UAE Software as a Service (SaaS) Market - By Deployment Type (Public Cloud, Private Cloud, Hybrid Cloud); By Organization Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises); By Application (Customer Relationship Management (CRM), Human Re

UAE Software as a Service (SaaS) Market - By Deployment Type (Public Cloud, Private Cloud, Hybrid Cloud); By Organization Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises); By Application (Customer Relationship Management (CRM), Human Resource Management (HRM), Financial Management, Sales Management, Enterprise Resource Planning (ERP), Others); By End User (Manufacturing, Healthcare, IT & Telecom, BFSI, Oil & Gas, Others); Trend Analysis, Competitive Landscape & Forecast, 2019–2029

UAE Software as a Service (SaaS) Market Size Zooming More Than 5X to Reach USD 30.5 Billion by 2029

UAE Software as a Service (SaaS) market is gaining traction because of the government’s supportive initiatives, digital transformation, and increasing adoption of cloud computing in the country.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated the UAE software as a service (SaaS) market size at USD 5.49 billion in 2022. During the forecast period between 2023 and 2029, the UAE software as a service (SaaS) market size is projected to grow at a robust CAGR of 27.93% reaching a value of USD 30.52 billion by 2029. A key driver of market growth for SaaS in the UAE is the growing demand from businesses for a single solution to help them address their business problems. Particularly with the growing automation in business processes, SaaS solutions, such as customer relationship management (CRM) and supply chain management (SCM) are gaining enormous traction among UAE businesses. It is also influencing the growth of the overall UAE software as a service (SaaS) market.

UAE Software as a Service Market – Overview

Software as a service (SaaS) is a method of distributing programs via the internet as a service. Companies may avoid complicated software and hardware maintenance by just accessing the software via the Internet rather than installing and maintaining it. Microsoft Office 365, Gmail, and Slack are popular examples of SaaS products. Like many customer service and support programs, CRMs are SaaS-based. The SaaS platform shares a strong relationship with application service providers and on-demand computing software delivery models, where the provider hosts client software and makes it available online to selected end users with permission.

UAE Software as a Service Market – By End User

Based on end user, the UAE software as a service market is segmented into manufacturing, healthcare, IT & telecom, BFSI, oil & gas, and others. The BFSI segment accounts for the highest share in the UAE software as a service market. The integration of SaaS services in banking and financial services offers advanced security and better access management. Banks may reduce the risk of security breaches by controlling access rights using a uniform framework for user authentication and imposing perimeter network control with the aid of pre-defined firewalls, intrusion detection, and prevention systems. However, the IT and telecom sector is projected to register growth at the highest CAGR during the forecast period, as IT companies are deploying SaaS applications to improve their customer service as well as expand their market share by tapping into newer regions.

Impact of COVID-19 on the UAE Software as a Service Market

The UAE software as a service market witnessed new growth opportunities post the COVID-19 pandemic. The pandemic, followed by nationwide lockdown, prompted companies to shift from on-premises deployment to SaaS. This migration to SaaS assisted the companies in remote accessing their work. The cloud also offers a more alluring first buy-in for the numerous businesses that were financially hit by the pandemic but still want to boost productivity and efficiency and expand the business. The increasing number of startups across sectors including healthcare, manufacturing, and retail, are prompting the increasing demand for SaaS solutions and services to expand their business amid the pandemic.

Competitive Landscape

Major players operating in UAE software as a service market include IBM Corporation, Microsoft Corporation, SAP SE, Oracle Corporation, Cisco Systems, Inc., Amazon Web Services, Inc., Hewlett Packard Enterprise Development LP, Infor, Inc., VMware, Inc., SolutionsDots Systems Ltd, and Symantec Corporation. To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and the UAE Software as a Service Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in the UAE Software as a Service Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.


1. Research Framework
1.1. Research Objective
1.2. Product Overview
1.3. Market Segmentation
2. Executive Summary
3. UAE Software as a Service Market Insights
3.1. Industry Value Chain Analysis
3.1.1. DROC Analysis
3.1.2. Growth Drivers
3.1.2.1. Increasing government initiatives and digital transformation
3.1.2.2. Increase the adoption of cloud computing in the country
3.1.3. Restraints
3.1.3.1. Complexity with regulations compliance
3.1.4. Opportunities
3.1.4.1. IT infrastructure spending in UAE are further boosting the growth of the market
3.1.5. Challenges
3.1.5.1. Data security concerns
3.2. Technology Advancements/Recent Developments
3.3. Regulatory Framework
3.4. Porter’s Five Forces Analysis
3.4.1. Bargaining Power of Suppliers
3.4.2. Bargaining Power of Buyers
3.4.3. Threat of New Entrants
3.4.4. Threat of Substitutes
3.4.5. Intensity of Rivalry
4. UAE Software as a Service Market Overview
4.1. Market Organization Size& Forecast, 2019–2029
4.1.1. By Value (USD Billion)
4.2. Market Share & Forecast
4.2.1. By Deployment Type
4.2.1.1. Public Cloud
4.2.1.2. Private Cloud
4.2.1.3. Hybrid Cloud
4.2.2. By Organization Size
4.2.2.1. Small and Medium Enterprises
4.2.2.2. Large Enterprises
4.2.3. By Application
4.2.3.1. Customer Relationship Management (CRM)
4.2.3.2. Human Resource Management (HRM)
4.2.3.3. Financial Management
4.2.3.4. Sales Management
4.2.3.5. Enterprise Resource Planning (ERP)
4.2.3.6. Others
4.2.4. By End User
4.2.4.1. Manufacturing
4.2.4.2. Healthcare
4.2.4.3. IT & Telecom
4.2.4.4. BFSI
4.2.4.5. Oil & Gas
4.2.4.6. Others
5. Competitive Landscape
5.1. List of Key Players and Their Offerings
5.2. UAE Software as a Service Company Market Share Analysis, 2022
5.3. Competitive Benchmarking, By Operating Parameters
5.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships, etc.)
6. Impact of Covid-19 on UAE Software as a Service Market
7. Company Profile (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)
7.1. IBM Corporation
7.2. Microsoft Corporation
7.3. SAP SE
7.4. Oracle Corporation
7.5. Cisco Systems, Inc.
7.6. Amazon Web Services, Inc.
7.7. Hewlett Packard Enterprise Development LP
7.8. Infor, Inc.
7.9. VMware, Inc.
7.10. SolutionsDots Systems ltd.
7.11. Symantec Corporation
7.12. Other Prominent Players
8. Key Strategic Recommendations
9. Research Methodology
9.1. Qualitative Research
9.1.1. Primary & Secondary Research
9.2. Quantitative Research
9.3. Market Breakdown & Data Triangulation
9.3.1. Secondary Research
9.3.2. Primary Research
9.4. Breakdown of Primary Research Respondents, By Region
9.5. Assumptions & Limitations
*Financial information of case of non-listed companies can be provided as per availability.
**The segmentation and the companies are subject to modifications based on in-depth secondary research for the final deliverable
List of Figures
Figure 1 UAE Software as a Service Segmentation
Figure 2 UAE Software as a Service Market Value Chain Analysis
Figure 3 Company Market Share Analysis, 2022
Figure 4 UAE Software as a Service Market Organisation Size, By Value (USD Billion), 2019–2029
Figure 5 UAE Software as a Service Market Share, By Deployment Type, By Value, 2019–2029
Figure 6 UAE Software as a Service Market Share, By Organisation Size, By Value, 2019–2029
Figure 7 UAE Software as a Service Market Share, By Application, By Value, 2019–2029
Figure 8 UAE Software as a Service Market Share, By End User, By Value, 2019–2029
List of Tables
Table 1 UAE Software as a Service Market Organisation Size, By Value (USD Billion), 2019–2029
Table 2 UAE Software as a Service Market Organisation Size, By Deployment Type, By Value, 2019–2029
Table 3 UAE Software as a Service Market Organisation Size, By Organisation Size, By Value, 2019–2029
Table 4 UAE Software as a Service Market Organisation Size, By Application, By Value, 2019–2029
Table 5 UAE Software as a Service Market Organisation Size, By End User, By Value, 2019–2029
Table 6 IBM Corporation Company Overview
Table 7 IBM Corporation Financial Overview
Table 8 Microsoft Corporation Company Overview
Table 9 Microsoft Corporation Financial Overview
Table 10 SAP SE Company Overview
Table 11 SAP SE Financial Overview
Table 12 Oracle Corporation Company Overview
Table 13 Oracle Corporation Financial Overview
Table 14 Cisco Systems, Inc Company Overview
Table 15 Cisco Systems, Inc Financial Overview
Table 16 Amazon Web Services, Inc. Company Overview
Table 17 Amazon Web Services, Inc. Financial Overview
Table 18 Hewlett Packard Enterprise Development LP Company Overview
Table 19 Hewlett Packard Enterprise Development LP Financial Overview
Table 20 Infor, Inc. Company Overview
Table 21 Infor, Inc. Financial Overview
Table 22 VMware, Inc. Company Overview
Table 23 VMware, Inc. Financial Overview
Table 24 SolutionsDots Systems ltd. Company Overview
Table 25 SolutionsDots Systems ltd. Financial Overview
Table 26 Symantec Corporation ltd. Company Overview
Table 27 Symantec Corporation ltd. Financial Overview

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