Global Chatbot Market Research Report 2024(Status and Outlook)

Global Chatbot Market Research Report 2024(Status and Outlook)



Report Overview:

A chatbot(alsoknownasa talkbots, chatterbot, Bot, IM bot, interactiveagent, orArtificialConversationalEntity)isa computerprogram oranartificialintelligencewhich conductsa conversationvia auditoryortextualmethods.

The Global Chatbot Market Size was estimated at USD 1216.16 million in 2023 and is projected to reach USD 3741.74 million by 2029, exhibiting a CAGR of 20.60% during the forecast period.

This report provides a deep insight into the global Chatbot market covering all its essential aspects. This ranges from a macro overview of the market to micro details of the market size, competitive landscape, development trend, niche market, key market drivers and challenges, SWOT analysis, Porter’s five forces analysis, value chain analysis, etc.

The analysis helps the reader to shape the competition within the industries and strategies for the competitive environment to enhance the potential profit. Furthermore, it provides a simple framework for evaluating and accessing the position of the business organization. The report structure also focuses on the competitive landscape of the Global Chatbot Market, this report introduces in detail the market share, market performance, product situation, operation situation, etc. of the main players, which helps the readers in the industry to identify the main competitors and deeply understand the competition pattern of the market.

In a word, this report is a must-read for industry players, investors, researchers, consultants, business strategists, and all those who have any kind of stake or are planning to foray into the Chatbot market in any manner.

Global Chatbot Market: Market Segmentation Analysis

The research report includes specific segments by region (country), manufacturers, Type, and Application. Market segmentation creates subsets of a market based on product type, end-user or application, Geographic, and other factors. By understanding the market segments, the decision-maker can leverage this targeting in the product, sales, and marketing strategies. Market segments can power your product development cycles by informing how you create product offerings for different segments.

Key Company

ArtificialSolutions

IBM Watson

NaunceCommunications

eGainCoporation

CreativeVirtual

NextItCorp.

CX Company

Speaktoit

Customer

Codebaby

Google

Market Segmentation (by Type)

Standalone

Web-based

Messenger-based

Market Segmentation (by Application)

Healthcare

Retail

Banking, Financial Services, and Insurance (BFSI)

Media and Entertainment

Travel & Tourism

E-commerce

Others

Geographic Segmentation

North America (USA, Canada, Mexico)

Europe (Germany, UK, France, Russia, Italy, Rest of Europe)

Asia-Pacific (China, Japan, South Korea, India, Southeast Asia, Rest of Asia-Pacific)

South America (Brazil, Argentina, Columbia, Rest of South America)

The Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria, South Africa, Rest of MEA)

Key Benefits of This Market Research:

Industry drivers, restraints, and opportunities covered in the study

Neutral perspective on the market performance

Recent industry trends and developments

Competitive landscape & strategies of key players

Potential & niche segments and regions exhibiting promising growth covered

Historical, current, and projected market size, in terms of value

In-depth analysis of the Chatbot Market

Overview of the regional outlook of the Chatbot Market:

Key Reasons to Buy this Report:

Access to date statistics compiled by our researchers. These provide you with historical and forecast data, which is analyzed to tell you why your market is set to change

This enables you to anticipate market changes to remain ahead of your competitors

You will be able to copy data from the Excel spreadsheet straight into your marketing plans, business presentations, or other strategic documents

The concise analysis, clear graph, and table format will enable you to pinpoint the information you require quickly

Provision of market value (USD Billion) data for each segment and sub-segment

Indicates the region and segment that is expected to witness the fastest growth as well as to dominate the market

Analysis by geography highlighting the consumption of the product/service in the region as well as indicating the factors that are affecting the market within each region

Competitive landscape which incorporates the market ranking of the major players, along with new service/product launches, partnerships, business expansions, and acquisitions in the past five years of companies profiled

Extensive company profiles comprising of company overview, company insights, product benchmarking, and SWOT analysis for the major market players

The current as well as the future market outlook of the industry concerning recent developments which involve growth opportunities and drivers as well as challenges and restraints of both emerging as well as developed regions

Includes in-depth analysis of the market from various perspectives through Porter’s five forces analysis

Provides insight into the market through Value Chain

Market dynamics scenario, along with growth opportunities of the market in the years to come

Chapter Outline

Chapter 1 mainly introduces the statistical scope of the report, market division standards, and market research methods.

Chapter 2 is an executive summary of different market segments (by region, product type, application, etc), including the market size of each market segment, future development potential, and so on. It offers a high-level view of the current state of the Chatbot Market and its likely evolution in the short to mid-term, and long term.

Chapter 3 makes a detailed analysis of the Market's Competitive Landscape of the market and provides the market share, capacity, output, price, latest development plan, merger, and acquisition information of the main manufacturers in the market.

Chapter 4 is the analysis of the whole market industrial chain, including the upstream and downstream of the industry, as well as Porter's five forces analysis.

Chapter 5 introduces the latest developments of the market, the driving factors and restrictive factors of the market, the challenges and risks faced by manufacturers in the industry, and the analysis of relevant policies in the industry.

Chapter 6 provides the analysis of various market segments according to product types, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different market segments.

Chapter 7 provides the analysis of various market segments according to application, covering the market size and development potential of each market segment, to help readers find the blue ocean market in different downstream markets.

Chapter 8 provides a quantitative analysis of the market size and development potential of each region and its main countries and introduces the market development, future development prospects, market space, and capacity of each country in the world.

Chapter 9 introduces the basic situation of the main companies in the market in detail, including product sales revenue, sales volume, price, gross profit margin, market share, product introduction, recent development, etc.

Chapter 10 provides a quantitative analysis of the market size and development potential of each region in the next five years.

Chapter 11 provides a quantitative analysis of the market size and development potential of each market segment (product type and application) in the next five years.

Chapter 12 is the main points and conclusions of the report.


1 Research Methodology and Statistical Scope
1.1 Market Definition and Statistical Scope of Chatbot
1.2 Key Market Segments
1.2.1 Chatbot Segment by Type
1.2.2 Chatbot Segment by Application
1.3 Methodology & Sources of Information
1.3.1 Research Methodology
1.3.2 Research Process
1.3.3 Market Breakdown and Data Triangulation
1.3.4 Base Year
1.3.5 Report Assumptions & Caveats
2 Chatbot Market Overview
2.1 Global Market Overview
2.1.1 Global Chatbot Market Size (M USD) Estimates and Forecasts (2019-2030)
2.1.2 Global Chatbot Sales Estimates and Forecasts (2019-2030)
2.2 Market Segment Executive Summary
2.3 Global Market Size by Region
3 Chatbot Market Competitive Landscape
3.1 Global Chatbot Sales by Manufacturers (2019-2024)
3.2 Global Chatbot Revenue Market Share by Manufacturers (2019-2024)
3.3 Chatbot Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
3.4 Global Chatbot Average Price by Manufacturers (2019-2024)
3.5 Manufacturers Chatbot Sales Sites, Area Served, Product Type
3.6 Chatbot Market Competitive Situation and Trends
3.6.1 Chatbot Market Concentration Rate
3.6.2 Global 5 and 10 Largest Chatbot Players Market Share by Revenue
3.6.3 Mergers & Acquisitions, Expansion
4 Chatbot Industry Chain Analysis
4.1 Chatbot Industry Chain Analysis
4.2 Market Overview of Key Raw Materials
4.3 Midstream Market Analysis
4.4 Downstream Customer Analysis
5 The Development and Dynamics of Chatbot Market
5.1 Key Development Trends
5.2 Driving Factors
5.3 Market Challenges
5.4 Market Restraints
5.5 Industry News
5.5.1 New Product Developments
5.5.2 Mergers & Acquisitions
5.5.3 Expansions
5.5.4 Collaboration/Supply Contracts
5.6 Industry Policies
6 Chatbot Market Segmentation by Type
6.1 Evaluation Matrix of Segment Market Development Potential (Type)
6.2 Global Chatbot Sales Market Share by Type (2019-2024)
6.3 Global Chatbot Market Size Market Share by Type (2019-2024)
6.4 Global Chatbot Price by Type (2019-2024)
7 Chatbot Market Segmentation by Application
7.1 Evaluation Matrix of Segment Market Development Potential (Application)
7.2 Global Chatbot Market Sales by Application (2019-2024)
7.3 Global Chatbot Market Size (M USD) by Application (2019-2024)
7.4 Global Chatbot Sales Growth Rate by Application (2019-2024)
8 Chatbot Market Segmentation by Region
8.1 Global Chatbot Sales by Region
8.1.1 Global Chatbot Sales by Region
8.1.2 Global Chatbot Sales Market Share by Region
8.2 North America
8.2.1 North America Chatbot Sales by Country
8.2.2 U.S.
8.2.3 Canada
8.2.4 Mexico
8.3 Europe
8.3.1 Europe Chatbot Sales by Country
8.3.2 Germany
8.3.3 France
8.3.4 U.K.
8.3.5 Italy
8.3.6 Russia
8.4 Asia Pacific
8.4.1 Asia Pacific Chatbot Sales by Region
8.4.2 China
8.4.3 Japan
8.4.4 South Korea
8.4.5 India
8.4.6 Southeast Asia
8.5 South America
8.5.1 South America Chatbot Sales by Country
8.5.2 Brazil
8.5.3 Argentina
8.5.4 Columbia
8.6 Middle East and Africa
8.6.1 Middle East and Africa Chatbot Sales by Region
8.6.2 Saudi Arabia
8.6.3 UAE
8.6.4 Egypt
8.6.5 Nigeria
8.6.6 South Africa
9 Key Companies Profile
9.1 ArtificialSolutions
9.1.1 ArtificialSolutions Chatbot Basic Information
9.1.2 ArtificialSolutions Chatbot Product Overview
9.1.3 ArtificialSolutions Chatbot Product Market Performance
9.1.4 ArtificialSolutions Business Overview
9.1.5 ArtificialSolutions Chatbot SWOT Analysis
9.1.6 ArtificialSolutions Recent Developments
9.2 IBM Watson
9.2.1 IBM Watson Chatbot Basic Information
9.2.2 IBM Watson Chatbot Product Overview
9.2.3 IBM Watson Chatbot Product Market Performance
9.2.4 IBM Watson Business Overview
9.2.5 IBM Watson Chatbot SWOT Analysis
9.2.6 IBM Watson Recent Developments
9.3 NaunceCommunications
9.3.1 NaunceCommunications Chatbot Basic Information
9.3.2 NaunceCommunications Chatbot Product Overview
9.3.3 NaunceCommunications Chatbot Product Market Performance
9.3.4 NaunceCommunications Chatbot SWOT Analysis
9.3.5 NaunceCommunications Business Overview
9.3.6 NaunceCommunications Recent Developments
9.4 eGainCoporation
9.4.1 eGainCoporation Chatbot Basic Information
9.4.2 eGainCoporation Chatbot Product Overview
9.4.3 eGainCoporation Chatbot Product Market Performance
9.4.4 eGainCoporation Business Overview
9.4.5 eGainCoporation Recent Developments
9.5 CreativeVirtual
9.5.1 CreativeVirtual Chatbot Basic Information
9.5.2 CreativeVirtual Chatbot Product Overview
9.5.3 CreativeVirtual Chatbot Product Market Performance
9.5.4 CreativeVirtual Business Overview
9.5.5 CreativeVirtual Recent Developments
9.6 NextItCorp.
9.6.1 NextItCorp. Chatbot Basic Information
9.6.2 NextItCorp. Chatbot Product Overview
9.6.3 NextItCorp. Chatbot Product Market Performance
9.6.4 NextItCorp. Business Overview
9.6.5 NextItCorp. Recent Developments
9.7 CX Company
9.7.1 CX Company Chatbot Basic Information
9.7.2 CX Company Chatbot Product Overview
9.7.3 CX Company Chatbot Product Market Performance
9.7.4 CX Company Business Overview
9.7.5 CX Company Recent Developments
9.8 Speaktoit
9.8.1 Speaktoit Chatbot Basic Information
9.8.2 Speaktoit Chatbot Product Overview
9.8.3 Speaktoit Chatbot Product Market Performance
9.8.4 Speaktoit Business Overview
9.8.5 Speaktoit Recent Developments
9.9 Customer
9.9.1 Customer Chatbot Basic Information
9.9.2 Customer Chatbot Product Overview
9.9.3 Customer Chatbot Product Market Performance
9.9.4 Customer Business Overview
9.9.5 Customer Recent Developments
9.10 Codebaby
9.10.1 Codebaby Chatbot Basic Information
9.10.2 Codebaby Chatbot Product Overview
9.10.3 Codebaby Chatbot Product Market Performance
9.10.4 Codebaby Business Overview
9.10.5 Codebaby Recent Developments
9.11 Google
9.11.1 Google Chatbot Basic Information
9.11.2 Google Chatbot Product Overview
9.11.3 Google Chatbot Product Market Performance
9.11.4 Google Business Overview
9.11.5 Google Recent Developments
10 Chatbot Market Forecast by Region
10.1 Global Chatbot Market Size Forecast
10.2 Global Chatbot Market Forecast by Region
10.2.1 North America Market Size Forecast by Country
10.2.2 Europe Chatbot Market Size Forecast by Country
10.2.3 Asia Pacific Chatbot Market Size Forecast by Region
10.2.4 South America Chatbot Market Size Forecast by Country
10.2.5 Middle East and Africa Forecasted Consumption of Chatbot by Country
11 Forecast Market by Type and by Application (2025-2030)
11.1 Global Chatbot Market Forecast by Type (2025-2030)
11.1.1 Global Forecasted Sales of Chatbot by Type (2025-2030)
11.1.2 Global Chatbot Market Size Forecast by Type (2025-2030)
11.1.3 Global Forecasted Price of Chatbot by Type (2025-2030)
11.2 Global Chatbot Market Forecast by Application (2025-2030)
11.2.1 Global Chatbot Sales (K Units) Forecast by Application
11.2.2 Global Chatbot Market Size (M USD) Forecast by Application (2025-2030)
12 Conclusion and Key Findings

Download our eBook: How to Succeed Using Market Research

Learn how to effectively navigate the market research process to help guide your organization on the journey to success.

Download eBook
Cookie Settings