Chatbot Market, By Type (Rule-Based, AI-Based), By Chanel Integration (Websites, Contact Centers, Social Media, Mobile Applications), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By Application (Customer Service, Personal
Description
Chatbot Market, By Type (Rule-Based, AI-Based), By Chanel Integration (Websites, Contact Centers, Social Media, Mobile Applications), By Organization Size (Large Enterprises, Small And Medium-Sized Enterprises), By Application (Customer Service, Personal Assistant, Branding And Advertisement, Customer Engagement And Retention, Data Privacy And Compliance, Employee Engagement And Onboarding, Payment Processing, Others), By End-User (Banking, Financial Services, And Insurance, Information Technology And Telecom, Retail And E-commerce, Healthcare And Life Sciences, Travel And Hospitality, Media And Entertainment, Transportation And Logistics, Government, Others), By Region (North America, Europe, Asia-Pacific (APAC), Latin America (LATAM), Middle-East & Africa (MEA)Trend Analysis, Competitive Market Share & Forecast, 2018-2028
Chatbot Market to Witness over 20% CAGR until 2028
The global chatbot market is growing at a high CAGR because of the rising adoption of artificial intelligence into business operations along with the flourishing e-commerce and BFSI sector that is significantly investing in chatbot integration to improve customer engagement and satisfaction...
A recent study conducted by the strategic consulting and market research firm, BlueWeave Consulting, revealed that the chatbot market was worth USD 3.4 billion in the year 2021. It is estimated to grow at a CAGR of 23.40%, earning revenues of around USD 15 billion by 2022. The global chatbot market is flourishing at a high rate owing to the rising adoption of artificial intelligence into business operations along with the flourishing e-commerce and the BFSI sector that is significantly investing in chatbot integration to improve customer engagement and satisfaction. Chatbots are also gaining significant traction among small and medium-sized businesses due to the entry of chatbots startups in the market, which is anticipated to drive market growth in the forecast period.
Increasing Adoption of Chatbots in Large Enterprises
The chatbot market is segmented into large enterprises, and small and medium-sized enterprises, based on organization size. The large enterprise segment accounts for the highest share in the market owing to their large consumer base and higher volume of grievances compared to SMEs. This is why larger organizations invest in the adoption of chatbots to boost their customer engagement. However, the small and medium-sized enterprises are projected to witness the highest CAGR during the forecast period.
Rising Demand for Real-Time Customer Service is Boosting Chatbot Market
The chatbot market is segmented into customer service, personal assistant, branding and advertisement, customer engagement and retention, data privacy and compliance, employee engagement and onboarding, payment processing, and others, based on application. The customer service segment holds the largest market share as it allows 24x7 service and the customers get an instance and real-time responses along with saving the cost of the company. Therefore, several leading companies such as Starbucks, Spotify, Whole Foods, Mastercard, etc., are opting for chatbots, which is driving its overall market growth.
Chatbot Market - By End-User
Based on end-users, the chatbot market is segmented into banking, financial services, insurance, information technology, telecom, retail and e-commerce, healthcare and life sciences, travel and hospitality, media and entertainment, transportation and logistics, government, and others. The e-commerce segment accounts for the largest market share owing to the flourishing online sales market and large volumes of customer issues regarding the platform, services, and orders. Following e-commerce, the BFSI segment also covers substantial market share due to the increasing penetration of online payment platforms and rising demand for real-time and secure grievance redressal.
Chatbot Market - Regional Insights
Geographically, the chatbot market is segmented into North America, Europe, Asia-Pacific, Latin America, Middle-East & Africa. North America dominates the chatbot market, followed by Europe. However, the Asia-Pacific region is projected to witness the highest growth rate during the forecast period. The flourishing e-commerce and BFSI sector along with rising IT infrastructure development in emerging economies including India, China, South Korea, Japan, etc., acts as a major driving factor for the growth of the chatbot market. Furthermore, increasing chatbot startups offering services at minimal costs that are proving to be budget-friendly for SMEs is also fueling the growth of the market.
Impact of COVID-19 on Chatbot Market
The unprecedented COVID-19 pandemic outbreak initially negatively impacted the growth of the chatbot market. The pandemic affected the financial capability of the businesses, due to which the demand for chatbot integration witnessed a sharp decline during this period. However, the market is projected to grow tremendously during the forecast period owing to the rising internet traffic and increasing screen time of the internet users, which is propelling the need for real-time and 24x7 available assistance. Furthermore, chatbots are also assisting the healthcare industry to manage critical and less urgent cases, which is anticipated to emerge as a major driving factor for market growth.
Competitive Landscape
The leading market players of the chatbot market are Aivo, Botscrew, Cleverbot, MobileMonkey, IBM Corporation, LiveChatInc., eGain Corporation, Dialogflow, Nuance Communications, Artificial Solutions Holding ASH AB, Creative Virtual Ltd., Avaamo Inc., Kore.ai Inc., EdgeVerve Systems Limited, SMOOCH.ai, Inbenta Technologies Inc., Botsify Inc., Next IT Corp., Creative Virtual Ltd., and other prominent players.
The chatbot market is extremely competitive with the presence of numerous global as well as regional market players. Several startups are also emerging, giving tough competition to the established players. The companies significantly focus on improving and expanding their offerings and chatbot capabilities to gain a competitive edge. They also prominently adopt competitive strategies such as partnerships, mergers, acquisitions, joint ventures, etc., to stay ahead in the market.
Chatbot Market to Witness over 20% CAGR until 2028
The global chatbot market is growing at a high CAGR because of the rising adoption of artificial intelligence into business operations along with the flourishing e-commerce and BFSI sector that is significantly investing in chatbot integration to improve customer engagement and satisfaction...
A recent study conducted by the strategic consulting and market research firm, BlueWeave Consulting, revealed that the chatbot market was worth USD 3.4 billion in the year 2021. It is estimated to grow at a CAGR of 23.40%, earning revenues of around USD 15 billion by 2022. The global chatbot market is flourishing at a high rate owing to the rising adoption of artificial intelligence into business operations along with the flourishing e-commerce and the BFSI sector that is significantly investing in chatbot integration to improve customer engagement and satisfaction. Chatbots are also gaining significant traction among small and medium-sized businesses due to the entry of chatbots startups in the market, which is anticipated to drive market growth in the forecast period.
Increasing Adoption of Chatbots in Large Enterprises
The chatbot market is segmented into large enterprises, and small and medium-sized enterprises, based on organization size. The large enterprise segment accounts for the highest share in the market owing to their large consumer base and higher volume of grievances compared to SMEs. This is why larger organizations invest in the adoption of chatbots to boost their customer engagement. However, the small and medium-sized enterprises are projected to witness the highest CAGR during the forecast period.
Rising Demand for Real-Time Customer Service is Boosting Chatbot Market
The chatbot market is segmented into customer service, personal assistant, branding and advertisement, customer engagement and retention, data privacy and compliance, employee engagement and onboarding, payment processing, and others, based on application. The customer service segment holds the largest market share as it allows 24x7 service and the customers get an instance and real-time responses along with saving the cost of the company. Therefore, several leading companies such as Starbucks, Spotify, Whole Foods, Mastercard, etc., are opting for chatbots, which is driving its overall market growth.
Chatbot Market - By End-User
Based on end-users, the chatbot market is segmented into banking, financial services, insurance, information technology, telecom, retail and e-commerce, healthcare and life sciences, travel and hospitality, media and entertainment, transportation and logistics, government, and others. The e-commerce segment accounts for the largest market share owing to the flourishing online sales market and large volumes of customer issues regarding the platform, services, and orders. Following e-commerce, the BFSI segment also covers substantial market share due to the increasing penetration of online payment platforms and rising demand for real-time and secure grievance redressal.
Chatbot Market - Regional Insights
Geographically, the chatbot market is segmented into North America, Europe, Asia-Pacific, Latin America, Middle-East & Africa. North America dominates the chatbot market, followed by Europe. However, the Asia-Pacific region is projected to witness the highest growth rate during the forecast period. The flourishing e-commerce and BFSI sector along with rising IT infrastructure development in emerging economies including India, China, South Korea, Japan, etc., acts as a major driving factor for the growth of the chatbot market. Furthermore, increasing chatbot startups offering services at minimal costs that are proving to be budget-friendly for SMEs is also fueling the growth of the market.
Impact of COVID-19 on Chatbot Market
The unprecedented COVID-19 pandemic outbreak initially negatively impacted the growth of the chatbot market. The pandemic affected the financial capability of the businesses, due to which the demand for chatbot integration witnessed a sharp decline during this period. However, the market is projected to grow tremendously during the forecast period owing to the rising internet traffic and increasing screen time of the internet users, which is propelling the need for real-time and 24x7 available assistance. Furthermore, chatbots are also assisting the healthcare industry to manage critical and less urgent cases, which is anticipated to emerge as a major driving factor for market growth.
Competitive Landscape
The leading market players of the chatbot market are Aivo, Botscrew, Cleverbot, MobileMonkey, IBM Corporation, LiveChatInc., eGain Corporation, Dialogflow, Nuance Communications, Artificial Solutions Holding ASH AB, Creative Virtual Ltd., Avaamo Inc., Kore.ai Inc., EdgeVerve Systems Limited, SMOOCH.ai, Inbenta Technologies Inc., Botsify Inc., Next IT Corp., Creative Virtual Ltd., and other prominent players.
The chatbot market is extremely competitive with the presence of numerous global as well as regional market players. Several startups are also emerging, giving tough competition to the established players. The companies significantly focus on improving and expanding their offerings and chatbot capabilities to gain a competitive edge. They also prominently adopt competitive strategies such as partnerships, mergers, acquisitions, joint ventures, etc., to stay ahead in the market.
Table of Contents
189 Pages
- 1. Research Framework
- 1.1. Research Objective
- 1.2. Product Overview
- 1.3. Market Segmentation
- 2. Research Methodology
- 2.1. Qualitative Research
- 2.2. Methodology
- 2.3. Regional Split of Primary & Secondary Research
- 2.4. Secondary Research
- 2.5. Primary Research
- 2.5.1. Breakdown of Primary Research Respondents, By Region
- 2.5.2. Breakdown of Primary Research Respondents, By Industry Participants
- 2.6. Market Size Estimation
- 2.7. Assumptions for the Study
- 2.8. Market Breakdown & Data Triangulation
- 3. Executive Summary
- 4. Industry Insight and Growth Strategy
- 4.1. Value Chain Analysis
- 4.2. DROC Analysis
- 4.2.1. Growth Drivers
- 4.2.1.1. Advantages of Chatbot Integration to Businesses
- 4.2.1.2. Rising Adoption of Chatbot by Government Institutions
- 4.2.2. Restraints
- 4.2.2.1. Limited Human Intervention and High Initial Installation Cost
- 4.2.3. Opportunities
- 4.2.3.1. Negative Impact of the COVID-19 Pandemic
- 4.2.4. Challenges
- 4.2.4.1. Increasing Adoption of Chatbots in Large Enterprises
- 4.2.4.2. Rising Demand for Real-Time Customer Service
- 4.3. Recent Developments
- 4.4. Porter’s Five Forces Analysis
- 4.4.1. Bargaining Power of Buyers
- 4.4.2. Bargaining Power of Suppliers
- 4.4.3. Intensity of Rivalry
- 4.4.4. Threat of New Entrants
- 4.4.5. Threat of Substitutes
- 5. Chatbot Market Overview
- 5.1. Market Estimates & Forecast by Value, 2018-2028
- 5.2. Market Share & Forecast, by Segment
- 5.2.1. By Type
- 5.2.1.1. Rule Based
- 5.2.1.2. AI Based
- 5.2.2. By Chanel Integration
- 5.2.2.1. Websites
- 5.2.2.2. Contact Centers
- 5.2.2.3. Social Media
- 5.2.2.4. Mobile Applications
- 5.2.3. By Organization Size
- 5.2.3.1. Large Enterprises
- 5.2.3.2. Small and Medium-Sized Enterprises
- 5.2.4. By Application
- 5.2.4.1. Customer Service
- 5.2.4.2. Personal Assistant
- 5.2.4.3. Branding and Advertisement
- 5.2.4.4. Customer Engagement and Retention
- 5.2.4.5. Data Privacy and Compliance
- 5.2.4.6. Employee Engagement and On Boarding
- 5.2.4.7. Payment Processing
- 5.2.4.8. Others
- 5.2.5. By End-User
- 5.2.5.1. Banking, Financial Services, And Insurance
- 5.2.5.2. Information Technology and Telecom
- 5.2.5.3. Retail and E-commerce
- 5.2.5.4. Healthcare and Life Sciences
- 5.2.5.5. Travel and Hospitality
- 5.2.5.6. Media and Entertainment
- 5.2.5.7. Transportation and Logistics
- 5.2.5.8. Government
- 5.2.5.9. Others
- 5.2.6. By Region
- 5.2.6.1. North America
- 5.2.6.2. Europe
- 5.2.6.3. Asia-Pacific (APAC)
- 5.2.6.4. Latin America (LATAM)
- 5.2.6.5. Middle-East & Africa (MEA)
- 6. North America Chatbot Market Overview
- 6.1. Market Size and Forecast
- 6.1.1. By Value (USD Billion), 2018-2028
- 6.2. Market Share and Forecast
- 6.2.1. By Type
- 6.2.2. By Chanel Integration
- 6.2.3. By Organization Size
- 6.2.4. By Application
- 6.2.5. By End-User
- 6.2.6. By Country
- 6.2.6.1. U.S.
- 6.2.6.2. Canada
- 7. Europe Chatbot Market Overview
- 7.1. Market Size and Forecast
- 7.1.1. By Value (USD Billion), 2018-2028
- 7.2. Market Share and Forecast
- 7.2.1. By Type
- 7.2.2. By Chanel Integration
- 7.2.3. By Organization Size
- 7.2.4. By Application
- 7.2.5. By End-User
- 7.2.6. By Country
- 7.2.6.1. Germany
- 7.2.6.2. U.K.
- 7.2.6.3. France
- 7.2.6.4. Italy
- 7.2.6.5. Spain
- 7.2.6.6. Netherlands
- 7.2.6.7. Rest of Europe
- 8. APAC Chatbot Market Overview
- 8.1. Market Size and Forecast
- 8.1.1. By Value (USD Billion), 2018-2028
- 8.2. Market Share and Forecast
- 8.2.1. By Type
- 8.2.2. By Chanel Integration
- 8.2.3. By Organization Size
- 8.2.4. By Application
- 8.2.5. By End-User
- 8.2.6. By Country
- 8.2.6.1. China
- 8.2.6.2. India
- 8.2.6.3. Japan
- 8.2.6.4. South Korea
- 8.2.6.5. Rest of APAC
- 9. LATAM Chatbot Market Overview
- 9.1. Market Size and Forecast
- 9.1.1. By Value (USD Billion), 2018-2028
- 9.2. Market Share and Forecast
- 9.2.1. By Type
- 9.2.2. By Chanel Integration
- 9.2.3. By Organization Size
- 9.2.4. By Application
- 9.2.5. By End-User
- 9.2.6. By Country
- 9.2.6.1. Mexico
- 9.2.6.2. Brazil
- 9.2.6.3. Rest of LATAM
- 10. MEA Chatbot Market Overview
- 10.1. Market Size and Forecast
- 10.1.1. By Value (USD Billion), 2018-2028
- 10.2. Market Share and Forecast
- 10.2.1. By Type
- 10.2.2. By Chanel Integration
- 10.2.3. By Organization Size
- 10.2.4. By Application
- 10.2.5. By End-User
- 10.2.6. By Country
- 10.2.6.1. Saudi Arabia
- 10.2.6.2. UAE
- 10.2.6.3. South Africa
- 10.2.6.4. Rest of MEA
- 11. Competitive Landscape
- 11.1. List of Key Players and Their Offerings
- 11.2. Market Share / Ranking Analysis (2021)
- 11.3. Competitive Benchmarking, By Operating Parameters
- 12. Impact of COVID-19 on Chatbot Market
- 13. Company Profiles (Company Overview, Financial Matrix, Key Product landscape, Key Personnel, Key Competitors, Contact Address, and Strategic Outlook) *
- 13.1. Aivo
- 13.2. Botscrew
- 13.3. Cleverbot
- 13.4. MobileMonkey
- 13.5. IBM Corporation
- 13.6. LiveChat Inc.
- 13.7. eGain Corporation
- 13.8. Dialogflow
- 13.9. Nuance Communications
- 13.10. Artificial Solutions Holding ASH AB
- 13.11. Creative Virtual Ltd
- 13.12. Avaamo Inc.
- 13.13. Kore.ai Inc.
- 13.14. EdgeVerve Systems Limited
- 13.15. SMOOCH.ai
- 13.16. Inbenta Technologies Inc.
- 13.17. Botsify Inc.
- 13.18. Next IT Corp.
- 13.19. Creative Virtual Ltd.
- 13.20. Other Prominent Players
- 14. Key Strategic Recommendations
- List of Figures
- Figure 1: Chatbot Market Segmentation
- Figure 2: Chatbot Market Value Chain Analysis
- Figure 3: Company Market Share Analysis, 2021
- Figure 4: Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 5: Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 6: Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 7: Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 8: Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 9: Chatbot Market Share (%), By End-User, By Value, 2018-2028
- Figure 10: Chatbot Market Share (%), By Region, By Value, 2018-2028
- Figure 11: North America Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 12: North America Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 13: North America Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 14: North America Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 15: North America Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 16: North America Chatbot Market Share (%), By End-User, By Value, 2018-2028
- Figure 17: North America Chatbot Market Share (%), By Country, By Value, 2018-2028
- Figure 18: Europe Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 19: Europe Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 20: Europe Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 21: Europe Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 22: Europe Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 23: Europe Chatbot Market Share (%), by End-User, By Value, 2018-2028
- Figure 24: Europe Chatbot Market Share (%), By Country, By Value, 2018-2028
- Figure 25: Asia-Pacific Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 26: Asia-Pacific Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 27: Asia-Pacific Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 28: Asia-Pacific Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 29: Asia-Pacific Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 30: Asia-Pacific Chatbot Market Share (%), By End-User, By Value, 2018-2028
- Figure 31: Asia-Pacific Chatbot Market Share (%), By Country, By Value, 2018-2028
- Figure 32: Latin America Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 33: Latin America Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 34: Latin America Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 35: Latin America Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 36: Latin America Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 37: Latin America Chatbot Market Share (%), By End-User, By Value, 2018-2028
- Figure 38: Latin America Chatbot Market Share (%), By Country, By Value, 2018-2028
- Figure 39: Middle East & Africa Chatbot Market Size, By Value (USD Billion), 2018-2028
- Figure 40: Middle East & Africa Chatbot Market Share (%), By Type, By Value, 2018-2028
- Figure 41: Middle East & Africa Chatbot Market Share (%), By Chanel Integration, By Value, 2018-2028
- Figure 42: Middle East & Africa Chatbot Market Share (%), By Organization Size, By Value, 2018-2028
- Figure 43: Middle East & Africa Chatbot Market Share (%), By Application, By Value, 2018-2028
- Figure 44: Middle East & Africa Chatbot Market Share (%), By End-User, By Value, 2018-2028
- Figure 45: Middle East & Africa Chatbot Market Share (%), By Region, By Value, 2018-2028
- List of Tables
- Table 1: Chatbot Market Size, By Type, By Value, 2018-2028
- Table 2: Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 3: Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 4: Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 5: Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028
- Table 6: Chatbot Market Size, By Region, By Value (USD Billion), 2018-2028
- Table 7: North America Chatbot Market Size, By Type, By Value (USD Billion), 2018-2028
- Table 8: North America Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 9: North America Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 10: North America Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 11: North America Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028,
- Table 12: Europe Chatbot Market Size, By Type, By Value (USD Billion), 2018-2028
- Table 13: Europe Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 14: Europe Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 15: Europe Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 16: Europe Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028
- Table 17: the Asia-Pacific Chatbot Market Size, By Type, By Value (USD Billion), 2018-2028
- Table 18: the Asia-Pacific Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 19: the Asia-Pacific Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 20: the Asia-Pacific Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 21: the Asia-Pacific Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028
- Table 22: Latin America Chatbot Market Size, By Type, By Value (USD Billion), 2018-2028
- Table 23: Latin America Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 24: Latin America Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 25: Latin America Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 26: Latin America Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028
- Table 27: The Middle-East & Africa Chatbot Market Size, By Type, By Value (USD Billion), 2018-2028
- Table 28: The Middle-East & Africa Chatbot Market Size, By Chanel Integration, By Value (USD Billion), 2018-2028
- Table 29: The Middle-East & Africa Chatbot Market Size, By Organization Size, By Value (USD Billion), 2018-2028
- Table 30: The Middle-East & Africa Chatbot Market Size, By Application, By Value (USD Billion), 2018-2028
- Table 31: The Middle-East & Africa Chatbot Market Size, By End-User, By Value (USD Billion), 2018-2028
- Table 32: Aivo Financial Analysis
- Table 33: Aivo Business Overview
- Table 34: Botscrew Financial Analysis
- Table 35: Botscrew Business Overview
- Table 36: Cleverbot Corporation Financial Analysis
- Table 37: Cleverbot Corporation Business Overview
- Table 38: MobileMonkey Financial Analysis
- Table 39: MobileMonkey Business Overview
- Table 40: IBM Corporation Financial Analysis
- Table 41: IBM Corporation Business Overview
- Table 42: LiveChat Inc. Financial Analysis
- Table 43: LiveChat Inc. Business Overview
- Table 44: eGain Corporation Financial Analysis
- Table 45: eGain Corporation Business Overview
- Table 46: Dialogflow Financial Analysis
- Table 47: Dialogflow Business Overview
- Table 48: Nuance Communications Financial Analysis
- Table 49: Nuance Communications Business Overview
- Table 50: Artificial Solutions Holding ASH AB Financial Analysis
- Table 51: Artificial Solutions Holding ASH AB Business Overview
- Table 52: Creative Virtual Ltd Financial Analysis
- Table 53: Creative Virtual Ltd Financial Analysis
- Table 54: Avaamo Inc. Financial Analysis
- Table 55: Avaamo Inc. Financial Analysis
- Table 56: Kore.ai Inc. Financial Analysis
- Table 57: Kore.ai Inc. Financial Analysis
- Table 58: EdgeVerve Systems Limited Financial Analysis
- Table 59: EdgeVerve Systems Limited Financial Analysis
- Table 60: SMOOCH.ai Financial Analysis
- Table 61: SMOOCH.ai Financial Analysis
- Table 62: Inbenta Technologies Inc. Financial Analysis
- Table 63: Inbenta Technologies Inc. Financial Analysis
- Table 64: Botsify Inc. Financial Analysis
- Table 65: Botsify Inc. Financial Analysis
- Table 66: Next IT Corp. Financial Analysis
- Table 67: Next IT Corp. Financial Analysis
- Table 68: Creative Virtual Ltd. Financial Analysis
- Table 69: Creative Virtual Ltd. Financial Analysis
Pricing
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