The last mile delivery market in Mexico is rapidly evolving due to the explosive growth of e-commerce and changing consumer preferences for faster and more convenient delivery services. As online shopping continues to gain traction, businesses are adopting new and innovative delivery strategies to meet the demand for quick and reliable services. E-commerce platforms, local retailers, and logistics companies are leveraging technology to enhance their delivery networks, including advanced tracking systems and route optimization tools to reduce delivery times. In Mexico's urban areas, where dense populations create high demand for quick services, companies are increasingly turning to micro-fulfillment centers located closer to customers to enable faster deliveries. Delivery providers such as DHL, Estafeta, and Mercado Libre have adapted their operations to offer a variety of delivery options, including same-day delivery, click-and-collect services, and scheduled deliveries. These services not only address the growing desire for speed but also offer a level of convenience and flexibility that was previously unavailable in the region. Moreover, the adoption of third-party courier services and platforms that connect customers with local drivers has further revolutionized the landscape, with services like Rappi and Uber Eats gaining significant popularity for smaller, on-demand deliveries. These platforms provide consumers with real-time tracking and the ability to communicate directly with their couriers, enhancing transparency and customer satisfaction. In addition, the rise of electric and alternative delivery methods, including electric bikes and drones, is being explored to meet the rising demand for faster, eco-friendly, and cost-effective solutions. The use of these new delivery technologies helps reduce emissions and cut operational costs, contributing to a greener logistics ecosystem.
According to the research report, ""Mexico Last Mile Delivery Market Overview, 2030,"" published by Bonafide Research, the Mexico Last Mile Delivery market is anticipated to grow at more than 8.59% CAGR from 2025 to 2030. Mexico's last mile delivery market is also significantly influenced by the country's infrastructure challenges, including traffic congestion and poor road conditions in some regions. To overcome these obstacles, companies are continuously improving their logistics capabilities by integrating technology and expanding their delivery options. Urban areas like Mexico City are seeing a shift toward using alternative vehicles, such as motorcycles and electric scooters, to navigate through dense traffic and deliver goods more quickly. Additionally, companies are working closely with local authorities to improve infrastructure in areas where logistical challenges are more pronounced, enabling smoother delivery operations. The COVID-19 pandemic further accelerated the adoption of online shopping and last mile delivery services, and as a result, consumer expectations have evolved. Customers now demand a seamless experience, with faster delivery times, real-time updates, and flexible options like contactless delivery. To cater to these needs, companies are integrating Artificial Intelligence (AI) and machine learning to forecast demand, optimize delivery routes, and ensure on-time deliveries. As consumer preferences continue to shift toward faster and more reliable services, retailers and logistics providers in Mexico are also focusing on developing more sustainable practices, such as reducing packaging waste and optimizing delivery processes to reduce carbon footprints. The demand for premium delivery services has also driven growth in niche markets such as perishable goods, pharmaceuticals, and high-value electronics, requiring more secure and specialized delivery solutions. With the rapid expansion of e-commerce and the changing needs of Mexican consumers, the last mile delivery market is expected to continue its upward trajectory, with technology and customer satisfaction at the forefront of innovation.
In Mexico, the last mile delivery market is shaped by a variety of service types, catering to diverse consumer needs. The B2C (Business-to-Consumer) segment plays a significant role, with businesses directly delivering goods or services to individual consumers, especially in e-commerce and retail sectors. This service model is essential for the thriving online shopping culture in Mexico, with major platforms like Amazon Mexico, Mercado Libre, and Linio offering a wide range of products from electronics to household items. Consumers expect their orders to arrive within a reasonable timeframe, and many now prefer the flexibility of tracking their shipments in real-time. Retailers and e-commerce platforms must keep up with this demand by partnering with third-party delivery services or developing their own logistics networks to provide timely delivery. In addition, with the increasing smartphone penetration and access to the internet, the B2C segment is expected to expand further, driving more consumers to shop online and requiring businesses to improve their last mile delivery capabilities. The demand for B2B delivery services is increasing as more businesses look to streamline their supply chains and improve operational efficiency. By utilizing last mile delivery services, businesses can ensure that their goods are delivered on time, improving production schedules and reducing delays. Lastly, the C2C (Customer-to-Customer) segment is also growing in Mexico, as individuals exchange goods directly with one another, typically facilitated by platforms like Mercado Libre or local Facebook Marketplace groups. As consumers look for affordable, secondhand items, C2C delivery services provide a way for them to connect and exchange goods efficiently. This segment aligns with the rise of the sharing economy in Mexico, where peer-to-peer interactions are increasingly replacing traditional retail models.
In Mexico, the last mile delivery market is evolving with advancements in technology, particularly with the increasing interest in autonomous solutions. Non-autonomous delivery services, which rely on human drivers or couriers, continue to dominate the market. These services typically involve the use of traditional transportation methods, such as cars, motorcycles, or bicycles, to deliver packages to consumers. Non-autonomous delivery is well-suited for the diverse geographical landscape of Mexico, where both urban and rural areas need accessible delivery services. The flexibility of human-driven deliveries allows businesses to meet consumer expectations in various settings, from densely populated cities to smaller towns and remote areas. Furthermore, human drivers can navigate complex routes, delivering goods door-to-door and offering personalized services, such as carrying large or heavy packages. The demand for these services is expected to remain high, especially as online shopping continues to expand. However, as the market becomes more competitive, businesses are looking for ways to reduce operational costs and improve delivery times. Autonomous delivery technology, including drones and self-driving vehicles, is gaining traction as a potential solution to address these challenges. In Mexico, several logistics companies and startups are testing autonomous vehicles for small parcel deliveries in urban environments. Drones, in particular, are being considered for their ability to bypass traffic congestion and reduce delivery times. Though regulatory hurdles and public acceptance remain challenges, the potential of autonomous technologies to reduce costs and improve delivery efficiency is driving innovation in the sector. In the future, autonomous delivery systems are expected to play a larger role in Mexico's logistics landscape, especially in cities with high population densities.
E-commerce is the primary application driving the growth of the last mile delivery market in Mexico, fueled by a surge in online shopping activity. E-commerce giants like Amazon and Mercado Libre have expanded their presence, catering to the growing demand for fast and convenient shopping experiences. The boom in online shopping has prompted businesses to invest in logistics networks and last mile delivery solutions to keep up with consumer expectations for quick deliveries. As Mexican consumers demand faster shipping options, same-day or next-day delivery services are becoming increasingly popular, especially in major cities such as Mexico City, Guadalajara, and Monterrey. This has prompted e-commerce companies to adopt cutting-edge logistics technologies to optimize delivery routes, improve tracking capabilities, and enhance customer satisfaction. Furthermore, the increasing reliance on smartphones and mobile apps has made it easier for consumers to place orders and track deliveries in real-time, creating a seamless shopping experience. The FMCG (Fast-Moving Consumer Goods) sector is another key contributor to the last mile delivery market in Mexico. With a growing demand for essential goods like groceries, beverages, and personal care items, consumers are turning to online platforms for fast, reliable delivery services. As grocery shopping becomes more digital, platforms like Walmart, Soriana, and Amazon are offering online ordering and home delivery services to meet the needs of busy consumers. The rise in online grocery shopping in Mexico is reshaping the traditional retail landscape, with more companies adopting last mile delivery services for perishable goods. These services are tailored to deliver fresh produce, dairy products, and other time-sensitive items, often within a few hours of placing an order.
Delivery time plays a critical role in shaping the last mile delivery market in Mexico, with customers increasingly demanding faster and more flexible delivery options. Regular delivery, which typically takes several days to a week, remains a standard service, particularly for non-urgent goods. However, with the growing e-commerce market, consumers are beginning to expect faster delivery options, such as same-day or next-day delivery, for a variety of products. The demand for expedited delivery is particularly evident in urban areas, where high population density and well-established logistics networks make fast delivery more feasible. Same-day delivery has become a key differentiator for businesses seeking to gain a competitive edge, offering consumers the convenience of receiving their orders within hours of making a purchase. In Mexico, same-day delivery services are becoming increasingly available, especially for products like electronics, fashion, and groceries. Companies like Amazon and Mercado Libre have implemented same-day delivery options for select cities, catering to customers who prioritize speed and convenience. To meet this demand, logistics providers are investing in advanced technologies, such as route optimization software and GPS tracking, to improve delivery efficiency. In addition to e-commerce, the growing popularity of same-day delivery services is also being driven by industries such as pharmaceuticals, healthcare, and perishable goods, where timely delivery is critical. The healthcare sector, for instance, requires fast delivery of medical supplies and equipment, while the food and beverage industry depends on timely deliveries of fresh goods to maintain quality and prevent spoilage.
Considered in this report
• Historic Year: 2019
• Base year: 2024
• Estimated year: 2025
• Forecast year: 2030
Aspects covered in this report
• Last Mile Delivery Market with its value and forecast along with its segments
• Various drivers and challenges
• On-going trends and developments
• Top profiled companies
• Strategic recommendation
By Service Type
• B2C (Business-to-Consumer)
• B2B (Business-to-Business)
• C2C (Customer-to-Customer)
By Technology
• Non-autonomous
• Autonomous
By Application
• E-commerce
• FMCG (Fast-Moving Consumer Goods)
• Others (electronics, luxury goods, and pharmaceuticals)
By Delivery Time
• Regular Delivery
• Same-Day Delivery
The approach of the report:
This report consists of a combined approach of primary as well as secondary research. Initially, secondary research was used to get an understanding of the market and listing out the companies that are present in the market. The secondary research consists of third-party sources such as press releases, annual report of companies, analyzing the government generated reports and databases. After gathering the data from secondary sources primary research was conducted by making telephonic interviews with the leading players about how the market is functioning and then conducted trade calls with dealers and distributors of the market. Post this we have started doing primary calls to consumers by equally segmenting consumers in regional aspects, tier aspects, age group, and gender. Once we have primary data with us we have started verifying the details obtained from secondary sources.
Intended audience
This report can be useful to industry consultants, manufacturers, suppliers, associations & organizations related to agriculture industry, government bodies and other stakeholders to align their market-centric strategies. In addition to marketing & presentations, it will also increase competitive knowledge about the industry.
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