India Human Resource Outsourcing (HRO) Market, By Type (Employee Relations & Compliance, Payroll Services, Workers Compensation, Employee Benefits, Talent Acquisition, Employee Screening & Background Verification, Pre-Employment Skill Tests, Sexual Harass

Middle East and Africa Industrial Gases Market, By Product Type (Nitrogen, Oxygen, Carbon Dioxide, Argon, Hydrogen); By Application (Healthcare, Manufacturing, Food & Beverages, Metallurgy & Glasses, Chemical & Energy); By Country (Saudi Arabia, UAE, Qatar, Kuwait, South Africa, Nigeria, Algeria, Rest of MEA), Trend Analysis, Competitive Landscape & Forecast, 2019–2029


India Human Resource Outsourcing (HRO) Market Size Set to Zoom 3.8X Touching USD 361.45 Million by 2029

India human resource outsourcing (HRO) market is flourishing because of the growing demand for neo-sourcing, the rising need to improve HR value chain, and digitization of HRO.

BlueWeave Consulting, a leading strategic consulting and market research firm, in its recent study, estimated the India human resource outsourcing (HRO) market size at USD 94.36 million in 2022. During the forecast period between 2023 and 2029, BlueWeave expects the India human resource outsourcing (HRO) market size to grow at a significant CAGR of 25.09% reaching a value of USD 361.45 million by 2029. Major growth drivers for the India human resource outsourcing (HRO) market include an increasing preference of small businesses for outsourcing services, allowing them to focus on core competencies while delegating HR tasks. Emerging economies like India, with a robust business ecosystem and skilled human resources, attract multinational firms and stimulate foreign investment. Outsourcing firms focusing on transactional services, including payroll, benefits, HR compliance, and time management, contribute to the industry's growth. Outsourced HR functions enable workforce flexibility, with service providers offering adaptable packages for on-demand access to essential tools. The incorporation of artificial intelligence in services, especially in recruitment, streamlines processes, supporting market expansion. The proliferation of small firms outsourcing HR services in India further accelerates market growth. However, data security concerns and competition from global players are anticipated to restrain the overall market growth during the period in analysis.

India Human Resource Outsourcing (HRO) Market – Overview

The India human resource outsourcing (HRO) market pertains to the sector in India where companies, particularly small businesses, enlist external service providers to handle various human resource tasks. These tasks encompass payroll processing, benefits administration, HR compliance, time and attendance tracking, and recruitment services. The market is experiencing growth driven by the increasing preference of small businesses to outsource HR functions. This allows them to concentrate on their core competencies while leveraging external expertise for human resource-related activities. Furthermore, the market benefits from India's robust business ecosystem, skilled workforce, and the integration of artificial intelligence in outsourcing services, enhancing overall efficiency and contributing to the expansion of the HRO industry in the country.

Impact of COVID-19 on India Human Resource Outsourcing (HRO) Market

COVID-19 pandemic had a mixed impact on the India human resource outsourcing (HRO) market. The widespread adoption of remote work prompted a surge in demand for HRO services to manage distributed workforces. The focus shifted towards digitalization, with increased reliance on technology for recruitment, training, and employee engagement. However, uncertainties in the business environment led to a cautious approach, affecting market growth. Companies prioritized cost-cutting measures, impacting outsourcing decisions. The resilience of the HRO sector in adapting to the evolving needs of businesses, along with ongoing recovery efforts, will determine its trajectory in the post-pandemic landscape.

India Human Resource Outsourcing (HRO) Market – By Application

Based on application, the India human resource outsourcing (HRO) market is divided into BFSI, Healthcare, Information Technology, Hospitality, and Retail segments. The information technology segment holds the highest share in the India HRO market by application. It can be attributed to the industry's high reliance on skilled workforce management and the dynamic nature of IT operations. Companies in the IT sector leverage HRO services for recruitment, payroll processing, and talent management to ensure agility in adapting to technological advancements. Outsourcing HR functions allows IT firms to focus on core business activities, enhance operational efficiency, and access specialized HR expertise. As a result, the IT segment emerges as a key driver, holding the highest share in the Indian HRO market by application.

Competitive Landscape

Major players operating in the India human resource outsourcing (HRO) market include Randstad India Private Limited, Adecco India Private Limited, ManpowerGroup Services India Private Limited, TeamLease Services Limited, Innovsource Services Pvt Ltd, Quess Corp Limited, PERSOLKELLY India Private Limited, Careernet Technologies Pvt Ltd, ABC Consultants Pvt Ltd, HCL Technologies Ltd, Infosys Ltd, and Wipro Ltd. To further enhance their market share, these companies employ various strategies, including mergers and acquisitions, partnerships, joint ventures, license agreements, and new product launches.

The in-depth analysis of the report provides information about growth potential, upcoming trends, and statistics of India Human Resource Outsourcing (HRO) Market. It also highlights the factors driving forecasts of total market size. The report promises to provide recent technology trends in India Human Resource Outsourcing (HRO) Market and industry insights to help decision-makers make sound strategic decisions. Furthermore, the report also analyzes the growth drivers, challenges, and competitive dynamics of the market.


1. Research Framework
1.1. Research Objective
1.2. Product Overview
1.3. Market Segmentation
2. Executive Summary
3. India Human Resource Outsourcing (HRO) Market Insights
3.1. Industry Value Chain Analysis
3.2. DROC Analysis
3.2.1. Growth Drivers
3.2.1.1. Need to improve HR value chain
3.2.1.2. Digitization of HRO
3.2.1.3. Growing demand for neo-sourcing
3.2.2. Opportunities
3.2.2.1. Expanding range of HRO services
3.2.2.2. Growing demand from SMEs
3.2.3. Restraints
3.2.3.1. Data security concerns
3.2.3.2. Competition from global players
3.2.4. Challenges
3.2.4.1. Talent shortage
3.2.4.2. Pricing pressure
3.3. Technological Advancements/Recent Developments
3.4. Regulatory Framework
3.5. Porter’s Five Forces Analysis
3.5.1. Bargaining Power of Suppliers
3.5.2. Bargaining Power of Buyers
3.5.3. Threat of New Entrants
3.5.4. Threat of Substitutes
3.5.5. Intensity of Rivalry
4. India Human Resource Outsourcing (HRO) Market Overview
4.1. Market Size & Forecast, 2019–2029
4.1.1. By Value (USD Million)
4.2. Market Share & Forecast
4.2.1. By Type
4.2.1.1. Employee Relations and Compliance
4.2.1.2. Payroll Services
4.2.1.3. Workers' Compensation
4.2.1.4. Employee Benefits
4.2.1.5. Talent Acquisition
4.2.1.6. Employee Screening and Background Verification
4.2.1.7. Pre-Employment Skill Tests
4.2.1.8. Sexual Harassment Prevention Training
4.2.2. By Application
4.2.2.1. BFSI
4.2.2.2. Healthcare
4.2.2.3. Information Technology
4.2.2.4. Hospitality
4.2.2.5. Retail
4.2.2.6. Other
4.2.3. By Region
4.2.3.1. North India
4.2.3.2. South India
4.2.3.3. East India
4.2.3.4. West India
5. North India Human Resource Outsourcing (HRO) Market
5.1. Market Size & Forecast, 2019–2029
5.1.1. By Value (USD Million)
5.2. Market Share & Forecast
5.2.1. By Type
5.2.2. By Application
6. South India Human Resource Outsourcing (HRO) Market
6.1. Market Size & Forecast, 2019–2029
6.1.1. By Value (USD Million)
6.2. Market Share & Forecast
6.2.1. By Type
6.2.2. By Application
7. East India Human Resource Outsourcing (HRO) Market
7.1. Market Size & Forecast, 2019–2029
7.1.1. By Value (USD Million)
7.2. Market Share & Forecast
7.2.1. By Type
7.2.2. By Application
8. West India Human Resource Outsourcing (HRO) Market
8.1. Market Size & Forecast, 2019–2029
8.1.1. By Value (USD Million)
8.2. Market Share & Forecast
8.2.1. By Type
8.2.2. By Application
9. Competitive Landscape
9.1. List of Key Players and Their Offerings
9.2. India Human Resource Outsourcing (HRO) Company Market Share Analysis, 2022
9.3. Competitive Benchmarking, By Operating Parameters
9.4. Key Strategic Developments (Mergers, Acquisitions, Partnerships, etc.)
10. Impact of Covid-19 on India Human Resource Outsourcing (HRO) Market
11. Company Profile (Company Overview, Financial Matrix, Competitive Landscape, Key Personnel, Key Competitors, Contact Address, Strategic Outlook, SWOT Analysis)
11.1. Randstad India Private Limited
11.2. Adecco India Private Limited
11.3. ManpowerGroup Services India Private Limited
11.4. TeamLease Services Limited
11.5. Innovsource Services Pvt Ltd
11.6. Quess Corp Limited
11.7. PERSOLKELLY India Private Limited
11.8. Careernet Technologies Pvt Ltd
11.9. ABC Consultants Pvt Ltd
11.10. HCL Technologies Ltd
11.11. Infosys Ltd
11.12. Wipro Ltd
11.13. Other Prominent Players
12. Key Strategic Recommendations
13. Research Methodology
13.1. Qualitative Research
13.1.1. Primary & Secondary Research
13.2. Quantitative Research
13.3. Market Breakdown & Data Triangulation
13.3.1. Secondary Research
13.3.2. Primary Research
13.4. Breakdown of Primary Research Respondents, By Region
13.5. Assumptions & Limitations
*Financial information of non-listed companies can be provided as per availability.
**The segmentation and the companies are subject to modifications based on in-depth secondary research for the final deliverable.
List of Figures
Figure 1 India Human Resource Outsourcing (HRO) Market Segmentation
Figure 2 India Human Resource Outsourcing (HRO) Market Value Chain Analysis
Figure 3 Company Market Share Analysis, 2022
Figure 4 India Human Resource Outsourcing (HRO) Market Size, By Value (USD Billion), 2019–2029
Figure 5 India Human Resource Outsourcing (HRO) Market Share, By Type, By Value, 2019–2029
Figure 7 India Human Resource Outsourcing (HRO) Market Share, By End Use, By Value, 2019–2029
Figure 8 India Human Resource Outsourcing (HRO) Market Share, By Region, By Value, 2019–2029
Figure 10 North India Human Resource Outsourcing (HRO) Market Size, By Value (USD Billion), 2019–2029
Figure 11 North India Human Resource Outsourcing (HRO) Market Share, By Type, By Value, 2019–2029
Figure 12 North India Human Resource Outsourcing (HRO) Market Share, By End Use, By Value, 2019–2029
Figure 13 South India Human Resource Outsourcing (HRO) Market Size, By Value (USD Billion), 2019–2029
Figure 14 South India Human Resource Outsourcing (HRO) Market Share, By Type, By Value, 2019–2029
Figure 15 South India Human Resource Outsourcing (HRO) Market Share, By End Use, By Value, 2019–2029
Figure 16 East India Human Resource Outsourcing (HRO) Market Size, By Value (USD Billion), 2019–2029
Figure 17 East India Human Resource Outsourcing (HRO) Market Share, By Type, By Value, 2019–2029
Figure 18 East India Human Resource Outsourcing (HRO) Market Share, By End Use, By Value, 2019–2029
Figure 19 West India Human Resource Outsourcing (HRO) Market Size, By Value (USD Billion), 2019–2029
Figure 20 West India Human Resource Outsourcing (HRO) Market Share, By Type, By Value, 2019–2029
Figure 21 West India Human Resource Outsourcing (HRO) Market Share, By End Use, By Value, 2019–2029
List of Tables
Table 1 India Human Resource Outsourcing (HRO) Market Size, By Type, By Value, 2019–2029
Table 2 India Human Resource Outsourcing (HRO) Market Size, By End Use, By Value, 2019–2029
Table 3 India Human Resource Outsourcing (HRO) Market Size, By Region, By Value, 2019–2029
Table 4 North India Human Resource Outsourcing (HRO) Market Size, By Type, By Value, 2019–2029
Table 5 North India Human Resource Outsourcing (HRO) Market Size, By End Use, By Value, 2019–2029
Table 6 South India Human Resource Outsourcing (HRO) Market Size, By Type, By Value, 2019–2029
Table 7 South India Human Resource Outsourcing (HRO) Market Size, By End Use, By Value, 2019–2029
Table 8 East India Human Resource Outsourcing (HRO) Market Size, By Type, By Value, 2019–2029
Table 9 East India Human Resource Outsourcing (HRO) Market Size, By End Use, By Value, 2019–2029
Table 10 West India Human Resource Outsourcing (HRO) Market Size, By Type, By Value, 2019–2029
Table 11 West India Human Resource Outsourcing (HRO) Market Size, By End Use, By Value, 2019–2029
Table 12 Randstad India Private Limited Company Overview
Table 13 Randstad India Private Limited Financial Overview
Table 14 Adecco India Private Limited Company Overview
Table 15 Adecco India Private Limited Financial Overview
Table 16 ManpowerGroup Services India Private Limited Company Overview
Table 17 ManpowerGroup Services India Private Limited Financial Overview
Table 18 TeamLease Services Limited Company Overview
Table 19 TeamLease Services Limited Financial Overview
Table 20 Innovsource Services Pvt Ltd Company Overview
Table 21 Innovsource Services Pvt Ltd Financial Overview
Table 22 Quess Corp Limited Company Overview
Table 23 Quess Corp Limited Financial Overview
Table 24 PERSOLKELLY India Private Limited Company Overview
Table 25 PERSOLKELLY India Private Limited Financial Overview
Table 26 Careernet Technologies Pvt Ltd Company Overview
Table 27 Careernet Technologies Pvt Ltd Financial Overview
Table 28 ABC Consultants Pvt Ltd Company Overview
Table 29 ABC Consultants Pvt Ltd Financial Overview
Table 30 HCL Technologies Ltd Company Overview
Table 31 HCL Technologies Ltd Financial Overview
Table 32 Infosys Ltd Company Overview
Table 33 Infosys Ltd Financial Overview
Table 34 Wipro Ltd Company Overview
Table 35 Wipro Ltd Financial Overview
Table 50 Other Prominent Players Company Overview
Table 51 Other Prominent Players Financial Overview

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