value Chain Analysis
4.2 Midstream Market Analysis
4.3 Downstream Customer Analysis
5 The Development and Dynamics of Utilities’ Customer Information System (CIS) Software Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 Mergers & Acquisitions
5.5.2 Expansions
5.5.3 Collaboration/Supply Contracts
5.6 Industry Policies
6 Utilities’ Customer Information System (CIS) Software Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Utilities’ Customer Information System (CIS) Software Market Size Market Share by Type (2019-2024)
6.3 Global Utilities’ Customer Information System (CIS) Software Market Size Growth Rate by Type (2019-2024)
7 Utilities’ Customer Information System (CIS) Software Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Utilities’ Customer Information System (CIS) Software Market Size (M USD) by Application (2019-2024)
7.3 Global Utilities’ Customer Information System (CIS) Software Market Size Growth Rate by Application (2019-2024)
8 Utilities’ Customer Information System (CIS) Software Market Segmentation by Region
8.1 Global Utilities’ Customer Information System (CIS) Software Market Size by Region
8.1.1 Global Utilities’ Customer Information System (CIS) Software Market Size by Region
8.1.2 Global Utilities’ Customer Information System (CIS) Software Market Size Market Share by Region
8.2 North America
8.2.1 North America Utilities’ Customer Information System (CIS) Software Market Size by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Utilities’ Customer Information System (CIS) Software Market Size by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Utilities’ Customer Information System (CIS) Software Market Size by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Utilities’ Customer Information System (CIS) Software Market Size by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Utilities’ Customer Information System (CIS) Software Market Size by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 Oracle
9.1.1 Oracle Utilities’ Customer Information System (CIS) Software Basic Information
9.1.2 Oracle Utilities’ Customer Information System (CIS) Software Product Overview
9.1.3 Oracle Utilities’ Customer Information System (CIS) Software Product Market Performance
9.1.4 Oracle Utilities’ Customer Information System (CIS) Software SWOT Analysis
9.1.5 Oracle Business Overview
9.1.6 Oracle Recent Developments
9.2 SAP
9.2.1 SAP Utilities’ Customer Information System (CIS) Software Basic Information
9.2.2 SAP Utilities’ Customer Information System (CIS) Software Product Overview
9.2.3 SAP Utilities’ Customer Information System (CIS) Software Product Market Performance
9.2.4 Oracle Utilities’ Customer Information System (CIS) Software SWOT Analysis
9.2.5 SAP Business Overview
9.2.6 SAP Recent Developments
9.3 CIS Infinity
9.3.1 CIS Infinity Utilities’ Customer Information System (CIS) Software Basic Information
9.3.2 CIS Infinity Utilities’ Customer Information System (CIS) Software Product Overview
9.3.3 CIS Infinity Utilities’ Customer Information System (CIS) Software Product Market Performance
9.3.4 Oracle Utilities’ Customer Information System (CIS) Software SWOT Analysis
9.3.5 CIS Infinity Business Overview
9.3.6 CIS Infinity Recent Developments
9.4 Cayenta
9.4.1 Cayenta Utilities’ Customer Information System (CIS) Software Basic Information
9.4.2 Cayenta Utilities’ Customer Information System (CIS) Software Product Overview
9.4.3 Cayenta Utilities’ Customer Information System (CIS) Software Product Market Performance
9.4.4 Cayenta Business Overview
9.4.5 Cayenta Recent Developments
9.5 Datalogic
9.5.1 Datalogic Utilities’ Customer Information System (CIS) Software Basic Information
9.5.2 Datalogic Utilities’ Customer Information System (CIS) Software Product Overview
9.5.3 Datalogic Utilities’ Customer Information System (CIS) Software Product Market Performance
9.5.4 Datalogic Business Overview
9.5.5 Datalogic Recent Developments
9.6 efluid
9.6.1 efluid Utilities’ Customer Information System (CIS) Software Basic Information
9.6.2 efluid Utilities’ Customer Information System (CIS) Software Product Overview
9.6.3 efluid Utilities’ Customer Information System (CIS) Software Product Market Performance
9.6.4 efluid Business Overview
9.6.5 efluid Recent Developments
9.7 EnergyCIS
9.7.1 EnergyCIS Utilities’ Customer Information System (CIS) Software Basic Information
9.7.2 EnergyCIS Utilities’ Customer Information System (CIS) Software Product Overview
9.7.3 EnergyCIS Utilities’ Customer Information System (CIS) Software Product Market Performance
9.7.4 EnergyCIS Business Overview
9.7.5 EnergyCIS Recent Developments
9.8 Fluentgrid
9.8.1 Fluentgrid Utilities’ Customer Information System (CIS) Software Basic Information
9.8.2 Fluentgrid Utilities’ Customer Information System (CIS) Software Product Overview
9.8.3 Fluentgrid Utilities’ Customer Information System (CIS) Software Product Market Performance
9.8.4 Fluentgrid Business Overview
9.8.5 Fluentgrid Recent Developments
9.9 Gentrack
9.9.1 Gentrack Utilities’ Customer Information System (CIS) Software Basic Information
9.9.2 Gentrack Utilities’ Customer Information System (CIS) Software Product Overview
9.9.3 Gentrack Utilities’ Customer Information System (CIS) Software Product Market Performance
9.9.4 Gentrack Business Overview
9.9.5 Gentrack Recent Developments
10 Utilities’ Customer Information System (CIS) Software Regional Market Forecast
10.1 Global Utilities’ Customer Information System (CIS) Software Market Size Forecast
10.2 Global Utilities’ Customer Information System (CIS) Software Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Utilities’ Customer Information System (CIS) Software Market Size Forecast by Country
10.2.3 Asia Pacific Utilities’ Customer Information System (CIS) Software Market Size Forecast by Region
10.2.4 South America Utilities’ Customer Information System (CIS) Software Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Utilities’ Customer Information System (CIS) Software by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Utilities’ Customer Information System (CIS) Software Market Forecast by Type (2025-2030)
11.2 Global Utilities’ Customer Information System (CIS) Software Market Forecast by Application (2025-2030)
12 Conclusion and Key Findings

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